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All Journal Jurnal Ilmu Komputer dan Informasi Jurnal F. Teknik : RESULTAN Techno.Com: Jurnal Teknologi Informasi TELKOMNIKA (Telecommunication Computing Electronics and Control) PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jurnal Teknik Komputer AMIK BSI Cakrawala : Jurnal Humaniora Bina Sarana Informatika Paradigma Jurnal Ilmiah FIFO Bina Insani ICT Journal Jurnal Pilar Nusa Mandiri Information System for Educators and Professionals : Journal of Information System Jurnal Mahasiswa Bina Insani Informatics for Educators and Professional : Journal of Informatics Information Management For Educators And Professionals (IMBI) Jurnal Teknik Informatika STMIK Antar Bangsa Techno Nusa Mandiri : Journal of Computing and Information Technology Jurnal Komtika (Komputasi dan Informatika) IKRA-ITH EKONOMIKA Jurnal ICT : Information Communication & Technology JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Kajian Ilmiah Jurnal Sistem Informasi Jurnal ABDIMAS (Pengabdian kepada Masyarakat) UBJ Jurnal Sains Teknologi dalam Pemberdayaan Masyarakat Journal of Students‘ Research in Computer Science (JSRCS) PROSISKO : Jurnal Pengembangan Riset dan observasi Rekayasa Sistem Komputer Jurnal Pengabdian Masyarakat Information Technology (JPM ITech) INFORMATION SYSTEM FOR EDUCATORS AND PROFESSIONALS : Journal of Information System Journal of Computer Science Contributions (Jucosco) Jurnal Komtika (Komputasi dan Informatika)
Herlawati Herlawati
Fakultas Ilmu Komputer, Universitas Bhayangkara Jakarta Raya
Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Social Sciences Other

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Journal : Jurnal Ilmiah FIFO

 1 
Klasifikasi Sentimen Opini Metaverse dari Twitter Menggunakan Algoritma Support Vector Machine Herlawati, Herlawati; Muhajirin, Adi; Izdihar, Zalfa
Jurnal Ilmiah FIFO Vol 15, No 1 (2023)
Publisher : Fakultas Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/fifo.2023.v15i1.007

Abstract

With the increasing use of Twitter, a real-time social media platform, it has become one of the places or spaces for people to express their opinions about the metaverse. Therefore, the development of a program capable of classifying tweets based on their opinions into positive, negative, and neutral categories is necessary. In conducting sentiment analysis, the Support Vector Machine (SVM) algorithm is used for classification. The results of this research, through testing using a confusion matrix, yield an accuracy rate of 0.83 or 83%, indicating the level of agreement between the model's predictions and the actual outcomes. Additionally, a precision of 0.93 or 93% is obtained, which shows the model's ability to accurately identify positive, negative, and neutral sentiments in tweets, and a recall of 0.83 or 83%, which describes the model's capability to find and classify accurately.
Klasifikasi Sentimen iPhone Bekas di Tokopedia menggunakan Naïve Bayes dan Support Vector Machine Novianto, Krisna; Herlawati, Herlawati; Hidayat, Agus
Jurnal Ilmiah FIFO Vol 17, No 2 (2025)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/fifo.2025.v17i2.010

