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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Minds: Manajemen Ide dan Inspirasi Al-Isyraq: Jurnal Bimbingan, Penyuluhan, dan Konseling Islam JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE) Jurnal Pengabdian kepada Masyarakat Nusantara Journal La Bisecoman Indo-MathEdu Intellectuals Journal Golden Ratio of Marketing and Applied Psychology of Business CITIZEN: Jurnal Ilmiah Mulitidisiplin Indonesia MES Management Journal Mumtaz : Jurnal Ekonomi dan Bisnis Islam Pengabdian Jurnal Abdimas Jurnal Penelitian Pendidikan Indonesia Maneggio Jurnal Ilmiah Ekonomi, Manajemen dan Bisnis (EKMABIS) Trends in Applied Sciences, Social Sciences, and Education Atestasi : Jurnal Ilmiah Akuntansi
Lestari, Setyani Dwi
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Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Mathematics Social Sciences Other

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Kinerja pada Karyawan Perusahaan: Apakah Dipengaruhi oleh Iklim Organisasi, Pelatihan, dan Kepemimpinan? Permana, Ilham; Lestari, Setyani Dwi
Trends in Applied Sciences, Social Science, and Education Vol. 1 No. 2 (2023): Desember
Publisher : PT Hakhara Akademia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71383/tase.v1i2.16

Abstract

The purpose of this study was to determine and analyze the effect of Organizational Climate, Training and Leadership on Employee Performance at PT. IHI Power Service Indonesia. Thisstudy uses quantitative research methods with data analysis techniques using Partial Least Square Analysis (PLS). The sample in the study used probability sampling using the simple random sampling method of 100 respondents. The data collection technique is in the form of a questionnaire. The results of the study show that organizational climate has a significant effect on employee performance, training has a significant effect on employee performance, and leadership has a significant effect on employee performance. The R square value obtained in the research was 0.638 or 63.8%. This shows that the Organizational Climate, Training and Leadership variables have a good predictive level of employee performance in research.
The Role of Customer-Focused Strategies in Achieving Sustainable Competitive Advantage in The Indonesian Outsourcing Industry Soekotjo, Sundari; Lestari, Setyani Dwi; Muhdaliha, Eryco; Saputro, Adi
Indo-MathEdu Intellectuals Journal Vol. 6 No. 4 (2025): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v6i4.3473

Abstract

This research aims to understand the Role of Customer-Focused Strategies in Achieving Sustainable Competitive Advantage in the Indonesian Outsourcing Industry. This study adopts a qualitative research approach, conducting in-depth interviews with senior executives and managers from leading outsourcing companies in Indonesia. The interviews are focused on understanding the customer-focused practices of the companies, the challenges they face, and the perceived impact on their competitive position. The collected data is then analyzed using thematic analysis to identify key themes and insights. This research also reviews relevant academic literature and industry reports to contextualize the findings and identify best practices from other countries and sectors. The analysis results indicate that the key elements of a successful customer-focused strategy are a deep understanding of customer needs, the ability to tailor service offerings, effective employee engagement and empowerment, and the development of a company-wide culture that prioritizes customer focus and innovation.
Dinamika Inovasi Organisasi dalam Menghadapi Disrupsi AI dan Transformasi Digital untuk Mempertahankan Keunggulan Kompetitif pada Perusahaan Teknologi di Indonesia Maulana, Panca; Riyadi, Selamet; Lestari, Setyani Dwi; Safitra, Ravindra; Nugroho, Heru
Indo-MathEdu Intellectuals Journal Vol. 6 No. 4 (2025): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v6i4.3726

