Article Per Year (5 Year)
p-Index From 2020 - 2025
7.572
P-Index
This Author published in this journals
All Journal COPING (Community of Publishing in Nursing) Media Kesehatan Masyarakat Indonesia Jurnal Kebijakan Kesehatan Indonesia Jurnal NERS Jurnal Promkes: The Indonesian Journal of Health Promotion and Health Education JIMKesmas (Jurnal Ilmiah Mahasiswa Kesehatan Masyarakat) Biomedical Journal of Indonesia Promotif: Jurnal Kesehatan Masyarakat Jukema (Jurnal Kesehatan Masyarakat Aceh) Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Belitung Nursing Journal Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo JURNAL PENDIDIKAN TAMBUSAI Proceedings of the International Conference on Applied Science and Health Journals of Ners Community Jambura Journal of Health Sciences and Research Faletehan Health Journal Jurnal Pendidikan dan Konseling Syntax Idea PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Medika Hutama InPrime: Indonesian Journal Of Pure And Applied Mathematics Jurnal Ilmiah Kesehatan Masyarakat : Media Komunikasi Komunitas Kesehatan Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Cahaya Mandalika Caring : Indonesian Journal of Nursing Science Jurnal Kesehatan Tambusai International Journal of Social Service and Research Jurnal Bisnis Mahasiswa Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Berita Kedokteran Masyarakat Jurnal Ilmu Kesehatan Masyarakat Jurnal Indonesia Sosial Teknologi Innovative: Journal Of Social Science Research Prosiding Seminar Nasional Unimus Jurnal ARSI : Administrasi Rumah Sakit Indonesia Journal of Indonesian Health Policy and Administration Jurnal Ekonomi Kesehatan Indonesia JHE (Journal of Health Education) Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Ede Surya Darmawan
Departemen Administrasi Dan Kebijakan Kesehatan Fakultas Kesehatan Masyarakat Universitas Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

Published : 73 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Medika Hutama

 1 
ANALISIS KEPUASAN MASYARARAKAT TERHADAP PELAYANAN KESEHATAN RUMAH SAKIT HARAPAN INSANI Ulianto Ulianto; Ede Surya Darmawan
Jurnal Medika Hutama Vol. 3 No. 02 Januari (2022): Jurnal Medika Hutama
Publisher : Yayasan Pendidikan Medika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: The qualified health services are based on satisfaction level on common population and excellent service based on standards ethics professional codes, fulfilled exceed the patient's expectations and satisfaction. Hospitals must be working effective and efficient.. The center view of health care provider is no longer the caregiver, but the corner of services has been patient-oriented. In order to reach patient satisfaction, it is necessary to pay attention to things that play an important role in determining the perception of patient quality, including facilities, the role of physicians and nurses. Subjects and methods: The respondents was randomly selected by the Non Probability Sampling method. This study using a questionnaire containing the community satisfaction index on 14 measuring values ​​of hospital performance, the descriptive statistics used to quantitative analysing. Results: From 150 questionnaires, the average value of patient satisfaction with outpatient services at Harapan Insani Hospital was 87,614. and for admitted patients was 85,208, and for the price get an average value of 52,25. Conclusion: The respondents expressed their satisfaction at Harapan Insani Hospital, Pangkalan Bun. From the respondents, there is feedback for the problem of the rate of admitted patients due to the using of branded drugs, it makes problem for unit cost calculation. This analysis met solution to improve the performance of Harapan Insani Hospital, to fulfilled expectation of health care user in the Kotawaringin Barat region.
Co-Authors Achir Yani S. Hamid Adang Bachtiar Agung Waluyo Amelia Kusumawardhani Amelia Kusumawardhani Setiawan Amelia Rahayu Amelia Rizki Alfriantin Anhari Achadi Arani Nadhira Arif, Umi Fikria Ariyanti , Fajar Asnawi Abdullah Azni, Nurkarti B, Ilmah Yanuarti Baequni, Baequni Bashabih, Masyitoh Bernadeth Novita Budisusilowati Bunga Listia Paramita Chintia, Amelia Cicilya Candi David R. I. Hutajulu DEWI IRAWATI Dhynianti, Levi Diah Ekawati Diah Ekawati Diah Ekawati Elvira Elvira Eska Perdini Suhendi Etty Rekawati Fahnida Zeydra Thohari Farid Fauzan Mahubessy Feni Dwi Lestari Fika Maulani Fadrianti Fitriana, Mila Fransisca, Martha Hafnidar A. Rani Hartono, Widy Hendra Ayusra Hermansyah Hermansyah Ilyas, Jaslis Immanuel Natanael Tarigan Indriana, Yuki Melati Irene Jesihka Pandiangan Irmayanto, Randi Isroil Samihardjo Ita Wulandari Jaya, Danil Anugrah Julian Simanjuntak Kusumawardhani Setiawan , Amelia Mardiati Najib Mardiati Najib Marianus Ruba Marianus Ruba Martha Fransisca Martini Heniastaty Patuwondatu Mulyadi, Budhi Mumpuni, Dian Pitaloka Sri Mustafa, Ghulam Mutia Nasir , Narila Nadia Irina Darmawan Nadia Irina Darmawan Ngabila Salama Nidya Eka Putri Nova Perdana Novie Irawaty L. Manurung Nurkarti Azni Nyoman Dwi Maha Udiyana Ovi Norfiana Paramita, Stephanie Permanasari, Vetty Yulianty Prasetyo, Chandra Istanti Pratama, Muhammad Fachmi Adi Pratiwi Pujiyanto Pujiyanto Puput Oktamianti Purbosari Purbosari Purnawan Junadi Purnawan Junadi Putri Ardhani Putu Darmika Randi Irmayanto Ratna Sitorus Rendy Setya Wardana Rheine Indira Putrie Sesunan Rifda Amalia Choirunnisa Rinie Indah Chandra Wirasati Rita Mutia Royani Royani Sabarinah Prasetyo Sabarinah Sabarinah Saza Fitria Septama, Andis Sidhi Laksono Sila Wiweka, Ida Bagus Sjaaf, Amal Chalik Stephanie Paramita Stephanie Paramita Suci Nurul Andini Susanti, Lili Syarif Rahman Hasibuan Syifa Silviana Tintin Sukartini Sukartini, Tintin Sukartini Tulus Kurnia Indah Ulfah, Annisa Ulianto Ulianto Wirasati, Rinie Indah Chandra Yaslis Ilyas Yasrizal, Meutia Arini Yulianty Permanasari , Vetty Yunianti, Siti Zamzanah, Sofi Zuhdi, Nadya Adina