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Customer Loyalty Analysis in PT. BNI-46 (Persero) Support Branch of Graha Pangeran Surabaya Apria Tika Dewi; Dhani Ichsanuddin Nur
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 4 (2021): July 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (324.579 KB) | DOI: 10.29138/ijebd.v4i4.1469

Abstract

BANK is a financial institution that plays an important role in the economy which influences the movement of economic growth with the aim of improving the standard of living of the people at large. Based on the background of the problem, regarding the provision of good service quality to customers and the satisfaction received by customers with bank trust are the reasons for customers in choosing a bank so that customer loyalty can be created. This study aims: to determine the effect of trust on customer loyalty, to determine the effect of service quality on customer loyalty, to determine the effect of trust on customer loyalty through customer satisfaction and to determine the effect of service quality on customer loyalty through customer satisfaction.The main method of this research is to emphasize objectively measuring aspects of social phenomena. Based on the objective, the method used is quantitative research. The population in this study were all customers of PT. BNI 46 Graha Pangeran Surabaya Sub-Branches totaling 16,071 customers using a sampling technique so that in this study the number of research samples was determined as many as 99 customers. The analysis technique used is Data Analysis Using Partial Least Square (PLS).The results showed that customer trust can contribute to increasing customer satisfaction, service quality has not been able to contribute to customer satisfaction, customer trust can contribute to increasing customer loyalty, service quality has not been able to contribute to customer loyalty, customer satisfaction can contribute to customer loyalty. increasing customer loyalty and customer trust can contribute to increasing customer loyalty through customer satisfaction and service quality has not been able to contribute to customer loyalty through customer satisfaction.
Analisis Pemanfaatan Pinjaman Dana Bergulir Program Kota Tanpa Kumuh di Kecamatan Gayungan Kota Surabaya Ika Oktaviyanti; Dhani Nur Ichsanuddin
JDEP (Jurnal Dinamika Ekonomi Pembangunan) Vol 3 No 2 (2020): JDEP (Jurnal Dinamika Ekonomi Pembangunan)
Publisher : Prodi Ekonomi Pembangunan FEB Universitas Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.818 KB) | DOI: 10.33005/jdep.v3i2.120

Abstract

This research is a quantitative study with data collection techniques using a questionnaire. The population used was all members of the self help group in Gayungan District, Surabaya City as many as 95 people. This study uses a sample with the census method. The census sample is the determination of the sample if all members of the population are used as the sample (Sugiyono, 2012). The data processing technique uses Partial Least Square (PLS) analysis, Outer Model, Inner Model, and Hypothesis Testing. The results of this study concluded: 1)Financial Literacy can contribute to the Utilization of Revolving Fund Loans; 2) Financial Experience can contribute to the Utilization of Revolving Fund Loans; 3) Income can contribute to the Utilization of Revolving Fund Loans; 4) Attitude of Managers Finance as a moderation of the Financial Literacy variable cannot contribute to the Utilization of Revolving Loans; 5) The attitude of the Financial Managers as a moderation of the Financial Experience variable cannot contribute to the Utilization of Revolving Loans; dan 6) The attitude of the Financial Manager as a moderation of the Income variable doesn’t contribute on the Utilization of Revolving Loans.
KOMPARASI PENGELOLAAN KEUANGAN EMPAT DESA DI KABUPATEN NGANJUK Suwandi Suwandi; Dhani Ichsanuddin Nur; Indrawati Yuhertiana
Journal of Economics Development Issues Vol 2 No 01 (2019): Journal of Economics Development Issues
Publisher : Universitas Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (560.738 KB) | DOI: 10.33005/jedi.v2i01.27

