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All Journal Indonesian Journal of Forestry Research Jurnal Master Pariwisata (JUMPA) ANDHARUPA JURNAL PENGABDIAN KEPADA MASYARAKAT Jurnal Ilmiah Universitas Batanghari Jambi Journal of Economic, Bussines and Accounting (COSTING) J-MAS (Jurnal Manajemen dan Sains) Hearty : Jurnal Kesehatan Masyarakat Jambura Journal of Health Sciences and Research Journal of Humanities and Social Studies Jurnal Mantik Dinasti International Journal of Education Management and Social Science Community Engagement and Emergence Journal (CEEJ) Jurnal Ilmiah Manajemen Kesatuan Bubungan Tinggi: Jurnal Pengabdian Masyarakat Reswara: Jurnal Pengabdian Kepada Masyarakat Cendekia Niaga Ilomata International Journal of Management Quantitative Economics and Management Studies Ilomata International Journal of Social Science International Journal of Social Service and Research Jurnal Ekonomi Journal of Applied Management Research Jurnal Ilmu Multidisplin Journal of Management and Administration Provision Jurnal Indonesia Sosial Teknologi Jurnal Penelitian Kehutanan Wallacea Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Indonesian Journal of Forestry Research Advances in Tourism Studies
Eddyono, Fauziah
Magister Manajemen Universitas Sahid, Jakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Analysis of the Effect of Workload and Job Rotation on Employee Motivation and Its Impact on Employee Performance at the Tax Office Maulana, Irvan; Eddyono, Fauziah
Journal of Applied Management Research Vol. 5 No. 1 (2025)
Publisher : The Graduate School of Sahid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36441/jamr.v5i1.2965

Abstract

In an effort to achieve tax revenue targets, the Ministry of Finance of the Republic of Indonesia has implemented an employee rotation policy to meet the human resource needs required to operate systems in modernized offices. A direct consequence of this effort to increase tax revenue is the anticipated rise in task volume and job complexity that employees must handle. This study aims to analyze the impact of workload and job rotation on employee motivation and its effect on employee performance. The subjects of this study are employees at the XYZ Primary Tax Office. The sampling technique used is a saturated sample. Data were analyzed using the Structural Equation Modeling (SEM) method, processed through the Smart PLS application. The research findings indicate that a high workload and excessively frequent job rotations can reduce employee motivation and negatively impact employee performance.
Resiliensi dan Kerbelanjutan dalam Krisis: Praktik-praktik Ketahanan Desa Wisata Tinalah Pasca-Pandemi: Resilience Practices of Tinalah Tourism Village Post-Pandemic Saadah, Nailis Manan; Eddyono, Fauziah
Journal of Applied Management Research Vol. 5 No. 1 (2025)
Publisher : The Graduate School of Sahid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36441/jamr.v5i1.2987

Abstract

This study analyzes resilience strategies and multi-stakeholder collaboration in the post-pandemic recovery of Tinalah Tourism Village. Employing a descriptive qualitative approach and an intrinsic case study design, data were collected through in-depth interviews and thematically analyzed using NVivo 12 Plus. The findings reveal that the local community demonstrated adaptability through human resource capacity building, digitalization of tourism promotion and services, and diversification of culture- and environment-based tourism products. Strategic collaboration with government bodies, academic institutions, and digital platforms supported recovery efforts without compromising community autonomy. The application of sustainable tourism principles and data-driven governance enhanced the destination’s resilience. Tinalah Tourism Village exemplifies how a community-based tourism village can recover independently and sustainably from a crisis, offering a replicable model for other regions facing similar challenges.
Customer Behavior in the Processed Wood Industry during Post Covid-19 Pandemic Afifatus Solehah, Artika; Eddyono, Fauziah
Quantitative Economics and Management Studies Vol. 6 No. 4 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems3753

