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All Journal E-Journal of Tourism LITE: Jurnal Bahasa, Sastra, dan Budaya Media Wisata Tourism Scientific Journal Jurnal Akademi Pariwisata Medan Jurnal Abdimas Pariwisata JiTEKH (Jurnal Ilmiah Teknologi Harapan) Jurnal Pengabdian kepada Masyarakat Journal of Social Responsibility Projects by Higher Education Forum KREATIF: Jurnal Pengabdian Masyarakat Nusantara International Journal of Tourism and Hospitality in Asia Pasific Jurnal Pengabdian Masyarakat Waradin Literacy : International Scientific Journals of Social, Education, Humanities The International Conference on Education, Social Sciences and Technology (ICESST) Indonesian Journal of Community Services Cel Jurnal Manajemen Pariwisata dan Perhotelan Journal of Gastro Tourism (JOGASTO) Journal of Community Service and Society Empowerment International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities Saba : Journal of Tourism Research Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat UTAMA: Jurnal Pariwisata Prima International Journal of Accounting, Management, and Economics Research : Ijamer Brilliant International Journal of Management and Tourism Journal of Tourism Planning and Economic Development KREATIF: Jurnal Pengabdian Masyarakat Nusantara Jurnal Karya untuk Masyarakat (JKuM)
Izza Ulumuddin Ahmad Asshofi
Universitas Dian Nuswantoro
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

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Character-based leadership in improving guest service quality at premiere hotel tegal Putriyanti, Tiara Diva; Rohmah, Nur; Asshofi, Izza Ulumuddin Ahmad
Journal of Gastro Tourism Vol. 2 No. 2 (2024): August 2024
Publisher : Surya Hijau Manfaat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52465/jogasto.v2i2.370

Abstract

A leader has good character, unique qualities, habits and personality that make him the characteristics of a leader. Leadership is the process of directing and influencing the activities of people in a group. Leadership means involving other people, especially subordinates or staff who are led. A leader's problems usually arise from satisfaction with the quality of service provided to hotel guests. A leader must be able to adapt to surrounding circumstances and control them. The aim of this research is that a leader can develop leadership qualities that will help adjust the quality of hotel guest services and make the value of the hotel known to more people. Service quality includes the punctuality provided by the hotel to guests in accordance with expectations to meet needs. The method used in this article is qualitative. The results of this research are that characters-based leadership are able to improve the quality of service to hotel staffs to own the sense of self-confidence needed to provide quality hotel services to guests.
Study of the cooperation relationship between the front office and housekeeping departments through communication at hotel tentrem semarang Azzahra, Mayada Saharani; Asshofi, Izza Ulumuddin Ahmad
Journal of Gastro Tourism Vol. 2 No. 2 (2024): August 2024
Publisher : Surya Hijau Manfaat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52465/jogasto.v2i2.457

Abstract

This research aims to explain the effectiveness of cooperation relationship between the Front Office and the Housekeeping Departments and to improve the communication patterns of cooperative relations between the Front Office and Housekeeping. This study uses a qualitative method with a descriptive type. Data collection techniques use observation and documentation in order to obtain accurate data regarding cooperation and communication. The observations made were conducting on the job training for 6 months in the Front Office Department Hotel Tentrem Semarang. The results obtained from this study is that there are still need improvements in communication between the front office and housekeeping departments at the Tentrem Semarang hotel. To improve cooperative relations between front office and housekeeping departments is carried out through a combination of verbal and non-verbal communication. The communication must also be reinforced with clear instruction from the department heads to ensure that operations run effectively and smoothly.
Efisiensi Penggunaan Chemical dalam Melakukan Pembersihan Kamar di Hatten Hotel Melaka Asshofi, Izza Ulumuddin Ahmad
Jurnal Akademi Pariwisata Medan Vol 12 No 1 (2024): Jurnal Akademi Pariwisata Medan
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/japm.v12i1.609

