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Decision support system to determine the best customer using weighted aggregated sum product assessment method Saifur Rohman Cholil; Andri Roy Irawan
Jurnal Teknik Informatika C.I.T Medicom Vol 15 No 1 (2023): March: Intelligent Decision Support System (IDSS)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/cit.Vol15.2023.367.pp32-47

Abstract

A business engaged in the sale of building materials and building tools. Customers are important assets that must be maintained properly, because each customer will bring profits that can keep the business running. To maintain customer loyalty, business owners provide an appreciation and appreciation for the best customers. However, determining the best customer is still difficult because the process of determining the best customer is still done manually and randomly. The number of customers is also an obstacle to the process of determining the best customer. The method used is weighted aggregated sum product assessment (WASPAS) to determine the best customer by looking at 5 criteria including: Total Spend, Visit Loyalty, Quantity of Shopping, Distance, Frequency of Complaints. This method was chosen because it can reduce errors - errors or optimize in estimation for the selection of the highest and lowest values. The best customers will be rewarded and appreciated by business owners.  The result of this study is a Decision Support System to Determine the Best Customer Using the WASPAS Method. Questionnaire testing obtained user satisfaction results as much as 65% strongly agree, 25% agree, 10% sufficient and 0% disagree which shows that the system is in accordance with the needs and can be used.
PENINGKATAN KEMAMPUAN PENGELOLAAN WEBLOG DENGAN KONTEN INTERNET SEHAT SEBAGAI SARANA PUBLIKASI DAN INFORMASI PADA SISWA SMA NEGERI 2 SEMARANG Galet Guntoro Setiaji; April Firman Daru; Saifur Rohman Cholil
TEMATIK Vol 2, No 1: July 2020
Publisher : TEMATIK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/tmt.v2i1.1828

Abstract

Community Service Activities (PkM) "Increasing the Capability of Management of Healthy Weblogs with Internet Content as a Means of Publication and Information for Students of Semarang 2 High School" involving partners of High School Middle School students in the city of Semarang. Many school students have not used the weblog to provide information and publications about activities related to learning, school organization activities and other activities. In this activity, partners will be given training in making weblogs with healthy internet content by the PKM team tailored to the level of needs and resources of each partner. At the end of this activity, it is expected that all students who take part in the training can create a weblog by filling out healthy internet content for the better so that it will improve  the  ability  of  publications  and  information  to  internet  users  as  a  form  of  community  service. The purpose of this service is to increase the ability of weblogs to share knowledge, publications and information of  students by creating a healthy internet on the weblog.
Decision support system to determine the best customer using weighted aggregated sum product assessment method Saifur Rohman Cholil; Andri Roy Irawan
Jurnal Teknik Informatika C.I.T Medicom Vol 15 No 1 (2023): March: Intelligent Decision Support System (IDSS)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/cit.Vol15.2023.367.pp32-47

Abstract

A business engaged in the sale of building materials and building tools. Customers are important assets that must be maintained properly, because each customer will bring profits that can keep the business running. To maintain customer loyalty, business owners provide an appreciation and appreciation for the best customers. However, determining the best customer is still difficult because the process of determining the best customer is still done manually and randomly. The number of customers is also an obstacle to the process of determining the best customer. The method used is weighted aggregated sum product assessment (WASPAS) to determine the best customer by looking at 5 criteria including: Total Spend, Visit Loyalty, Quantity of Shopping, Distance, Frequency of Complaints. This method was chosen because it can reduce errors - errors or optimize in estimation for the selection of the highest and lowest values. The best customers will be rewarded and appreciated by business owners.  The result of this study is a Decision Support System to Determine the Best Customer Using the WASPAS Method. Questionnaire testing obtained user satisfaction results as much as 65% strongly agree, 25% agree, 10% sufficient and 0% disagree which shows that the system is in accordance with the needs and can be used.
ANALISIS UI/UX UNTUK PERANCANGAN WEBSITE E-FASILITAS RUMAH TANGGA UNIVERSITAS SEMARANG MENGGUNAKAN PENDEKATAN USER CENTRED DESIGN Paoza, Ezza; Cholil, Saifur Rohman
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 9, No 3 (2024)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v9i3.5289