Abstract

This study aims to analyze the results of the implementation of village financial management in terms of the effectiveness of the allocation of activities and efficiency of the budget amount of income and expenditure of villages in Nganjuk regency, with a sample of four villages, scattered and characterized by diverse topography. Qualitative research with direct observation in villages A, B, C and D, with data analysis on document of accountability report of realization of implementation of revenues and expenditure budget of village in 2015 along with the completeness document. The results showed that the village financial management can be applied well with the allocation of activities and the budget amount of village financial management is determined through village meetings in the application obtained the type of allocation of activities and the absorption of the budget size is not too big difference
Analisis Return Saham Food And Beverage Di Bursa Efek Indonesia Ilhaam Anggra Za’im Tsabit; Dhani Ichsanuddin Nur
JURNAL SeMaRaK Vol 5, No 2 (2022): Jurnal Semarak
Publisher : universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/smk.v5i2.21391

Abstract

Return to stock adalah tingkat pengembalian investasi yang diperoleh investor sebagai lawan dari jumlah tetap. Penjualan tunai, peningkatan laba, dan nilai buku ialah salah satu faktor yang mempengaruhi pemulihan stok. Dasar penelitian dan tujuan penelitian ini ialah untuk mengidentifikasi serta menganalisis pengaruh inflasi, kenaikan, laba, serta nilai buku pada return saham perusahaan makanan dan minuman yang tertera di Bursa Efek Indonesia Tahun 2016-2019. Jumlah orang yang dipakai di penelitian oleh perusahaan makanan serta minuman yang tertera di Bursa Efek Indonesia adalah 20 perusahaan. Cara pengambilan sampel dalam penelitian ini ialah dengan memilih sampel. Sampel di penelitian ini ialah dua puluh perusahaan. Metodologi yang dipakai di penelitian ini untuk analisis multidisiplin dan tes berpikir kelas menggunakan sistem SPSS sebagai tes kontinuitas data. Hasil penelitian ini membuktikan jika varians dalam pendanaan dapat mengakibatkan pengembalian saham, keuntungan mungkin tidak berkontribusi pada peningkatan pengembalian saham, pendapatan dapat berkontribusi pada peningkatan saham, dan nilai buku mungkin tidak berkontribusi pada peningkatan pengembalian saham. Hasil penelitian ini diharapkan bisa menjadi pedoman, memberikan informasi serta penjelasan terkait berbagai masalah yang mempengaruhi pemulihan perusahaan makanan dan minuman. Peneliti masa depan diharapkan untuk memperluas cakupan penelitian mereka untuk memasukkan kategori investasi teratas lainnya, serta faktor-faktor yang terkait dengan pengembalian saham. Perusahaan makanan dan minuman keras perlu mengelola penjualan dan keuntungan sehingga investor siap untuk berinvestasi di dalamnya untuk menghasilkan pengembalian yang lebih berharga dan perusahaan yang lebih produktif di masyarakat.
PREDIKSI FINANCIAL DISTRESS PADA PERUSAHAAN TRANSPORTASI YANG TERDAFTAR DI BURSA EFEK INDONESIA Aisyah Nuraini Kushidayati; Dhani Ichsanuddin Nur
REVITALISASI : Jurnal Ilmu Manajemen Vol 10 No 1 (2021): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v10i1.1667

Abstract

Financial distress is a state in which a company is having financial problems prior to filing for bankruptcy. The company's financial difficulties can be caused by a variety of problems, both internal and external to the company. The study aims to analyze the prediction of financial distress in transportation companies listed on the Indonesia Stock Exchange (IDX) using financial ratios. The financial ratios used are liquidity ratio (QR), profitability ratio (NPM), leverage ratio (Long Term Debt to Total Asset), and activity ratio (Total Asset Turnover). This research was conducted during the 2016-2019 period with a total population of 43 transportation companies, and 25 company data samples were chosen using a non-probability sampling method known as purposive sampling. Logistic regression analysis was used to analyze the data. The results show that the liquidity ratio (QR) cannot contribute to the financial distress, profitability ratio (NPM) can contribute to the financial distress, leverage ratio (LTDTA) cannot contribute to the financial, and the activity ratio (TATO) can contribute to the financial distress of transportation companies listed on the Indonesia Stock Exchange.
ANALISIS KINERJA KEUANGAN TERHADAP NILAI PERUSAHAAN WHOLESALE Aliffia Putri Pradani; Dhani Ichsanuddin Nur; Ira Wikartika
REVITALISASI : Jurnal Ilmu Manajemen Vol 10 No 1 (2021): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v10i1.1612

