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All Journal SINERGI: Jurnal Ilmiah Ilmu Manajemen Management and Economics Journal (MEC-J) Media Mahardhika Procuratio : Jurnal Ilmiah Manajemen Studi Kasus Inovasi Ekonomi Community Development Journal: Jurnal Pengabdian Masyarakat International Journal Of Science, Technology & Management (IJSTM) International Journal of Educational Research and Social Sciences (IJERSC) ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Bussman Journal : Indonesian Journal of Business and Management Jurnal Ekobismen Media Bina Ilmiah Jurnal Manajemen dan Bisnis Jurnal Manajemen dan Dinamika Bisnis West Science Business and Management Jurnal Pengabdian Masyarakat Jurnal Cendekia Ilmiah
Hakim, Adi Lukman
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GREEN MARKETING, CORPORATE SOCIAL RESPONSIBILITY, AND E-COMMERCE ADOPTION: THEIR INFLUENCE ON BRAND TRUST AND CUSTOMER LOYALTY IN INDONESIAN RETAIL BUSINESSES Wulandjani , Harimurti; Siregar , Azijah Tussolihah; Faizah , Erna Nur; Hakim, Adi Lukman; Annas, Nafiz
Bussman Journal : Indonesian Journal of Business and Management Vol. 5 No. 3 (2025): Bussman Journal | September - Desember 2025
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/buss.v5i3.475

Abstract

This study investigates the influence of green marketing, corporate social responsibility (CSR), and e-commerce adoption on brand trust and customer loyalty in Indonesian retail businesses. Using a quantitative approach, data were collected from 150 respondents through a five-point Likert scale questionnaire. Structural Equation Modeling – Partial Least Squares (SEM-PLS 3) was employed to analyze the relationships among the variables. The results show that green marketing, CSR, and e-commerce adoption significantly and positively affect brand trust, which in turn positively influences customer loyalty. Additionally, brand trust partially mediates the relationship between these independent variables and customer loyalty, highlighting its crucial role in fostering long-term consumer relationships. These findings provide practical insights for retail businesses in Indonesia to enhance sustainability initiatives, socially responsible practices, and digital adoption to strengthen consumer trust and loyalty.
PELATIHAN MANAJEMEN KEUANGAN BAGI PENGELOLA BUMDES DI DESA SIDOREJO KECAMATAN DEKET KABUPATEN LAMONGAN Faizah, Erna Nur; Hakim, Adi Lukman; Basyah, Muhammad Ali; Aini, Nurul; Hasan, Fahrur Rizal
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 6 (2023): Volume 4 Nomor 6 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i6.21724

Abstract

Banyak pemerintah desa hanya mampu mendirikan BUMDes tetapi tidak mampu mengembangkannya. Banyak desa juga tidak dapat memanfaatkan dana Desa untuk mendirikan BUMDes. BUMDES harus didirikan dan dikelola oleh profesional yang berpengalaman dan mahir dalam bisnis. Kegiatan Pengabdian Masyarakat ini dilakukan dengan tujuan memberikan pendampingan tentang manajemen keuangan bagi pengelola Badan Usaha Milik Desa (BUMDes) dalam rangka mendampingi pengelola BUMDes dalam menerapkan manajemen keuangan. Metode Pengabdian kepada Masyarakat (PKM) ini menggunakan metode Participatory Action Research (PAR), pelaksanaan kegiatan pengabdian dengan pemberian materi secara ceramah, pemberian contoh studi kasus, diskusi, praktek langsung. Hasil pengabdian masyarakat menunjukkan bahwa pengelola BUMDes memiliki pemahaman yang kuat tentang penerapan manajemen keuangan. Penemuan ini membantu pengelola BUMDes memahami cara menyusun pelaporan keuangan dan menerapkan tata kelola keuangan yang tepat dan benar.
KOMITMEN ORGANISASI SEBAGAI INTERVENING DALAM PENGARUH ANTARA BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN DI DINAS PEMBERDAYAAN MASYARAKAT Andan Sari, Rateh; Hakim, Adi Lukman; Farihatul Bait, Jennifer
Media Bina Ilmiah Vol. 19 No. 3: Oktober 2024
Publisher : LPSDI Bina Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Persaingan antar perusahaan di era ini semakin tajam sehingga agar dapat bertahan, sumber daya manusia dituntut untuk terus berkembang sehingga memaksimalkan kinerja dari karyawan. Tujuan penelitian untuk Penelitialn ini bertujualn untuk menganalisis budalyal orgalnisalsi daln disiplin kerjal terhaldalp kinerjal kalryalwaln melallui komitmen orgalnisalsi sebalgali intervening paldal Dinals Pemberdalyalaln Malsyalralkalt di Lamongan. Jenis penelitialn ini menggunalkaln kualntitaltif deskriptif, dengaln menggunalkaln teknik salmpel totall salmpling sebalnyalk 57 responden. Teknik alnallisis yalng digunalkaln alnallisis deskriptif daln alnallisis regresi linier bergalndal. Berdalsalrkaln alnallisis yalng telalh dilalkukaln diperoleh halsil balhwal budalyal orgalnisalsi berpengalruh positif terhaldalp komitmen orgalnisalsi, disiplin kerjal berpengalruh positif terhaldalp komitmen orgalnisalsi, budalyal orgalnisalsi berpengalruh positif terhaldalp kinerjal kalryalwaln, disiplin kerjal berpengalruh positif terhaldalp kinerjal kalryalwaln, komitmen orgalnisalsi berpengalruh positif terhaldalp kinerjal kalryalwaln, budalyal orgalnisalsi berpengalruh positif terhaldalp kinerjal kalryalwaln melallui komitmen orgalnisalsi, daln disiplin kerjal berpengalruh positif terhaldalp kinerjal kalryalwaln melallui komitmen orgalnisalsi.
Optimalisasi Tata Kelola Keuangan dan Manajemen Operasional Koperasi Merah Putih Menuju Kinerja yang Berkelanjutan Megasyara, Ira; Wibowo, Rudi; Febrianti, Devi; Bait, Jennifer Farihatul; Hakim, Adi Lukman
Jurnal Pengabdian Masyarakat Vol 6 No 1: September 2025 - Februari 2026
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/jpm.v6i1.1684

