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Journal : Science and Community Pharmacy Journal

Validity and Realibility Test of Developed Servqual Instrument for Outpatients Pharmacy Services at Pratama Annisa Primary Healthcare Semarang Al Farizi, Gilang Rizki; Gloria, Fransisca; Maula, Vita Zulfatul
Science and Community Pharmacy Journal Vol. 1 No. 1 (2022): Science and Community Pharmacy
Publisher : STIKES Telogorejo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63520/scpj.v1i1.249

Abstract

The quality of pharmaceutical care services has an important role and main indicator for valuation the National Health Insurance (JKN). Patient satisfaction is the goal of pharmaceutical care services that serve to improve the quality of life of patients. Servqual is a method that has often been used to measure service satisfaction. The development of servqual instruments could be deploved to the needs of services in the pharmaceutical sector to maintain service quality . This study was conducted to measure the validity and reliability test of the Indonesian version of the developed servqual instrument for outpatient pharmacy services at Pratama Annisa primary healthcare Semarang. This study was an observational method through an analytic survey with a cross-sectional approach. The number of samples was 40 outpatients using the purposive sampling technique. The validity test was performed using the Aiken V index (≥ 0,4) and construct study. Reliability test used the internal consistency technique (Cronbach alpha coefficient ≥ 0,6). The result of the validity test showed that the correlation value of each item was > 0.4 and the reliability test result showed that the Cronbach alpha coefficient was 0.932. The Developed of servqual instrument is valid and reliable for measuring the costumer satisfaction
The Evaluation of the Pharmaceutical Planning and Procurement System at Pharmacies in Western Semarang District Gloria, Fransisca; Al Farizi, Gilang Rizki; Addini, Belkis Nur
Science and Community Pharmacy Journal Vol. 1 No. 2 (2022): Science and Community Pharmacy
Publisher : STIKES Telogorejo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63520/scpj.v1i2.323

Abstract

Pharmaceutical planning and procurement become important matters for medicine management at pharmacies. The inaccurate plan leads to budget extravagances of medicine procurement, procurement cost, overloaded medicine supply, and lack of medicine supply. Ineffective procurement led to limited medicine supplies in terms of the amount and the correct price. This research evaluated the pharmaceutical matter plan and procurement at pharmacies in Western Semarang District. This descriptive research used a cross-sectional design so this research was also non-experimental research with a qualitative approach. The data collecting technique was direct observation of the pharmaceutical plan and procurement system from various conventional pharmacies in the Western Semarang area. The results obtained from 5 pharmacies showed an average mean percentage of 91.43%. On the other hand, the average mean percentage of procurement was 85.45%. These results were categorized as "appropriate", higher than 50%. The results indicated that the pharmacies had met the 2019 Technical Term of Pharmaceutical Service Standard for Pharmacies.
Literature Review - Sustained Release In Liposom Technology On Emulsion Cream Curcumin For Burns Adiwidjaya Kusuma, Gregorius; Aulia , Ayu; Lumayung , Censa; Kurnia Enggolan, Cahaya; Busdha , Desti; Maulana Akbar, Fatwa; Gloria, Fransisca
Science and Community Pharmacy Journal Vol. 2 No. 1 (2023): Science and Community Pharmacy
Publisher : STIKES Telogorejo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63520/scpj.v2i1.353

Abstract

Preface : Burns is an injury on tissue caused by overexposure to flame, steam, hot liquid, chemist substances, electrical objects and radiant. Burns are classified based on its region and degree. One of the most important factors that affect the process of burns treatment is the prevention of burns infection. Turmeric is a natural resource that may be used. Its extract helps to haste re-epithelialization, cell proliferation and collagen synthesis. Proper sustain to improve the therapy is topical sustain. Liposom is one of topical sustains which is developed in pharmacy to increase efficacy. One of the efforts is to reduce the size of particles by sonication. Purpose : This research is literature review by finding national and international journals as database. Method : Literature review is done based on inclusion requirements like journals which discuss liposom sustain in form of cream for burns, original research from 2011 until 2022, and pre-clinical or clinical research journals. Result : Based on the findings, there are 5 journals that fulfill the inclusion requirement. There are two google-scholar journals and three Pubmed journals. Analysis of journal includes the effectiveness of liposom sustain in emulsion cream to treat burns. Conclusion : Curcumin increases the growth of beta factor, stimulates angiogenesis and accumulates extracellular matrix so these factors may treat burns.
Implementation Of FMEA On The Potential Of Medication Error In Pharmaceutical Services In Bonang II In Primary Health Care Demak Regency Suwarni, Sri; Haryanti, Nur; Gloria, Fransisca
Science and Community Pharmacy Journal Vol. 2 No. 2 (2023): Science and Community Pharmacy
Publisher : STIKES Telogorejo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63520/scpj.v2i2.484

