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PENGARUH MANAGERIAL SKILLS TERHADAP KINERJA BISNIS UMKM KOTA MALANG DI MASA SETELAH KRISIS EKONOMI Wiba, Ido Febriandika; Hussein, Ananda Sabil; Hadiwidjojo, Djumilah
IJMA (Indonesian Journal of Management and Accounting) Vol 5, No 2 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21927/ijma.2024.5(2).566-573

Abstract

Penelitian ini menganalisis dan menjelaskan pengaruh managerial skills terhadap kinerja bisnis dengan mediasi dorongan inovasi serta dapat digunakan sebagai bahan pertimbangan kebijakan dan solusi untuk peningkatan kinerja bisnis UMKM Kota Malang yang menurun ketika masa setelah krisis ekonomi dikarenakan pandemi. Dalam kondisi krisis ekonomi yang disebabkan oleh pandemi, UMKM dituntut untuk terus mempertahankan dan memperbaiki kinerja bisnisnya agar UMKM yang merupakan penopang ekonomi Indonesia tidak mengalami kebangkrutan. Hasil penelitian menunjukkan bahwa managerial skills berpengaruh signifikan terhadap kinerja bisnis, namun managerial skills tidak berpengaruh signifikan terhadap kinerja bisnis melalui dorongan inovasi sebagai mediasi sehingga adanya dorongan inovasi bukanlah faktor kuat yang harus dimiliki dari pemilik usaha dan jajaran manajemennya dalam meningkatkan kinerja bisnisnya.
Influencing Factors of Patient Safety Culture: A Quantitative Study Makiah, Makiah; Noermijati, Noermijati; Hadiwidjojo, Djumilah; Moko, Wahdiyat
Journal of International Conference Proceedings Vol 6, No 6 (2023): 2023 WIMAYA Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v6i6.2731

Abstract

Patient safety culture is an important aspect in healthcare organizations. This study aims to determine the factors that influence the implementation of patient safety culture in a regional public hospital on Lombok Island. This study is a quantitative study with an analytic survey using a cross-sectional design. The sample in this study was 127 inpatient room nurses using proportionate random sampling technique. Data collection was carried out by distributing questionnaires, then analyzing the data using multiple linear regression with the research findings of leadership effectiveness, work motivation and knowledge management have a significant effect on the implementation of patient safety culture. That the leadership effectiveness variable is the dominant variable influencing the implementation of patient safety culture in regional public hospitals on Lombok Island.
Entrepreneurial Risk Management of Buddhist Entrepreneurs Mahadewi, Lufina; Surachman, Surachman; Hadiwidjojo, Djumilah; Indrawati, Nur Khusniyah
International Journal of Business Studies Vol 6 No 3 (2022): International Journal of Business Studies
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/ijbs.v6i3.257

Abstract

This study aims to explore and understand the context of the behavior and perceptions of Buddhist entrepreneurs in the application of risk management in entrepreneurial activities. This study reveals the implementation of Buddhist values ​​in the framework of entrepreneurial risk management. This study is set in the setting of Buddhist entrepreneurs in the city of Bekasi, West Java, through a phenomenological qualitative research approach. This study reveals that risk management is a process of reducing inefficiencies that arise from the causal relationship of the actions of Buddhist entrepreneurs in the perspective of Buddhism, Truth in Dhamma. The values ​​of Buddha's teachings are the background for the risk management process which is characterized by an entrepreneurial spirit and character based on Buddhism. This implementation provides a form of motivation in an effort to eliminate risk in an attempt to create value from entrepreneurial activities for the beatitude of oneself and others by having an awareness that is focused on spiritual beatitude. Buddhist values ​​color the formation of an entrepreneurial culture which is reflected in the practices of Buddhist entrepreneurial risk management. The findings of this study provide developments on stakeholder theory on the fulfillment of financial and social performance to stakeholders and its relevance to the fulfillment of spiritual aspects. This study provides the development of stakeholder theory on the interaction between stakeholder attributes and the essential meaning of entrepreneurship in economic, social and spiritual contexts. This study reveals an integrated theoretical model of Buddhist value-based entrepreneurial risk management practices that not only raises the spectrum of traditional risk management, but reflects the value of Buddhism in entrepreneurial activities in fulfilling the goals of Buddhist entrepreneurs in the form of holistic adherence to Buddhist values ​​in personal and business life. Keywords: Entrepreneurial Risk Management, Risk Process, Buddhist Values
KAPABILITAS INOVASI DAN KEWIRAUSAHAAN PADA UKM PASAR WISATA: STUDI FENOMENOLOGI Sulistiyani, Rina; Hadiwidjojo, Djumilah; Salim, Ubud
Jurnal Industri Kreatif dan Kewirausahaan Vol 2 No 1 (2019): Jurnal Industri Kreatif dan Kewirausahaan JUNE 2019
Publisher : Universitas Sahid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36441/kewirausahaan.v2i1.176