Abstract

Perkembangan teknologi informasi telah mengubah perguruan tinggi beroprasi dan memberikan perubahan besar bagi perguruan tinggi, termasuk Universitas Semarang. Bagian Rumah Tangga (RT) di universitas bertanggung jawab dalam pengelolaan fasilitas umum, termasuk peminjaman fasilitas. Di tengah perubahan teknologi. Sistem peminjaman fasilitas masih menggunakan cara konvensional dan menyebabkan kesulitan dalam mengetahui ketersediaan fasilitas, kurangnya efisiensi, dan potensi kesalahan dalam proses peminjaman. Untuk mengatasi tantangan ini, dilakukan perancangan antarmuka ( UI/UX ) dengan pendekatan User Centered Design dan evaluasi menggunakan SUS (System Usability Scale) yang melibatkan 10 pengguna. Hasil evaluasi menunjukkan tingkat kepuasan yang tinggi, dengan skor rata-rata SUS sebesar 85, memperoleh skala nilai (B) yang menandakan tingkat kepuasan “ Sangat Baik ”. Demikian pula dalam perancangan website E-fasilitas Universitas Semarang berhasil memenuhi harapan dan kebutuhan pengguna, menunjukkan kesesuaian website dengan kebutuhan mereka. Hasil penelitian ini memberikan dasar yang kuat untuk melakukan perancangan dan implementasi lebih lanjut pada sistem E-fasilitas, memastikan kesesuaian yang lebih baik dengan kebutuhan pengguna.
Sistem Pendukung Keputusan Kawasan Kumuh Kota Semarang Menggunakan Metode Copras Dengan Data Vitalitas Non Ekonomi Sebagai Data Kriteria Saifur Rohman Cholil; Yudi Prayoga; Yudi Cahyono; Susanto Susanto
Jurnal Ilmiah Informatika Vol. 8 No. 2 (2023): Jurnal Ilmiah Informatika
Publisher : Department of Science and Technology Ibrahimy University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35316/jimi.v8i2.112-123

Abstract

Semarang City is the capital of Central Java Province which has a location in the middle of the province. Its strategic location is on the route across the North Coast of Java Island which connects major cities on Java Island. The high population in the city center requires the fulfillment of the need for livable housing, especially to accommodate urbanists whose jobs are concentrated in the trade and service sectors in the commercial area in the city center. The availability of complete facilities and infrastructure in the city center is also an attraction for people to live in the area. With the income level and economy of the community less so high, without realizing it, the need for livable settlements is difficult to accommodate. This study aims to build a decision support system (DSS) for the determination of Slum Areas in Semarang City using the COPRAS method. The COPRAS method has a good degree of selectivity because it can determine the purpose of conflicting criteria. System implementation is done using PHP language and MySQL database. The SPK that was built was able to produce recommendations by providing the ranking of slum areas to users.
Pemilihan Duta Pondok Pesantren Menggunakan Metode Moora dan Aras Saifur Rohman Cholil; Yudi Cahyono; Annisa Bunga Aurelia; Liliek Triyono
Jurnal Ilmiah Informatika Vol. 9 No. 1 (2024): Jurnal Ilmiah Informatika
Publisher : Department of Science and Technology Ibrahimy University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35316/jimi.v9i1.63-74

Abstract

This research was carried out with the aim of developing a decision support system that is expected to be able to provide assistance and simplify the process of assessing and calculating grades and shorten the time used in awarding Pesantren Ambassadors. This system will use two decision support system methods, such as the MOORA and ARAS methods. The MOORA (Multi-Objective Optimization Based on Ratio Analysis) method uses complex mathematical calculations to solve a problem. ARAS (Additive Ratio Assessment) is an approach based on the intuitive principle that the available options should be relevant. The ARAS method has the greatest ratio to achieve the most effective solution by looking at each weight and comparing the value of each criterion for each choice. The user can determine which method he will use in determining a decision. The final result that will be displayed by the system is a battle that shows which Islamic Boarding School is selected based on the two methods.