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All Journal International Journal of Electrical and Computer Engineering IAES International Journal of Artificial Intelligence (IJ-AI) IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Economic Journal of Emerging Markets Jurnal Ilmiah Poli Rekayasa Proceedings of KNASTIK Bulletin of Electrical Engineering and Informatics CommIT (Communication & Information Technology) Indonesian Journal of Electrical Engineering and Informatics (IJEEI) SITEKIN: Jurnal Sains, Teknologi dan Industri Jurnal NERS Scientific Journal of Informatics Proceeding of the Electrical Engineering Computer Science and Informatics Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) POLYGLOT Emerging Science Journal Syntax Literate: Jurnal Ilmiah Indonesia JITK (Jurnal Ilmu Pengetahuan dan Komputer) Jurnal Komtika (Komputasi dan Informatika) International Journal of New Media Technology Jurnal Teknoinfo Jurnal Sisfokom (Sistem Informasi dan Komputer) International Journal of Supply Chain Management Poltekita : Jurnal Ilmu Kesehatan Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Informatika Jurnal Informatika Ekonomi Bisnis Jurnal Informatika dan Rekayasa Perangkat Lunak International Journal of Advances in Data and Information Systems Jurnal Sistem Komputer dan Informatika (JSON) Journal of Applied Data Sciences Walisongo Journal of Information Technology Jurnal Informatika dan Teknologi Komputer ( J-ICOM) Action Research Literate (ARL) Jurnal Indonesia Sosial Teknologi Eduvest - Journal of Universal Studies Jurnal Informatika Ekonomi Bisnis Jurnal Sistem Informasi International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities The Indonesian Journal of Computer Science Malahayati International Journal of Nursing and Health Science Jurnal Komtika (Komputasi dan Informatika)
Achmad Nizar Hidayanto
Fakultas Ilmu Komputer, Universitas Indonesia
Aerospace Engineering Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Other

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Journal : emerging science journal

 1 
Factors Affecting Switching Intention from Cash on Delivery to E-Payment Services in C2C E-Commerce Transactions: COVID-19, Transaction, and Technology Perspectives Betty Purwandari; Syahrul Alam Suriazdin; Achmad Nizar Hidayanto; Suryana Setiawan; Kongkiti Phusavat; Mutia Maulida
Emerging Science Journal Vol 6 (2022): Special Issue "COVID-19: Emerging Research"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/esj-2022-SPER-010

Abstract

During the COVID-19 pandemic, the application of e-payment has rapidly increased. However, e-payment has not been able to achieve a trustworthy level in e-commerce transactions. Thus, cash payment methods with Cash On Delivery (COD) services still dominate C2C e-commerce payment transactions in Indonesia. This study aims to investigate factors that affect users' switching intentions from COD to e-payment services. The research model was adopted by using the Push-Pull-Mooring framework, integrating perceived COVID-19 risk, technology acceptance, and transaction effort. Empirical research was conducted using data from 546 COD and e-payment users in Indonesia, with Structural Equation Modelling (SEM) being used to validate the model and analyze the hypotheses. The results indicate that switching intention from COD to e-payment is significantly influenced by pull factors in e-payment, which are economic benefits, performance expectancy, effort expectancy, and critical mass. There are also two mooring factors that significantly influence the switching intention from COD to e-payment, which are trust and perceived security and privacy. This study makes a significant contribution to the literature in terms of validating a theoretical framework that emphasizes factors that influence user switching intentions from COD to e-payment in the context of the COVID-19 pandemic. This research can be a reference for Indonesian payment system regulators and e-payment service providers in formulating regulations and strategies to accelerate the spread of digital transactions in Indonesia. Doi: 10.28991/esj-2022-SPER-010 Full Text: PDF
Prioritizing Barriers and Strategies Mapping in Business Intelligence Projects Using Fuzzy AHP TOPSIS Framework in Developing Country Ika Chandra Hapsari; Rayhan Anandya; Achmad Nizar Hidayanto; Nur Fitriah Ayuning Budi; Kongkiti Phusavat
Emerging Science Journal Vol 6, No 2 (2022): April
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2022-06-02-010