Abstract

Facing the wave of disruption caused by artificial intelligence (AI) and digital transformation, technology companies in Indonesia are required to develop organizational innovations that not only focus on technology but also encompass culture, leadership, and cross-functional collaboration. This research aims to analyze how technology companies maintain their competitive advantage through the integration of innovations across various sectors. Using a mixed-method approach, data was collected through in-depth interviews with industry practitioners and quantitative surveys of leading technology companies. The study results show that companies that are proactive in innovation, adopt AI, and foster a collaborative and experimental culture are able to improve operational efficiency, enhance customer experience, and strengthen market position. The main challenges include cultural resistance, resource limitations, and issues of data security and regulation. However, companies that prioritize visionary leadership and data-driven strategies are proven to be more adaptable to market dynamics. These findings emphasize the importance of a holistic innovation approach to maintain sustainable competitive advantage. This study is expected to provide practical contributions to policymakers and industry players in formulating innovation strategies in the digital era.  
Toward Low-Carbon Mobility: Examining the Influence of Green HRM and Work Engagement on Emission Reduction Through Green Innovation Qodariah; Nugroho, Heru; Oktaviani, Retno Fuji; Lestari, Setyani Dwi; Richter, Ulf Henning
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.19

Abstract

The transportation and motor vehicle sector in Indonesia is recorded as one of the sectors with the highest carbon emissions, which requires serious attention to reduce its negative impact on the environment. This study focuses on Green HRM and Green Work Engagement, two concepts that are increasingly popular in efforts to reduce the negative impact of the automotive industry on the environment. One factor that can be a link in improving environmental performance is Green Innovation. This study was conducted in several automotive industry companies with a large and unknown population; therefore, this study can use non-probability techniques, such as simple random sampling. Based on the online questionnaire distributed to 4 companies, a total of 320 questionnaires were distributed from October to December 2024. Of these, 236 respondents returned complete questionnaires, which can be used as research data. The research data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) to test the research hypothesis. The results of the study show that Green HRM plays a significant role in increasing environmental awareness among employees of automotive industry companies; however, its influence on environmental performance and Green Innovation is not always substantial. Additionally, Green Work Engagement has been shown to have a significant impact on environmental performance. At the same time, Green Innovation serves as a mediator in the relationship between Green Work Engagement and improved environmental performance. However, Green Innovation cannot mediate the influence of Green HRM on environmental performance.
Pengaruh Lingkungan Kerja, Gaya Kepemimpinan, dan Stress Kerja Terhadap Kinerja Karyawan PT. Sinar Eka Selaras Rizky, Hafiz Muhammad; Lestari, Setyani Dwi
MES Management Journal Vol. 4 No. 3 (2025): MES Management Journal 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mesman.v4i3.943

Abstract

This study aims to examine and analyze the influence of work environment, leadership style, and job stress on employee performance at PT. Sinar Eka Selaras. A quantitative approach was employed using a survey method and non-probability purposive sampling technique involving 110 respondents. Data were collected through a Likert-scale questionnaire and analyzed using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach with the assistance of SmartPLS software. The results show that the work environment significantly contributes to improving employee performance. Leadership style is proven to have a positive influence on employee performance. Job stress, however, does not show a significant effect on performance within this model. Collectively, work environment, leadership style, and job stress simultaneously explain 43.7% of the variance in employee performance, while the remaining 56.3% is influenced by other variables not examined in this study. Leadership style emerges as the most significant factor affecting performance. The work environment also shows a significant effect, although to a more moderate extent compared to leadership style. Job stress, in this study, does not have a direct significant impact on employee performance. These findings enrich the human resource management literature—particularly in the context of the public sector and retail technology—while providing a data-driven basis for corporate policy formulation.
Powering Brand Success: The Impact of Firm-Created and User-Generated Content on Equity, Attitude, and Purchase Intentions Soekotjo, Sundari; Lestari, Setyani Dwi; Hendrawan, Koen; Brabo, Nora Andira; Iswati, Heni
Golden Ratio of Marketing and Applied Psychology of Business Vol. 5 No. 1 (2025): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmapb.v5i1.81