Abstract

The company value is a condition that has been achieved by a company which is a picture of public trust in the company after going through all the process of activities for several years. The purpose of this research is to obtain information and analyze the influence of profitability, liquidity and leverage which are several factors in influencing the value of wholesale companies listed on the Indonesia Stock Exchange for the period 2016 – 2019. The population in this study is all wholesale companies listed on the Indonesia Stock Exchange. Sampling method in this study using purposive sampling that is sampling with certain criteria that have been set. Wholesale companies sampled in this study as many as 18 companies. In this study using multiple linear regression analysis methods and classical assumption test with SPSS. The results obtained in this study are profitability and leverage has an influence on the value of wholesale companies while liquidity does not affect the value of wholesale companies. The company value is a condition that has been achieved by a company which is a picture of public trust in the company after going through all the process of activities for several years. The purpose of this research is to obtain information and analyze the influence of profitability, liquidity and leverage which are several factors in influencing the value of wholesale companies listed on the Indonesia Stock Exchange for the period 2016 – 2019. The population in this study is all wholesale companies listed on the Indonesia Stock Exchange. Sampling method in this study using purposive sampling that is sampling with certain criteria that have been set. Wholesale companies sampled in this study as many as 18 companies. In this study using multiple linear regression analysis methods and classical assumption test with SPSS. The results obtained in this study are profitability and leverage has an influence on the value of wholesale companies while liquidity does not affect the value of wholesale companies.
ANALISIS RETURN SAHAM PERUSAHAAN PERBANKAN DI BURSA EFEK INDONESIA Frizki Nurmawan; Dhani Ichsanuddin Nur
Jurnal GeoEkonomi Vol. 13 No. 2 (2022)
Publisher : Program Studi Manajemen Fakultas Ekonomi Universitas Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (745.055 KB) | DOI: 10.36277/geoekonomi.v13i2.188

Abstract

The capital market has a role as a means of investing for the public to gain a return. The return expected by investors from investing can be in the form of capital gains/losses or dividends. In the 2015 - 2019 period, although in 2019 the return  increased year on year (YoY), it experienced a decline in 2017 – 2018. This uncertainty in the value of stock returns is not in line with the expectations of investors who want their stock returns to continue to move up. The purpose of this study was to determine whether Earning Per Share (EPS), Operating Costs of Operating Income (BOPO), Loan to Deposit Ratio (LDR) and Non Performing Loans (NPL) can contribute to the Stock Return of Banking Sector Companies listed on the Stock Exchange. Indonesia. The sample in this study is banking companies that have been listed on the Indonesia Stock Exchange for the 2015-2019 period using quantitative data types. The data analysis technique in this study used Multiple Regression Analysis, Normality Test, Classical Assumption Test and Hypothesis Testing. The results indicate that: (1) EPS can contribute to Stock Return, (2) BOPO can contribute to Stock Return, (3) LDR can contribute to Stock Return, while (4) NPL cannot contribute to Stock Return. 
Perilaku Manajemen Keuangan: Bukti Empiris pada Perusahaan Dwi Tunggal Larasati; Dhani Ichsanuddin Nur
Journal of Management and Bussines (JOMB) Vol 4 No 2 (2022): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v4i2.4510

