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HERU PURNAWAN
Universitas Prof. Dr. Hazairin, SH
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Kinerja Ombudsman RI Perwakilan Provinsi Bengkulu dalam Meningkatkan Kualitas Pelayanan Publik Di Kota Bengkulu Ramadhan, Billy; Harmiati, Harmiati; Purnawan, Heru
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2174

Abstract

Public service is a fundamental activity that constitutes one of the main duties of the government in administering governance. The Indonesian Ombudsman is a state institution with the authority to oversee the implementation of public services, both those provided by state organizers. One of the tasks of the Indonesian Ombudsman Representative in Bengkulu Province is to prevent maladministration in public services in the Bengkulu region. This research aims to understand the performance of the Indonesian Ombudsman Representative in Bengkulu Province in preventing maladministration in public services, particularly in Bengkulu City, to improve the quality of public services. The study employs a descriptive qualitative approach. The analysis is conducted using the performance measurement theory proposed by Agus Dwiyanto (2006), which includes productivity, service quality, responsiveness, responsibility, and accountability. The data for this research were obtained from interviews, observations, and documentation. The results indicate that the performance of the Indonesian Ombudsman Representative in Bengkulu Province in preventing maladministration in public services in 2024 is already optimal. This is evidenced by the recapitulation data of compliance assessments for the implementation of public services by local governments in 2024, where the Bengkulu City government falls into category A with a final score of 90.74 and has met 5 out of 5 indicators proposed by Agus Dwiyanto (2006).
Bridging Aspirations and Policy: An Analysis of Community Input Absorption from Recess Activities of the Regional People's Representative Council in Bengkulu Province Dani, Rahiman; Purnawan, Heru
Journal Public Policy Vol 11, No 3 (2025): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i3.11375

Abstract

This study analyzes the effectiveness of recess activities conducted by members of the Regional People's Representative Council of Bengkulu Province in fostering local democracy and promoting community economic development. The research aims to assess how well community aspirations gathered during recess are translated into actionable programs within the 2018 Revised Regional Government Budget. Employing survey methods and literature review, the study classifies and quantifies the absorption of "Main Ideas"—a formal channel for representing community input—into regional development programs. Findings show that while council members actively collect aspirations and advocate for their inclusion through official reports, plenary discussions, and political lobbying, the actual realization of these inputs remains limited. Of the total proposed Main Ideas, only 44% in the productive economy sector, 60.5% in the infrastructure sector, and 36.9% in the socio-economic sector were implemented. This indicates a gap between aspiration collection and program realization, potentially due to limited coordination, bureaucratic challenges, or resource constraints. The study concludes that improving institutional mechanisms, inter-agency coordination, and monitoring systems is essential to enhance the impact of legislative representation. Future research should adopt a longitudinal approach, broaden sectoral coverage, and explore administrative barriers and public perceptions to provide more comprehensive strategies for optimizing the role of regional legislative institutions in local development.
Effectiveness of Intravenous Multimodal Analgesic Combination in Postoperative Pain Management in Breast Cancer Patients Undergoing Mastectomy with General Anesthesia: Systematic Literature Review Maharani, Cindy; Suandika, Made; Purnawan, Heru
Jurnal EduHealth Vol. 16 No. 03 (2025): Jurnal EduHealt, Edition July - September , 2025
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Post-mastectomy pain in breast cancer patients is a clinical problem that often has long-term effects, including the development of post-mastectomy pain syndrome (PMPS). The use of single opioids has limitations due to the risk of side effects and dependence, so intravenous multimodal analgesia approaches with various combinations of analgesic agents are increasingly being studied. This study aims to evaluate the effectiveness of multimodal intravenous analgesic combinations in controlling postoperative pain in breast cancer patients undergoing mastectomy with general anesthesia. A systematic review was conducted according to the PRISMA 2020 guidelines through searches in PubMed, Cochrane Library, ScienceDirect, and EBSCO for publications from 2005 to 2025. Articles that met the inclusion criteria were randomized controlled trials (RCTs) and cohort studies that assessed the effectiveness of multimodal intravenous analgesic combinations in mastectomy patients. The methodological quality was assessed using the Joanna Briggs Institute (JBI) instrument. A total of 11 studies involving more than 800 mastectomy patients were analyzed. The combination of pregabalin and esketamine was shown to significantly reduce the incidence of chronic pain up to 6 months post-surgery (14.3% and 7.1% vs. 46.3% and 31.7%; p<0.01), as well as reduce opioid consumption. Remifentanil–dexmedetomidine provided better analgesia while improving the patient's immunological profile. Ketamine-based anesthesia was more effective than opioids in reducing acute pain, while the combination of ketamine–magnesium sulfate was proven to be safe and opioid-sparing. The use of diclofenac reduced opioid consumption but increased the risk of bleeding, while intravenous lidocaine showed inconsistent results. The combination of multimodal intravenous analgesics is effective in optimizing pain control after mastectomy, reducing opioid consumption, and potentially preventing chronic pain. Adjusting the multimodal protocol according to the patient's profile is necessary to maximize benefits while minimizing the risk of side effects.
Analisis Pelayanan Publik pada Kepolisian Daerah Bengkulu (Studi pada Sentra Pelayanan Kepolisian Terpadu) Aprianty, Henny; Ichwan, Muhammad; Dani, Rahiman; Purnawan, Heru; Triyanto, Deni
Jurnal Publisitas Vol 12 No 1 (2025): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i1.552

