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Fetty Poerwita Sary
Prodi Manajemen Bisnis Telekomunikasi Dan Informatika, Fakultas Ekonomi Dan Bisnis, Universitas Telkom
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Journal : scientific development journal

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Integration Performance Management and ISO 9001:2015 Implementation Suyanto, Mike; Sary, Fetty Poerwita
Side: Scientific Development Journal Vol. 2 No. 4 (2025): Side: Scientific Development Journal
Publisher : Arbain Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59613/bmws8184

Abstract

Many companies in Indonesia have adopted ISO 9001:2015 ( Quality Management System) but have not yet achieved the expected performance levels . The research aiming to assist companies in enhancing performance and Integration the implementation of Performance Management with the existing ISO 9001:2015 quality management system . The major phenomenon in this research is the declining company's performance despite implementing ISO 9001:2015. This research aiming to help companies develop a Performance Management system aligned with their business processes and corporate strategy . This research adopt a qualitative approach approach to data gathering and information through document observation and FGD interviews . The researcher found that companies have not had a system to deploy the company's strategy to all levels and how to measure it . The researcher also suggests that the company establish the integration model for implementing the 6.2, 7, 9, and 10 clauses of ISO 9001:2015. The integration with ISO 9001:2015 should be implemented for Sustainability Performance Management.
Co-Authors Abbadi Said Thalib Adhi Prasetio Aenun Najib Ahmad Darajat Basallama Alia Afiyati Alvia Widyani Alzena, Belva Athaya Aminudin Aminudin Ardhian Tirta Kusumawan Ardhianti, Ulva Ardian Ardian Ardiansyah, Fredy Arif Partono Prasetio Arkan Maulana Asno, Suparti Asti Putri Kartiwi Asya Azhar Fathina Badrud Tamam Bagus Herputranto Adi Banu, Shamsiah Candiwan Christina Sirait, Juwita Cucun Sunaengsih Delima Putri Yanti Dian Indiyati Dinda Triwinanti Dodie Tricahyono Dudija, Nindya Edi Witjara Eka Yulianti Elsha Pamelianda Hermawan Endah Novita Evan Oktovan Damiyan Ghalib Faradico, Ariesto Christopher Fathan, Muhammad Alifio Ganjar Mohamad Disastra Gumelar, Satya Fajar Hadipassa, Emal Hilda Fitria Indira Rachmawati Intan Deanida Pratiwi Jasmine Alvahreza Erika Minsa Jeng Sari Maulana, Arkan Milleniartha Moslem Milleniartha Moslem Milleniartha Moslem Mochamad Yudha Febrianta Moslem, Milleniartha Nadzir , Muhammad Ihsan Naftali Shieva Nidya Dudija Putri Azzahra Febriyanthy Putri, Najwa Nurmaliza Rahman, Muhammad Irshad Raihan Gunaringtyas Hatmanti Ramadhani, Novelyne Darisa Putri Ratu Nursyifa Fathiyatuzzah Riema Afriani Kusumadewi Rounia Hajjar .S Salwaa Nur Fauziyyah Samirah Khairunnisa Saprolla Rollie C. Deporos Shabrina Nabilah Putri Sofia Afriza Handayani Sri Widiyanesti Sulthan Muhammad Fauzan Surya, Saskia Putri Sutopo, Timbul Wahyu Suyanto, Mike Syawali, Iska Alma Teguh Iman Santoso Udin Syaefudin Saud Untung Rahardja Utami, Intan Cahya Vira Sani Putri Yusniaulia, Agny Nadya Zaid Ilfan Zidan Ruhul Hayat