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Journal : International Journal Of Science, Technology

Work-Life Balance, Organizational Support, And Job Burnout As Determinants of Turnover Intention In Generation Z Sukandar Nur, Haris; Darmi Astuti, Sih; Ikasari, Hertiana
International Journal of Science, Technology & Management Vol. 6 No. 6 (2025): November 2025
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v6i5.1357

Abstract

This study aims to analyze the influence of work-life balance and organizational support on job burnout and its implications for turnover intention among Generation Z educational staff at Esa Unggul University. This study used a quantitative approach with a survey method of 115 Generation Z respondents. The research instrument was a structured questionnaire that had been tested for validity and reliability. The collected data were analyzed using Structural Equation Modeling (SEM-PLS) using SmartPLS 4 software, which allows for simultaneous testing of causal relationships between variables. The results showed that work-life balance had a significant negative effect on job burnout and turnover intention. This means that the higher the level of work-life balance perceived by employees, the lower the risk of burnout and intention to leave. Furthermore, organizational support has been shown to play a significant role in reducing job burnout levels and reducing the likelihood of resignation. Conversely, job burnout has a significant positive effect on turnover intention, indicating that the higher the level of job exhaustion experienced, the greater the likelihood that employees will plan to leave the organization. Theoretically, this study expands the literature on Generation Z dynamics in the workplace, emphasizing the role of work-life balance and organizational support in influencing turnover intention. Furthermore, the results corroborate previous research findings that confirm a strong relationship between burnout and turnover intention. Practically, this study provides strategic recommendations for university management to strengthen employee wellness policies, develop work flexibility, provide career development programs, and build a supportive organizational culture.
Co-Authors 07.2502.0004 Mahfudz Bahtiar Rifai 08.05.51.0037 Indah Rustrinawati 08.3502.0722 Dian Praptanti Wahyuningrum 09.05.51.0072 Dhevi Ayuning Tesiana 09.05.52.0152 Lely Ika Cahyani 09.3502.0502 R. Dwi Hartanto 09.3502.0507 M. Azmi Falanzi 09.3502.0514 Adhisti Asinta Adilla Kustya Ulfa Agus Prayitno AGUS PRAYITNO Aliya Zahra Almira Santi Samasta Alya Latiffa Amara Yulaida Fitria Amron Amron, Amron Ana Kadarningsih Ardyansyah, Wahyu Catur Artha Febriana Astri Kurnia Lestari Awanis Linati Haziroh Az-Zahra, Almun Farida Hanum Banu, Azlina Buana, Bintang Angkasa Chasanah, Amalia Nur Demircioglu, Aytekin Dian Prawitasari Diana Aqmala Dwi Eko Waluyo Febriana, Artha Fery Riyanto Firman Ardiansyah Fymelia Nova Arifeny Goh, Gerald Guan Gan Hendri Hermawan Adinugraha Herry Subagyo Hertiana Ikasari Imam Nuryanto Jagarin Pane Jenia Putri Sumja Julia Mulidawati Khan, Faisal Khan, Usman Khasanah, Tri Uswatun Kusni Ingsih Lina Candrika Ananda Lukman Indra Irawan Made Gede Wirakusuma Mahmud Mahmud Maulana Rafli Azami Maulidda Amanda Rossa Mila Sartika Mila Sartika, Mila Mufid, Hanif Nashiruddin Muhammad Iqbal Fikry Alamsyah Mukti, Fandy Cahyo Nafila Rizqu Latifa Nanda Adhi Purusa Naysila Angelli Perdana, Tito Aditya Prayitno Prayitno Puji Purwatiningsih, Aris Raden Ayu Aminah Rizkia Puspita Rafiif, Benizar Ramasamy, Suganthi Regita Fitriana Respati Wulandari Riyanto, Fery Sari, Raden Ayu Aminah Rizkia Puspita Sasongko, Teguh Haryo Shiva Devira Andzani Silminisa, Nabila Zahra Sukandar Nur, Haris Tristiana Rijanti Ud Din, Maaz Usman Usman Wijaya, Irvan Yeri Adriyanto, Yeri