Abstract

Era disruptif saat ini telah menimbulkan berbagai peluang, sekaligus tantangan Sidoarjo. Penelitian ini bertujuan mengidenfikasi sikap-sikap dan perilaku inovatif pengrajin di kawasan pasar wisata Tanggulangin-Sidoarjo. Penelitian didisain menggunakan paradigma interpretif dengan pendekatan fenomenologi. Data dikumpulkan melalui teknik wawancara mendalam dan observasi, dengan melibatkan lima orang informan. Uji keabsahan data menggunakan teknik triangulasi. Analisis data menggunakan teknik analisis data model Creswell. Hasil penelitian menunjukkan bahwa sikap kreatif, orientasi jangka panjang, trend setter, pelopor pasar, kesuksesan, keikhlasan berbagi ilmu, dan senang tantangan merupakan determinan perilaku inovatif. Sedangkan perilaku inovatif tercermin dalam kemampuan pengrajin memodifikasi dan memperbaiki disain, merubah teknik jahit, inovasi bahan, inovasi teknologi proses produksi, dan menciptakan keunggulan yang sulit ditiru. Kesimpulan dari penelitian ini bahwa keberhasilan inovasi bisa dicapai dengan menciptakan keseimbangan antara aspek wira dan aspek usaha dalam diri pengrajin.
INCREASE CUSTOMER AFFECTION: FOCUSING ON JUSTICE PERCEPTION EFFECT TO THE LOYALTY Pramono, Aditya; Rahayu, Mintarti; Hadiwidjojo, Djumilah
Jurnal Aplikasi Manajemen Vol. 19 No. 4 (2021)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2021.019.04.14

Abstract

This research was aimed to determine the direct and indirect effect of justice perception, which would be analyzed in this research and based on three dimensions as distributive justice, interactional justice, and procedural justice to the customer affection and loyalty of patients in Xxx Hospital Malang. The research population covered the patients or families who have complained about service failure in the hospital. This data was based on the data from the public relation of Xxx Hospital Malang in 2018. The total sample was 232 respondents who had been selected through the saturated sampling method. The data was analyzed through the Partial Least Square PLS technique in SmartPLS 3.0 program application. The research finding indicated that distributive justice did not significantly affect customer affection from the three construct dimensions of justice perception. In contrast, the interactional justice and procedural justice affected positively and significantly the customer affection, and then the customer affection affected positively and significantly patient loyalty. This result showed that the higher interactional justice and procedural justice of patients would determine the higher customer affection of patients to Xxx Hospital Malang. The higher customer affection would determine the higher patient loyalty. For further research is recommended to re-explore the research variables that might affect the customer affection and loyalty directly on similar research objects or other hospitals, for instance, customer satisfaction, revisit intention, WOM, and other aspects. The next researches should also be done by developing the research model and using samples with different characteristics. 
Analisis Kepuasan Pasien sebagai Mediasi Pengaruh Kualitas Pelayanan Kesehatan terhadap Citra Rumah Sakit Umum Daerah (RSUD) Arifin Achmad Pekanbaru Marzaweny, Diskha; Hadiwidjojo, Djumilah; chandra, teddy
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (82.812 KB)

Abstract

The purpose of this research is to investigate the relationship between healthcare quality, patient satisfaction and the image of Arifin Achmad Pekanbaru General Hospital, and the mediating effect of patient satisfaction. Healthcare quality in this research was measured using Servqual model from Parasuraman et al. Sample in this research were 100 inpatients who are undergoing treatment at the Arifin Achmad Pekanbaru General Hospital at the time of data collection / interviews conducted in July 2011, with the following criteria: a) Patients had undergone inpatient treatment for a minimum of 2 days. b) Patients was conscious and able to communicate properly. c) Patients are not children. d) Patients are not hospital employees or their families. Hypotheses testing in this research were analysed using Path Analysis. The results indicate that healthcare quality has a positive and significant impact on patient satisfaction and the hospital image. Patient satisfaction has also significant impact on hospital image. Moreover, patient satisfaction appears to play mediating role in relationship between healthcare quality and the image of Arifin Achmad Pekanbaru General Hospital.
THE ROLE OF BRAND ATTITUDE AND BRAND CREDIBILITY AS A MEDIATOR OF THE CELEBRITY ENDORSEMENT STRATEGY TO GENERATE PURCHASE INTENTION Vidyanata, Deandra; Sunaryo, Sunaryo; Hadiwidjojo, Djumilah
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (116.127 KB) | DOI: 10.21776/ub.jam.2018.016.03.04