Abstract

This study analyzed public services in the Bengkulu Regional Police environment with a survey at the Integrated Police Service Center. The type of research used in this study is qualitative research. This study presents a descriptive discussion of the research with a case study technique that is carried out intensively, in detail, and in-depth on the object of research, the data in this study were obtained from primary data and secondary data. The data collection techniques used were observation methods, interview methods, and documentation methods. The data analysis techniques used were Data Reduction, Data Display, and Conclusion Drawing/Verification. The results of the study showed that in general the service at the Bengkulu Regional Police SPKT was good and met public service standards. Simple administrative requirements, easy-to-access service systems, efficient service times, and public complaints were handled quickly and transparently. The public was also satisfied with the professional and friendly attitude of the officers. However, there are still several aspects that need to be improved, such as the use of information technology, further training for officers, increasing the number of personnel during peak hours, and strengthening supporting facilities such as special rooms for vulnerable groups. With improvements in these aspects, the quality of Bengkulu Police SPKT services is expected to be more optimal, responsive, and oriented towards public satisfaction..
Implementasi Peraturan Menteri Kesehatan Nomor 82 Tahun 2013 Tentang Sistem Informasi Manajemen Rumah Sakit (SIMRS) di Rumah Sakit Umum Daerah Siti Aisyah Kota Lubuk Linggau Tahun 2024 Arzona, Minda; Aprianty, Henny; Alexsander, Alexsander; Purnawan, Heru
Jurnal Publisitas Vol 12 No 1 (2025): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i1.573

Abstract

According to the Regulation of the Minister of Health of the Republic of Indonesia Number 82 of 2013 concerning the Hospital Management Information System, Article 3 paragraph 1, every hospital is required to organize a SIMRS. Hospital Management Information System (SIMRS) is an information technology system that processes and combines all steps of the service process in a hospital in the form of network coordination, reporting, and administrative procedures. The purpose of this study is to understand the implementation of the Hospital Management Information System (SIM RS) in order to improve health services at Siti Aisyah Regional Public Hospital, Lubuk Linggau City. The analytical theory used is George Edward III (Communication, Resources, Disposition, and Bureaucratic Structure). The research method used is qualitative with a descriptive approach. The results of this study include: 1. The process of implementing patients at Siti Aisyah Hospital, Lubuk Linggau City, namely the process from the emergency room and from the outpatient clinic; 2. The Policy of the Minister of Health Regulation Number 82 of 2013 concerning the Hospital Management Information System at Siti Aisyah Hospital, Lubuk Linggau City has been implemented which can be measured from the achievement of goals and targets, namely effective, efficient, transparent, accurate, orderly and informative hospital services; 3. Disposition in implementing the Management Information System at Siti Aisyah Hospital, Lubuk Linggau City is operated by officers who have been given previous training; 4. Facilities and infrastructure in implementing the Management Information System at Siti Aisyah Hospital, Lubuk Linggau City have adequate hardware and software specifications and use a LAN network; and 5. The process of implementing the Management Information System at Siti Aisyah Hospital, Lubuk Linggau City, namely by evaluating officers and information data.
Assessing Institutional Collaboration for Sustainable Watershed Management: A Case Study from Desa Rindu Hati, Bengkulu Tengah Purnawan, Heru; Aprianty, Henny; Kauri, Ocha; Triyanto, Deni
Indonesian Journal of Public Administration Review Vol. 2 No. 4 (2025): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/par.v2i4.5000