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk mengoptimalkan tata kelola keuangan dan manajemen operasional Koperasi Merah Putih Desa Karanggeneng, Kabupaten Lamongan, agar koperasi dapat berfungsi secara efektif dan berkelanjutan. Permasalahan utama yang dihadapi meliputi pencatatan keuangan manual, belum adanya laporan keuangan periodik, lemahnya kontrol internal, dan keterbatasan kompetensi pengurus dalam bidang akuntansi serta manajemen koperasi. Metode kegiatan meliputi pelatihan, pendampingan, dan perancangan sistem tata kelola keuangan serta penyusunan SOP operasional. Hasil kegiatan menunjukkan peningkatan signifikan dalam kemampuan pengurus menyusun laporan keuangan berbasis akuntansi sederhana, terbentuknya sistem kas dan kontrol internal, serta tersusunnya SOP operasional koperasi. Selain itu, kegiatan ini meningkatkan kesadaran pengurus terhadap pentingnya transparansi dan akuntabilitas. Implikasi dari kegiatan ini adalah terciptanya fondasi tata kelola koperasi yang lebih profesional dan berkelanjutan, sehingga Koperasi Merah Putih dapat berperan optimal dalam pemberdayaan ekonomi masyarakat desa.
Bagaimana Kualitas Pelayanan dan Kepuasan Pelanggan Mempengaruhi Perusahaan Penyedia Listrik Tunggal di Indonesia? Elisa, Siti Nur; Firmansyah, Arya Zaky; Hakim, Adi Lukman
J-CEKI : Jurnal Cendekia Ilmiah Vol. 5 No. 1: Desember 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v5i1.12938

