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All Journal Journal of Law Science Jurnal Abdimas Bina Bangsa Jurnal Valuasi : Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan The International Journal of Politics and Sociology Research International Journal of Multidisciplinary Research and Literature (IJOMRAL) Batara Wisnu : Indonesian Journal of Community Services Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Jurnal Akselerasi Merdeka Belajar dalam Pengabdian Orientasi Masyarakat (Jurnal AMPOEN) Bina Bangsa International Journal of Business and Management
Hartoko, Gatot
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ANALISIS IMPLEMENTASI PERATURAN DAERAH KOTA SERANG NOMOR 12 TAHUN 2020 TENTANG PENYELENGGARAAN KETENTRAMAN, KETERTIBAN UMUM DAN PERLINDUNGAN MASYARAKAT (Studi Kasus: Pkl Di Jembatan Aria Wangsakara Kota Serang) Oktaviani, Nadila; Hartoko, Gatot; Amilia, Rizki
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.737

Abstract

Public order and the use of public space are crucial issues in Serang City, especially in the Aria Wangsakara Bridge area. This situation causes aesthetic problems for the city, as well as social unrest, reflecting the ineffective implementation of policies in the field. This study is based on Van Meter and Van Horn's policy implementation theory, which identifies six variables in policy implementation, to assess the extent to which Local Regulation No. 12 of 2020 has been effectively implemented and to identify factors that support or hinder its implementation. This study uses a descriptive qualitative approach. Data collection methods were conducted through interviews, observations, and documentation. Informants involved included the Serang City Satpol PP apparatus, Banjar Agung Village, the Head of RW, and street vendors at the Aria Wangsakara Bridge. The results of the study show that the implementation of the local regulation has not been optimal. The main obstacles include the lack of socialization of the policy to the community, the lack of human resources and supporting facilities, weak coordination between agencies, and inconsistency in the enforcement of sanctions. Although there has been a persuasive approach from the authorities, the results have not been strong enough to bring about a comprehensive change in attitude among street vendors. To improve the effectiveness of the policy, it is necessary to strengthen the capacity of implementers, adopt a participatory approach, and provide alternative locations.  
ANALISIS IMPLEMENTASI KEBIJAKAN PELIMPAHAN SEBAGIAN KEWENANGAN BUPATI KEPADA CAMAT DALAM MENINGKATKAN PELAYANAN PUBLIK DI KECAMATAN BALARAJA Trio, Anugerah Adi; Hartoko, Gatot; Saepudin, Eli Apud
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.768

Abstract

The delegation of some of the regent's authority to the sub-district head was carried out to accelerate and facilitate public services to the community. However, in Balaraja Sub-district, problems such as slow service, lack of facilities, and minimal understanding of new tasks among officials were still found. This shows that the implementation of the policy has not been optimal as expected by the community. This study aims to determine how the policy of authority delegation is implemented in Balaraja Subdistrict, as well as the obstacles and impacts on public services. The method used is descriptive qualitative, with data collection techniques through observation, interviews, and documentation. The researcher uses Edward III's theory, which covers communication, resources, implementer attitudes, and bureaucratic structure. The results show that this policy helps bring services closer to the community, but there are still many challenges. Some of the obstacles found include a lack of competent personnel, uneven communication, and suboptimal use of technology. The conclusion of this study is that there is a need to increase employee capacity, utilize digital technology, and supervise services so that the policy of delegating authority can run better and increase public satisfaction.
IMPLEMENTASI KEBIJAKAN PERATURAN DAERAH KOTA SERANG NOMOR 2 TAHUN 2010 DALAM MENANGANI PENGEMIS DI KOTA SERANG Handito, Rama; Hartoko, Gatot; Saepudin, Eli Apud
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.772

