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All Journal Journal of Indonesian Tourism and Development Studies Jurnal Administrasi Bisnis Wacana, Jurnal Sosial dan Humaniora Jurnal Pembangunan dan Alam Lestari PROFIT : Jurnal Administrasi Bisnis International Journal of Applied Sciences in Tourism and Events JOURNAL OF APPLIED BUSINESS ADMINISTRATION Journal of Tourism Destination and Attraction Jurnal Sains Manajemen dan Bisnis Indonesia Jurnal Pengabdian Masyarakat (ABDIRA) Journal of Social Research
Pangestuti, Edriana
Business Administration, University Of Brawijaya, Malang, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Social Sciences Other

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Efektivitas Rantai Pasok Kopi Pada Wilayah Kawasan UB Forest Kabupaten Malang Edriana Pangestuti; Brillyanes Sanawiri; Latifah Hanum; Muhamad Robith Alil Fahmi
Jurnal Sains Manajemen dan Bisnis Indonesia Vol 10, No 1 (2020): Jurnal Sains Manajemen dan Bisnis Indonesia
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jsmbi.v10i1.3382

Abstract

UB Forest memiliki potensi komoditas kopi yang terletak di Kecamatan Karangploso, Kabupaten Malang. Perkembangan agroindustri yang semakin berkembang dan pesat menuntut pelaku bersaing dan mengelola hasil pertanian dari hulu hingga hilir dengan baik guna menciptakan nilai produk kopi yang dapat diterima oleh pasar. Oleh karena itu diperlukan manajemen rantai pasok yang tepat. Penggunaan SCM dapat mampu menciptakan nilai tambah bagi produk tersebut sehingga memiliki differensiasi produk antara produk kopi pesaing di pasar. Berdasarkan hasil survey dan observasi yang telah dilakukan ditemukan beberapa permasalahan terkait rantai pasok. Penelitian ini bertujuan untuk menganalisis pola rantai pasok yang telah diterapkan dan menilai kinerja rantai pasok Kopi di UB Forest tersebut guna memberikan solusi kepada pengelola UB Forest. Penelitian ini dilakukan di Kawasan UB Forest di tiga dusun, yaitu Sumbersari, Sumberwangi, dan Bontoro. Metode penelitian yang digunakan adalah mix method yaitu dengan melakukan wawancara dengan beberapa petani dan menyebarkan kuisioner ke beberapa petani di tiga desa tersebut. Hasil penelitian menunjukkan bahwa pola rantai pasok dan kinerja rantai pasok di UB Forest masih belum maksimal. Oleh karena itu diperlukan sebuah unit atau Lembaga independent yang dapat menjembatani permasalahan yang timbul diantara petani dan pengelola UB Forest.
Development of Agrotourism Potentiality in Kampung Kopi Amadanom, Malang Edriana Pangestuti; Latifah Hanum; Lestari Eko Wahyudi
Journal of Indonesian Tourism and Development Studies Vol. 6 No. 3 (2018)
Publisher : Program Pascasarjana

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Abstract

Agro tourism is the community-based tourism activities that utilize the agricultural business as a tourist attraction that has many positive impacts which can improve the economy of society, especially in the form of society’s income, open employment opportunities and business opportunities (entrepreneurship). This research aim was to develop the concept of agro tourism in the largest coffee producing area in Malang Regency that is in Amstirdam (Ampelgading, Sumbermanjing Wetan, Tirtoyudo, and Dampit). This study used a qualitative approach by observing the four areas to see the potential of each region. SWOT technique was used to analyze data and the results showed that Dampit is one area that has more potential attractions than other regions. One area in Dampit that has the potential to be developed into agro tourism is Kampung Kopi Amadanom. The results of this research indicated that the effort for developing Kampung Kopi Amadanom was still not maximal due to the lack of local government support and also lack of quality supporting resources. This research suggested by using development model and applying appropriate strategy, it could provide and increase benefits not only for Kampung Kopi Amadanom but also for Malang generally.Keywords: Agro-tourism, Amadanom, Coffee Agro-tourism, Tourism.
The Involvement of Women in Tourism Village of Pujon Kidul, Malang, Indonesia Rita Parmawati; Wike Wike; Edriana Pangestuti
Journal of Indonesian Tourism and Development Studies Vol. 7 No. 2 (2019)
Publisher : Program Pascasarjana