Abstract

Penelitian ini bertujuan untuk melihat bagaimana kepuasan pelanggan dari penyedia listrik tunggal di Indonesia berhubungan dengan tingkat pelayanan yang diberikan. Penelitian berangkat dari peran strategis PT PLN (Persero) sebagai penyedia listrik utama di era digital, di mana mereka perlu memberikan layanan yang cepat, konsisten, dan berorientasi pada kepuasan pelanggan. Metode yang digunakan adalah Sistematic Literature Review (SLR). Tiga puluh lima artikel ilmiah nasional yang diterbitkan dari tahun 2020 hingga 2025 membahas variabel kualitas pelayanan dan kepuasan pelanggan dalam industri ketenagalistrikan. Hasil kajian menunjukkan bahwa reliabilitas dan responsif merupakan faktor utama dalam kualitas pelayanan yang memiliki pengaruh positif dan signifikan terhadap kepuasan pelanggan. Selain itu, seiring perkembangan layanan digital PLN Mobile, recoveryability dan kualitas layanan e-mail muncul sebagai elemen baru yang sangat penting. Studi ini menunjukkan bahwa peningkatan kualitas layanan digital dan konvensional sangat penting untuk meningkatkan kepuasan pelanggan dan meningkatkan persepsi PT PLN (Persero) sebagai penyedia listrik tunggal. Penelitian ini diharapkan dapat digunakan sebagai dasar untuk membangun rencana untuk meningkatkan pelayanan publik di sektor ketenagalistrikan Indonesia
ANALISIS STRATEGI PEMELIHARAAN SUMBER DAYA MANUSIA Aprilia, Ade Sabrina Ayu; Risca, Rindi; Ghofur, Abdul; Hakim, Adi Lukman
Jurnal Manajemen dan Dinamika Bisnis (JMDB) Vol. 4 No. 2 (2025): JMDB (Jurnal Manajemen dan Dinamika Bisnis)
Publisher : Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This article discusses the importance of human resource maintenance (HRM) as an organizational strategy to maintain productivity and sustainability. The study focuses on the concepts, objectives, and principles of HRM, workload and job satisfaction analysis, and the role of employee counseling. The research applies theories from Hasibuan, Robbins & Judge, Mathis & Jackson, and previous studies, using a literature review and qualitative analysis. The findings indicate that HRM includes compensation, safety, and welfare, and is based on the principles of benefit, justice, satisfaction, legality, and company capability. A balanced workload positively influences job satisfaction, while counseling supports employees’ mental health and motivation. Therefore, HRM is considered a strategic investment to enhance loyalty, reduce turnover, and develop a productive and adaptive workforce.
Hubungan Kegagalan Tata Kelola dan Pelanggaran Etika Bisnis terhadap Reputasi Kinerja Keuangan & Non-Keuangan Perusahaan: Studi Kasus PT Shell Moch Herdin Batistuta Akbar; Octavianunisa, Widuri; Hakim, Adi Lukman
MANABIS: Jurnal Manajemen dan Bisnis Vol. 4 No. 4 (2025): Desember 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v4i4.5939

Abstract

This study aims to analyze the impact of business ethics violations on the reputation and performance of PT Shell, by identifying the forms of violations that occur and the mechanism of their impact on the company's financial and non-financial aspects. The research uses a qualitative approach with a case study design. Data was collected through documentation studies of annual reports, media coverage, government institution reports, as well as in-depth interviews with key informants consisting of former PT Shell officials, energy market analysts, and senior journalists. Data were analyzed using thematic analysis techniques. The results reveal that PT Shell faced various business ethics violations, primarily in the areas of corporate governance (corruption), operational safety (fires and oil spills), and community relations (social and environmental conflicts). These violations functioned as negative signals that significantly damaged the company's reputation, reflected in declining trust from the public, investors, and other stakeholders. The impact on company performance was complex, including direct financial losses (fines, cleanup costs) and indirect losses (project delays, increased cost of capital), as well as non-financial losses such as decreased employee morale, worsened relations with regulators, and increased resistance from communities. It is concluded that there is a strong causal relationship between business ethics violations, reputation decline, and performance decline of PT Shell. This research confirms that ethical integrity and the strong implementation of Good Corporate Governance are not a cost burden, but rather a strategic asset and critical investment for protecting reputation and ensuring sustainable company performance.
Do high-performance Employee influenced Work Motivation and Compensation in a Corporations? Hakim, Adi Lukman; Faizah, Erna Nur
International Journal of Science, Technology & Management Vol. 4 No. 4 (2023): July 2023
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v4i4.877

Abstract

Companies depend more on their workforce than just suitable facilities and advanced equipment to achieve their goals. To achieve organizational goals, human resources - particularly employees - play an important role. This study aims to explain how the relationship between work motivation, compensation, and employee performance; how these factors affect employee performance; and which component has the most influence on employee performance. A total of 35 employees were involved in this study. The method used was the total sampling method. To collect information, surveys and interviews were conducted. Scale range and multiple linear regression were used as analytical techniques to assess and validate the research hypotheses. Employee performance has a positive impact on the company. The same results also show that work motivation and compensation have an effect on the success of the company, employee performance increases when incentives and work motivation are improved. This implies that work motivation and compensation have a positive influence on employee performance.
Pihak-Pihak Penilai dalam Evaluasi Kerja (Studi Kasus pada Badan Eksekutif Mahasiswa Universitas Muhammadiyah Lamongan 2024/2025) Utama , Andi Putra; Kirani, Septya Ninda; Hakim, Adi Lukman
Co-Value Jurnal Ekonomi Koperasi dan kewirausahaan Vol. 16 No. 6 (2025): Co-Value: Jurnal Ekonomi, Koperasi & Kewirausahaan
Publisher : Program Studi Manajemen Institut Manajemen Koperasi Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/covalue.v16i6.5613