Abstract

This study evaluates institutional collaboration in managing the Bengkulu River Basin (DAS) as outlined in Regional Regulation Number 1 of 2017 on Watershed Management. A qualitative descriptive approach with a case study method was employed, focusing on key aspects of collaboration such as communication, decision-making coordination, conflict resolution, monitoring and evaluation, and procedural improvements. The goal of this research is to assess the steps taken to implement these collaborative elements.The findings indicate that leadership within the collaborating institutions plays a critical role in monitoring and evaluating watershed management efforts. However, despite these efforts, the integration of these institutions has not resulted in a unified approach. Each institution maintains its specific roles and functions, leading to fragmented implementation, even though the intention for collaboration exists. This study highlights both the challenges and opportunities in enhancing institutional collaboration for effective watershed management. It provides insights into how collaborative elements can be better realized to ensure a more integrated and efficient approach to managing the watershed, ultimately contributing to the success of watershed management initiatives. The research underscores the need for improved coordination, clearer roles, and more effective communication among the involved institutions to achieve a cohesive and sustainable management framework.
THE QUALITY OF POPULATION ADMINISTRATION AND CIVIL REGISTRATION SERVICES AT THE OFFICE OF THE POPULATION AND CIVIL REGISTRATION OFFICE SOUTH BENGKULU Febrizal, Rozi; Harmiati; Purnawan, Heru
Indonesian Journal of Social Sciences, Policy and Politics Vol. 1 No. 3 (2023): October 2023, Indonesian Journal of Social Sciences, Policy and Politics (IJSSP
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/ijsspp.v1i3.44

Abstract

Public service is an activity carried out by an agency/organization within an agency that will be used as an effort to meet the needs of the community. Purpose: this research is to determine the quality of Population Administration and Civil Registry services at the South Bengkulu Population and Civil Registration Service (Dindukcapil). Method : This type of research uses a qualitative descriptive method. The instrument in this research is the researcher himself. Data collection techniques using observation techniques and interview techniques.  The  informant  selection  technique  used  purposive  sampling  method.  Data analysis techniques with Data Reduction, Data Presentation and Conclusion Drawing. Research Results: Researchers used five aspects of public service quality, namely physical evidence (Tangible) of the South Bengkulu Population and Civil Registration Service (Dindukcapil), services still need to improve physical facilities and completeness of adequate facilities and infrastructure, Reliability, the people of South Bengkulu are satisfied with the services provided by the South Bengkulu Population and Civil Registration Service (Dindukcapil), the Responsiveness of the South Bengkulu Population and Civil Registration Service (Dindukcapil) serves the community well, with mutual communication between officers and the community, Assurance if the management of services at the South Bengkulu Population and Civil Registration Office (Dindukcapil) is easy and Empathy (Empathy) The concern of  employees to always prioritize the needs of the community will  support the creation of Quality Integrated services. Conclusion: Administrative services at the South Bengkulu  Population  and  Civil  Registration  Office  (Dindukcapil)  are not  yet  qualified.
EVALUATION OF STUNTING CONTROL POLICIES IN KERKAP DISTRICT, NORTH BENGKULU REGENCY Situmeang, Margaretha Rosaliana; Putra, Bobby Mandala; Purnawan, Heru
Indonesian Journal of Social Sciences, Policy and Politics Vol. 2 No. 3 (2024): October 2024, Indonesian Journal of Social Sciences, Policy and Politics (IJSSP
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/ijsspp.v2i3.102

Abstract

The source of the problem is limited access to health services. The absence of adequate health services, especially in rural areas, can make it difficult to discover and treat malnutrition problems in children early. Children who suffer from Stunting are not only shorter than their peers but are also more susceptible to disease with the type of research applied being descriptive research with a qualitative approach. The aim is to find out the results of the Stunting Prevention Policy in North Bengkulu, especially the Stunting Family Assistance program. The research aspects that will be studied by researchers are: 1) the composition and ideal criteria are by the criteria in the family assistance program guidelines, 2) the work mechanism has been carried out by the family assistance program guidelines, people who are at risk of stunting receive referral services and social assistance from local government. 3) The work steps seen from the family support team work steps are good, they carry out monthly counseling at the posyandu once a month. 4) the division of tasks has been carried out well according to each section.
EVALUATION OF STUNTING CONTROL POLICIES IN KERKAP DISTRICT, NORTH BENGKULU REGENCY Rosaliana, Margaretha; Putra, Bobby Mandala; Purnawan, Heru
Indonesian Journal of Social Sciences, Policy and Politics Vol. 3 No. 1 (2025): February 2025, Indonesian Journal of Social Sciences, Policy and Politics (IJSS
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/ijsspp.v3i1.122

