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Pengaruh Variasi Produk dan Kualitas Layanan terhadap Kepuasan Konsumen pada Kedai Kopi Tilik Sawah Kota Kediri Devi Wulan Margaretha; Angga Rizka Lidiawan; Dita Riyanto Putro
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 2 (2025): Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i2.4218

Abstract

This study aims to examine the influence of product variation and service quality on consumer satisfaction at Kedai Kopi Tilik Sawah in Kediri City. The growth of the coffee shop industry in Indonesia, including in Kediri City, shows a positive trend along with the increasing interest of the public, especially young people and workers, who use coffee shops as places to relax, study, and work. Kedai Kopi Tilik Sawah has become a popular destination due to its open concept and natural, comfortable atmosphere. The research method used is a quantitative approach by distributing questionnaires to 100 respondents selected through purposive sampling. The data were analyzed using multiple linear regression with SPSS version 25 software. The results show that product variation and service quality have a positive and significant effect on consumer satisfaction, both partially and simultaneously. These findings emphasize the importance of managing diverse products and quality services in building customer loyalty. The implications of this study can serve as a reference for coffee shop managers in designing more effective marketing strategies to face the increasingly competitive local culinary industry.
Organisational Commitment as a Mediating Variable in the Relationship between Work Environment and Leadership on Employee Performance in Correctional Institutions Ervan Yansen; Nur Laely; Angga Rizka Lidiawan
Journal of Economics and Social Sciences (JESS) Vol. 5 No. 1 (2026): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.1378

Abstract

This study aims to analyze the influence of leadership and work environment on employee performance at a Correctional Institution, as well as the mediating role of organizational commitment. The research method used is a quantitative approach with Structural Equation Modeling-Partial Least Squares (SEM-PLS) analysis. The results show that leadership does not have a significant influence on employee performance (β = 0.193, T = 1.506, P = 0.133), but has a positive influence on organizational commitment (β = 0.633, T = 9.985, P = 0.000). Organizational commitment does not have a significant influence on employee performance (β = 0.022, T = 0.162, P = 0.872), while the work environment has a significant influence on employee performance (β = -0.349, T = 4.107, P = 0.000) but not on organizational commitment (β = 0.063, T = 0.718, P = 0.473). Furthermore, organizational commitment does not mediate the relationship between leadership and work environment on employee performance (β = 0.014, T = 0.158, P = 0.874; β = 0.001, T = 0.088, P = 0.930). The implication of these findings indicates that improving employee performance in the Correctional Institution is not sufficiently achieved by merely enhancing leadership aspects or organizational commitment. Instead, improvements in a more conducive work environment and more effective managerial strategies are necessary. Recommendations for the Correctional Institution include enhancing leadership competency, improving work facilities, and implementing employee welfare programs. This study is expected to serve as a reference for academics and practitioners in the development of human resource management within the correctional environment.
The Influence of Cashless Society, Lifestyle, and Financial Literacy on the Consumptive Behavior of Students in Kediri City Friska Resty Fandya; Angga Rizka Lidiawan; Dita Riyanto Putro
Journal of Economics and Social Sciences (JESS) Vol. 5 No. 2 (2026)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.1886

Abstract

The purpose of this study is to examine and evaluate how a cashless society, lifestyle, and financial literacy affect Kediri City students' purchasing habits. Using an explanatory design and a quantitative research approach, the population consisted of Kediri City university students who regularly use non-cash payment methods. Purposive sampling, a non-probability sampling approach, was used, resulting in a sample size of 100 respondents. Likert scale-based questionnaires were used to collect data. With the use of the SmartPLS software, SEM-PLS analysis was used to test hypotheses. The findings indicate that “the concept of a Cashless Society exerts a positive and statistically significant influence on student consumer behavior”. Similarly, Lifestyle demonstrates a significant and positive effect, while Financial Literacy also significantly impacts consumer behavior among students in Kediri City.
The Impact of Digital Banking Technology Development on MSME Growth in Sidoarjo Regency Rezi Panji Pamungkas; Nur Laely; Angga Rizka Lidiawan
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 6 No. 2 (2025): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v6i2.1490

Abstract

This study aims to determine the effect of the development of digital banking technology on the growth of Micro, Small, and Medium Enterprises (MSMEs) in Sidoarjo Regency. Digital services such as mobile banking, QRIS, and online loans are considered capable of supporting MSMEs in running business operations more efficiently. This study applies a quantitative approach with a simple linear regression method. Data were collected through questionnaires distributed to 100 MSME players who have utilized digital banking services and were analyzed using SPSS software version 25. The results indicate that digital banking technology has a positive but insignificant effect on MSME development, with a significance value of 0.387 (> 0.05) and an R² of 0.008. This implies that the adoption of banking technology has not yet had a substantial impact on the growth of MSMEs in Sidoarjo.
MODEL OF COSTUMER SATISFACTION DETERMINANTS: SERVICE QUALITY, PRICE, AND ACCESSIBILITY AS KEY VARIABLES Nur Indah Muffida; Djunaidi; Angga Rizka Lidiawan
Jurnal Dinamika Ekonomi Syariah Vol. 12 No. 2 (2025): Jurnal Dinamika Ekonomi Syariah
Publisher : Program Studi Ekonomi Syariah, Universitas Pangeran Diponegoro Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53429/jdes.v12i2.1556

