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All Journal Jurnal Bisnis dan Ekonomi Jurnal Manajemen Bisnis Jurnal Manajemen & Keuangan Kinerja: Jurnal Ekonomi dan Manajemen Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen Jurnal Inovasi Bisnis (Inovbiz) ISOQUANT : Jurnal Ekonomi, Manajemen dan Akuntansi Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Jurnal Manajemen Dirgantara Jurnal Kewarganegaraan Jurnal Multidisiplin Madani (MUDIMA) QISTINA: Jurnal Multidisiplin Indonesia Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Journal of Education Technology Information Social Sciences and Health Jurnal Kajian dan Penelitian Umum Journal of Economics and Public Health VISA: Journal of Vision and Ideas Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Humanities Education Management Accounting and Transportation Amwaluna: Jurnal Ekonomi dan Keuangan Syariah Journal of Ekonomics, Finance, and Management Studies INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Jurnal Rekayasa Mesin Warta Penelitian Perhubungan Jurnal Publikasi Ekonomi dan Akuntansi

Fakhrudin, Arif

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Author-ID : 2486461

Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Neuroscience Nursing Physics Public Health Social Sciences Transportation Other

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Pengaruh Pengawasan Controller dan Iklim Organisasi Terhadap Produktivitas Kerja Staf Ground Handling PT Avia Citra Dirgantara Malang Ela Rosada Vebrianti; Arif Fakhrudin
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 4 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i4.2109

The aim of this research is to determine the influence of controller supervision on the work productivity of ground handling staff, to determine the influence of organizational climate on the work productivity of ground handling staff, to find out how much influence controller supervision and organizational climate have on the work productivity of ground handling staff at PT. Avia Citra Dirgantara Malang. The research was conducted on 1 August 2023 – 30 September 2023 at PT. Avia Citra Dirgantara Malang. This research uses quantitative methods by collecting data using questionnaires. The quantitative methods used are validity, reliability, multiple regression, t test, f test, and coefficient of determination tests. The research was conducted at PT. Avia Citra Dirgantara Malang. The results of research based on Tcount results carried out using SPSS software show a Tcount value of 9.635 which is greater than Ttable 1.987 and a significant value of 0.000 which can be interpreted as that controller supervision has a positive effect on the work productivity of PT ground handling staff. Avia Citra Dirgantara Malang. Based on the results, Tcount is -3.582 which is greater than Ttable 1.987 and a significant value of 0.001 which can be interpreted as meaning that the organizational climate has no effect on the work productivity of PT ground handling staff. Avia Citra Dirgantara Malang. Based on the results of the F test, it shows that statistical calculations show a significant P value of 0.000 < 0.05, which means that controller supervision and organizational climate can jointly influence the work productivity of ground handling staff at PT. Avia Citra Dirgantara.

Pengaruh Faktor Safety Culture, Safety Management System dan Pemandu Lalu Lintas Penerbangan Terhadap Keselamatan Penerbangan di Perum LPPNPI Cabang Matsc Ananda Zahra Salsabil; Arif Fakhrudin
VISA: Journal of Vision and Ideas Vol. 4 No. 2 (2024): VISA: Journal of Vision and Ideas (In Press)
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i2.2115

Aviation incidents can be in the form of Break of Separation (BOS) or Break of Coordination (BOC). At the LPPNPI MATSC Branch, there are deficiencies or obstacles in fulfilling flight safety levels. It can be seen from the number of BOS and BOC. It is known that the number of BOS and BOC occurring at Perum LPPNPI MATSC Branch has increased. The incident that occurred was one of the lack of implementation of Safety Culture towards the optimal implementation of Air Traffic Services, identifying symptoms of accidents that could occur due to human error. This research is included in quantitative research, with a sample size of 40 respondents using probability sampling techniques. Then the data was analyzed using validity tests, reliability tests, t tests, F tests and coefficient of determination tests. The results of this research include: 1) H1 is accepted, meaning there is an influence of safety culture factors on aviation safety at PerumLPPNPI Matsc Branch, 2) H2 is declared accepted, which means there is an influence of the Safety Management System on aviation safety at PerumLPPNPI Mats Branch, 3) H3 is declared rejected, which means There is no influence of aviation traffic guides on aviation safety at PerumLPPNPI Matsc Branch, 4) there is an influence of safety culture factors, safety management systems and aviation traffic guides on aviation safety at PerumLPPNPI Matsc branch 5) The R square value is 0.572 which can be interpreted as meaning that The influence of safety culture factors, safety management systems and aviation traffic guidance is very strong on aviation safety.