Abstract

The source of the problem is limited access to health services. The absence of adequate health services, especially in rural areas, can make it difficult to discover and treat malnutrition problems in children early. Children who suffer from Stunting are not only shorter than their peers, but are also more susceptible to disease with the type of research applied being descriptive research with a qualitative approach. The aim is to find out the results of the Stunting Prevention Policy in North Bengkulu, especially the Stunting Family Assistance program. The research aspects that will be studied by researchers are: 1) the composition and ideal criteria are in accordance with the criteria in the family assistance program guidelines, 2) the work mechanism has been carried out in accordance with the family assistance program guidelines, people who are at risk of stunting receive referral services and social assistance from local government. 3) The work steps seen from the family support team's work steps are good, they carry out monthly counseling at the posyandu once a month. 4) the division of tasks has been carried out well according to each section
Evaluation of Samsat Virtu Tax Payment Service Innovations in Increasing Original Regional Income in Bengkulu City Heru Purnawan; Suwantoro, Kadek; Dani, Rahiman; Henny Aprianty
PERSPEKTIF Vol. 13 No. 1 (2024): PERSPEKTIF January
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i1.9897

Abstract

The aim of this research is twofold, namely trying to determine the implementation and evaluate innovations in Samsat Virtu motor vehicle tax payment services to increase regional income. With a research focus on motor vehicle tax (PKB), which is one of the elements of regional income that has a high contribution. Implementation Theory of policy implementation according to Van Meter and Van Horn(Budi Winarno, 2016)where 6 aspects are examined, namely: 1) policy standards and targets, 2) policy resources, 3) communication between organizations, 4) characteristics of the implementing agency/attitude of the implementer and 5) social, political and economic conditions, and the evaluation theory used namely policy evaluation theory from William N. Dunn with indicators 1) Value focus, 2) Interdependence of value facts, and 3) Present and past orientation. The type of research used in this research is descriptive qualitative. Where the author participated in the field, observed what was happening, carried out direct analysis of the document findings, and prepared a detailed report of the findings. The research was conducted at the UPTD Samsat City of Bengkulu, which was carried out in May 2023. From the results of the research it is known that the implementation of virtual Samsat public service innovation in Bengkulu City has policy standards and targets, financial resources and time, coordination between organizations, characteristics namely equipped with SOPs, and supported by the attitude of the innovation implementer which is equipped with knowledge, understanding and deepening as well as services that prioritize 5S culture, in addition to being supported by socio-political and economic conditions that are conducive to the implementation of service innovation. Inhibiting factors in the implementation of samsat virtu innovation such as Weather factors, internet access, and regular servicing of hardware and software have been anticipated by the Bengkulu City Samsat so that Samsat Virtu innovation services can continue to be carried out well.
Co-Authors Agung, Jumrotul Alexsander, Alexsander Alexsander, Alexsander Aprianty, Henny Arnubi, Arnubi Arzona, Minda Aski, Hendri Bakirman, Bakirman Bastari, Akhmad Bernat Siregar Bobby Mandala Putra Boni Saputra Budiman Sakti Dani, Rahiman Darmawi, Edi Deky Akbar Deni Triyanto Deni Triyanto Deswanti, Futri Rahayu Dian Anggraini Diky Mariantoy Dimas Nugroho Dodo Sutardi Dodo Sutardi, Dodo Edi Darmawi Edi Susilo Febriana, Selvi Eka Febrizal, Rozi Haira Kuspita Harmiati Harmiati Harmiati Harmiati, Harmiati Henny Aprianty Herman Toyo Hernowo Novi Yanto INDAH PRABAWATI Janusi Waliamin Jaya, Pory Rusman Kauri, Ocha Khoirin, Khoirin Kurniawan, Vikry Dwi Made Suandika Maharani, Cindy Mardianto Mardianto Marlenni, Desmi Muhammad Ichwan Mulyadi Mulyadi Mulyadi Mulyadi Mulyadi Mulyadi Noviyanto, Hernowo Oktavia Anggraini Parwito Parwito Parwito, Parwito Putra Akhir, Ade Fitrah Rahiman Dani Rahiman Dani Ramadhan, Billy Ramadhani, Bana Riswandi, Meky Rosaliana, Margaretha Rudiyanto, George Saikal Mulyadi Saputra, Noprian Sawihin Sawihin Situmeang, Margaretha Rosaliana Subhan Ilham Thareq Supriyono Supriyono Supriyono, Supriyono Suwantoro, Kadek Tauran, T. Triyanto, Deni Wahyudi Saputra Wardiansyah Wardiansyah Yanto, Hernowo Novi Yudistio Dwi Putra Zaidina Angkasa