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Kualitas Pelayanan Kantor Kelurahan Kedaung Kota Tangerang Selatan. Nimas Arum P.S; Mawar Mawar
CENDEKIA: Jurnal Ilmu Sosial, Bahasa dan Pendidikan Vol. 3 No. 4 (2023): CENDEKIA: Jurnal Ilmu Sosial, Bahasa dan Pendidikan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/cendikia.v3i4.2050

Abstract

This Study examines the low quality of public service provided by Kedaung Village officials,Lack of public knowloedge regarding public service,procedures in kedaung Village,lack of response and attention from Kedaung Village officials to people who need service in Kedaung Village.the purpose of the research is to find out and analyze more broadly regarding the quliy of service at the Kedaung Vilage,south Tangerang City.The Method used in this study is a descriptive qualitative approach that aims to describe service at the Kedaung Village office.The results of this study use the service quality theory of Zeithaml Berry and Prasurahman,namely Tangible (Direct evidence),Realibility (realibility),Responsiveness (responsiveness),Assurance (guarantee),Empathy (empathy).This shows that the service at the kedaung sub-district office has not run perfectly.On the Realibility indicator,it has not run perfectly,such as the expertise of officers in using supporting facilities in the service process. On the responsiveness indicator,all officer who carry out service are classified as responsive to the community who want perform service or people who have complaints about the ongoing service process.
Pelatihan Pembuatan Kaligrafi Sistem Totol Spons di Pesantren Modern Nuur Ar-Radhiyyah Zaifatur Ridha; Sugianto Sugianto; Mawar Mawar
Jurnal Pengabdian Masyarakat Indonesia Sejahtera Vol. 3 No. 3 (2024): September: Jurnal Pengabdian Masyarakat Indonesia Sejahtera
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/jpmis.v3i3.1672

Abstract

Calligraphy plays a very important role in the development of Islamic civilization. In the current era of globalization, young people are exposed to a variety of knowledge, cultures, perspectives, and ethics that influence changes within them. This training was conducted with the aim of introducing the art of calligraphy to the students (santri), which they can develop as part of their future careers. The training activities were carried out by members of the field experience practice team, who are students of the Islamic College (Sekolah Tinggi Agama Islam) Jam'iyah Mahmudiyah Tanjung Pura. The activity included planning, implementation, and evaluation. The methods used in this training were lectures, demonstrations, and hands-on practice. The results of this community service activity showed that: (1) The planning stage included initial observation, needs analysis, participant recruitment, and scheduling; (2) The training consisted of a one-time session using lectures, demonstrations, and writing practice; and (3) Evaluation was conducted during the training process, at the end of each session, and at the conclusion of the overall training. The dotted sponge calligraphy training left a unique impression and challenge for the students, fostering enthusiasm. It also brought about positive outcomes, such as helping students to develop calmness and concentration.
Strategi Penerapan Reformasi Birokrasi Pada Sekretariat Jenderal Kementerian Koperasi Dan Usaha Kecil Menengah Republik Indonesia Shefika Candra Kirana; Mawar Mawar
Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA Vol. 2 No. 3 (2024): Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/birokrasi.v2i3.1338

Abstract

The implementation of bureaucratic reform at the Secretariat General of the Ministry of Cooperatives and SMEs of the Republic of Indonesia is still seen as an additional task and has not become an integrated part of the strategy to increase efficiency and effectiveness in realizing agency performance, then the organizational and governance restructuring carried out still requires adjustments to tasks and functions in achieving output as expected, then another problem is the still limited professionalism of the apparatus, especially in terms of competence and commitment in implementing bureaucratic reforms. This study aims to identify and analyze the strategy for implementing bureaucratic reform in government institutions, the Office of the Ministry of Cooperatives and SMEs of the Republic of Indonesia, especially the Secretariat General based on Geoff Mulgan's theory, of purpose, environment, direction, action, learning. The method used is descriptive with a qualitative approach. Data collection techniques through interviews, observation, and documentation. The results of the study show that the objective indicators are optimal, namely the leaders of the bureaucratic reform team and employees are trying to increase the value of bureaucratic reform indicators with various activity programs. Environmental indicators are not optimal, due to the lack of human resources in abilities, knowledge, attitudes. The direction indicator is optimal, because employees get guidance and direction from the leader in terms of coordination, communication and motivation. The action indicators have not been optimal, because they are still faced by unresolved obstacles such as the transfer of positions between units and policy changes. In learning indicators that are not optimal, in the performance targets of each individual and organizational performance, the results are still lacking and there are still supervisors who do not reflect the feasibility and appropriateness so that they must be retested in order to realize good practice.
DEVELOPMENT OF ANDROID-BASED INTERACTIVE LEARNING MEDIA IN BASIC GRAPHIC DESIGN SUBJECTS AT VOCATIONAL SCHOOLS Aisyah Putri; Dasminar Dasminar; Delfa Delfa; Levi Levi; Mawar Mawar; Yadika Yadika
INFOKUM Vol. 11 No. 04 (2023): Agustus : Engineering, Computer and Communication
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/infokum.v11i04.1788

