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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik Jurnal Pengabdian Pada Masyarakat Satwika : Kajian Ilmu Budaya dan Perubahan Sosial JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Journal of Business, Management, and Accounting Jurnal Scientia LEGAL BRIEF GATOTKACA Journal (Teknik Sipil, Informatika, Mesin dan Arsitektur) The International Journal of Politics and Sociology Research Jurnal Multidisiplin Dehasen (MUDE) SENGKUNI Journal (Social Science and Humanities Studies) Jurnal Sosial dan Sains Jurnal Stia Bengkulu : Committe To Administration For Education Quality Multidisciplinary Journals Social Sciences Journal Journal of Multidisciplinary Research Jurnal Karya Nyata Pengabdian Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Sri Narti
Universitas Dehasen Bengkulu
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Therapeutic Communication In Counseling Guidance At SMAN 01 Bengkulu City (Study On Class X Science 3 Students) Sendi Noviyanti; Sri Narti; Anis Endang
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 3 No. 2 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v3i2.1549

Abstract

This research aims to determine the therapeutic communication process in counseling guidance at SMAN 01 Bengkulu City. The theory used is Northouse's theory of therapeutic communication (in Suryani, 2005). This research is qualitative research in exploring data from the field, namely through in-depth interviews, direct observation and documentation. The research results stated that at the preparation stage (pre-interaction), initially before conducting counseling the teacher knew the problems the students were experiencing. Introductory stage (orientation), talk first about the problem, if it is not efficient, take it straight to the guidance room. Work stage, thinking about further understanding students' willingness to solve the problems they face. Next is the initiation stage, in counseling guidance there has been a change in the student.
The Role Of Telkomsel Public Relations In Maintaining Customer Loyalty Through Telkomsel Poin Program) Putri Maretta Gultom; Anis Endang; Sri Narti
Multidisciplinary Journals Vol. 3 No. 2 (2026): 2026
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v3i2.1397

Abstract

This study examines the role of Telkomsel Public Relations (PR), particularly within the Retention and Loyalty Operation (RLO) Division, in maintaining customer loyalty through the Telkomsel Poin partnership program in Bengkulu City. The problem addressed in this research is how PR activities contribute to sustaining customer loyalty in a competitive telecommunications industry. The aim of this study is to analyze the implementation of PR roles in supporting the Telkomsel Poin program as a customer retention strategy. The research employs a qualitative descriptive method, using in-depth interviews, observation, and documentation. Informants include the Supervisor and Staff of the RLO Division, two Telkomsel Poin customers, and a partner merchant (Solaria Restaurant). The findings indicate that PR performs four main roles: communication technician, expert prescriber, communication facilitator, and problem-solving facilitator. These roles are reflected in the preparation of program communication materials, selection of strategic partners aligned with customer needs, facilitation of two-way communication between customers and partners, and assistance in resolving customer complaints during point redemption. The study concludes that the PR role significantly contributes to maintaining customer loyalty by encouraging repeated participation and strengthening long-term relationships.
Personal Branding Strategy Of @Dewohandiko In Promoting Marine Tourism On Instagram Aset Malius; Sri Narti; Dilmai Putra
Multidisciplinary Journals Vol. 3 No. 2 (2026): 2026
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v3i2.1591

Abstract

Instagram has become an important digital communication platform for building personal identity and promoting local tourism. This study aims to analyze the personal branding strategy of @dewohandiko in promoting marine tourism through Instagram. This research used a descriptive qualitative approach by examining Instagram content, visual narratives, captions, audience interaction, and supporting documentation. The analysis was based on Peter Montoya’s eight principles of personal branding, namely specialization, leadership, personality, distinctiveness, visibility, unity, persistence, and goodwill. The findings show that @dewohandiko builds a consistent personal image as a maritime tourism communicator through visual content, educational messages, and active engagement with audiences. His specialization is reflected in the focus on marine tourism content, while leadership appears through his role as a maritime ambassador who promotes environmental awareness. His authentic personality, consistent visibility, and positive interaction strengthen public trust. This study concludes that personal branding through Instagram can support tourism promotion by creating a credible, attractive, and socially meaningful image.
Communication Strategy Of Radio Republik Indonesia (RRI) Bengkulu In Retaining Listeners Through Youtube Content (A Study On Programa 1 Channel: Dialog Interaktif Pagi) Tinton Irawan; Sri Narti; Martha Heriniazwi Dianthi
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1256