Abstract

This study aims to determine the Influence of Service Quality, Price and Location on Consumer Satisfaction in Ndalem Gawanda Nganjuk. This study uses a quantitative approach with multiple linear regression analysis methods to test the hypothesis after going through validity, reliability, and classical assumption tests. Data were obtained by distributing questionnaires to 67 respondents using the accidental sampling method. The results showed that Service Quality, Price and Location have a positive and significant effect on Consumer Satisfaction. The better the quality of service provided, the more competitive the price offered, and the more strategic the location of Ndalem Gawanda, the higher the level of consumer satisfaction.
Pengaruh Kualitas Produk dan Harga terhadap Keputusan Pembelian pada Rumah Produksi DVN Nabilla Meysavania Putri; Nur Laely; Angga Rizka Lidiawan
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.9724

Abstract

Tujuan penelitian ini adalah untuk menganalisis pengaruh kualitas produk dan harga terhadap keputusan pembelian konsumen pada Rumah Produksi DVN Kediri, baik secara parsial maupun simultan. Perkembangan industri makanan beku (frozen food) yang semakin pesat seiring dengan perubahan gaya hidup masyarakat modern telah meningkatkan kebutuhan konsumen terhadap produk yang praktis, berkualitas, dan memiliki harga yang sesuai. Dalam kondisi persaingan usaha yang semakin ketat, pelaku usaha dituntut untuk mampu menjaga kualitas produk serta menetapkan harga yang kompetitif guna menarik dan mempertahankan konsumen. Penelitian ini menggunakan pendekatan kuantitatif dengan desain penelitian eksplanatori. Populasi penelitian adalah seluruh konsumen yang pernah membeli produk frozen food pada Rumah Produksi DVN Kediri dengan jumlah populasi yang tidak diketahui secara pasti. Sampel penelitian sebanyak 100 responden ditentukan menggunakan rumus Lemeshow dan dipilih melalui teknik purposive sampling. Data dikumpulkan melalui penyebaran kuesioner dan dianalisis menggunakan regresi linier berganda, uji asumsi klasik, uji t, uji F, serta koefisien determinasi (R²). Hasil penelitian menunjukkan bahwa kualitas produk berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen. Harga juga terbukti memiliki pengaruh positif dan signifikan terhadap keputusan pembelian. Selain itu, kualitas produk dan harga secara simultan memberikan pengaruh positif dan signifikan terhadap keputusan pembelian konsumen pada Rumah Produksi DVN Kediri. Temuan ini mengindikasikan bahwa konsumen cenderung mempertimbangkan kualitas produk dan kesesuaian harga sebagai dasar utama dalam menentukan keputusan pembelian. Oleh karena itu, peningkatan kualitas produk secara berkelanjutan serta penerapan strategi harga yang tepat menjadi faktor penting dalam meningkatkan keputusan pembelian dan memperkuat daya saing usaha di industri frozen food.
Pengaruh Variasi Menu dan Store Atmosphere terhadap Keputusan Pembelian pada Cafe Favor Eka Ayu As'ari; Djunaidi Djunaidi; Angga Rizka Lidiawan
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.11553

Abstract

Tujuan penelitian ini adalah untuk menganalisis pengaruh variasi menu dan store atmosphere terhadap keputusan pembelian pada café favor, baik secara parsial maupun simultan. Persaingan bisnis café yang semakin ketat mendorong pelaku usaha untuk tidak hanya menawarkan produk yang berkualitas, tetapi juga menghadirkan variasi menu yang beragam serta suasana café yang nyaman dan menarik guna meningkatkan minat beli konsumen. Penelitian ini menggunakan pendekatan kuantitatif dengan desain penelitian eksplanatori. Populasi penelitian adalah seluruh konsumen yang pernah melakukan pembelian di Café Favor Kota Kediri dengan jumlah populasi yang tidak diketahui secara pasti. Sampel penelitian sebanyak 105 responden ditentukan menggunakan rumus Lemeshow dan dipilih melalui teknik purposive sampling. Data dikumpulkan melalui penyebaran kuesioner dan dianalisis menggunakan regresi linier berganda, uji asumsi klasik, uji t, uji F, serta koefisien determinasi (R²). Hasil penelitian menunjukkan bahwa variasi menu berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen. Store atmosphere juga terbukti berpengaruh positif dan signifikan terhadap keputusan pembelian. Selain itu, variasi menu dan store atmosphere secara simultan berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen pada Café Favor Kota Kediri. Temuan ini mengindikasikan bahwa keberagaman menu yang mampu memenuhi kebutuhan konsumen serta suasana café yang nyaman dan menarik menjadi faktor penting yang memengaruhi keputusan pembelian. Oleh karena itu, Café Favor Kota Kediri perlu mempertahankan inovasi variasi menu serta terus meningkatkan kualitas store atmosphere agar mampu meningkatkan keputusan pembelian dan memperkuat daya saing di industri kuliner.