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Perkembangan Konsep Customer Experience dalam Bisnis Judijanto, Loso; Haryanti, Titik
Jurnal Ekonomi dan Kewirausahaan West Science Vol 3 No 02 (2025): Jurnal Ekonomi dan Kewirausahaan West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jekws.v3i02.2131

Abstract

Penelitian ini bertujuan untuk mengkaji perkembangan konsep customer experience (CX) dalam literatur bisnis dan manajemen melalui pendekatan analisis bibliometrik. Data dikumpulkan dari basis data Scopus menggunakan kata kunci terkait CX, lalu divisualisasikan dengan perangkat lunak VOSviewer untuk mengidentifikasi tren, klaster tematik, serta kolaborasi antarpenulis dan negara. Hasil analisis menunjukkan bahwa CX telah berevolusi dari fokus tradisional pada kepuasan pelanggan dan kualitas layanan menjadi pendekatan strategis yang terintegrasi dengan teknologi digital seperti artificial intelligence, big data, dan digital marketing. Visualisasi temporal menunjukkan pergeseran fokus penelitian ke arah tema-tema yang lebih berbasis teknologi sejak 2020. Selain itu, jaringan kolaborasi menunjukkan dominasi kontribusi dari India, Amerika Serikat, dan Tiongkok. Studi ini menegaskan pentingnya pendekatan multidisipliner dan kolaboratif dalam memahami serta mengelola pengalaman pelanggan di era transformasi digital.
Gambaran Stigma HIV pada Perempuan PKK Desa Banaran, Kecamatan Grogol, Kabupaten Sukoharjo Rosa Marita Krisnawati; Titik Haryanti
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 4 No. 2 (2025): Mei 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v4i2.4278

Abstract

Stigma against HIV/AIDS patients (ODHIV) remains a significant issue in society, particularly among PKK (Family Welfare Movement) women. The purpose of this study is to describe the stigma  that arises among PKK women toward (PLWHA) in Banaran Village, Grogol Sub-district, Sukoharjo Regency. Qualitative research using a phenomenological approach is the methodology employed. Information was gathered by conducting in-depth conversations with two PKK members and one HIV program officer from Grogol Health Center. The results indicate that the knowledge of PKK women about HIV/AIDS is still limited and tends to be general, although they do understand some basic aspects of HIV transmission. Stigma manifests in the form of negative prejudice, social exclusion, and excessive, unfounded fear of HIV transmission through physical contact. This lack of understanding is exacerbated by misinformation from social media and societal norms that reinforce moral stigma. The main cause of this kind of stigma is a lack of education. Therefore, educational efforts and the empowerment of PKK women as agents of change are essential to disseminate accurate information about HIV/AIDS. Empathetic, community-based education is a crucial step in reducing stigma and increasing social acceptance of people living with HIV.
Bibliometric Analysis on Sustainability Accounting and Integrated Reporting Challenges Judijanto, Loso; Haryanti, Titik; Kurniawan, Setia Budi
West Science Interdisciplinary Studies Vol. 3 No. 04 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i04.1858

Abstract

This study presents a comprehensive bibliometric analysis of the academic literature on sustainability accounting and integrated reporting, aiming to uncover key themes, influential contributors, and emerging trends within the field. Drawing data from the Scopus database and visualizing relationships using VOSviewer, the analysis covers publications from 2013 to 2023. Results indicate that core concepts such as integrated reporting, sustainability reporting, and sustainable development serve as central pillars of scholarly discourse, interconnected with themes like ESG, accountability, and climate change. The research highlights a temporal evolution from environmental concerns toward governance-oriented frameworks and reveals that most contributions originate from Western institutions, particularly the United Kingdom and Italy. Despite a maturing body of literature, the study identifies underexplored areas, including biodiversity reporting, digital innovations, and practitioner-level implementation challenges. These findings offer valuable insights for scholars, practitioners, and policymakers seeking to advance the quality, comparability, and impact of sustainability disclosures in alignment with global sustainability goals. 
Bibliometric Analysis on Sustainability Accounting and Integrated Reporting Challenges Judijanto, Loso; Haryanti, Titik; Kurniawan, Setia Budi
West Science Interdisciplinary Studies Vol. 3 No. 04 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i04.1858