Abstract

Kenaikan harga iPhone baru mendorong meningkatnya pembelian iPhone second di platform e-commerce seperti Tokopedia. Namun, konsumen masih menghadapi berbagai risiko terkait kondisi perangkat, performa komponen, dan keaslian yang umumnya teridentifikasi melalui ulasan pengguna. Penelitian ini bertujuan menganalisis sentimen dari 1.863 ulasan iPhone second untuk memperoleh gambaran objektif mengenai pengalaman konsumen. Teks ulasan diproses menggunakan TF-IDF sebagai representasi fitur dan SMOTE untuk mengatasi ketidakseimbangan kelas. Dua algoritma Naive Bayes dan Support Vector Machine (SVM) dibandingkan untuk menilai efektivitas klasifikasi. Hasil pengujian menunjukkan bahwa SVM memberikan performa terbaik dengan akurasi 96%, melampaui Naive Bayes yang mencapai 93%. Analisis lebih lanjut menemukan bahwa ulasan positif umumnya berkaitan dengan kualitas fisik dan kecepatan pengiriman, sedangkan ulasan negatif banyak menyoroti isu teknis serta keaslian perangkat. Penelitian ini berkontribusi pada penguatan literatur analisis sentimen e-commerce melalui evaluasi komprehensif terhadap kombinasi TF-IDF + SMOTE serta perbandingan performa Naive Bayes dan SVM dalam klasifikasi opini konsumen. Temuan ini menyediakan dasar empiris untuk penelitian lanjutan mengenai penilaian kualitas produk bekas berbasis ulasan daring.
Co-Authors A.A. Ketut Agung Cahyawan W Abd Rohman Abdul Kholis Achmad Wira Wiguna Adam Adam Adam Fajariansyah Adi Muhajirin Adi Supriyatna admin admin Aera Santiana Agus Hidayat Agustin, Syafira Cessa Ajie Prasetya Ajif Yunizar Pratama Yusuf AlHakim, Abdu Malik Andy Achmad Hendharsetiawan Anggaini, Meri Anisa Feby Yana Anita Setyowati Srie Gunarti Anita Setyowati Srie Gunarti Anita Setyowati Srie Gunarti Anita Setyowati Srie Gunarti Anton Anton Ardiansyah, Muhamad Arrasyid, Rizky Maulana Asmoro Bangun Priambodo Atika , Prima Dina Ayu Afidarisa Rahma Bangga Tua Siregar Bayu Andriansyah Ben Rahman Beno Aditya Sanusi Beno Aditya Sanusi Benrahman Bhagaskara Farhan Wiguna Binu Nuryadi Budi Santoso Bunga Pratiwi Cahyaaty, Tata Arya Christhover , Robbie Dadan Irwan Dani Dani Daniel Jhon Rosinton Hutauruk Desi Puspasari Diah Putri Ramadhani Dicki Rizki Amarullah Didik Setiyadi Dinda Mutiara Hanum Dwi Budi Santoso Dwi Budi Srisulistiowati Eka Puspita Sari Eka Suryani Pratiwi Ekawati, Inna Endang Retnoningsih Erene Gernaria Sihombing, Erene Gernaria Ervan Dwi Kurniawan Fachrullyanta Adi Saputra Fadilah, Naufal Arif Fahrika, Andi Ika Faisal Adi Saputra Fandiansyah, Rafly Fata Nidaul Khasanah Feni Meilan Tasiba Firyal Rosiana Dita Frieyadie Galih Apriansha Pradana Gedhe Hilman Wakhid Gilby Lionska Wenas Gymnastiar, Muhammad Handry Hartino Haris, Syamsul Alam Harviansyah, Muhammad Haryono Haryono Haryono Hendharsetiawan , Andy Achmad Hendharsetiawan, Andy Achmad Heri Prabowo Hero Suhartono Hero Suhartono, Hero Hutauruk , Daniel Jhon Rosinton Icah Fitri Yani Idaul Hasanah Ikhsan Dwikurniawan Ikhsan Dwikurniawan Ira Wardani Irham Cahya Nugraha Irwan Raharja Ivan Nur Firdaus Izdihar, Zalfa Jaja Jaja JAJA, JAJA Joko Dwi Hartanto Juandika Shevani Julaiwa, Siti Hawa Karnita Afnisari, Karnita Krisendo Setiawan Kukuh Dwi Prasetyo Kurniawan, Ervan Dwi Kustanto , Prio Ladyana Suciani Syafitri Lestari, Tyastuti Sri Lubis, Riski Aditya Magdalena, Caroline Julyana Maimunah Maimunah Maimunah Maimunah Maimunah Maimunah, Maimunah Malikus Sumadyo Mardi Yudhi Putra Mayora Lolly Ishimora Merza Dheo Prakoso Muhamad Ardiansyah Muhammad Harviansyah Muhammad Muharrom Muhammad Riky Sudrajat Muhammad Zidan Al Faiq Nabila , Marsyanda Salsa Ningrum, Mirza Cahya Nita Merlina Nita Merlina, Nita Nitin Kumar Tripathi Noer Hikmah Novaldi Nur Pratama Novianto, Krisna Nunung Hidayatun Nur Amanda Pratiwi Nurchayati Nurchayati Nurcholis Nurcholis Oriza Sativa Dinauni Silaen Pahrizal, Pahrizal Popy Purnamasari Wahid Suyitno Pradana , Galih Apriansha Pramuhesti, Salwa Nabiila Priatna , Wowon Prihatin, Sandy Satyo Prima Dina Atika Purnama, Putra Aldi Purnomo, Rakhmat Purwanti, Santi Rachmatin, Nida Rafika Sari RAFIKA SARI Rahmadya Trias Handayanto Raihan Nurfaidzi Ramadhan, Sahara Ramadhani, Diah Putri Rasim Rasim Rasim, Rasim Rejeki , Sri Retno Nugroho Whidhiasih Retno Sari Riska Utami Dewi Rismayana, Raka Rizki Aulianita, Rizki Robbie Christhover Robertus Suraji Rosliana, Siti Rusdiansyah Rusdiansyah Salwa Nabiila Pramuhesti Samsiana , Seta Sandy Satyo Prihatin Santoso , Muhammad Reinaldy Sanusi, Beno Aditya Saputra , Faisal Adi Saputra, Fachrullyanta Adi Sari , Rafika SATRIYAS ILYAS Septi Eka Hardyana Septia, Dwi Yoga Seta Samsiana Seta Samsiana Seta Samsiana Seta Samsiana Seta Samsiana Setiawan, Andy Achmad Hendhar Setyowati Srie Gunarti, Anita Shadriyah , Shadriyah Silaen, Oriza Sativa Dinauni Siti Masripah, Siti Siti Rosliana SITI SETIAWATI Sohee Minsun Kim Solikin Solikin Solikin Solikin Sri Rejeki Sri Sureni Sugeng Murdowo Sugiyatno , Sugiyatno Sugiyatno Sugiyatno Sugiyatno Sugiyatno Sunandar Sunandar Syadhaffa Gedriyansah Syafina, Prilia Hashifah Syahbaniar Rofiah Syahfitri, Intan Cahya Tambun, Jerisman Jhon Wesli Tia Monisya Afriyanti Trisumeikra, I Komang Arya Tumbur Togu Tyastuti Sri Lestari Tyastuti Sri Lestari Umi Salamah Wicaksono, Naufal Eka Wida Prima Mustika Wiguna, Bhagaskara Farhan Wijaya, Indra Yana, Anisa Feby Yessi Rahmawati Yugo Bhekti Utomo Yusuf, Ajif Yunizar Pratama