Abstract

As the trend of home renovations increases during the Covid-19 pandemic, a global demand for wood products has declined significantly, mainly due to rising prices. This situation poses a major challenge for wood processing companies, such as PT. Tanahmas Kencana Abadi, which are maintaining its competitive advantage in the middle of increasingly fierce competition and declining consumer purchasing power. Therefore, evaluating customer satisfaction and loyalty is crucial. This study analyzes the factors that influence customer satisfaction and loyalty, focusing on product quality and price. The study population consisted of 50 B2B plywood companies, both domestic and international, selected using a saturated sampling technique. The data collected were analyzed through Smart-PLS, using a Structural Equation Modeling approach focusing on path coefficients and t-tests. The study findings reveal that the environmentally friendly aspect is the most influential factor in the correlation between product quality and customer satisfaction. In addition, customer satisfaction affects customer loyalty and moderates the correlation between product quality and loyalty. In contrast, price does not significantly affect customer satisfaction or loyalty. Based on these findings, companies are advised to improve the certification and marketing communications related to environmentally friendly products to strengthen and enhance their competitive advantage.
Analysis of Consumer Preferences in Assessing the Attributes of the Marketing Mix of RCTI's Live Streaming Christanti, Dyah; Eddyono, Fauziah
Quantitative Economics and Management Studies Vol. 6 No. 4 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems3754

Abstract

Over the past decade, RCTI's live television viewership has tended to decline although it experienced an increase, particularly during the Covid-19 pandemic. This decline in traditional media viewership is particularly pronounced in entertainment programs and news broadcasting. Programs that were once exclusively accessible through traditional media can now be accessed on various digital platforms. This study aims to analyze whether consumer preferences, especially those of Generation Z, who are highly connected to technology, have shifted from watching RCTI television to using digital platforms. Based on conjoint analysis, the results show that 96 respondents from Generation Z in Jabodetabek still prefer to watch entertainment, sports, and news programs broadcast during fixed hours. This finding suggests that RCTI should focus on maintaining consistent broadcast schedules and continue innovating in content production to remain competitive in the increasingly crowded broadcasting industry.
Determinants of Visit Decisions in Cultural Tourism: A Quantitative Approach Islamey, Disa; Eddyono, Fauziah
Advances in Tourism Studies Vol. 2 No. 1 (2024): Advances in Tourism Studies
Publisher : Centre for Tourism Studies and Journal Publication of Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/ats.v2i1.35

Abstract

Understanding the factors that influence visitor decisions is crucial for enhancing the competitiveness of cultural heritage tourism. This study examines the effects of attraction attributes, amenities, accessibility, and motivation on visitors’ decisions to visit heritage destinations. Employing a quantitative approach, data were collected through a structured questionnaire from 163 respondents using simple random sampling. Multiple linear regression analysis was conducted using SPSS to test the relationships among the variables, complemented by perception mapping to identify priority areas for improvement. The results reveal that attraction attributes, amenities, and accessibility have significant positive effects on visit decisions, while motivation does not show a statistically significant impact. Additionally, the perception map indicates that several key indicators require management attention, particularly in enhancing accessibility and certain service facilities. The findings suggest that destination managers should focus on improving infrastructure and maintaining core attractions to sustain visitor interest. This study contributes to the understanding of visitor behavior in heritage tourism and offers practical implications for destination development and strategic planning.
ANALISIS RISIKO KESELAMATAN DAN KESEHATAN KERJA PADA PENGELOLAAN FASILITAS LIFT DI GEDUNG SUJUDI KEMENTERIAN KESEHATAN Avero, Marten; Eddyono, Fauziah; Setyawati, Ekaterina; Sukwika, Tatan
Jambura Journal of Health Sciences and Research Vol 7, No 4 (2025): OKTOBER: JAMBURA JOURNAL OF HEALTH SCIENCES AND RESEARCH
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35971/jjhsr.v7i4.34581