Abstract

This study presents a comprehensive bibliometric analysis of the academic literature on sustainability accounting and integrated reporting, aiming to uncover key themes, influential contributors, and emerging trends within the field. Drawing data from the Scopus database and visualizing relationships using VOSviewer, the analysis covers publications from 2013 to 2023. Results indicate that core concepts such as integrated reporting, sustainability reporting, and sustainable development serve as central pillars of scholarly discourse, interconnected with themes like ESG, accountability, and climate change. The research highlights a temporal evolution from environmental concerns toward governance-oriented frameworks and reveals that most contributions originate from Western institutions, particularly the United Kingdom and Italy. Despite a maturing body of literature, the study identifies underexplored areas, including biodiversity reporting, digital innovations, and practitioner-level implementation challenges. These findings offer valuable insights for scholars, practitioners, and policymakers seeking to advance the quality, comparability, and impact of sustainability disclosures in alignment with global sustainability goals. 
Perception of People Living with HIV/AIDS on Social Stigma of HIV/AIDS in Sukoharjo District Haryanti, Titik; Wartini, Wartini
Kesmas Vol. 13, No. 3
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The stigma of wrong society about HIV / AIDS is one of the obstacles to prevention and control of HIV / AIDS in Sukoharjo District. This study aims to determine the relationship of characteristics, causal factors and duration of HIV / AIDS with the perception of people living with HIV to the stigma of society about HIV / AIDS in Sukoharjo District. The research used is analytical descriptive with cross sectional approach. The population is all people with HIV / AIDS until April 2016 amounted to 256 with a sample of 156 people with sampling technique quota sampling. Bivariate analysis with chi square test and multivariate analysis with linear regression. The results showed that most of the respondents were 30-40 years old (69.2%), male gender (60.9%), secondary education (44.2%), private employment (30.8%), HIV / AIDS (66.7%), HIV / AIDS-related causes of freedom (55.8%) and negative perceptions of community stigma about HIV / AIDS (67.9%). The statistical test shows that there is a relationship between age (p value = 0.001) and last education (p value = 0.015) with the perception of people living with HIV / AIDS on community stigma about HIV / AIDS. Multiple regression test is known that the age and the last education of respondents together influence the perception of people living with HIV to the stigma of society about HIV / AIDS and education have more influence than age respondent. The need to provide true information about HIV / AIDS both to PLWHA and the community so that there is no negative stigma about HIV / AIDS.
Studi Bibliometrik terhadap Istilah Digital Identity dalam Literatur Ekonomi dan Kewirausahaan Judijanto, Loso; Haryanti, Titik
Jurnal Ekonomi dan Kewirausahaan West Science Vol 3 No 04 (2025): Jurnal Ekonomi dan Kewirausahaan West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jekws.v3i04.2739

Abstract

Tujuan dari penelitian ini adalah untuk mempelajari tren, struktur, dan arah penelitian tentang istilah identitas digital dalam literatur ekonomi dan kewirausahaan. Studi ini akan melakukannya dengan menggunakan pendekatan bibliometrik. Program VOSviewer digunakan untuk menganalisis data yang dikumpulkan dari basis data Scopus dari tahun 2000 hingga 2025. Tiga tema utama ditampilkan dalam hasil penelitian: dampak sosial-ekonomi identitas digital, posisi media sosial dan teknologi digital dalam kewirausahaan, dan masalah keamanan dan kepercayaan. Visualisasi jejaring menunjukkan bahwa penelitian berkembang dalam berbagai bidang, termasuk teknologi, ekonomi, dan kebijakan publik. Untuk topik ini, Amerika Serikat, Jerman, dan Tiongkok menjadi pusat kerja sama ilmiah global. Studi ini memperluas pemahaman konseptual kita tentang identitas digital sebagai alat teknis dan strategis yang memastikan keberlanjutan dan legitimasi dalam lingkungan kewirausahaan digital.
IoT Solutions for Energy Efficiency: A Bibliometric Analysis of Environmental Impact and Resource Management Judijanto, Loso; Sulaiman, Sulaiman; Haryanti, Titik
West Science Interdisciplinary Studies Vol. 2 No. 12 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i12.1516