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Abstract

Pujon Kidul Village has succeeded in tourism village, that improving the economy and social life and women's participation was seen in the technical sphere. It is interesting to analyze how women have played a role in a tourism village. This study aims to identify internal and external factors that support women's participation, identify the level participation, and analyze contributions to household income. We establish operational definitions in the form of internal and external factors and analyzed using cross tabulation and then Rank Spearman non-parametric statistical tests to provide an overview of study boundaries and data retrieval procedures. There are 56.7% of women who are graduating from high school/university and 173.33% have been in the tourism business for more than 5 years. Internal factors that have a significantly weak relationship are the level of women's education. Meanwhile, the aspect of the relationship between women's education level and women's participation as business actors in tourism villages was 100 percent in the low and medium categories, and 90 percent are in the high category. The influence of community actors to women participation is very high (100%). There are 53.57% of women had a high level of participation and contribution to household income.Keywords: Involvement, Pujon Kidul, Village tourism, Women.
Development and Sustainable Tourism Strategies in Red Islands Beach, Banyuwangi Regency Rita Parmawati; Edriana Pangestuti; Wike Wike; Rizha Hardyansah
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 3 (2020)
Publisher : Program Pascasarjana

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Abstract

Red Islands Beach in Banyuwangi is included in the Provincial Tourism Strategic Area (KSPP). It is an example of the application on tourism management by the community, due to the existence of the community group (POKMAS). Increasing the number of tourists each year causes the need for a sustainable tourism development strategy that also involves the surrounding community to maintain environmental conditions that continue to be sustainable. So, this study aims to formulate a policy of developing sustainable marine tourism on Red Islands Beach in the Banyuwangi Regency. Data was obtained by conducting FGDs and distributing questionnaires to 10 key informants consisting of the Chairperson of Pokmas, the Homestay Manager, the Chairperson of BUMDES in Sumberagung Village, Academics, Ecoranger, Restaurant Managers, and the Management of Waste Banks. The data was analyzed using a SWOT analysis strategy to describe internal factors (IFAS) and external factors (EFAS). The results of the scoring IFAS showed the value of the Strengths (3.337) and weaknesses (2.979), while external factors showed value of opportunity (3.135) and threats (3.224). The strategy that can be applied based on this analysis is Concentric Diversification Strategies. These strategies focus on adding products and services related to the tourism destination, which uses Weakness and Threat (W-T) components. This strategy will overcome weaknesses and minimize threats on Red Islands Beach. Some points that can be carried out in this strategy are increasing human resources, providing education to the community, and negotiating with other interested parties in the Marine Tourism Region of Red Islands Beach.Keywords: Red Island Beach, sustainable tourism, SWOT. 
ANALISIS DAYA SAING DENGAN MENGGUNAKAN DESTINATION COMPETITIVENESS MODEL (Studi pada Heritage Tourism di Jawa) Edriana Pangestuti
Profit: Jurnal Adminsitrasi Bisnis Vol. 11 No. 1 (2017): PROFIT : Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1395.921 KB) | DOI: 10.21776/ub.profit.2017.011.01.5