Abstract

This study aims to analyze the impact of Firm Created Content (FCC) and User Generated Content (UGC) on brand equity and purchase intention of Grab-and-Go coffee brand. In today's digital era, content generated by both companies and users plays a critical role in shaping consumer perceptions of brands. FCC refers to all content created by companies to promote their products and services, while UGC is content created by consumers that reflects their experiences with a product. This research employs a quantitative method using an online survey involving 300 respondents who are consumers of Grab-and-Go coffee. The results of the study indicate that both FCC and UGC have a significant impact on brand equity. High-quality FCC can enhance brand awareness, perceived quality, and consumer loyalty. On the other hand, positive UGC can strengthen the emotional connection between consumers and the brand, as well as increase consumer trust. Furthermore, the study also finds that strong brand equity contributes to an increase in purchase intention. Data shows that 75% of respondents are more likely to purchase Grab-and-Go coffee products after being exposed to engaging content from both the company and users. Through this analysis, the study provides valuable insights for marketers in designing effective content strategies to enhance brand equity and drive purchase intention. The findings are expected to serve as a reference for other coffee companies in leveraging FCC and UGC to achieve a competitive advantage in an increasingly competitive market. The study also recommends that companies be more proactive in encouraging consumer participation in content creation and utilize social media platforms to enhance engagement with their audience.
Financial Literacy at Work: Enhancing Organizational Performance through Employee Training Investments Lestari, Setyani Dwi; Muhdaliha, Eryco; Firdaus, Pantja Maulana; Suhendra, Euphrasia Susy; Brabo, Nora Andira
Atestasi : Jurnal Ilmiah Akuntansi Vol. 7 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/atestasi.v7i2.865

Abstract

This study investigates the impact of financial literacy programs on organizational performance, focusing on how such training influences employee financial behavior, workplace satisfaction, and productivity. Employing a qualitative research methodology, the study utilizes in-depth interviews, focus groups, and document analysis to explore the subjective experiences and perspectives of employees participating in financial literacy initiatives. The results reveal that financial literacy programs significantly enhance employees' financial behaviors, including improved budgeting, saving, and debt management. These improvements lead to increased financial security and reduced stress, contributing to higher workplace satisfaction and engagement. Furthermore, the study finds that financial literacy positively affects organizational performance by reducing absenteeism, lowering turnover rates, and enhancing productivity. Employees with better financial literacy are more likely to participate in employer-sponsored benefits and report greater job satisfaction. The integration of financial literacy into broader employee wellness strategies is shown to be particularly effective, fostering a more holistic approach to employee well-being. Technological advancements, such as digital tools and online platforms, enhance the accessibility and effectiveness of financial literacy programs, making them more engaging and adaptable to various learning preferences. The study concludes that investing in tailored, ongoing financial education is crucial for organizations seeking to improve employee well-being and achieve long-term business success. Future research should continue to explore the long-term effects of financial literacy programs and the role of technology in providing effective financial education.
Kepemimpinan Transformasional Guru Berbasis Spiritual Dan Keteladanan Di Era Digital Lestari, Setyani Dwi; Maulana, Irfan; Aryanto, Puput; Supriyanto, Bambang Eko; Buana, Rahadian Satya
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 4 (2025): Edisi Oktober - Desember
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i4.7957

Abstract

Kepemimpinan transformasional berbasis spiritual dan keteladanan di era digital menjadi pendekatan penting dalam pendidikan, terutama di Pondok Pesantren Al Masyuriah Sepatan. Tujuan dari pengabdian masyarakat ini adalah untuk meningkatkan kualitas kepemimpinan guru dengan menerapkan prinsip-prinsip kepemimpinan transformasional yang berbasis pada nilai-nilai spiritual dan keteladanan, serta memanfaatkan teknologi digital dalam proses pembelajaran. Kegiatan ini dilaksanakan melalui tiga sesi: workshop tentang kepemimpinan transformasional, pelatihan integrasi nilai spiritual dalam kepemimpinan, dan pendampingan implementasi di kelas. Evaluasi dilakukan dengan menggunakan pre-test dan post-test untuk mengukur perubahan pemahaman dan keterampilan peserta. Hasil pengabdian menunjukkan adanya peningkatan signifikan dalam pengetahuan dan keterampilan kepemimpinan peserta, serta peningkatan kepercayaan diri guru dalam menggunakan teknologi digital dan menerapkan nilai spiritual dalam kepemimpinan. Program ini diharapkan dapat memberikan kontribusi dalam menciptakan lingkungan pendidikan yang lebih positif dan inspiratif di era digital.
The Mediating Role of Customer Trust on the Relationships of Celebrity Endorsement and E-WOM to Instagram Purchase Intention Firman, Ahmad; Ilyas, Gunawan Bata; Reza, Heru Kreshna; Lestari, Setyani Dwi; Putra, Aditya Halim Perdana Kusuma
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 8 No 1 (2021): June
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v8i1.20594