Abstract

This study examines the communication strategy of Radio Republik Indonesia (RRI) Bengkulu in retaining listeners through YouTube content, focusing on Programa 1’s “Dialog Interaktif Pagi.” The research uses a descriptive qualitative approach to capture how a public broadcasting institution adapts to digital media consumption. Data were collected through observation, in-depth interviews with key informants (the Head of the Broadcasting Team and the program host), and documentation of broadcasting activities and YouTube content. The analysis is guided by Susan Tyler Eastman’s framework, which highlights five strategic dimensions: compatibility, habit formation, control of audience flow, conservation of program resources, and mass appeal. Findings indicate that RRI Bengkulu aligns program topics and presentation styles with audience needs, maintains listening habits through consistent scheduling and recognizable program identity, and directs audience flow by integrating on-air and online promotion. The station also optimizes limited resources by repackaging broadcast materials into digital formats and strengthening teamwork in production planning. Finally, RRI Bengkulu enhances mass appeal by selecting accessible themes, encouraging audience participation, and using YouTube to expand reach beyond traditional radio listeners. Overall, these strategies help RRI Bengkulu sustain loyal audiences while attracting new viewers in the digital era, supporting the relevance and competitiveness of public radio broadcasting.
Analysis of Communication Patterns between Leaders and Staff in the Protocol and Communication Section of the Leadership Secretariat of Seluma Regency Chendi Eko Saputra; Sri Narti; Martha Heriniazwi
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1316

Abstract

This study aims to analyze communication patterns between leaders and staff in the Protocol and Leadership Communication Division (Prokopim) of the Seluma Regency Regional Secretariat. Organizational communication is understood as a mechanism that regulates the flow of information and influences the effectiveness of bureaucratic work. Using a qualitative descriptive approach, data were collected through interviews, observations, and documentation of the Head of Division, Head of Subdivision, functional officials, and implementing staff. Based on Keith Davis's (1953) communication pattern theory (R. Wayne Pace & Don F. Faules (2010)), the results show that the communication pattern in Prokopim is adaptive. The Wheel and Chain patterns dominate hierarchical formal communication, while the Y-Pattern emerges in inter-agency coordination with the Subdivision Heads as liaisons. At the operational level, the Circle pattern is evident in horizontal discussions among staff, while the All-Channel pattern develops through the use of digital media such as WhatsApp. These findings indicate that the diversity of communication patterns supports smooth work, but there are still obstacles in the form of dependence on leaders, delays in information, and suboptimal management of digital communication. Therefore, delegation of authority, simplification of information channels, and strengthening of digital archives are needed to improve the effectiveness of organizational communication.
The Role of Peer Group Communication in Shaping Lifestyle and Behavior of Migrant University Students Dea Ananda; Hanum Dwi Lestari; Tiara Anggraini; Sri Narti
Multidisciplinary Journals Vol. 3 No. 1 (2026): March
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v3i1.1179

Abstract

Migrant university students experience major social and behavioral changes as they transition into independent living away from parental supervision. During this period, peer group communication becomes a central factor influencing students’ perceptions, attitudes, and daily behaviors. Informal interactions among peers, such as social gatherings, leisure activities, and everyday conversations, serve as important channels through which values and lifestyle norms are shared and reinforced. This study aims to examine the role of peer group communication in shaping the lifestyle and behavior of migrant university students, particularly in relation to social adjustment, financial practices, and academic engagement. This research employs a qualitative descriptive approach using content analysis of six news articles that report on the lived experiences of migrant students in Bengkulu. The analysis focuses on communication patterns within peer groups and the behavioral responses that emerge from continuous social interaction. The findings indicate that peer communication strongly influences students’ understanding of social acceptance and freedom, often encouraging conformity to group norms. In many cases, this results in increased consumptive behavior, reduced self-regulation, and declining academic performance due to social pressure. However, the study also reveals that peer communication can generate positive outcomes when group interactions promote supportive and reflective dialogue. In such environments, students demonstrate improved adaptability, emotional awareness, and responsible decision-making. Overall, peer group communication plays a dual role as both a source of social pressure and a medium for personal development among migrant university students.
Communicative Responses Of Students To Campus Life Pressures Yulia Putri Maharani; Alifzu Raja Tegar Julianda; Jordy Ardiansyah; Sri Narti
Multidisciplinary Journals Vol. 3 No. 1 (2026): March
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v3i1.1181