Abstract

Pharmaceutical service is one of the high risk areas in supporting the quality of health services, not least in the pharmacy service at Puskesmas. Failure Mode and Effect Analysis (FMEA) is one method that can be used to detect the existence of medication error, so it can be designed an action to minimize the risk of medication error in the pharmaceutical service. This research is a research action researched by applying FMEA method. This research was conducted in cross sectional, with prospective data taking on recipes in Pharmacy Room of Puskesmas Bonang II of Demak Regency in December 2017 and post implementation in February 2018. FMEA method in this research is expected to minimize the possibility of medication error in pharmacy service at Puskesmas Bonang II of Demak Regency. Through the FMEA method known RPN value before implementation for failure to read dosage dosage on an incomplete prescription is 420, the RPN value for failure to read the name of the drug on an unclear prescription is 486, in the failure mode fault filed the drug RPN value before implementation is 360. Measures implemented under the FMEA are the application of Standard Operating Procedure (SOP) prescribing, agreement on the use of abbreviations in recipes and the use of medicinal information systems of Puskesmas. The result of evaluation after FMEA implementation is reduced RPN value on failure to read dosage dose to 280, RPN value for failure to read drug name after implementation to 378, and failure mode error of taking drug name RPN value to 270.
BROCCOLI (Brassica oleracea L) ETHANOL EXTRACT: A MOISTURIZER AND ITS EVALUATION IN ASPECTS OF PHYSICAL CHARACTERISTICS Aldila, Silvy; Puruhita, Ranatri; Uliana, Syahkhirotul Exma; Sa’adah, Anifatus; Gloria, Fransisca
Science and Community Pharmacy Journal Vol. 3 No. 1 (2024): Science and Community Pharmacy
Publisher : STIKES Telogorejo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63520/scpj.v3i1.545

Abstract

Skin disorders that are dry, dull, scaly, and not fresh affect everyone. Moisturizing cream is a cosmetic product that effectively hydrates and improves dry skin. Broccoli, scientifically known as Brassica oleracea L, is rich in vitamin C components, vitamin E (α-tocopherol), and flavonoids, which act as natural antioxidants and provide moisturizing properties for the skin. Producing extracts by the maceration process. Broccoli extract is utilized in the formulation of four moisturizing cream preparation compositions, each with a concentration of F1 (0%), F2 (2%), F3 (3%), and F4 (4%). The moisturizing cream formulation is assessed for its physical properties. Conducting tests to evaluate the dosage characteristics of moisturizing creams, includes organoleptic testing, homogeneity testing, pH testing, dispersion testing, adhesion testing, and viscosity testing. The concentration of broccoli extract in the four moisturizing cream preparation formulations is as follows: F1 (0%), F2 (2%), F3 (3%), and F4 (4%). The moisturizing cream formulation is assessed for its physical properties. Conducting tests to evaluate the dosage properties of moisturizing creams, including sensory evaluation, uniformity assessment, pH measurement, dispersion analysis, adhesion examination, and viscosity measurement
EFFORTS TO IMPROVE THE PERFORMANCE OF THE QUALITY CONTROL (QC) SECTION OF PT. X USING THE SIX SIGMA METHOD TO FOCUS ON RISK MANAGEMENT Suwarni, Sri; Gloria, Fransisca; Rustaman, Heri; Hidayah, Ravita Nur
Science and Community Pharmacy Journal Vol. 3 No. 1 (2024): Science and Community Pharmacy
Publisher : STIKES Telogorejo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63520/scpj.v3i1.549

Abstract

Introduction: The quality control (QC) process of a pharmaceutical company must be carried out following the Good Manufacturing Practices (CPOB) guidelines. Evaluation of the QC process in the pharmaceutical industry needs to be carried out to minimize notes and risks that could affect the final results of the tests carried out. Six Sigma and risk management can be used to identify defects and risks in the quality control processes carried out. The Six Sigma and risk management methods were used in this research to improve the performance of the pharmaceutical company PT. X in the Quality Control (QC) section. Method: The method used in this research is an observational method with primary and secondary data types. Data collection is carried out by interviews, observation, and documentation that focuses on defects and risks in the QC process. Data analysis uses the Six Sigma method with DMAIC stages and SPSS 25 statistical tests. Results: results of the risk management performance values of the PT QC section. X decreased by 7.7% with a DPMO value from 328,000 to 251,200 and the Six Sigma value increased from 1.95-sigma to 2.19-sigma. Statistical analysis using the SPSS 25 chi-square method shows a value of 0.005, which means there is a difference between the risk value before and after improvement. The results of the contingency coefficient test show a value of 0.803 (close to 1), which means the data obtained has a strong relationship. The data results show an increase in the performance of the Quality Control (QC) section of PT. X which can be seen from the risk value, DPMO, and sigma value