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All Journal International Journal of Artificial Intelligence Research Journal of Economic, Bussines and Accounting (COSTING) Aptisi Transactions on Management Ultima Management : Jurnal Ilmu Manajemen Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) Jurnal Manajemen Jurnal Ilmiah Manajemen Kesatuan Enrichment : Journal of Management Aksara: Jurnal Ilmu Pendidikan Nonformal BASKARA: Journal of Business and Entrepreneurship MAHESA : Malahayati Health Student Journal Milestone: Journal of Strategic Management Feedforward: Journal of Human Resource Jurnal Ekonomi Prosiding Konferensi Nasional PKM-CSR COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Publikasi Riset Mahasiswa Manajemen Proceeding National Conference Business, Management, and Accounting (NCBMA) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Publikasi Ilmu Manajemen Proceeding of International Conference on Entrepreneurship (IConEnt) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah JER IDEI: JURNAL EKONOMI & BISNIS
Hutabarat, Zoel
Universitas Pelita Harapan
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Nursing Public Health Social Sciences Other

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Pengaruh Pay Satisfaction, Supervisor Support, Career Development, Worklife Balance dan Workload Terhadap Job Satisfaction Pegawai di PT PLN (Persero) UID Suluttenggo Roman Kanta Sting Ruminggo; Zoel Hutabarat
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 8 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i8.7998

Abstract

                    The aim of this research is to determine the influence of Pay Satisfaction, Supervisor Support, Career Development, Worklife Balance and Workload on Job Satisfaction. In this research, the cross-sectional method was used to obtain quantitative data from questionnaires distributed online. The questionnaire was taken and modified based on existing questions from previous literature. Data was obtained from 206 respondents who were members of the population who were organic employees at PT PLN (Persero) UID Suluttenggo using probability sampling techniques. The data was then analyzed using Smart PLS4 software. The research results show that there is a positive relationship between Pay Satisfaction, Supervisor Support, Career Development and Worklife Balance on Job Satisfaction, but Pay Satisfaction does not show a significant relationship. Meanwhile, Workload was found to have a negative effect on Job Satisfaction. The results of this research provide managerial implications that will help companies increase job satisfaction. There are several limitations to this research, so it is followed by recommendations for further research.
ANALISIS PERBANDINGAN KINERJA TEXTBLOB DAN CLIFF NLP PADA KLASIFIKASI SENTIMEN ULASAN PELANGGAN PENGRAJIN JEPARA Hendra Achmadi; Sylvia Samuel; Zoel Hutabarat; Yorkie Radnan Kristiono
Proceeding National Conference Business, Management, and Accounting (NCBMA) 9th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

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Abstract

Analisis sentimen merupakan salah satu teknik dalam pemrosesan bahasa alami (Natural Language Processing/NLP) yang digunakan untuk mengidentifikasi opini dan emosi pengguna terhadap suatu produk atau layanan berdasarkan data teks. Penelitian ini bertujuan untuk melakukan analisis sentimen terhadap ulasan konsumen pengrajin mebel di Jepara yang diperoleh dari Google Maps Review, serta membandingkan kinerja dua pendekatan yang berbeda, yaitu metode berbasis transformer dan metode berbasis leksikon. Metode yang digunakan dalam penelitian ini adalah Text Mining-based Sentiment Analysis Method yang meliputi tahapan pengumpulan data, preprocessing teks, ekstraksi fitur, klasifikasi sentimen, dan evaluasi hasil. Pendekatan transformer diimplementasikan menggunakan model cardiffnlp/twitter-xlm-roberta-base-sentiment yang mampu memahami konteks kalimat melalui representasi embedding dan mekanisme self-attention, sedangkan pendekatan leksikon menggunakan TextBlob yang mengklasifikasikan sentimen berdasarkan kamus polaritas kata. Hasil analisis terhadap data ulasan menunjukkan bahwa distribusi sentimen didominasi oleh sentimen negatif dengan 63 ulasan (54%), diikuti oleh sentimen positif sebanyak 38 ulasan (33%), dan sentimen netral sebanyak 16 ulasan (13%). Temuan ini menunjukkan bahwa sebagian konsumen masih memiliki pengalaman yang kurang memuaskan terhadap layanan atau produk pengrajin Jepara. Secara metodologis, model berbasis transformer menunjukkan kemampuan yang lebih baik dalam memahami konteks bahasa dibandingkan metode leksikon yang cenderung bergantung pada polaritas kata secara individual. Penelitian ini diharapkan dapat memberikan kontribusi dalam memahami persepsi konsumen terhadap industri kerajinan lokal serta memberikan referensi metodologis dalam penerapan analisis sentimen pada data ulasan berbahasa Indonesia.
DARI IDE MENJADI AKSI: MODEL PENGABDIAN KEPADA MASYARAKAT UNTUK PENGUATAN KREATIVITAS, INOVASI, DAN LITERASI AI BERPUSAT PADA MANUSIA DALAM MENUMBUHKAN MINAT KEWIRAUSAHAAN BERKELANJUTAN SISWA SMA Selvi Esther Suwu; Ika Suhartanti Darmo; Yohana F. Cahya Palupi Meilani; Isana Sri Christina Meranga; Zoel Hutabarat
Proceeding National Conference Business, Management, and Accounting (NCBMA) 9th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