Abstract

University students are in a phase of life characterized by various academic, economic, and social demands that may create pressures within campus life. These pressures require students to adapt and develop ways to respond to challenging situations through everyday communication. This study aims to examine the communicative responses of university students in Bengkulu to campus life pressures. The research employed a qualitative approach using a descriptive method. Data were collected through in-depth interviews, observation, and documentation involving active students from various study programs at several universities in Bengkulu Province. The findings indicate that students experience academic pressure related to coursework demands and achievement expectations, economic pressure associated with financial limitations, and social pressure related to adjustment processes within the campus environment. These pressures shape students’ communicative responses, which tend to be practical, adaptive, and solution-oriented. Students often use direct and efficient communication to express needs and seek solutions to the challenges they face. Interpersonal communication among peers serves as a primary medium for sharing experiences and obtaining support, while communication between students and lecturers plays an important role in managing academic pressure. In addition, students adjust their communication styles based on context and interlocutors and utilize digital media to access information and maintain social relationships. This study highlights that students’ communicative responses represent an essential part of the adaptation process to campus life pressures.
Digital Communication And Social Pressure: Analysis Of The Fomo Phenomenon Among Young People Ganesha Ayu Praditara; Abel Lisa Oktarina; Sri Narti
Journal of Multidisciplinary Research Vol. 2 No. 3 (2026): April
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jmr.v2i3.521

Abstract

The development of digital communication through social media has reshaped patterns of social interaction among young people, particularly university students. The high intensity of social media use not only influences communication practices but also generates social pressure that affects individuals’ emotional conditions and behaviors. One phenomenon that emerges as a result of this digital social pressure is Fear of Missing Out (FOMO). This study aims to analyze how digital communication creates social pressure and triggers FOMO among university students. This research employs a qualitative approach with a descriptive method. Data were collected through in-depth interviews, non-participant observation, and documentation involving students aged 18–25 who actively use social media. The findings indicate that repeated exposure to social media content forms digital social norms that encourage students to constantly engage in social activities. This social pressure strengthens social comparison processes and leads to feelings of anxiety, fear of being left out, and the tendency to force oneself to follow trends or social activities. FOMO not only affects emotional well-being but also influences students’ social behavior and consumption patterns. The study concludes that FOMO is a consequence of digital communication dynamics and social pressure on social media, highlighting the importance of digital literacy to foster healthier communication practices among students.
Gerakan Masyarakat Sehat Dan Peduli Lingkungan Melalui Senam Pagi, Edukasi Sampah, Dan Penanaman Bibit Masyarakat RT. 10 Kelurahan Penurunan Aziz Zurahman; Firdhan Satriawan Sakti; Alviyan Sahadi; Dimas Aldi Prandika; Lois Kapirosi; Yoli Andi Rozzi; Devi Sartika; Sri Narti
Jurnal Karya Nyata Pengabdian Vol. 2 No. 2 (2026): April
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jknp.v2i2.587

Abstract

This community service activity aims to increase physical health awareness and environmental concern for residents of RT 10 RW 04 Penurunan Village, Bengkulu City. The main problem faced is the lack of regular physical activity and the management of household waste that is not optimal. The methods used include direct action through morning exercises together, interactive education about waste sorting, and planting tree seeds as a greening effort. The results of the activity show an increase in citizen participation in fitness activities and a new understanding of the economic value of waste if managed properly. Through planting seeds, it is hoped that a more beautiful and healthy environment will be created in a sustainable way for the local community.
Co-Authors Abel Lisa Oktarina Aditian Alam Rizki Aditya Dwi Saputra Alifzu Raja Tegar Julianda Alviyan Sahadi Aset Malius Asnawati Asnawati Atina Ramayanti Ramayanti Aziz Zurahman Bayu Risdiyanto Beny Fernando Chendi Eko Saputra Dea Ananda Deli Siti Holipa Devi Sartika Diana Wahyuni Dilmai Putra Dilmai Putra Dimas Aldi Prandika Diyan Putra Dori Dramika Edi Susilo Eka Septi Rahmawati Eko Sumartono, Eko Firdhan Satriawan Sakti Gading Abiemayu Baskara Gading Abiemayu Baskara Ganesha Ayu Praditara Hanum Dwi Lestari Harius Eko Saputra Indria Indria Indria Indria Jordy Ardiansyah Lois Kapirosi Lusi Purnama Sari M, Mujiono Martha Heriniazwi Martha Heriniazwi Dianthi Meri Suarti Muhammad Dandy Pratama Murwani, Anis Endang Sri Naufal Wildani Nur Leli Okta Asmita Oktavia Margareta Parwito Pita Marlenza Putri Maretta Gultom Rita Lismini Robby Kurniawan Sapta Sari Sendi Noviyanti Siti Hanila syisva nurwita Tiara Anggraini Tinton Irawan Veldi Yuni Setiawan Vethy Octaviani Vira Octavia Winda Putriani Yanto Efendi Yanto Yanto Yatiman Yatiman Yena Resca Gitasela Yoga Aprianto Yoli Andi Rozzi Yora Herlina Yudha Amanda Oktori Yulia Putri Maharani Yurindah Yurindah