Abstract

Business Intelligence (BI) is an essential technology in an increasingly competitive landscape since it helps make decisions more accurately. To achieve an effective BI implementation, the organization must formulate the right strategy to overcome its challenges. This research aimed to develop a framework to map barriers into strategies using qualitative and quantitative methods. The qualitative approach is driven by interviewing BI experts to validate the barriers and strategies previously obtained. Based on the interview, there are 19 barriers and 9 strategies that could be used. The quantitative approach compiles a priority list of the most significant barriers and the most effective strategies to overcome these barriers using fuzzy AHP TOPSIS, an MCDM method to eliminate inconsistencies during ranking. The results indicate that the lack of collaboration between the IT and BI departments, the BI implementation demands to be done quickly, and low data quality are the main barriers that hinder BI's success. This research also found that business people's involvement in a BI project is the best strategy to overcome the obstacles. The chances of a successful BI implementation will increase by having good cooperation between IT and business units within the company. Doi: 10.28991/ESJ-2022-06-02-010 Full Text: PDF
Turning Pirates into Subscribers: A Status Quo Bias Perspective on Online Movie Service Switching Intention Panca O. Hadi Putra; Muhammad Imam Santosa; Ika Chandra Hapsari; Achmad Nizar Hidayanto; Sherah Kurnia
Emerging Science Journal Vol 6, No 5 (2022): October
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2022-06-05-06

Abstract

This study aims to analyze the factors that influence a person's intention to use a subscription-based streaming service application using the perspective of the inertia of piracy movie application users. This study investigates the factors that affect the inertia of movie piracy application users. The theory used is a combination of the status quo bias theory and coping theory. This research uses a quantitative approach and an online survey method for data collection. Data collection resulted in 378 responses that were subsequently analyzed using the covariance-based structural equation modeling (CB-SEM) technique. It was found that inertia (the level of user inertia) negatively affects intention to use (the intention to use a subscription-based streaming service application) and convenience. In addition, convenience, perceived controllability (a person's level of control over the application), and morality positively influence intention to use. Furthermore, it was also found that perceived cost and personalization do not affect the intention to use. Inertia is also positively and significantly influenced by the transition cost (effort to move). The factors that have the highest correlation values are transition cost and inertia. Doi: 10.28991/ESJ-2022-06-05-06 Full Text: PDF
Factors Affecting Switching Intention from Cash on Delivery to E-Payment Services in C2C E-Commerce Transactions: COVID-19, Transaction, and Technology Perspectives Purwandari, Betty; Suriazdin, Syahrul Alam; Hidayanto, Achmad Nizar; Setiawan, Suryana; Phusavat, Kongkiti; Maulida, Mutia
Emerging Science Journal Vol. 6 (2022): Special Issue "COVID-19: Emerging Research"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/esj-2022-SPER-010

Abstract

During the COVID-19 pandemic, the application of e-payment has rapidly increased. However, e-payment has not been able to achieve a trustworthy level in e-commerce transactions. Thus, cash payment methods with Cash On Delivery (COD) services still dominate C2C e-commerce payment transactions in Indonesia. This study aims to investigate factors that affect users' switching intentions from COD to e-payment services. The research model was adopted by using the Push-Pull-Mooring framework, integrating perceived COVID-19 risk, technology acceptance, and transaction effort. Empirical research was conducted using data from 546 COD and e-payment users in Indonesia, with Structural Equation Modelling (SEM) being used to validate the model and analyze the hypotheses. The results indicate that switching intention from COD to e-payment is significantly influenced by pull factors in e-payment, which are economic benefits, performance expectancy, effort expectancy, and critical mass. There are also two mooring factors that significantly influence the switching intention from COD to e-payment, which are trust and perceived security and privacy. This study makes a significant contribution to the literature in terms of validating a theoretical framework that emphasizes factors that influence user switching intentions from COD to e-payment in the context of the COVID-19 pandemic. This research can be a reference for Indonesian payment system regulators and e-payment service providers in formulating regulations and strategies to accelerate the spread of digital transactions in Indonesia. Doi: 10.28991/esj-2022-SPER-010 Full Text: PDF
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