Pengaruh Kompensasi dan Motivasi Terhadap Kinerja Karyawan Terminal Kargo Bandar Udara Internasional Jenderal Ahmad Yani Semarang Erlyn Herliana; Arif Fakhrudin
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 6 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah (in Press)
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i6.2181

Compensation is the imbalance received by employees regarding the work output of employees in the company, both physical and non-physical compensation given to employees in accordance with their sacrifices for the company. Motivation is one of the factors that encourages a person to carry out a certain activity, therefore motivation is often interpreted as a factor that drives a person's behavior. The purpose of this research is to determine the effect of compensation on the performance of cargo terminal employees at General Ahmad Yani Semarang International Airport, to determine the effect of motivation on the performance of cargo terminal employees at General Ahmad Yani Semarang International Airport, to determine the simultaneous influence of compensation and motivation on the performance of terminal employees General Ahmad Yani Semarang International Airport cargo, to find out how much influence compensation and motivation have on the performance of General Ahmad Yani Semarang International Airport cargo terminal employees. This type of research uses quantitative methods, the population used is employees of the cargo terminal at Ahmad Yani Airport, Semarang. The sample used a probability sampling technique in the form of random sampling with 50 samples. The conclusion obtained by the research is that the compensation variable does not have a major influence on the performance of cargo terminal employees, while motivation has an influence on the performance of cargo terminal employees, as evidenced by the results of the calculated T compensation test of -2,300 and the calculated T motivation of 5,954.

Tinjauan Metodologi: Kajian Keadilan melalui Modal Sosial terhadap Kepuasan dan Komitmen Fakhrudin, Arif
INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Vol. 20 No. 2 (2024): Mei
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jinv.v20i2.1780

Penelitian ini merupakan penelitian yang mengkategorikan subjek penelitian menjadi dua kelompok, yaitu: modal sosial dan modal sosial tinggi. Bahkan penelitian Tjahjono dkk (2019) menguji empat hipotesis, yaitu: modal sosial memoderasi hubungan antara keadilan distributif dan kepuasan, modal sosial memoderasi hubungan antara prosedur keadilan dan komitmen organisasi, modal sosial memoderasi hubungan antara keadilan distributif dan kepuasan dan modal sosial memoderasi hubungan antara prosedur keadilan dan komitmen organisasi. Hipotesis dalam penelitian Tjahjono dkk (2019) dianalisis menggunakan uji ANOVA seperti yang dikemukakan oleh Kuehl (2000). Modal sosial memoderasi hubungan antara keadilan distributif dan kepuasan dan modal sosial memoderasi hubungan antara keadilan prosedur dan komitmen organisasi. Penelitian ini merupakan review dari artikel Heru Kurnianto Tjahjono, Olivia Fachrunnisa, Majang Palupi, dalam jurnal International Journal of Business Excellence, Vol.17, No.3, 2019 dengan judul Mengkonfigurasi keadilan organisasi dan modal sosial: dampaknya kepuasan terhadap dan komitmen.

Meningkatkan keputusan pembelian tiket pesawat melalui kualitas produk, citra merek dan harga Fakhrudin, Arif; Fatmawati, Indah; Qomari, Ika Nurul
INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Vol. 19 No. 4 (2023): November
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jinv.v19i4.2495