Abstract

This study sought to understand the relationship between destination competitiveness factors (such as the tourist’s image, service quality, satisfaction) and behavioral intention. Little empirical research has explored these relationships from the heritage tourist’s perspective. A mixed method was used to achieve the study’s objectives and test the conceptual model. Twelve in-depth interviews and 400 questionnaire surveys (international and domestic) were conducted using purposive technique sampling. A structural equation modeling (SEM) technique was applied to identify, evaluate and develop the dimensions and test the relationship between these dimensions simultaneously. The final model showed that service quality has a significant relationship with satisfaction but an insignificant relationship with behavioral intention. In addition, this study provided new insights, determining that destination image and service quality factors influence destination competitiveness via the mediating of tourists’ satisfaction in a heritage tourism context. This shows the importance of destination image and service quality for measuring competitiveness. This present model will be useful as a guide for future research for measuring destination competitiveness in the heritage tourism context. Understanding destination competitiveness factors will help marketers predict future travel behavior and develop effective strategies in order to compete with other destinations.Keywords: destination image, satisfaction, service quality, behavioral intention and destination competitiveness ABSTRAKPenelitian ini berusaha memahami hubungan antara faktor daya saing destinasi (seperti citra destinasi, kualitas layanan, kepuasan) dan niat perilaku. Beberapa penelitian serupa telah dilakukan dengan melihat dari perspektif wisatawan. Metode kualitatif dan kuantitatif (Mix method) digunakan untuk menguji model konseptual. Dua belas narasumber dan 400 kuesioner (wisatawan internasional dan domestik) digunakan dalam penelitian ini dengan teknik purposive sampling. Teknik pemodelan persamaan struktural (SEM) diterapkan untuk mengidentifikasi, mengevaluasi dan mengembangkan dimensi dan menguji hubungan antara dimensi ini secara bersamaan. Model akhir menunjukkan bahwa kualitas pelayanan memiliki hubungan yang signifikan dengan kepuasan namun terdapat hubungan yang tidak signifikan pada niat perilaku. Selain itu, penelitian ini memberikan wawasan baru, menunjukkan bahwa citra destinasi dan faktor kualitas layanan mempengaruhi daya saing destinasi melalui mediasi kepuasan wisatawan. Hal ini menunjukkan pentingnya citra destinasi dan kualitas layanan untuk mengukur daya saing. Model sekarang ini akan berguna sebagai panduan untuk penelitian selanjutnya untuk menganalisis lebih mendalam mengenai daya saing destinasi dalam konteks pariwisata sejarah. Memahami faktor daya saing destinasi akan membantu pelaku industry pariwisata memprediksi perilaku wisatawan dan mengembangkan strategi yang efektif agar dapat bersaing dengan destinasi lain.Kata kunci: citra destinasi, kepuasan, kualitas layanan, perilaku wisatawan dan daya saing destinasi
Local Community Perceptions of the Social Impact of Tourism Development in Kemiren Village, Glagah District, Banyuwangi Regency Arif Luqman Hakim; Luchman Hakim; Edriana Pangestuti
Journal of Social Research Vol. 2 No. 4 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i4.606

Abstract

The development of global tourism in recent decades has received exclusive attention from a number of government elites and continues to experience significant growth. Analyze tourism development in Kemiren Village based on tourism components (4A - attraction, accessibility, amenities, and ancillaries).  The type of research that will be used is qualitative descriptive research. Descriptive research is research that is carried out to determine the value of independent variables, either one or more variables (independent) without making comparisons, or linking with other variables.  The forest was cleared to be used as a village of Kemiren Village and led by a Village Head named Marjana alias Walik. Kemiren Village still shows a socio-cultural life system that carries the traditional values of Osing. Kemiren Village was designated as a tourist area for the Osing traditional village by the Governor of East Java Basofi Sudirman.  The conclusion is that tourism development in Kemiren Village has fulfilled all components of tourism, namely attraction, accessibility, amenities, and ancillaries (4A).  Attractions or attractions in Kemiren Village are developed from their main potential, namely from the socio-cultural aspect in the form of customs that are still strongly embraced among the community.
Development of Agrotourism Potentiality in Kampung Kopi Amadanom, Malang Edriana Pangestuti; Latifah Hanum; Lestari Eko Wahyudi
Journal of Indonesian Tourism and Development Studies Vol. 6 No. 3 (2018)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2018.006.03.06

