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All Journal Indonesian Journal of Dialectics Jurnal Manajemen Indonesia Jurnal Analisa Sosiologi Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara IRJE (Indonesian Research Journal in Education) EDUKATIF : JURNAL ILMU PENDIDIKAN Jurnal Ilmu Sosial Politik dan Humaniora (Jisora) Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi International Journal of Demos Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Jurnal Pembangunan dan Kebijakan Publik Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Journal of English Language Teaching and Learning (JETLE) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Kebijakan: Jurnal Ilmu Administrasi International Journal Of Science, Technology & Management (IJSTM) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes AKSELERASI: Jurnal Ilmiah Nasional Ilomata International Journal of Social Science JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) International Journal of Science and Society (IJSOC) Educenter: Jurnal Ilmiah Pendidikan Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Srawung: Journal of Social Sciences and Humanities Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Influence: International Journal of Science Review Jurnal Pembangunan dan Kebijakan Publik Jornal Of Tourism Sciences (Toursci) Journal Of Public Policy (Social Politics) Sciences (Polisci) Journal Of Medicine And Health Sciences (Medisci) Journal Of Economic Sciences (Ekuisci) Journal of Education Sciences (Edusci) EDUCENTER JURNAL PENDIDIKAN ENDLESS : International Journal of Future Studies Jurnal Studi Pemerintahan
Ikeu Kania
Faculty Of Social And Political Sciences, Universitas Garut, Indonesia
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Evaluation of the Garut Regency National Health Insurance Program Ikeu Kania
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 3 (2021): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i3.2502

Abstract

The purpose of this study was to evaluate the National Health Insurance Program at the Garut Regency level. This study uses a mixed-method with a perception survey approach conducted on the quality of the National Health Insurance program in the Garut district. The sources of data in this study are primary data and secondary data. The data collection technique used is the questionnaire method with a data collection range of January-February 2021 with the questionnaire method and in-depth interviews. The unit of analysis in this study is the service provided to patients at the First Level Health Facility in Garut district. Determination of the sample using purposive random sampling method with criteria as patients who receive tiered referral services. Based on the results of research and analysis, it can be seen that: 1) The evaluation of the National Health Insurance program at the Garut Regency level is considered quite good with an index value of 3.05 (Enough), and the service model achievement indicator obtains an index value of Enough; 2) Based on the results of interviews with respondents, it shows that there are several health service problems, including the lack of understanding of the participants of the Health Social Security Administering Body on the service procedures applied, the socialization of the program has not been thoroughly carried out to the community; and 3) The service quality of the Health Social Security Administering Body in Garut district is considered quite good. 
The Effect of Covid-19 Vaccine Service Quality on Community Satisfaction at the Hauranggung Health Center, Garut Regency Ikeu Kania
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5452

Abstract

The Covid-19 pandemic has compelled public service institutions, notably Puskesmas, to provide Covid-19 immunization services to the public. The study's goal was to investigate the impact of service quality on community satisfaction in the Covid-19 vaccine service at the Hauranggung Health Center in Garut Regency. By employing a quantitative methodology, conducting research via a survey, and distributing questionnaires to 100 respondents via a purposive sampling method. Using the SPSS 25 analysis tool, the data was then analyzed using multiple regression. The findings revealed that four of the five service quality criteria, namely responsiveness, dependability, integrity, and fairness, had an impact on the satisfaction of people who got immunization services at the Hauranggung Garut Health Center. The reliability variable has no effect on community satisfaction. The responsiveness variable has the most impact on community satisfaction in the Covid-19 immunization service at the Hauranggung Health Center in Garut Regency, while reliability has the least effect.
Co-Authors ADE PURNAWAN Ade Setiadi Agustina, Novi Ahmad Kurniawan Aji Abdul Wahid Akbar, Gugun Geusan Akbar, Gugun Geusan Alya Rahmadhanty Alya Rahmadhanty Amelia Milano, Sheila Ananda Hilmaniah, Dena Anisa Nisrinna Annisa Deliana Putri Astri Mustakiah, Imas Dini Turipanam Alamanda Elvira Azis Ema Rismayanti Enung Trisnawati Erna Rustiana Fadhlurrohman, Mochammad Iqbal Fadlurohman, Mochammad Iqbal Fauzi, Fahmi Fitria, Dhina Amalia Geohansa, Ahmad Geusan Akbar, Gugun Gumilar, Budi Gan Gan Gumilar, Budi Gan Gan Gumilar Gusti Yandi, Ricky Heni Nugrahawati Hermawan, Yusup Idham Mufti Ilahi, Yosef Hadyan Fazzar Juliasih, Lia Meliana, Mila Miftahudin, Salfa Mila Karmila Mila Karmila Mila Karmila Muchtar Muchtar muchtar Mulyaningsih Mulyaningsih Mulyaningsih Mulyaningsih Mulyaningsih Mutiana Budiman Mutiana Budiman Nadya Pradipta Respati Nadya Pradipta Respati Nisa Nurmayani Nugrahawati, Heni Nul Hakim, Silva Nur Budi Wati Nurhadi Nurliawati, Nita Nurnafajrin, Riska Pupung Pundenswari, Pupung Putradi, Didit Fajar Raesalat, Riksa Rd. Ade Purnawan Retno Sunu Astuti Rismayanti, Ema Rustiana, Erna Selvi Silfiani Rahayu Setiadi, Ade Setiadi, Ade Setiadi Setiawan, Rahyuniati Sofiyani, Dafi Nur Awaliah Srimulyani, Yani Stiaji, Iwan Ridwan Sumarna, Eeng Sumrahadi Sumrahadi Trisnawati, Enung Uhmudin, Aceng Ulumudin, Aceng Windy Widiawati Windy Widiawati yudiardi, dodi Yudiardi, Dodi Yulia Agustina, Anisa Yundari, Yundari