Abstract

The use of chemicals in room cleaning is an important aspect in the hospitality industry to ensure room cleanliness and the health of guests and room attendants. This final project examines the efficiency of chemical use in room cleaning with a focus on optimizing the quality of chemicals used and their application methods. The purpose of this final project is to explain efficiency and identify the use of chemicals that can reduce the waste of chemical use in room cleaning and describe the standard operating procedures for using chemicals at Hatten Hotel Melaka in cleaning rooms. This research uses a qualitative approach with a descriptive type. Data collection techniques use qualitative research methods obtained through interviews, observation, and documentation, so as to obtain the correct data. The results of the study obtained that with the right strategy and regular training, the efficiency of using chemicals in room cleaning can be significantly improved
PEMBELAJARAN HOSPITALITY MELALUI PROGRAM GAMIFIKASI PADA CALON HOTELIER (MAHASISWA PERHOTELAN UDINUS) Joseph Aldo Irawan; Emik Rahayu; Izza Ulumuddin Ahmad Asshofi; Haryadi Darmawan
Jurnal Pariwisata Prima Vol. 2 No. 1 (2024): MARET
Publisher : P2PKM Politeknik Pariwisata Prima Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Media pembelajaran modern menjadi tuntutan pada era 4.0. Salah satu media pembelajaran kontemporer adalah quizizz web tool. Melalui quizizz, tenaga pengajar dapat melakukan kegiatan belajar yang jauh lebih seru. Istilah penggunaan game dalam pembelajaran disebut gamifikasi. Sebanyak 34 mahasiswa perhotelan UDINUS menggelar uji coba penggunaan media pembelajaran ini. Dengan metode deskriptif kuantitatif dan pendampingan dokumentasi, data terkait tingkat keberhasilan pembelajaran gamifikasi menggunakan quizizz akan dikumpulkan dan diolah. Dalam proses pembelajaran, masalah dapat terjadi dari suatu system error atau human error, dosen dapat mencegah kedua faktor tersebut di masa depan. Namun, hasil hanya 65% dari hasil belajar mendasari perlunya evaluasi berkala untuk penggunaan alat web quizizz di masa mendatang. Selain itu, faktor pendukung lainnya harus disiapkan untuk menerapkan metode pembelajaran melalui quizizz dengan sempurna.
What Makes Tourists Stay in Homestay? The Correlation Between Service and Occupancy at Homestay Around Borobudur Super-Priority Destination Rahayu, Emik; Asshofi, Izza Ulumuddin Ahmad; Pamungkas, Imang Dapit; Widyatmoko, Karis; Hapsari, Dian Indriana; Mulyono, Ibnu Utomo Wahyu; Nurjanah, Nurjanah; Irawan, Joseph Aldo; Pramitasari, Ratih; Ramdhani, Aji Kusumah
International Journal of Tourism and Hospitality in Asia Pasific Vol 6, No 1 (2023): February 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v6i1.2105

Abstract

Homestays are an alternative form of community-based accommodation that allows tourists to experience local wisdom in the community. Homestays in Borobudur Superprioritas-Tourist-Destinations should provide a comfortable accommodation option for tourists. However, they have not been managed optimally yet since limitation resources. This study aims to determine the service factors related to homestay occupancy.This research was part of the need assessment of homestay improvement programs. This study was observational-quantitative with a cross-sectional design. The respondents were twenty-two owners and managers of homestays in Candirejo Borobudur Village. Data were collected by self-administered questionnaire and analyzed by fisher-exact-testThe results showed that the quality of service related to occupancy. The service items associated with occupancy were booking procedures, payment notes, and rate information. Furthermore, factors associated with excellent service were older age and participation in homestay management training. 
SWOT Analysis In Bumi Sawunggaling Hotel Bandung Pranatha, Prima Setia Judha; Asshofi, Izza Ulumuddin Ahmad
Media Wisata Vol. 21 No. 1 (2023): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v21i1.304

Abstract

At this time, Indonesia has entered the New Normal period, or adaptation of new habits is a method carried out by the Indonesian government during the global Covid-19 pandemic. So that people can continue to carry out activities as usual by implementing health protocols during a pandemic. The purpose of this study is to examine the SWOT (Strengths, Weaknesses, Opportunities, and Treats) study at the Bumi Sawunggaling hotel in Bandung, which the researcher will do as a step in exploiting the potential that exists in the Bumi Sawunggaling hotel and as an effort in increasing revenue at Hotel Bumi Sawunggaling. In this study, the method used is qualitative. The qualitative research method, as said by Sugiyono (2009:9), is a research method carried out to examine every condition of an object naturally, and researchers here are the main instrument; data collection techniques are carried out based on the results of observations and interviews.
KAREN’S DINER JAKARTA MARKETING: UNIQUE SERVICE EXPERIENCE BECAME AUTOPILOT MARKETING Joseph Aldo Irawan; Veronica Halim; Emik Rahayu; Izza Ulumuddin Ahmad Asshofi
Jurnal Telekomunikasi dan Informatika Lbh. 1 Àir. 1 (2023): Juni : International Journal Of Accounting, Management, And Economics Research
Publisher : Fakultas Ekonomi dan Bisnis Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56696/ijamer.v1i1.4