Abstract

The phenomenon of increasing the number of beggars in the public space of Serang City reflects the weak  effectiveness of the implementation of  Serang City Regional Regulation Number 2 of 2010 concerning the Prevention, Eradication, and Control of Community Diseases. This study aims to describe the implementation of the policy and identify the obstacles faced by the Regional Government in its implementation. This research uses a descriptive qualitative method. The data collection technique was carried out through observation, interviews and documentation of informants from the Social Service, Satpol PP, beggars and the people of Serang City. The results of the study show that policy implementation is still not optimal, characterized by weak coordination between agencies, lack of human resources and budget, low intensity of socialization to the community, and low public awareness in complying with regulations. In addition, social rehabilitation programs for beggars have not been effective and tend to be charitative, so they have not touched the root of the problem. This study recommends the need to improve cross-sector coordination, optimize socialization, a sustainable empowerment approach, and firm and measurable law enforcement. These findings are expected to be evaluation material for local governments in formulating a more humane, sustainable, and participatory strategy for handling beggars
IMPLEMENTASI PERATURAN MENTERI DALAM NEGERI NOMOR 20 TAHUN 2012 TENTANG PENGELOLAAN DAN PEMBERDAYAAN PASAR TRADISIONAL (STUDI KASUS PASAR RAU KOTA SERANG) Sherlinda, Sherlinda; Hartoko, Gatot; Amilia, Rizki
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.773

Abstract

Traditional markets are a vital component of local economies, yet they often face various management and empowerment challenges. Pasar Rau in Kota Serang is one such market with significant economic potential, but it suffers from issues such as disorganized zoning, poor infrastructure, and weak supervision and trader regulation. In this context, the implementation of the Minister of Home Affairs Regulation No. 20 of 2012 is highly relevant to assess the effectiveness of traditional market management. This study aims to analyze how the policy on traditional market management and empowerment is implemented in Pasar Rau, Kota Serang, using the implementation theory of Van Meter and Van Horn. The theory outlines six key indicators: policy standards and objectives, resources, communication among implementers, characteristics of implementing agencies, socio-economic and political environment, and implementer disposition. This research uses a qualitative method with a case study approach. Data were collected through in-depth interviews, field observations, and documentation. Informants included officials from the Department of Industry and Trade (Disperindag), market managers from PT. Pesona Banten Persada, as well as traders and visitors. The findings indicate that the policy implementation is not yet optimal. There are obstacles in human resources, ineffective communication, and resistance from traders due to relocation and limited facilities. The rise of digital platforms such as e-commerce also influences traditional market dynamics. In conclusion, the implementation of market management policies in Pasar Rau still faces significant challenges, both internally and externally. Improvements in coordination, human resource capacity, and participatory approaches are essential for sustainable policy execution.
ANALISIS IMPLEMENTASI PERATURAN DAERAH NOMOR 9 TAHUN 2014 TENTANG DESA (Studi Kasus Di Desa Jayanti Kecamatan Jayanti Kabupaten Tangerang) Ramadhan, Usia; Hartoko, Gatot; Alwajir, Dede Qodrat
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.776

Abstract

This study was designed to analyze the implementation of Local Regulation No. 9 of 2014 concerning Villages in the Tangerang Regency, with a case study of Jayanti Village. The main focus was on road infrastructure that had suffered severe damage but had not yet received adequate repairs. This phenomenon is an important issue considering that village roads play a vital role as the main supporting facility for the social and economic activities of the local community. Although the planning process has been carried out through mechanisms such as hamlet meetings (musdus), village meetings (musdes), and development planning meetings (musrenbang), the community's aspirations regarding road infrastructure improvements have not been fully realized. The method used is a descriptive qualitative approach. Data collection was carried out through in-depth interviews with village officials, community leaders, and villagers, as well as documentation and direct observation in the field. Data analysis focused on three main variables in policy implementation as proposed by George C. Edward III, namely communication, resources, and disposition, as well as the bureaucratic structure at the village level. This study shows that the implementation of Local Regulation No. 9 of 2014 in Jayanti Village has not reached an optimal level, especially in the context of sustainable road infrastructure development. The discrepancy between the plans developed at the village level and their technical implementation in the field reflects weaknesses in effective supervision and coordination between village governments and relevant agencies. The results of the study show that there are significant obstacles in terms of inter-agency coordination, budget constraints, and inadequate implementation capacity to follow up on the agreed planning results. Therefore, efforts are needed to improve the capacity of village officials, enhance inter-agency cooperation, and improve information to the community so that the development process can be more responsive to the needs of residents.
KUALITAS PELAYANAN E-GOVERNANCE KIOS SIAPKERJA DI BALAI BESAR PELATIHAN VOKASI DAN PRODUKTIVITAS SERANG Martalia, Wulan; Hartoko, Gatot; Saepudin, Eli Apud
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.777