Abstract

This study aims to determine the effect of knowledge on financial management behavior towards leather companies in Magetan, in influencing financial behavior in the financial management of leather companies in Magetan Regency, and in influencing self-management behavior in leather companies in Magetan Regency. This research method is quantitative. The total population is 195 people. How to collect data using observation and questionnaires. The analysis technique uses Partial Least Squere (PLS). The results showed that, based on calculations using bootstrapping, namely, a) the final test of the estimated coefficient of Financial Knowledge (X1) on Financial Management Behavior (Y) is 0.299 in the t-count value of 5.292 and the standard reduction is 0.056. Then the p value is 0.000 <0.05; b) the final test of the estimated coefficient of Financial Attitude (X2) on Financial Management Behavior (Y) is 0.371, both the t-count value is 4.672 and the standard decrease is 0.079. So the p value is 0.000 <0.05; c) the test results of the estimated coefficient of Personality (X3) on Financial Management Behavior (Y) are as much as 0.310, the t count is 4.978 and the standard decrease is 0.063. So the p value is 0.000 <0.05. In conclusion, knowledge contributes to Magetan skin entrepreneurs to realize the right attitude of financial management. Not only knowledge but personality and financial behavior contribute to financial management attitudes, in this case it is very important because a business actor has financial knowledge, has financial attitudes and a strong personality is able to maintain his business. Everything will be realized if you show the right financial management attitude. Financial management attitudes such as managing the budget, and budget planning in managing finances are needed to be successful in maintaining and developing a business. Keywords: Personality, Financial Knowledge, Financial Behavior, Management Attitude
Analisis Pertumbuhan Laba Pada Sub Sektor Perbankan: Bukti Empiris Bursa Efek Indonesia Diah Hayuningtyias; Dhani Ichsanuddin Nur
Ekonomi, Keuangan, Investasi dan Syariah (EKUITAS) Vol 4 No 1 (2022): August 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/ekuitas.v4i1.1817

Abstract

Profit growth is a measure of the company's ability to increase net profit from year to year. The purpose of this study is to examine and analyze the effect of Debt to Equity Ratio, Current Ratio, Total Assets Turnover and company size on profit growth in banking sub-sector companies listed on the Indonesia Stock Exchange during 2017-2020. The population of this study were 43 companies and the sample contained 24 companies that met the criteria. The sampling method was carried out by purposive sampling method. This study uses multiple linear regression data analysis methods, classical assumption test (normality test, multicollinearity test, heteroscedasticity test, auto correlation test), hypothesis test (t test, f test, coefficient of determination. The results show that the Debt to Equity Ratio can contribute to profit growth, Current Ratio can contribute to profit growth, Total Assets Turnover can contribute to profit growth, and Company size can contribute to profit growth
ANALISIS RETURN SAHAM: BUKTI EMPIRIS DI BURSA EFEK INDONESIA Dimas Pratama; Dhani Ichsanuddin Nur
Derivatif : Jurnal Manajemen Vol 16, No 2 (2022): November
Publisher : Universitas Muhammadiyah Metro Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/jm.v16i2.754