Abstract

In Hospitality industry, courtesy became the most important part doing a service to the guest. Karen’s Diner brings a new concept of hospitality which is different than the usual service. Using type unfriendly waiter/waitress when doing a service, became a kind of attraction for the guest that make them want to try the sensation the rough service. From hospitality point of view, this kind of service wasn’t proper for the guest. Especially in Indonesia well known for warm hospitality. But many people upload their experience in social media make them proud have tried Karen’s Diner. This research uses the qualitative descriptive and used data collection techniques such as literature studies, documentation through social media Tik Tok and internet source. Many customer feels proud and happy for trying Karen’s Diner because of Karen’s Diner existences on social media. They makes many posting on social media and goes viral. After many customer curious and try their service, some of the customers feels unpleasant because the service and post their experience in social media. So many pro’s and con’s on social media makes Karen’s Diner more famous. The source of the research object was limited from the papers, only can find on online source. The authors suggests to makes more research about Karen’s Diner to make it more valid. There’s no previous research about Karen’s Diner especially in marketing.
PENGEMBANGAN LAYANAN KEPEMANDUAN BAGI PELAKU PARIWISATA DESA SUKOMULYO DI DESTINASI WISATA NEPAL VAN JAVA Izza Ulumuddin Ahmad Asshofi; Emik Rahayu; Joseph Aldo Irawan; Aji Kusumah Ramdhani
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 4: September 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v2i4.3110

Abstract

Pariwisata yang sempat tertidur akhir-akhir ini mulai bangkit. Para pekerja pariwisata khususnya pemandu wisata mulai merasakan dampak dari kedatangan wisatawan yang berkunjung termasuk di destinasi wisata Nepal Van Java, Magelang. Kesiapan dari pelaku pariwisata menjadi fokus utama dalam menunjang pelaksanaan kegiatan kepariwisataan. Masyarakat desa Sukomulyo yang berlokasi cukup dekat dengan destinasi wisata Nepal Van Java sekaligus di kawasan destinasi pariwisata super prioritas Borobudur diharapkan dapat menjadi pelaku pariwisata yang mendapatkan manfaat. Pelatihan yang di berikan berupa pelatihan komunikasi dengan wisatawan, pelayanan prima, dan kepemanduan baik teori maupun praktek lapangan langsung di destinasi wisata Nepal Van Java. Tujuan dari pelatihan adalah untuk mengembangkan kualitas layanan kepemanduan dari insan pariwisata desa Sukomulyo. Metode pelaksanaan yang di gunakan adalah pelatihan teori dan praktik lapangan. Hasil dari pelatihan ini menunjukkan adanya pengembangan layanan kepemanduan pada wisatawan dengan dibuatnya paket wisata desa wisata dan standar layanan kepemanduan di destinasi wisata.
Perceptions of Udinus Students from Outside the Region Toward Traditional Cuisine of Semarang City Pranatha, Prima Setia Judha; Izza Ulumuddin Ahmad Asshofi; Emik Rahayu; Cindy Citya Dima
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 4 No. 2 (2025): August : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v4i2.2357