Abstract

The problem in this study is that students do not understand the material as a result of which many students score low, lack of interest in learning and student motivation in the teaching and learning process, there is no android-based interactive media. The purpose of this study was to design interactive android-based learning media in the class X Basic Graphic Design subject at SMKN 1 X Koto Above using the smart app creator application, as well as knowing the quality of the media in designing Android-based interactive learning media in the Basic Graphic Design class. X at SMKN 1 X Koto Above. The method used in this study is MDLC (Multimedia Development Life Cycle) which consists of 6 stages namely Concept, Design, Material Collecting, Assembly, Testing, Distribution. By using alpha and beta testing. Alpha testing is carried out using the Black Box method, while beta testing includes material validity, media validity and user feasibility testing. The results of the Black Box test properly, beta test results on material validation 0.95% with the valid category, 0.94% media test results with the valid category, user feasibility test 88.8%, with very good category.
PERAN PRODUK MANAGER DALAM PENGEMBANGAN APLIKASI SI CANTIK Novinda Serikandi; Mawar Mawar; Ainaya Nazilatul Fathinia Muqaffa; Revindra Al Ghivary
Journal of Research and Development on Public Policy Vol. 1 No. 4 (2022): Desember : Journal of Research and Development on Public Policy
Publisher : Lembaga Pengkajian Dan Pengembangan Sumberdaya Pembangunan (lppsp)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (75.233 KB) | DOI: 10.58684/jarvic.v1i4.20

Abstract

Si Cantik stands for Integrated Licensing Service Application for the Public in the form of a cloud system that can be used by government agencies for free. Si Cantik itself is a web-based application that is integrated with online single submission (OSS) for licensing and non-licensing carried out by the government's One Stop Service (PTSP), both at the central and regional levels. This application was developed to facilitate transparent, effective and efficient licensing services. Product Manager or product management is a strategic function within a company organization that deals directly with matters related to product development, business improvement, product launches, to determining the marketing strategy of a product in the company. Product manager is concerned with product development. Therefore, a product manager is needed to develop the Si Cantik application. This type of research is a qualitative research with a descriptive approach, as well as data collection techniques with literature or literature studies. Si Cantik is designed to handle licensing and non-licensing processes, from the application stage to document issuance, and integrated executive report generation. The role of the product manager will help in developing the Si Cantik application. The product manager will use 12 tools to make his job easier. These 12 tools will be used for the development of the Si Cantik application and also add features that will provide convenience and convenience of service for the community.
Implementasi Kebijakan Pengupahan Oleh Dinas Tenaga Kerja Kota Tasikmalaya Muhammad Fahmi Ashiddiqi; Mawar Mawar
Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan Vol. 2 No. 1 (2025): Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/desentralisasi.v2i1.382

Abstract

This research is motivated by the lack of optimal implementation of wages in accordance with the basic minimum wage in Tasikmalaya City. The problem that was found was the lack of information about the amount of the City Minimum Wage that the company must provide to employees. The purpose of this study is to find out how the implementation of the Governor of West Java Regulation regarding the determination of the provincial minimum wage and the city minimum wage, and then the researcher also wants to know the extent of the policies of the Tasikmalaya City Government, especially the Tasikmalaya City Manpower Office, in realizing Law N0 13 of 2003 concerning Manpower. This study uses a qualitative method with a descriptive approach. The data obtained was carried out by observation, interviews, and documentation. The theory used in the analysis is the Van Metter and Van Horn Theory which consists of several indicators, namely: a) Policy Standards; b) Resources; c) Relations between Organizations; d) Characteristics of the implementing agent; e) Economic, social and political environmental conditions; f) the disposition of the executor. The results of the study show that policy standards and objectives have not felt a significant impact from existing regulations. Then human resources, budget, and materials at the Tasikmalaya City Manpower Office have not run optimally. Relations between organizations have gone quite well. The characteristics of the implementer have not been properly implemented, especially to the labor union. The disposition of the implementer has carried out programs that have referred to the needs of wages in the lake city, but there needs to be realistic and preventive measures taken in an effort to socialize wages and employment. Likewise, economic, social and political conditions that are quite supportive of the implementation of wages where the lake area itself has supporting human resources and natural resources.
Pengembangan Sumber Daya Manusia Pada PT. Bank Negara Indonesia (BNI) Persero Tbk. Kantor Pusat Jakarta Ariqah Nur Faizah; Mawar Mawar
Parlementer : Jurnal Studi Hukum dan Administrasi Publik Vol. 2 No. 1 (2025): Maret : Parlementer : Jurnal Studi Hukum dan Administrasi Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/parlementer.v2i1.485