Penelitian ini dilatarbelakangi oleh perkembangan industri transportasi udara yang semakin berkembang, hal ini disebabkan oleh meningkatnya kebutuhan masyarakat untuk melakukan berbagai aktivitasnya seperti keperluan bisnis dan pariwisata. Berdasarkan hal tersebut, peneliti tertarik untuk menguji pengaruh kualitas produk, citra merek dan harga terhadap keputusan pembelian tiket pada maskapai Lion Air di Bandara Internasional Soekarno Hatta secara parsial dan simultan. Teknik pengambilan sampel yang digunakan adalah purposive sampling. Teknik analisis data dalam pengujian hipotesis penelitian ini menggunakan teknik analisis regresi linier berganda. Hasil penelitian ini menunjukkan bahwa pada uji validitas dan reliabilitas semua variable terdiri dari kualitas produk, citra merek, harga, keputusan pembelian adalah valid dan reliabel. Pada uji t didapatkan hasil variabel kualitas produk, citra merek dan harga terdapat pengaruh terhadap keputusan pembelian secara parsial. Lalu pada uji f untuk menguji variabel secara keseluruhan dimana variabel kualitas produk, citra merek, harga memberikan pengaruh terhadap variabel keputusan pembelian secara simultan. Hasil uji koefisien determinasi menunjukkan bahwa kualitas produk, citra merek dan harga mampu menjelaskan variasi yang terjadi pada keputusan pembelian tiket pada maskapai Lion Air sebesar 60,3%

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i4.2109

Consumer Satisfaction Using Airlines in Indonesia is Influenced by Several Factors Fakhrudin, Arif; Kifni Yudianto; Djaelani Susanto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 5 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i5.7424

This study aims to analyze the effect of service quality through (tangible, reliability, responsiveness, assurance, and empathy) to customer satisfaction. This study uses independent variables, namely tangible, reliability, responsiveness, assurance, and empathy with dependent variable, customer satisfaction. After literature and field reviews and hypothesis formulation, the data in this study were collected through distributing questionnaires to 100 people using the Lion Air airline as a research sample. The sampling technique used was purposive sampling. The data analysis method used is a quantitative analysis of the validity and reliability test, multiple regression analysis, t test and f test and the determinant coefficient. The results of this study indicate that the indicators in this study are valid and reliable. In the tangible hypothesis test, reliability, responsiveness, assurance and empathy have a significant effect on consumer satisfaction partially and simultaneously. The determinant coefficient test results in this study obtained a determinant value of 0.326 which means that the magnitude of the influence of tangible variables (X1), reliability (X2), responsiveness (X3), assurance (X4) and empathy (X5) on customer satisfaction variables (Y) are by 32,6%.

Pengaruh Pelayanan Unit Costumer Service dan Informasi terhadap Kepuasan Pelanggan PT Angkasa Pura Indonesia di Bandar Udara Adi Soemarmo Boyolali Rohmadhani, Affit Aulia; Fakhrudin, Arif
Jurnal Manajemen Dirgantara Vol 18 No 2 (2025): Jurnal Manajemen Dirgantara, Desember 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i2.1418

This study aims to analyze the influence of Customer Service and Information unit services on customer satisfaction at PT Angkasa Pura Indonesia at Adi Soemarmo Airport, Boyolali. The method used is quantitative through a survey of 100 respondents who have used the service. Data analysis was carried out by testing validity, reliability, normality, linearity, simple linear regression, t-test, and coefficient of determination (R²) using SPSS. The results of the validity test indicate that all questionnaire items are valid, and the reliability test shows reliability. The data is stated to be normally distributed. The results of the regression test indicate that Customer Service and Information unit services have a significant effect on customer satisfaction, with a significance value of <0.05 and a coefficient of determination of 0.455. This means that 45.5% of customer satisfaction is explained by service variables, while the rest is influenced by other factors. The conclusion of this study is that improving the quality of Customer Service and Information services has an important role in increasing customer satisfaction in the airport environment.