Abstract

Advances in information technology have driven digital transformation, particularly in public services, including the employment sector. The Indonesian Ministry of Manpower has designed SIAPkerja as a digital ecosystem that integrates employment services at the Technical Implementation Unit of the Serang Productivity Vocational Training Center. However, the implementation of digital services still faces obstacles, particularly in terms of public digital literacy. The SIAPkerja kiosk serves as a service facility to facilitate digital access. This study aims to evaluate the quality of the SIAPkerja kiosk service and identify the factors that support and hinder digital services through the SIAPkerja application.This study uses a qualitative descriptive approach based on the Service Quality model developed by Parasuraman, Zeithaml, and Berry 1990. This model includes five dimensions of service quality assessment, namely Tangibles (physical evidence), Reliability (dependability), Responsiveness (responsiveness), Assurance (assurance), and Empathy (empathy). Data collection techniques involved in-depth interviews with management, service officers, prospective participants, and training alumni. The findings show that, in general, the quality of SIAPkerja Kios service is good in terms of physical facilities and assistance from officers. Supporting factors include responsiveness, completeness of facilities, and dissemination of information on social media. Meanwhile, the inhibiting factors include the low level of digital literacy among users and the lack of accessible self-guided media. Therefore, continuous digital education and strengthening the role of Kios as a digital literacy center are needed so that the community can access E-Governance services independently and sustainably.
Analysis of Work Discipline and Work Competence on Employee Performance at PT. Parkland World Indonesia Hartoko, Gatot; Noviyanti, Eka Sintia; Saleh, Muhamad; Fatari, Fatari; Hidayat, Ardi; Bahits, Abdul
Bina Bangsa International Journal of Business and Management Vol. 1 No. 2 (2021): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v1i2.13

Abstract

This study aims to determine how much influence the work discipline and work competence have on employee performance in the department development department of PT. Parkland World Indonesia Serang. This study uses a quantitative approach using a survey method with a saturated sample whose population is sampled as all 40 respondents. The analysis technique used is multiple linear regression analysis, correlations, T-test, F test, and coefficient of determination. The study work discipline variables and work competence have a significant partial effect on employee performance. Evidenced by the magnitude of the work discipline regression coefficient of 0.546 and work competence of 0.518 with a significant value of 0,000 (0,000 <0.05). Simultaneously a significant effect on employee performance, evidenced by Tcount>Ttable or 35,071> 3,250. Partially the comparison of t-count and t-table shows the work discipline variable Tcount>Ttable or 4,478> 2,026 and the work competency variable Tcount>Ttable or 4,848> 2,026. The coefficient of determination obtained by 65.5% of employee performance, the remaining 34.5% is influenced by other variables that are not meticulous such as motivation, leadership style, and others
The Role of Motivation and Work Discipline on Employee Performance in the Operator Section At PT. Sigma Mitra Sejati Cilegon Saleh, Muhammad; Sunardi, Sunardi; Hartoko, Gatot; Shella , Nurul; Listiawati, Listiawati
Bina Bangsa International Journal of Business and Management Vol. 1 No. 3 (2021): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v1i3.21

Abstract

This study aims to determine the role of motivation and work discipline on the performance of production operator employees at PT. Sigma Mitra Sejati Cilegon City. The method used in this research is the associative descriptive method. Data analysis techniques used include Normality Test, Classical Assumption Test, Determination Test and Hypothesis Testing. This study indicates that motivation has a significant effect on performance, work discipline has a substantial impact on performance, and motivation and work discipline substantially impact performance
Co-Authors Achmad Nashrudin Alwajir, Dede Qodrat Amilia, Rizki April Laksana Ardi Hidayat Arief Rachman Assyifa, Assyifa Atiah, Umu Atomy, Sri BAHITS, ABDUL Bangsawan, Try Adhi Eli Apud Saepudin Fatari, Fatari Fidziah, Fidziah Fithrotul Kamilah Handito, Rama Hidayat, Romi Listiawati, Listiawati Maharani, Safrida Martalia, Wulan Meiby Zulfikar Mohamad Ikrom Arasid Muhamad Saleh Muhammad Saleh Nadila Oktaviani, Nadila Ni'mah, Ratu Sifa Noviyanti, Eka Sintia Parko Prahima Putri Handayani Ramadhan, Usia RIKA KARTIKA Safitri, Esti Sarpia, Sarpia Shella , Nurul Sherlinda, Sherlinda Sunardi Sunardi Trio, Anugerah Adi Wahyiah, Ita Rosita Wisnubroto, Agung Prabowo