Abstract

Keselamatan dan Kesehatan Kerja (K3) pada fasilitas transportasi vertikal, khususnya lift di gedung pemerintahan, masih sering terabaikan meskipun memiliki risiko tinggi bagi pengguna. Penelitian ini memiliki kebaruan dengan mengintegrasikan faktor teknis, perilaku operator, prosedur kerja, frekuensi perawatan, lingkungan kerja, dan manajerial dalam menganalisis risiko K3 pada lift di Gedung Sujudi Kementerian Kesehatan RI. Tujuannya adalah mengidentifikasi sumber bahaya, menilai tingkat risiko, serta menguji pengaruh faktor-faktor tersebut terhadap tingkat risiko K3. Metode yang digunakan adalah analisis Partial Least Squares Structural Equation Modeling (PLS-SEM) terhadap 100 responden. Hasil penelitian menunjukkan bahwa semua variabel independen berpengaruh signifikan terhadap risiko K3, dengan faktor manajerial sebagai determinan dominan. Simpulan penelitian menegaskan bahwa pengelolaan risiko K3 pada fasilitas publik membutuhkan pendekatan integratif yang menekankan komitmen manajemen, pemeliharaan terjadwal, dan penguatan budaya keselamatan.
Exploring the Tourism Potential and Challengeso Integrating Local Wisdom in Sabang, Indonesia Tumangger, Hasrioni Dosma Arih; Eddyono, Fauziah
Ilomata International Journal of Social Science Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v6i4.1985

Abstract

Sabang, located at the westernmost tip of Indonesia, is a tourism destination that illustrates the complex interaction between local Islamic governance and global travel behavior. The implementation of Qanun, or regional Islamic bylaws, poses distinct challenges for tourism development, particularly in accommodating visitors unfamiliar with these regulations. This study analyzes how Qanun, destination branding, and tourist attitudes influence travel decisions related to Sabang. Using a quantitative descriptive design, data were collected from 100 potential travelers in Jakarta. The results show that tourist attitudes significantly affect travel decisions, whereas Qanun and destination branding do not have direct effects. The findings underscore the importance of adaptive governance and culturally responsive communication in promoting inclusive tourism. By aligning religious regulations with global market expectations, this study contributes to the development of sustainable and culturally sensitive tourism policies that harmonize local wisdom, visitor experience, and destination competitiveness.
Determinants of Hotel Operators’ Decisions to Adopt SNI CHSE Certification in Post-Pandemic Indonesia Oktapianty, Oky Dwi; Eddyono, Fauziah; Sulistyadi, Yohanes
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1859

Abstract

The COVID-19 pandemic has had a significant impact on the tourism and hospitality sectors, prompting the need for standardized health and safety protocols to restore public trust. In response, the Indonesian government introduced the SNI CHSE (Cleanliness, Health, Safety, and Environment) certification, which was initially provided free of charge during the pandemic. However, in the post-pandemic period, the certification transitioned into a paid program, creating new challenges for adoption among hotel business operators. This study aims to analyze the influence of certification product, certification cost, and promotion on hotel operators’ decisions to pursue SNI CHSE certification. Employing a quantitative approach through a survey method, data were collected from 100 hotel business actors affiliated with the Indonesian Hotel and Restaurant Association and analyzed using SEM-PLS. The findings reveal that all three factors product, cost, and promotion significantly influence the decision to undertake certification. These results provide strategic implications for policymakers and tourism industry stakeholders in strengthening sustainable tourism recovery through broader CHSE certification implementation, as well as practical implications for designing more effective certification schemes, pricing strategies, and targeted promotional efforts.
Examining the Impact of Product, Price, and Service Priorities on Customer Satisfaction in Digital Journal Publishing: An AHP and Pearson Correlation Approach Lestari, Putri Ayu; Eddyono, Fauziah
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1891