Pengaruh K3 dan Kompensasi terhadap Kinerja Karyawan Bandara SAMS Balikpapan Rukwan, Sridayanti; Fakhrudin, Arif
QISTINA: Jurnal Multidisiplin Indonesia Vol 4, No 2 (2025): December 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/qistina.v4i2.6836

Penelitian ini bertujuan untuk menganalisis pengaruh Keselamatan dan Kesehatan Kerja (K3) serta Kompensasi terhadap Kinerja Karyawan di PT. Angkasa Pura I Bandara Internasional Sultan Aji Muhammad Sulaiman Sepinggan Balikpapan. Metode yang digunakan adalah pendekatan kuantitatif dengan teknik survei. Responden berjumlah 98 orang yang dipilih melalui purposive sampling. Pengumpulan data dilakukan dengan kuesioner berskala Likert, dan data dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa K3 dan Kompensasi secara parsial maupun simultan berpengaruh positif dan signifikan terhadap kinerja karyawan. Nilai koefisien determinasi (R²) sebesar 0,870 mengindikasikan bahwa 87% variasi kinerja karyawan dapat dijelaskan oleh kedua variabel bebas tersebut. Temuan ini menunjukkan bahwa penerapan K3 yang optimal dan kompensasi yang adil merupakan faktor penting dalam meningkatkan produktivitas dan kualitas kerja di sektor transportasi udara.

The Influence of Reward and Punishment on Employee Performance at Komodo Labuan Bajo Airport. Maria Komang Devi Bengan Demon; Arif Fakhrudin
Jurnal Publikasi Ekonomi dan Akuntansi Vol. 3 No. 3 (2023): September : Jurnal Publikasi Ekonomi dan Akuntansi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jupea.v3i3.1175

Komodo Labuan Bajo Airport is one of the airports located in East Nusa Tenggara. In addition to the importance of airport development, human resources are also one of the assets that the company pays close attention to. Human resources are a supporting factor for the success of a business sector. Because employees are a very important asset for airport provider companies, companies must pay attention to the obligations that employees deserve, namely rewards and punishments as an effort to be able to create optimal and satisfying employee performance. This research was conducted to find out whether there is an effect of reward and punishment on the performance of Komodo Labuan Bajo airport employees. This research was processed using quantitative research methods, with a research instrument, namely a questionnaire. The results of the study show that: 1) Reward has a partial effect on the performance of Komodo Labuan Bajo airport employees. 2) Punishment has a partial effect on the performance of Komodo Labuan Bajo airport employees. 3) Reward and punishment have a simultaneous effect on the performance of Komodo Labuan Bajo airport employees. 4) Rewards have a more dominant effect on the performance of Komodo Labuan Bajo airport employees.

Co-Authors Aditya Dewantari Affifah Dhiyaa Mahdianah Ananda Zahra Salsabil Awan Awan, Awan Ayu Indriyani Cahayani Asira Putri Cindy Chrestina Apriana Tinggam Dafa, Haidar Defi Agustina Indraswari Dewantari, Aditya Dhiani Dyahjatmayanti Dhiani Dyahjatmayanti Dian Rahmiyati Andayani Djaelani Susanto Ela Rosada Vebrianti Erlyn Herliana Farah Putri Wenang Lusianingrum Fatmawati , Indah Fatmawati, Indah Habib Darul Aminuddin Hodi Husnul Khotimah Ika Nurul Qomari imamudin yuliadi Inayah Inayah Julia, Fitri Kifni Yudianto Kifni Yudianto Kifni Yudianto Kifni Yudianto Kifni Yudianto Liyya Apriliyeendy Lu`luatul Fuadah Manasikana, Arina MARIA BINTANG Maria Komang Devi Bengan Demon Maria Komang Devi Bengan Demon Maria Valeria Roellyanti Maria Valeria Roellyanti Maria Valeria Roellyanti Maria Valeria Roellyanti Meliyani Isnaya Melly A D, You She Nurul Rahman Nuryakin, Nuryakin Pabundu, Chintya Angel Putri, Dwi Febriyanti Rohmadhani, Affit Aulia Rompas, Jennyfer Sweetania Rukwan, Sridayanti Safira Fitri Sari, Cyntia Permata Subagiya, Didik Sudirman Hi Umar Sutarwati, Sri Suyanto , M. Talbia Elewarin Tridaya, Tiara Utami C S, Noviana Wahyu Fajar Suci Widagdo, Djoko You She Melly A.D You She Melly A.D You She Melly Anne Dharasta Yudianto, Kifni Yulia Aji Puspitasari Yuliani Yuliani

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