Abstract

Agro tourism is the community-based tourism activities that utilize the agricultural business as a tourist attraction that has many positive impacts which can improve the economy of society, especially in the form of society's income, open employment opportunities and business opportunities (entrepreneurship). This research aim was to develop the concept of agro tourism in the largest coffee producing area in Malang Regency that is in Amstirdam (Ampelgading, Sumbermanjing Wetan, Tirtoyudo, and Dampit). This study used a qualitative approach by observing the four areas to see the potential of each region. SWOT technique was used to analyze data and the results showed that Dampit is one area that has more potential attractions than other regions. One area in Dampit that has the potential to be developed into agro tourism is Kampung Kopi Amadanom. The results of this research indicated that the effort for developing Kampung Kopi Amadanom was still not maximal due to the lack of local government support and also lack of quality supporting resources. This research suggested by using development model and applying appropriate strategy, it could provide and increase benefits not only for Kampung Kopi Amadanom but also for Malang generally. Keywords: Agro-tourism, Amadanom, Coffee Agro-tourism, Tourism.
The Involvement of Women in Tourism Village of Pujon Kidul, Malang, Indonesia Rita Parmawati; Wike Wike; Edriana Pangestuti
Journal of Indonesian Tourism and Development Studies Vol. 7 No. 2 (2019)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2019.07.02.08

Abstract

Pujon Kidul Village has succeeded in tourism village, that improving the economy and social life and women's participation was seen in the technical sphere. It is interesting to analyze how women have played a role in a tourism village. This study aims to identify internal and external factors that support women's participation, identify the level participation, and analyze contributions to household income. We establish operational definitions in the form of internal and external factors and analyzed using cross tabulation and then Rank Spearman non-parametric statistical tests to provide an overview of study boundaries and data retrieval procedures. There are 56.7% of women who are graduating from high school/university and 173.33% have been in the tourism business for more than 5 years. Internal factors that have a significantly weak relationship are the level of women's education. Meanwhile, the aspect of the relationship between women's education level and women's participation as business actors in tourism villages was 100 percent in the low and medium categories, and 90 percent are in the high category. The influence of community actors to women participation is very high (100%). There are 53.57% of women had a high level of participation and contribution to household income.Keywords: Involvement, Pujon Kidul, Village tourism, Women.
Development and Sustainable Tourism Strategies in Red Islands Beach, Banyuwangi Regency Rita Parmawati; Edriana Pangestuti; Wike Wike; Rizha Hardyansah
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 3 (2020)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2020.008.03.07