Abstract

This study aims to reanalyze and reconfirm the relationships of celebrity endorsements and E-WOM on consumer purchasing intentions and examine the indirect influence of celebrity endorsements and e-WOM and trust as the mediation of purchase intentions. This study is the first in Indonesia to analyze the above mediating relationships. The data are from 100 Instagram users responding to online questionnaires and analyzed with PLS-SEM. The results showed that celebrity endorsement and e-WOM positively influence consumer confidence and purchasing intentions by mediating trust variables. This research highlights the role of influence in creating positive buzzes to the promoted sales.
THE EFFECT OF TEACHING EXPERIENCE AND ORGANIZATIONAL CULTURE ON TEACHER PERFORMANCE: THE MEDIATION ROLE OF WORK MOTIVATION (A STUDY AT HARAPAN IBU ISLAMIC SCHOOL) Andansari, Fitriani; Lestari, Setyani Dwi
Jurnal Ilmiah Ekonomi Manajemen & Bisnis Vol. 4 No. 1 (2026): February 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60023/7pccna88

Abstract

This study was motivated by the phenomenon of inconsistent teacher performance at Sekolah Islam Harapan Ibu (SIHI), where the results of the 2024–2025 internal evaluation showed a performance score in the “Fairly Good” category (3.8), with the lowest scores in the areas of instructional innovation (3.6) and professional participation (3.4). There is a gap where long tenure does not guarantee productivity, as well as the emergence of symptoms of burnout and stagnation in teaching methods among senior teachers. This study aims to empirically analyze the influence of teaching experience and organizational culture on teacher performance, as well as to test the role of work motivation as a mediating variable in this relationship. This explanatory quantitative study employed a census sampling technique involving 87 teachers at SIHI South Jakarta. Data were collected via a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS 4 software. Testing was conducted through evaluation of the outer model (validity/reliability) and the inner model (R-Square, Q-Square, and bootstrapping). The results of the testing showed that organizational culture has a positive and significant effect on teacher performance (β=0.365; p=0.000) and work motivation (β=0.729; p=0.000). Work motivation was also found to significantly influence performance (β=0.269; p=0.002) and acted as a partial mediator (mediation coefficient=0.196). Conversely, teaching experience does not significantly influence performance (p=0.257) or work motivation (p=0.052). This model exhibits very strong explanatory power with an R-Square value of 0.873 for teacher performance. Schools are advised not to use seniority as the primary parameter in performance evaluations but rather to focus on strengthening an organizational culture based on Islamic values and integrity. Practically, the foundation needs to implement a “Culture Maintenance Program” to uphold religious values, as well as design a periodic feedback system regarding student progress to stimulate teachers' intrinsic motivation.
Co-Authors Achmad, Rembu Nuryana ADI SAPUTRO Aditya Halim Perdana Kusuma Putra Putra Ahmad Firman Alasyhari, Haris Fuad Andansari, Fitriani Aryanto, Puput Buana, Rahadian Satya David , David David David Eryco Muhdaliha Etty Susilowati Euphrasia Susy Suhendra Faiqoh, Dina Nadiyah Fatmawati, Krisna Firdaus, Pantja Maulana Gunarti, Indah Heru Nugroho Ilyas, Gunawan Bata Irfan Maulana, Irfan Iswati, Heni Koen Hendrawan Leon, Farah Margaretha Mudjijah, Slamet Nora Andira Brabo Panca Maulana Firdaus Permana, Ilham Prasetya, Rizky Eka Qodariah Retno Fuji Oktaviani Reza, Heru Kreshna Richter, Ulf Henning Riyadi , Selamet Rizky, Hafiz Muhammad Safitra, Ravindra Saragih, Andreas Cahya Ucok Raya Persada Selamet Riyadi Soekotjo, Sundari Supriyanto, Bambang Eko Yuwono, Y.