Abstract

At present, competition in the banking industry is very tight and each banking company competes in prioritizing their strategies to improve the quality of the services they provide to their customers. One of the keys to producing quality services is by conducting human resource development activities. To support this, PT Bank BNI has several programs that are used to improve the competence of employees including the Daily Exercise Employee Program 46 (DEEP 46), BNI Smarter, and trainings that are usually held by the BNI Corporate University (BCV) division. The purpose of this study was to determine and analyze human resource development and to determine the supporting and inhibiting factors at PT BNI (Persero). The research method used in this research is descriptive qualitative. The data collection techniques used are interviews, documentation, and observation. The results of the research on human resource development at PT Bank Negara Indonesia (Persero) from three indicators, namely, (1) Knowledge, there are still employees who do not understand the material and conduct their own class sessions with employees who are better at mastering the material that has been taught during training activities, (2) Skills (ability), there are still obstacles that affect the performance of employees, (3) Skills, there are still employees whose abilities do not develop after participating in training activities.
Penerapan Dynamic Governance dalam Pengembangan Ruang Terbuka Hijau (RTH) di Kota Tangerang Selatan Divania Yovina Putri; Mawar Mawar
Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik Vol. 2 No. 2 (2025): Mei : Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v2i2.1395

Abstract

Green open space is one of the needs that cannot be ignored and is one of the elements of the city. The area of green open space in South Tangerang City has decreased because development continues to grow in each sub-district in South Tangerang City and the increase in population. Reduction of green open space caused by population density will automatically require building expansion. The purpose of this research is to find out and analyze the application of dynamic governance in the development of green open space in South Tangerang City. The method used in this research is descriptive research with a qualitative approach. This research uses theory with 3 indicators, think ahead, think again, and think across. Data collection techniques with observation, interviews, and documentation. Data analysis techniques with data reduction, data presentation, and conclusion drawing. The results showed that in the think ahead indicator, it can be said that the South Tangerang City Environmental Service has applied forward thinking because it is able to identify environmental developments, understand their implications and identify strategies needed to take advantage of new opportunities and prevent potential threats. In the thinking again indicator, it can be said that the Environment Agency of South Tangerang City has not used this thinking to achieve the desired solution in increasing the quantity of green open space. Where the percentage of green open space quantity in South Tangerang City from year to year is very slow to increase. In the thinking across indicator, it can be said that the Environment Agency of South Tangerang City has not done “learning from other cities” such as analyzing and then innovating practices that have been successfully implemented in a city. However, the Environment Agency of South Tangerang City is still trying to optimize the development of green open space in South Tangerang City.
Penerapan Model Kebijakan Kepemilikan Kendaraan sebagai Upaya Mengurangi Kadar Emisi Karbon Dioksida di Indonesia dan Singapura Miftah Anandini; Dian Azmi Khadijah; Febri Dwi Saputri; Shofiyah Aulia; Mawar Mawar
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 2 No. 3 (2025): September : Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Pub
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v2i3.959

Abstract

The issue of carbon emissions in the transportation sector is a major challenge for developing countries like Indonesia, which experiences a sharp increase in vehicle ownership each year. This study aims to compare vehicle ownership policies between Indonesia and Singapore as strategies for reducing carbon dioxide (CO₂) emissions. Using a qualitative method with a comparative study approach, data were obtained through literature analysis on regulations, policies, and secondary emission data. The results indicate that Indonesia focuses more on incentives and emission standards tightening, while Singapore enforces strict vehicle ownership restrictions through the Certificate of Entitlement (COE) system, additional taxes, and vehicle age limitations. The novelty of this study lies in its comparative focus on vehicle ownership regulations as policy instruments for emission control—an aspect rarely examined in the Southeast Asian administrative context. The study concludes that strict and structured regulations, supported by efficient public transport systems, are key to reducing transportation-related carbon emissions.
Perbandingan Pengelolaan Infrastruktur Transportasi Darat di Indonesia dan Jepang Lala Amalia Marcelina; Ade Hani Puspa Dewi; Irdan Suwardana Yahya; Kaila Zalfa Alisha; Mawar Mawar
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 2 No. 3 (2025): September : Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Pub
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v2i3.960

Abstract

Land transportation infrastructure is an important component in supporting public mobility and national economic growth. This research aims to compare the management of land transportation infrastructure in Indonesia and Japan by highlighting the differences in strategies, policies, and innovations implemented in each country. The method used is a literature study with a qualitative approach that examines policy documents, institutional reports, and previous research. The results show that Japan has built an integrated and efficient land transportation system through long-term planning and high-tech support, while Indonesia still faces challenges in infrastructure equity, governance, and rapid urbanization. However, Indonesia is starting to show progress through national strategic projects, service digitization, and technological cooperation with Japan. The implication of this study confirms that improving the quality of governance, fairer distribution of infrastructure investment, and integration of technology in the transportation system are not only important, but are key prerequisites for Indonesia to realize an efficient, inclusive, and sustainable transportation system. In addition, lessons learned from Japanese practices show that collaboration among stakeholders, regular evaluation of policies, and long-term planning need to be part of the land transportation reform framework in Indonesia.