Abstract

The growth of Instagram continues, with the majority of its users being millennial consumers who share all aspects of their life on social media. One of the most popular advertising strategies is using celebrity endorsers. The purpose of this study is to investigate the role of brand attitude and brand credibility as a mediator of the celebrity endorsement to purchase intention. This study can be categorized as explanatory research and the sampling technique used in this research is purposive sampling. The result of this study showed that celebrity endorsement would not directly affect purchase intention, though celebrity endorsement can enhance brand attitude and brand credibility which in turn increase purchase intention.This study only focused on apparel products. Thus future research may consider using another type of product. Further, future research is expected to use another social media other than Instagram and to consider using another variable as the mediator.
LEAN AND GREEN SUPPLY CHAIN MANAGEMENT IN IMPROVING OPERATIONAL PERFORMANCE IN SUGAR INDUSTRY Suhardini, Prasis Nursyam; Sudjatno, Sudjatno; Hadiwidjojo, Djumilah
Jurnal Aplikasi Manajemen Vol. 19 No. 1 (2021)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2021.019.01.18

Abstract

The purpose of this study is to understand supply chain management practices, Lean & Green management, and the integration of Lean & Green Supply Chain Management in PG. Krebet Baru - PG. Rajawali I in improving operational performance in supplier and manufacturing chains. The method used is case study qualitative research through interviews, observation, documentation, document review & corporate websites that produce data analysis. The results of this research data analysis produced the first proposition related to supply chain management practices, namely coordination in the flow of material, information, and finance that is being increased by PG Krebet efforts in maintaining better cooperative relations with farmer groups as suppliers. The second proposition relates to lean management practices, namely the efficiency of human resources and natural resources, reduction of lead time, and reduction of inventory is an activity that can increase added value to the company. The third proposition is related to green management practices, namely environmentally-friendly innovation in the operating system is a strategy to improve the application of environmental management. The synergy between the practice of lean and green supply chain in improving operational performance also results in a fourth proposition, namely the commitment of suppliers (farmer groups) to PG. Krebet will improve company efficiency and environmental performance which may improve product quality and flexibility and reduce costs. Suggestions for further research, which in this case study, can be continued in the entire supply chain from suppliers to consumers to better understand lean and green management practices in all sugar industry supply chain members.
Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan dan Loyalitas Pengguna Kawasan Industri Lesmana, Hendra; Hadiwidjojo, Djumilah
Jurnal Aplikasi Manajemen Vol. 12 No. 2 (2014)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

The objective of this research to measure empirically the effect of service quality which consists of seven dimensions including physical evidence, responsiveness, reliability, competence, confidence, recovery of complaints and external empathy to the satisfaction and loyalty of user of industrial area. The results of this research are expected to contribute in enriching the repertoire of knowledge in the field of marketing, especially the theory of marketing services business, especially in the industrial area, which is expected to provide benefits to academics and practitioners.This research using industrial area throughout the region that extends around the right side of the road toll Jakarta-Cikampek, as the object of researchis the company's industrial estate users. The selection was randomly sampled using a systematic sampling technique. Collecting data using a questionnaire filled out by the company's leaders industrial users, which is related to the level of director or manager. Data analysis using Structural Equation Modelling techniques. The results of this study found that: The quality of service on the company's industrial estate consisting of seven dimensions: physical evidence, responsiveness, reliability, competence, confidence and attention out to the strengthening of user satisfaction and loyalty of the industrial estate. Means the quality of service which consists of seven dimensions: physical evidence, responsiveness, reliability, competence, confidence, recovery of complaints, and external empathy can be carried out well and can improve user satisfaction and loyalty in the industrial estate. Quality of service on the company improve the industrial estate of satisfaction, but not to the industrial estate user loyalty. Conclusions are contained mean that although the quality of service is done well and able to improve satisfaction but not necessarily be able to increase loyalty of user of industrial estate.
Pengaruh Pembelajaran Organisasional, Orientasi Pasar dan Inovasi Organisasi terhadap Keunggulan Bersaing (Studi pada PT Bank Rakyat Indonesia (Persero) Tbk. Cabang Malang Raya Hapsari, Gusti Ruzayda Eka; Hadiwidjojo, Djumilah; Thoyib, Armanu
Jurnal Aplikasi Manajemen Vol. 12 No. 1 (2014)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study to analyze the influence of organizational learning, market orientation and organizational innovation to competitive advantage. Population of this research is the head unit PT Bank Rakyat Indonesia (Persero) Tbk Branch Malang with a sample of 64 respondents. Analysis of the data in this study using multiple regression. The results show that organizational learning, organizational, innovation and market orientation significantly influence competitive advantage. In order to gain a competitive advantage, then the leader must be able to increase the capacity of learning, by providing the opportunity to enhance their knowledge about ways to work better through education and training, in addition to develop themselves in the field of science and technology. As well as cultivate discussions in groups. in solving problems at work, leadership always pay attention to the orientation of the market by focusing on the quality of services provided by competing banks. This is done as an evaluation for improvement, do develop or innovation related to banking information system, in addition to redevelop products/ services that already exist on an ongoing basis, such as Core Banking System (CBS), Electronic Banking, Enterprise Data Model, Business Continuity Plan and Disaster Recovery Plan, and communicates availability Network Security System.