Abstract

This research aims to explore the perceptions of students from outside the area at Udinus towards traditional food in the city of Semarang, as well as the factors that influence their perceptions. This research uses mixed methods where the results obtained are based on observations, interviews and questionnaires. This research was conducted on 87 students from outside the region at Dian Nuswantoro University who were selected purposively based on certain criteria. Research data was collected using interview guidelines, questionnaires prepared based on the problem formulation and research instruments. Research data was analyzed using thematic analysis, namely analysis that identifies, codes, and interprets themes that emerge from the data. The results of the research show that the perceptions of students outside the Udinus area towards traditional Semarang city cuisine vary, ranging from strongly agree, agree, disagree and disagree. There are several factors that can influence their perceptions, namely their cultural and culinary background, experience and frequency of consuming traditional Semarang city cuisine, knowledge and information about the cuisine, as well as social factors, such as friends, family and the media. Their perceptions also have an impact on their behavior in choosing and consuming traditional Semarang city cuisine, as well as their social and cultural integration on the Udinus campus. It is hoped that this research can provide additional input for the development of social sciences, especially in the field of culinary anthropology.
Pelatihan Food Hygiene dan Personal Hygiene Bagi Karyawan Hotel di Kota Semarang Prima Setia Judha Pranatha; Izza Ulumuddin Ahmad Asshofi; Emik Rahayu; Dedi Joko Purnomo; Veronica Halim; Indah Indah
Jurnal Pengabdian Masyarakat Waradin Vol. 5 No. 2 (2025): Jurnal Pengabdian Masyarakat Waradin
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/wrd.v5i2.326

Abstract

Tourism is an activity in which a person travels for recreation or vacation. Tourism is also associated with the need for stopovers and overnight accommodations. Not only for overnight needs, meeting rooms, sports halls and restaurants are now mandatory facilities in a hotel and are needed according to the type of hotel. The hotel restaurant provides catering services, in this case it must also meet hygiene requirements. Food hygiene is the prevention of disease by maintaining high standards of hygiene and the quality of the food itself. Personal hygiene is the human way of self-care to maintain good health. Food and personal hygiene of food workers in the food processing process is very important because applying good hygiene can minimize the possibility of food contamination. The application of food health and personal hygiene can be influenced by one's knowledge about it in the workplace. Lack of food health knowledge and personal hygiene can be improved by providing information and education through counseling or training. The training held was a collaboration between IHGM DPD Central Java partners and the team proposing Dian Nuswantoro University through a community service or community partnership program whose implementation was in the form of training on Food Hygiene and Personal Hygiene for hotel employees in the city of Semarang
Co-Authors Aji Kusumah Ramdhani Albertus, Angelina Amanda, Dian Mita Anasthasia Indah Larasati Andi Hallang Lewa Andi Hallang Lewa Andi Hallang Lewa Ani Wijayanti Ar Ruum Maulanasari Ariel Sabella Siva Shan Ariel Sabella Siva Shan Ariestya, Natasya Sekar Artin Bayu Mukti Athariq Ghazilay Aulia, Zahra Khoironi Azzahra, Mayada Saharani Budi Santoso Cindy Citya Dima Citya Dima, Cindy Dedi Joko Purnomo Dian Indriana Hapsari Dian Mita Amanda Dinar Visita Dewi Anggraeni Dwi Prinsa Pratiwi Dwijayanti, Ratih Euodia Charity Didimustanto Fitriatunnisa Shabrina Fresta Indah Lestari Genta Bernard Mahardika Handoyo, Siaw Armando Hapsari, Izzul Atsani Aries Haryadi Darmawan Haura Tabriza Asyan Hergiandari, Ganjar Ibnu Utomo Wahyu Mulyono Ibnu Utomo Wahyu Mulyono Ibrahim, Mohd Hairulnizam Imang Dapit Pamungkas Imang Dapit Pamungkas Indah Indah Joseph Aldo Irawan Karis Widyatmoko Lestari, Fresta Indah Lewa, Andi Hallang Mahardika, Genta Bernard Marisa, Kintan Muhammad Askha Rafliansyach Wijaya Mulyono, Ibnu Utomo Wahyu Mutiara Amelia Putri N. Nurjanah Nabilla Dinda Ramadani Nor Afrida Aulia Noviastuti, Nina Nur Rohmah Nurjanah Nurjanah Nurjanah Oei Tania Sabella Pramitasari, Ratih Pranatha, Prima Setia Judha Purnomo, Dedi Joko Putriyanti, Tiara Diva Rahayu, Emik Rahayuningtyas, Bulan Aulia Rio Dwi Saputra Safitri, Rachma Hani Rahayuning Shan, Ariel Sabella Siva Sudiana Wachyudi Tomi Dapot Tua Simarmata Veronica Halim Widyatmoko Karis Wijaya, Muhammad Askha Rafliansyach Zahra Khoironi Aulia