Abstract

Bidang transportasi merupakan bidang yang sangat dibutuhkan oleh manusia untuk mengangkut atau memindahkan barang dan manusia dari satu tempat awal pengangkutan ke tempat lain tujuan penurunan dengan jarak tempuh tertentu. Tujuan dari diadakannya studi ini yakni korelasi daripada profitabilitas, solvabilitas, dan likuliditas terhadap return saham pada perusahaan transportasi yang telah terdaftar di Bursa Efek Indonesia (BEI). Selanjutnya peneliti menggunakan penelitian kuantitatif. Selanjutnya populasi studi ini yaitu perusahaan transportasi yang telah terdaftar di Bursa Efek Indonesia (BEI) yang mana tercatat populasi yang ada sebanyak 55 perusahaan. Metode yang digunakan untuk mengumpulkan sampel yakni teknik purposive sampling. Sehingga didapatkan sampel yang dipilih oleh peneliti yakni sebanyak 24 perusahaan yang sesuai dengan kriteria yang telah ditentukan oleh peneliti. Data yang dipergunakan yakni sekunder yang mana berupa annual report serta laporan keuangan perusahaan transportasi mulai tahun 2017 hingga tahun 2020 yang diperoleh secara resmi pada website Indonesia Directory Exchange (IDX). Setelah itu dilakukan analisis data menggunakan regresi berganda agar dapat dilihat pengaruh antara profitabilitas, solvabilitas, dan likuiditas terhadap return saham yang mana variabel tersebut yang dipergunakan dalam penelitian ini. Hasil penelitian ini menyimpulkan bahwa profitabilitas dan likuiditas berpengaruh positif dan signifikan pada return saham sedangkan solvabilitas memiliki pengaruh positif melainkan tidak signifikan pada return saham.Kata kunci: Profitabilitas, Solvabilitas, Likuiditas
Co-Authors Ade Wiyatama Adi, Faisal Rahman Adiatmaputra, Anindyo Pradipto Ahmad Farhan AG Aisyah Nuraini Kushidayati Al Ma'ruf. S, Muhammad Alfeni Sintya Sari Aliffia Putri Pradani Anas, Hasib Hanafi Andryan Noer Febryanto Anisa Kartika Sari, Anisa Kartika Apria Tika Dewi Aprilia, Nabilah Ardiansyah, Feri Arini Diah Ayu Pristianti Astimeyra, Dhea Nanda Aulia Fahma Syaharani B, Gideon Setyo Bahrul Ulum Cinta Nur Munawwarotul Barokah Datau, Rafa Rizqullah Delvia Istiana Devitasari, Shinta Dewi Nurkhasanah Diah Hayuningtyias Dimas Pratama Dina Elissa Putri Dwi Rachma Khaerani Dwi Tunggal Larasati Dwi Zhaafira Pratiwi Elvina Nadya Aprilianda Faisal Rahman Adi Farah Salsabila Fauzi, Indra Nur Fitriani, Rachma Nur Frizki Nurmawan Gideon Setyo B Hariyono, Firmansyach Maulana Haryanto, Albertus Eka Putra Hendra Prasetyo Iin Suwarno Iin Wijayanti Ika Oktaviyanti Ilhaam Anggra Za’im Tsabit Ilham Hardi Indrawati Yuhertiana Ira Wikartika, Ira Ivani Garham Jannah, Ulfa Rizkiatul Juliputra, Ferdiansyah Karim, Alvian Nur Karim Kartika, Felia Lita Khoirotunnisa, Fani Kirana, Tri Musthika Kurniawan, Afghan Lusmiati Djamuddin M. Tsanin Mahabbah, Hasna Inayah Nur Maksum, Muhammad Iqbal Meilia Dwi Maulani Mochamad Ramadhan Muhadjir Anwar Muhadjir Anwar Muhammad Febri Wijaya Muhammad Haikal Muhammad Nurron Muhammad Rafli Ferdiansyah Muhammad Taufiqurrahman Muslimah, Izzah Asyanti Nabila Rizky Maulida Nabilatul Karimah Nanda Ayu Sekar Pratiwi Nanik Haryana Nanik Haryana Nurdiyana, Nadya Aisyah Oriza Herlina Amalia Phung, Cavin Kleinsteuber Prameswari, Nia Adela Pramudita, Della Widya Puteri Rafika Nur Alyaa Putri, Aisyah Desravi Putri, Angelina Kencana Putri, Zeinytha Saskia Rahmawati, Rizka Yulia Ramadhani , Brillianto Adhie Reza Nasih Prihananto Rizki Timur Rahmawati Rosy Hanun Ambarwati Safitri, Ika Ayu Satya Adji Mulia Zaen Shelli Fitriani Siburian, Fredrik Edward Sintia Dewi Sobirudin, Anang Lutfi Sugeng Purwanto Sugeng Purwanto Sultan, Elfadjry Permata Suwandi Suwandi Swasti, Ika Korika Syahridlo, Muhammad Dio Syanita Lailatussaadah Syaifudin Terry Terentya Tiara Rizdha Ristiawan Tri Kartika Pertiwi Tri Kartika Pertiwi Tsabit, Ilhaam Anggra Za’im Tsanin, M. Vadilla, Icha Tyas Nur Wheny Elok Rosalina Wheny Elok Rosalina Wijayanti, Annisa Rizky Wijayanti, Iin Winda Aisyah Widjaja Yuniningsih Yuniningsih Zaen, Rizza Iqbal Zaidan Abdillah Alifianto Ztania Afida Fitri