Abstract

Penilaian kinerja adalah bagian penting dalam manajemen organisasi, termasuk di Badan Eksekutif Mahasiswa (BEM) Universitas Muhammadiyah Lamongan. Tulisan ini membahas tentang siapa saja yang berperan sebagai penilai dalam proses evaluasi kinerja di BEM UMLA, dengan tujuan untuk mengetahui struktur dan cara evaluasi anggota serta seberapa efektif evaluasi tersebut dalam meningkatkan kualitas kerja organisasi. Penelitian ini menggunakan metode studi kasus dengan pendekatan kualitatif, pengumpulan data melalui wawancara dan observasi terhadap pengurus dan pihak-pihak terkait. Temuan penelitian menunjukkan bahwa penilai berasal dari pengurus inti BEM, pembina organisasi, dan anggota legislatif mahasiswa yang memainkan peran penting dalam memberikan umpan balik yang membangun dan melakukan pengawasan. Pelaksanaan evaluasi secara berkala membantu meningkatkan motivasi dan profesionalisme pengurus serta memastikan tercapainya tujuan organisasi secara maksimal.
Evaluation Of Implementation Of MBKM: Does Academic Stress Affect On Student Learning Outcomes? Hakim, Adi Lukman; Fajri, Mega Barokatul; Faizah, Erna Nur
International Journal of Educational Research & Social Sciences Vol. 3 No. 1 (2022): February 2022
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v3i1.246

Abstract

Stress is a psychological symptom that we often encounter in everyday life, where every individual must have experienced it. Students as a milestone in the success of a nation are required to be able to adapt to the environment quickly. This study aims to determine whether there is academic stress on student learning outcomes at the University of Muhammadiyah Lamongan, Faculty of Economics and Business, Management Study Program. This type of research is observational with a crosssectional design. The population in this study were all students of the 2019/2020 and 2020/2021 Management Study Programs with a total population of 173 people. The sampling technique used was total sampling from the population. The method of data collection was done by distributing questionnaires to respondents. Furthermore, statistical tests were carried out using the chi square test with 0.05. Based on the research results show that; 1) stressors from academic stress Management study program students in semester 5 and 3 have high gains. This means that students feel that MBKM's academic activities make them feel stressed. More specifically, the greatest stressor is caused by pressure from learning and self-expectations that are not met, 2) Student learning outcomes in the implementation of the independent learning curriculum are included in the sufficient category. That is, cognitive competence or knowledge, affective or feeling, and psychomotor or skills obtained from MBKM are not too high or not too low. 3) The relationship between academic stress and student learning outcomes is positive and significant. It means. the higher the degree of student academic stress, the lower the learning outcomes, and vice versa, and 4) the implementation of MBKM from the student's point of view has a good impact on their self-development. However, in order for the implementation to take place optimally, students, lecturers, and stakeholders can work together in preparing to participate in the next MBKM, such as formulating the implementation of the MBKM more clearly and carefully, as well as equipping students with the skills to learn independently.
Co-Authors Abdul Ghofur Adzani, Masita Aini Nurul Alfina, Rina Nur Andan Sari, Rateh Aprilia, Ade Sabrina Ayu Astuti, Suryani Yuli Bait, Jennifer Farihatul Basyah, Muh Ali Basyah, Muhammad Ali Berliana, Tri Gita Darojat, Ilma Dede Sri Rahayu Dheo Rimbano Doeri, M. Dovan Yulian Agasta B. Elisa, Siti Nur Faaikoh, Aisy Faizah , Erna Nur Faizah, Erna Nur Fajri, Mega Barokatul Farihatul Bait, Jennifer Farisa, Sofi Alya Febrianti, Devi Firmansyah, Arya Zaky Haris, Farid Nur Hasan, Fahrur Rizal Himmah, Chusnun Niswah Tamamul Indriana, Silvia Dwi Ira Megasyara Judijanto, Loso Kirani, Septya Ninda Maura, Ikrana Shafa Miswaty, Titik Ceriyani Moch Herdin Batistuta Akbar Nafiz Annas Nensytazamalik, Agies Perimiari Nujulah, Firdausi Octavianunisa, Widuri Risca, Rindi Rizky Wahyudha Rosiawan Rosiawan, Rizky Wahyudha Rosid, Muhammad Abdul Rudi Wibowo Siregar , Azijah Tussolihah Sono, Mohammad Gifari Syaiful, Rizal Fahmi Utama , Andi Putra Utama, Andi Putra Wihandaru, Wihandaru Wulandjani , Harimurti