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Abstract

This community service (PkM, Pengabdian Kepada Masyarakat) article reports a youth entrepreneurship empowerment intervention for 16–18-year-old students at SMA Citra Kasih Jakarta (n=24). The program responds to two concurrent realities: (1) Indonesia’s creative economy is increasingly important for job creation, and (2) students’ growing reliance on generative AI risks weakening independent thinking and problem sensitivity. Four theoretical pillars guide the intervention: youth empowerment and entrepreneurial mindset; experiential learning and design thinking; (creative) self-efficacy as a driver of action; and UNESCO’s human-centered AI literacy. The intervention combined a 45-minute interactive session, guided discussion, a micro-challenge translating real problems into value propositions, and rapid prototyping using pipe-cleaners to practice iteration and feasibility. Evaluation used a post-activity survey (5-point Likert), facilitator observations, and a structured rubric assessing problem clarity, novelty, usefulness, feasibility, and sustainability sensitivity. Results show strong participant acceptance (means 4.46–4.58; SD 0.51–0.66) and six group prototypes with value statements; indicating early gains in problem-framing and confidence to ideate without letting AI replace human reasoning. The novelty lies in embedding human-centered AI literacy within a compact entrepreneurship learning design and providing a replicable logic model, worksheet template, rubric, and follow-up roadmap aligned with sustainability agendas.
Financial Access and Saving Behavior in Women Entrepreneurship Development Zoel Hutabarat; Noah Rangi
APTISI Transactions on Management (ATM) Vol 10 No 3 (2026): ATM (APTISI Transactions on Management: September)
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/atm.v10i3.2647

Abstract

Women-owned businesses have become an important driver of economic growth, employment generation, and social inclusion, particularly in developing countries. Despite their growing contribution, women entrepreneurs continue to encounter barriers related to financial access, institutional support, and entrepreneurial capabilities. This study investigates how business support, access to finance, skill development, and saving behavior influence women entrepreneurship development among small and medium-sized enterprises in Batam City, Indonesia. Data were obtained from 244 women entrepreneurs and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The empirical results demonstrate that business support, financial access, and skill development positively affect women entrepreneurship development, with skill development emerging as the strongest predictor. In addition, saving behavior significantly moderates the relationship between access to finance and women entrepreneurship development, indicating that financial management practices influence the effectiveness of financial resources in supporting entrepreneurial growth. These findings suggest that sustainable women entrepreneurship depends on the interaction between external support mechanisms and individual entrepreneurial capabilities. The study provides practical implications for policymakers and entrepreneurship support institutions by emphasizing the importance of integrated strategies that strengthen financial inclusion, entrepreneurial competencies, financial literacy, and institutional support to foster the long-term development of women-owned enterprises.
The Influence of Entrepreneurial Intention, Entrepreneurial Commitment, Family Support, on Entrepreneurial Behavior to Students in Bandung Zoel Hutabarat; Evelyn Angelita
Proceedings of the International Conference on Entrepreneurship (IConEnt) Vol. 5 (2025): Proceedings of the 5th International Conference on Entrepreneurship (IConEnt)
Publisher : Universitas Pelita Harapan

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Abstract

Students with high entrepreneurial intention but who have not yet transformed it into entrepreneurial behavior represent a contradictory issue that requires in-depth research. This study explores the influence of entrepreneurial intention, entrepreneurial commitment, and family support on the entrepreneurial behavior of students in Bandung. The study involved 193 students from three universities in Bandung using a non-probability sampling method, specifically judgmental sampling. The results of the study indicate that entrepreneurial intention has a positive influence on entrepreneurial behavior, both directly and indirectly through entrepreneurial commitment. However, entrepreneurial commitment does not have a direct influence on entrepreneurial behavior. Furthermore, family support does not provide a positive moderating effect on the relationship between entrepreneurial intention and entrepreneurial commitment. This study provides insights into the importance of entrepreneurial intention in shaping entrepreneurial behavior, despite the absence of a role for entrepreneurial commitment and family support.
ANALISA PENGARUH SERVICE STAFF PERFORMANCE, PHYSICAL SORROUNDINGS DAN POSITIVE INTERACTIONS TERHADAP AUTHENTICITY PERCEPTION DAN EXPERIENTIAL VALUE SERTA DAMPAKNYA TERHADAP CUSTOMER SATISFACTION NAMAAZ DINING Akhmad Ramadhan; Zoel Hutabarat
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/gqmj9f42