Abstract

The digital transformation of the scientific publishing industry has reshaped customer expectations regarding service quality, pricing, and product innovation. Yet, limited empirical insights exist into how these dimensions collectively shape customer satisfaction within digital publishing environments. This study identifies and prioritizes the key factors driving customer satisfaction in digital scientific journal publishing at PT Penerbit Ilmiah Indonesia. A quantitative design integrating the Analytical Hierarchy Process (AHP) and Pearson correlation analysis was employed to evaluate the priorities and interrelationships among product, price, and service quality dimensions. Data were obtained from 106 Open Journal Systems (OJS) users through an online survey encompassing 12 evaluation sub-criteria. The AHP results revealed interface design (0.1986), system reliability (0.1544), and review process speed (0.1201) as top priorities. Pearson correlation results demonstrated that price showed the strongest association with satisfaction (r = 0.846, p < 0.001), followed by service quality (r = 0.814) and product quality (r = 0.715). These findings underscore the strategic need to enhance platform usability and ensure pricing transparency to foster user satisfaction and loyalty. The study contributes to advancing data-driven service optimization frameworks and provides actionable insights for publishers to refine customer-centric digital marketing strategies.
EDUKASI MANAJEMEN SAMPAH UNTUK PENINGKATAN KAPASITAS SDM PADA PENGURUS KELOMPOK DISABILITAS KOTA BOGOR Sukamdani, Nugroho B; Sukwika, Tatan; Eddyono, Fauziah
Reswara: Jurnal Pengabdian Kepada Masyarakat Vol 3, No 2 (2022)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/rjpkm.v3i2.2069

Abstract

Edukasi manajemen sampah pada pengurus kelompok disabilitas atau difabilitas (different-ability) bertujuan untuk memberikan penyegaran pengetahuan pada pengurus dan para penyandang difabel. para penyandang disabilitas atas akses jasa keuangan. Tahapan metode pelaksanaan dimulai dengan pertemuan dengan pengurus disabilitas untuk melakukan identifikasi masalah melalui, selanjutnya edukasi dengan pemutaran video, pemasangan poster terkait manajemen sampah, serta pemaparan literasi pengelolaan sampah. Respons mitra pada kegiatan ini sangat antusias dari pengurus dan para penyandang disabilitas. Hasil terdapat perubahan pengetahuan pengurus setelah dilaksanakannya kegiatan seperti perbedaan fungsi tempat sampah menurut gambar dan warna, mengetahui jenis sampah bernilai ekonomi dan bermanfaat untuk lingkungan, mengetahui maksud fungsi pemilahan sampah, sadar pentingnya tidak membuang sampah sembarangan di lingkungan, dan menghindari timbulan sampah. Kesimpulannya terjadi perubahan pengetahuan SDM bagi pengurus YPD setelah dilaksanakannya kegiatan PkM. Metode penyampaian edukatif dengan literasi manajemen sampah lingkungan berhasil mengubah mindset pengurus dan para penyandang disabilitas
Co-Authors Afifatus Solehah, Artika Ali Selamat, Melani Andiwinata, Fauzi Aritonang, Reikman Avero, Marten B. Sukamdani, Hariyadi Bela Zaghu, Monika Christanti, Dyah Constancya Talitha Meyrza Dewi A Kusumaningrum Dewi Dyah Maharani, Maya Dudung Darusman Dudung Darusman Dudung Darusman Dudung Darusman Edison C. Sembiring Ekaterina Setyawati, Ekaterina Emir Ferdian, Mohamat Erislan, Erislan Favorita, Danti Harimurti, Itok Hariyadi B. Sukamdani Haurani Ulfa Hidajati, Nurrul Imam Nur Hakim Islamey, Disa Isti Andira Rachmadiyah Latief Jamal Jamal Jamalullail Kusumahdinata, Andrie Alexcandra Lulus Sugiharto Malini, Lamtiar Hema Marsa Iman Adlina Maulana, Irvan Melani Ali Selamat Nugroho B Nugroho B Sukamdani Nurdiansyah Nurdiansyah Nurlaeli Faizah Oktapianty, Oky Dwi Prihartadi , Bambang Prihatini, Rahma Putra, Mario Pradana Putri Ayu Lestari Rachman, Muhammad Arief Rifa Agustina Salsabila rusata, tatang Rusman, Ulung Saadah, Nailis Manan Sarah Soraya Satrio, Nugroho Budi Sri Mulyani Sukamdani, Hariyadi B Sukamdani, Hariyadi B. Suputra, I Dewa Ayu Mytha Logenta Yanti Syahfirin Abdullah TATAN SUKWIKA Tumangger, Hasrioni Dosma Arih Tutut Sunarminto Ujang Sumarwan Ujang Sumarwan Ulung Rusman Widhi, Frianty Kartika Yohanes Sulistyadi