Abstract

Red Islands Beach in Banyuwangi is included in the Provincial Tourism Strategic Area (KSPP). It is an example of the application on tourism management by the community, due to the existence of the community group (POKMAS). Increasing the number of tourists each year causes the need for a sustainable tourism development strategy that also involves the surrounding community to maintain environmental conditions that continue to be sustainable. So, this study aims to formulate a policy of developing sustainable marine tourism on Red Islands Beach in the Banyuwangi Regency. Data was obtained by conducting FGDs and distributing questionnaires to 10 key informants consisting of the Chairperson of Pokmas, the Homestay Manager, the Chairperson of BUMDES in Sumberagung Village, Academics, Ecoranger, Restaurant Managers, and the Management of Waste Banks. The data was analyzed using a SWOT analysis strategy to describe internal factors (IFAS) and external factors (EFAS). The results of the scoring IFAS showed the value of the Strengths (3.337) and weaknesses (2.979), while external factors showed value of opportunity (3.135) and threats (3.224). The strategy that can be applied based on this analysis is Concentric Diversification Strategies. These strategies focus on adding products and services related to the tourism destination, which uses Weakness and Threat (W-T) components. This strategy will overcome weaknesses and minimize threats on Red Islands Beach. Some points that can be carried out in this strategy are increasing human resources, providing education to the community, and negotiating with other interested parties in the Marine Tourism Region of Red Islands Beach. Keywords: Red Island Beach, sustainable tourism, SWOT.
An Analysis on the Infleunce of Relational Benefits on Satisfaction, Commitment and Loyalty (A Survey Done to Gojek Online Transportation Customers) Rizqy Aziz Basuki; Edy Yulianto; Edriana Pangestuti
Wacana Journal of Social and Humanity Studies Vol. 22 No. 3 (2019)
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research examined the influence of relational benefits on customer satisfaction, commitment, and loyalty. This research was conducted using a survey design, which samples were selected using a purposive sampling technique. The samples of this research were 357 Gojek Indonesia customers from 10 big cities in Indonesia. Structural Equation Model (SEM) based on Partial Least Square (PLS) was employed as the data analysis tool. The results of this research showed that relational benefits significantly influenced customer satisfaction, commitment and loyalty.  Customer satisfaction and commitment were also confirmed to abridge the relationship between relational benefit and customer loyalty. Furthermore, customer satisfaction and commitment significantly influenced customers’ loyalty.
Co-Authors . Wilopo Abdiel Remalya Suliyanto Abiyasa Abiyasa Afif Rizal Ahmad Bachtiar Arif Alfian Widyanto Ali Muntaha Amalia Ghaizani A Amalia Rachma Indriani Andriani Kusumawati Anggia Fiska Aurelia Agatha Aniesa Samira Bafadhal Annisa Nur Faida Ari Irawan Arif Luqman Hakim Arif Wicaksono Arizqy Hania Asiah Lestari Auzan Tawadlu Akbar Azzah Fauziyah Cholis Bachtiar Andrianto Bayu Catur Abadi Bima Noveka Hartyanto Brillyanes Sanawiri Charisma Fidiansyah Putra D Nata Wijaya Dahlan Fanani Desri Vanny Christine Saragih Deviana Enny Purwaningsih Dewa Edo Aditya Kurniawan Diah Retno Sufi Fauzia Dinah Fitri Maghfiroh Dyah Ayu Kusumo Wardhani Dzaky Aldo Putra Edy Yulianto Eka Intan Kumala Putri Eka Pertiwi Br Sinuhaji Eka Rosyidah Aprilia Eka Wulansari Eko Sulkhani Yulianto Enne Molika Erdina Novita Putri Fahmi, Muhamad Robith Alil Fatrah Sulaeman Hutasuhut Fredinan Yulianda Fungkiya Sari Ghalih Galang Tangguh W Hanif Rafdhiansyah Insani Hanifa Maulani Ramadhan Ida Bagus Kade Wanda Iis Maulida Ika Dwi Ayuningrum Ika Septiana Puspita Sari Ilham Setyanto Imam Rizkika Inggang Perwangsa Nuralam Irvan Faried Hidayatullah Jamhari Jamhari Katon Rеnda Tama Klara Noviantika Sandy Latifah Hanum Lestari Eko Wahyudi Luchman Hakim Lussy Deasyana Rahma Devita Lusy Deasyana Rahma Devita Lusy Deasyana RD M. Afif Fathi Ramadhan M. Khalid Mawardi M. Kholid Mawardi M. Nur Tsaqif A Maharani Amalia Rizki Mareta Puspa Nagari Mohammad Iqbal Muhamad Robith Alil Fahmi Muhammad Fauzan Haromain Harahap Muhammad Tanzil Furqon Nabila Rachmadhania Nobel Ibrahim Putra Nurina Nadhifi Suria Nurul Patin Islam Rahmawati Sihite Ranti Dwityasari Raudya Dimas Wicaksono Retno Susilowati Rima Dwi Anggraeni Rinda Ayu Rismanita Rita Parmawati Rita Parmawati Rizha Hardyansah Rizky Hillman Halim Rizky Redita Rizqy Aziz Basuki Robi Hari Marhesa Rofifah Nur Aini Ryan Fahmi Sakinah Adinda Sanawiri, Brillyanes Seftya Henggar Prawira Sitanggang, Dicky Andrew Sunardi Sunardi Sunarti Sunarti Sunarti Supriono Supriono Titis Ariani Mustikawati Usa Aldhita Muhana Labiba Verniaputri Agusetyaningrum Vicky Febriansa Ramadhan Wasesa Amimaitreya Wike Wike Wike Wike Wildan Syahrul Maulidi Wilopo Wilopo Wilopo Wilopo Wira Setyo Wulan Wiwied Sulistyaningtyas Yuni Eko Sevianingsih Yusri Abdillah Yusrisa Ekka Febriana Zainab Aminatul Ummah Zainul Abidin Zainul Arifin Zulva Mawaddatur Rohmah Аndi Luki Zаrkаsi