Abstract

Restoran saat ini bukan hanya dijadikan sebagai tempat makan, namun juga dapat menjadi tempat untuk memperoleh pengalaman yang menyenangkan seperti misalnya pada Namaaz Dining, yang menerapkan konsep fine dining dengan gastronomi molekuler untuk memberikan pengalaman lebih kepada para konsumen. Penelitian ini bertujuan untuk menguji pengaruh dari variabel service staff performance, physical sorroundings dan positive interactions terhadap authenticity perception dan experiential value serta dampaknya terhadap customer satisfaction pada konsumen yang pernah melakukan kunjungan pada restoran Namaaz Dining. Penelitian dilakukan secara kuantitatif dengan pendekatan kausal. Data dikumpulkan secara langsung dengan menyebarkan kuesioner pada responden penelitian dan diperoleh 238 responden. Analisa dilakukan dengan menggunakan teknik analisa structural equation modelling (SEM) pada aplikasi SmartPLS. Hasil penelitian menunjukkan bahwa seluruh hipotesis pada penelitian ini diterima, artinya service staff performance, physical sorroundings dan positive interactions berpengaruh signifikan positif terhadap authenticity perception, begitu juga dengan authenticity perception yang berpengaruh signifikan dan positif terhadap experiential value, dan experiential value serta perceived value berpengaruh signifikan dan positif terhadap customer satisfaction.  
Di Balik Secangkir Kopi: Entrepreneurial Stressors, Well-being, dan Entrepreneurial Resilience Pengusaha Indonesia Michella Chelsy; Zoel Hutabarat
Jurnal Publikasi Ilmu Manajemen Vol. 5 No. 3 (2026): September: Jurnal Publikasi Ilmu Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupiman.v5i3.6694

Abstract

This study examines how personal, social, and occupational stressors affect entrepreneurial resilience through hedonic and eudaimonic well-being among owners and managers of coffee shops in Indonesia. A quantitative, cross-sectional survey involved 400 respondents selected purposively from Cilegon, Serang, Tangerang, Jakarta, Depok, Bekasi, Bandung, and Surabaya. Respondents were directly involved in daily operations and managed businesses that had operated for at least three years. The data were analyzed using partial least squares structural equation modeling with SmartPLS 4. Personal stressors negatively affected hedonic well-being (β = -0.357) and eudaimonic well-being (β = -0.319). Social stressors also reduced hedonic well-being (β = -0.206) and eudaimonic well-being (β = -0.187), while occupational stressors negatively affected hedonic well-being (β = -0.168) and eudaimonic well-being (β = -0.191). Hedonic well-being (β = 0.240) and eudaimonic well-being (β = 0.285) positively affected entrepreneurial resilience. All six indirect effects were significant, confirming that both forms of well-being mediate the influence of the three stressor dimensions on resilience. Eudaimonic well-being displayed the strongest positive importance for resilience, whereas personal stressors represented the most substantial negative pressure. The findings extend entrepreneurial well-being research by separating three stressor sources and two well-being mechanisms. Coffee-shop entrepreneurs should strengthen delegation, workload distribution, social support, recovery time, and a meaningful sense of business purpose to sustain adaptive capacity and business continuity.
Co-Authors Adelina, Cynthia Agus Purwanto Akhmad Ramadhan Ari Sulistyowati Berty, Berty Damarresa Adi Bharata Daniel Ong Kim Kui Denny Larson Dini, Shania Jusan Dodi Cristiawana Evelyn Angelita Evelyn Angelita Februarga Padua Akwila Fitrianti, Asih Gianina, Gianina Handayani, Milda Hendra Achmadi Hutagalung, Christian Daniel Halomoan Ian Nurpatria Suryawan Ian Nurpatria Suryawan Ika Suhartanti Darmo Innocentius Bernarto Irdha Helawatunisa Isana Sri Christina Meranga Juanna Judith Huliselan, Juanna Judith Komala Putra, Derryl Kuswanto, Khennedy Laurie, Shania Marchel Denny Irawan Megumi Callista Hensen Michella Chelsy Noah Rangi Noferian, Aldy Paramitha Utami Phiong, Sunny Putidita, Velya Putra, Derryl Komala Richard Andrew Roman Kanta Sting Ruminggo Samuel, Sylvia Selvi Esther Suwu, Selvi Esther Stephanie, Skolastika Stephanie Surya, Laurensius Ramadhan Tan, Pauline H. Pattyranie Vidiansyah, Achmad Wuisan, Dewi Yohana F. Cahya Palupi Meilaini Yohana F. Cahya Palupi Meilani Yorkie Radnan Kristiono