Abstract

This bibliometric analysis explores the scope and dynamics of Internet of Things (IoT) research with a focus on energy efficiency, environmental impact, and resource management. Using data sourced from Scopus and visualized through VOSviewer, the study maps out the evolution of research themes, highlights interdisciplinary collaboration, and discusses the integration challenges and policy implications of IoT technologies. The analysis identifies a significant shift from foundational technological issues to applications that enhance sustainable development and address global energy demands. Despite challenges such as implementation costs, security concerns, and environmental impacts associated with IoT devices, the potential of IoT in promoting energy efficiency and sustainability is profound. The study also emphasizes the need for robust policies and international cooperation to fully leverage IoT benefits in addressing environmental and energy management challenges. Future research directions are suggested to further explore the integration of IoT with renewable energy sources and to enhance the sustainability of IoT systems.
Analysis of Changes in Work Environment, Mental Health Program, and Leadership Support to Employee Loyalty in Start-Up Companies in East Java Purnomo, Yudiyanto Joko; Darlin, Evalina; Haryanti, Titik
West Science Social and Humanities Studies Vol. 2 No. 12 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i12.1496

Abstract

This study examines the impact of changes in the work environment, mental health programs, and leadership support on employee loyalty in start-up companies in East Java. Employing a quantitative research design, data were collected from 68 respondents using a structured questionnaire with a Likert scale (1-5). The data were analyzed using SPSS version 25, utilizing descriptive statistics, reliability testing, and multiple linear regression. The findings reveal that all three factors significantly influence employee loyalty, with leadership support having the strongest impact. The study underscores the importance of integrating adaptable work environments, robust mental health initiatives, and transformational leadership practices to enhance loyalty in the dynamic start-up ecosystem. These insights provide practical guidance for start-up managers in fostering employee retention and organizational success.
Pengaruh Adaptasi Model Bisnis Digital pada UMKM Fashion terhadap Daya Saing di Pasar Nasional Indonesia Sudirjo, Frans; Haryanti, Titik
Sanskara Ekonomi dan Kewirausahaan Vol. 4 No. 01 (2025): Sanskara Ekonomi dan Kewirausahaan (SEK)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/sek.v4i01.653

Abstract

Penelitian ini mengkaji pengaruh adaptasi model bisnis digital dan kapabilitas digital terhadap daya saing UMKM fesyen di pasar nasional Indonesia. Meningkatnya pengaruh transformasi digital dalam sektor fesyen menuntut para pelaku UMKM untuk memperkuat model bisnis strategis dan kompetensi teknologinya agar tetap kompetitif. Dengan menggunakan pendekatan penelitian kuantitatif, data dikumpulkan dari 120 responden yang terdiri atas pemilik dan manajer UMKM fesyen di berbagai wilayah Indonesia. Respon diukur menggunakan skala Likert (1–5) dan dianalisis dengan bantuan SPSS versi 25, meliputi uji validitas dan reliabilitas, uji asumsi klasik, serta analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa adaptasi model bisnis digital dan kapabilitas digital berpengaruh positif dan signifikan terhadap daya saing UMKM, dengan kapabilitas digital berperan sebagai faktor utama yang menerjemahkan inovasi menjadi kinerja bisnis. Model regresi menunjukkan bahwa kedua variabel tersebut menjelaskan proporsi yang signifikan terhadap variansi daya saing UMKM. Temuan ini menegaskan bahwa peningkatan berkelanjutan terhadap kompetensi digital dan adaptasi model strategis sangat penting untuk mempertahankan keunggulan pasar. Penelitian ini memberikan implikasi praktis bagi pemilik UMKM, pembuat kebijakan, dan pemangku kepentingan industri dalam merumuskan strategi transformasi digital yang efektif bagi industri fesyen Indonesia.
IoT Solutions for Energy Efficiency: A Bibliometric Analysis of Environmental Impact and Resource Management Judijanto, Loso; Sulaiman, Sulaiman; Haryanti, Titik
West Science Interdisciplinary Studies Vol. 2 No. 12 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i12.1516

Abstract

This bibliometric analysis explores the scope and dynamics of Internet of Things (IoT) research with a focus on energy efficiency, environmental impact, and resource management. Using data sourced from Scopus and visualized through VOSviewer, the study maps out the evolution of research themes, highlights interdisciplinary collaboration, and discusses the integration challenges and policy implications of IoT technologies. The analysis identifies a significant shift from foundational technological issues to applications that enhance sustainable development and address global energy demands. Despite challenges such as implementation costs, security concerns, and environmental impacts associated with IoT devices, the potential of IoT in promoting energy efficiency and sustainability is profound. The study also emphasizes the need for robust policies and international cooperation to fully leverage IoT benefits in addressing environmental and energy management challenges. Future research directions are suggested to further explore the integration of IoT with renewable energy sources and to enhance the sustainability of IoT systems.