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All Journal Jurnal Ilmiah KOMPUTASI Swabumi (Suara Wawasan Sukabumi) : Ilmu Komputer, Manajemen, dan Sosial Jurnal Teknik Komputer AMIK BSI Paradigma Informatics for Educators and Professional : Journal of Informatics Techno Nusa Mandiri : Journal of Computing and Information Technology JISICOM (Journal of Information System, Infomatics and Computing) Journal of Information System, Applied, Management, Accounting and Research Jurnal Sistem Informasi Kaputama (JSIK) JATI (Jurnal Mahasiswa Teknik Informatika) Akrab Juara : Jurnal Ilmu-ilmu Sosial Infotech: Jurnal Informatika & Teknologi Computer Science (CO-SCIENCE) Jurnal Abdimas Perbanas Jurnal Pariwisata, Bisnis Digital dan Manajemen Jurnal Abdimas: Sosial, Bisnis, dan Lingkungan
Rizky Ade Safitri
Universitas Bina Sarana Informatika
Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Medicine & Pharmacology Social Sciences Other

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KUALITAS DAN KEPUASAN PENGGUNA APLIKASI LIVIN’ BY MANDIRI MENGUNAKAN METODE PIECES Ariyansyah, Bagus; Safitri, Rizky Ade
Journal of Information System, Applied, Management, Accounting and Research Vol 9 No 4 (2025): JISAMAR (Journal of Information System, Applied, Management, Accounting and Resea
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v9i4.2117

Abstract

Penelitian ini bertujuan untuk menganalisis kinerja dan tingkat kepuasan pengguna terhadap aplikasi Livin’ by Mandiri dengan menggunakan metode PIECES yang meliputi enam dimensi: Performance, Information, Economic, Control, Efficiency, dan Service. Metode ini dipilih karena mampu mengevaluasi kualitas sistem informasi secara menyeluruh dari sudut pandang pengguna. Penelitian ini menggunakan pendekatan kuantitatif dengan penyebaran kuesioner kepada 100 responden pengguna aktif aplikasi Livin’ by Mandiri. Instrumen diuji validitas dan reliabilitasnya menggunakan SPSS, dengan hasil seluruh item valid dan nilai Cronbach’s Alpha sebesar 0.964, menunjukkan reliabilitas sangat tinggi. Hasil analisis menunjukkan bahwa seluruh dimensi PIECES memperoleh skor rata-rata di atas 4, dengan dimensi Information memperoleh skor tertinggi (4.335), diikuti oleh Control (4.325), dan Economic (4.270). Sementara dimensi Performance mendapat skor paling rendah namun tetap dalam kategori tinggi (4.130). Temuan ini menunjukkan bahwa secara umum, pengguna merasa puas terhadap layanan digital yang diberikan oleh aplikasi Livin’ by Mandiri. Saran diberikan untuk terus meningkatkan performa teknis dan layanan pelanggan guna mempertahankan kepuasan pengguna secara berkelanjutan. Kata kunci: Livin’ by Mandiri, PIECES, Kepuasan Pengguna, Kinerja Aplikasi, SPSS
Implementation of a Web-Based Information System to Improve the Efficiency of Harvest Data Reporting at the Department of Agriculture, Karawang Regency Aprilia, Eka; Hendri, Hendri; Farabi, Nur Ali; Afni, Nurul; Safitri, Rizky Ade
Journal of Information System, Informatics and Computing Vol 9 No 2 (2025): JISICOM (December 2025)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v9i2.2068

Abstract

The development of information and communication technology encourages the need for a more effective data reporting system, especially in agriculture. The Department of Agriculture of Karawang Regency, as one of the main rice production centers in Indonesia, still faces several obstacles in harvest reporting, such as manual processes, reporting delays, and limited data visualization. This study aims to design and develop a web-based information system to improve the efficiency and accuracy of harvest reporting. The research method was carried out through observation and interviews for requirements analysis, followed by the application of the Rapid Application Development (RAD) approach. The result is a web-based application that enables digital data input, presents reports in table and chart formats, and provides online access according to user roles. This system is expected to accelerate the reporting process, support the digitalization of agricultural administration, and become a practical solution for the Department of Agriculture of Karawang Regency in managing real-time harvest data.
Co-Authors Abdullah, Hamzah Ali Afriano, Daniel Chandra Agustiani, Sarifah Ahmad Rifqy Alfiyan Alfin Nur Laili Salma Ali Mustopa, Ali Aprilia, Eka Ardiyansyah Ardiyansyah Ardiyansyah Ardiyansyah Ariyansyah, Bagus Dhea Kirana, Monica Dwiza Riana Dwiza Riana Fabrianto, Luky Fajar Sarasati Febrianti, Nurlia Gani Wiharso Hamzah Ali Abdullah Hendri Hendri Hendri Mahmud Nawawi Henny Yuwanda Johan Hendri Prasetyo Laksono Trisnantoro Luky Fabrianto Monikka Nur Winnarto Muhamad Faisal, Muhamad Muhammad Ifan Rifani Ihsan Muhammad Rezki Nabilah, Saripah Nanik Wuryani Nur Ali Farabi Nur Azizah, Qudziah Nurul Afni Pangestu, Adhi Prakoso, Bobby Suryo Prasetyo, Johan Hendri Qudziah Nur Azizah Rabiatus Saadah Rabiatus Sa’adah Rahmat Hidayat Regina Sephiani Safitri Linawati Sa’adah , Rabiatus Siti Khotimatul Wildah Siti Nurdiani Sri Hadianti WITRIANA ENDAH PANGESTI Yoseph Tajul Arifin Yuwanda, Henny