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Noor Latifah
Universitas Muria Kudus
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Journal : JOURNAL OF APPLIED INFORMATICS AND COMPUTING

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Analysis of Digital Readiness in the Social Assistance Distribution System with the Unified Theory of Acceptance and Use of Technology (UTAUT) Adiyono, Soni; Latifah, Noor; Laily Fithri, Diana
Journal of Applied Informatics and Computing Vol. 9 No. 2 (2025): April 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i2.9070

Abstract

The adoption of digital systems for social assistance distribution has become increasingly vital in enhancing efficiency and accessibility. This study examines the acceptance of such a system using the Unified Theory of Acceptance and Use of Technology (UTAUT) model, analyzing six key constructs: Performance Expectancy (PE), Effort Expectancy (EX), Social Influence (SI), Facilitating Conditions (FC), Behavioral Intention (BI), and Actual Use (AU). A total of 150 respondents participated in the survey, providing insights into their perceptions of the system. The findings indicate that Performance Expectancy (4.2) received the highest mean score, demonstrating that users perceive the system as beneficial in improving efficiency. Effort Expectancy (4.0) suggests that the system is easy to use, while Social Influence (3.8) highlights the moderate role of external encouragement. Facilitating Conditions (3.9) reveal the availability of infrastructure but also suggest areas for improvement. Additionally, Behavioral Intention (4.1) and Actual Use (4.0) indicate strong user commitment toward system utilization. The study contributes to the understanding of digital technology adoption in social welfare programs and provides recommendations for optimizing system implementation. Future research should explore the long-term impact of digital adoption, assess its effectiveness in different demographic groups, and integrate qualitative insights to deepen the understanding of user experiences. Additionally, expanding the analysis to include external factors such as policy support, economic conditions, and digital literacy could further enhance the model’s applicability.
Co-Authors - Supriyono Adiyono, Soni Agus Tiyo, Muhammad Savra Ahyudiya, Higan Nanda Ainur, Ghefira Al Maududi, Abul A'la Al-Maududi, Abul Ala Andi Agus Setyawan Andinie, Lilian Bunga Andriawan, Yogi Andriawan, Yogi Andy Prasetyo Utomo Anggraeny, Wahyu Kartika Anteng Widodo Anwar Mallongi Aprilia, Tyas Arif Setiawan Arinda, Yosi Duwita Ariyanto, Januar Asih, Erny Atik Rokhayani Budi Cahyo Wibowo Dermawan, Fariz Dian Aditya Diana Laily Fithri Diana Laily Fithri Dihartawan, Dihartawan DWI RAHMAWATI Effendi, Luqman Eko Darmanto Elsya Vera Indraswari Erlina Nofianti Ernyasih, Ernyasih Fajar Nugraha Fajrini, Fini Fauzi, Sa'ad Fauzia, Ghina Zahrotul Fawwaz, Muhammad Taufiq Ferry Ferdiansyah, Ferry Gudnanto Herdiansyah, Dadang Hidayat, Hilmi Bayu Higan Nanda Ahyudiya Ida Ayu Putu Sri Widnyani Ika Friscila, Ika Imam Abdul Rozaq Iman, Hadad Karsa Nur Izzatul Wahyuningsih Jaksa, Suherman Juhazty, Meti Brendha Kharisma, Dayu Swasti Kristiana, Isha Desty Kurniasari, Nita Kurniawan, Rizky Dwi Kusumawardhana, Muhammad Anton Laily Fithri, Diana Lina Anjelina Lisa Rachmawati Lubis, Anwar Lusida, Nurmalia Madiana, Tiara Septya Marlina Oktaviani Maulidiawati, Chyntia Melviani, Melviani Mochammad Imron Awalludin Mubarrizi, Nor Muhammad Muhammad Muhammad Firdaus, Ricko muhammad rizky, muhammad Muhammad Shofiyuddin Munawaroh, Vika Aulia Munaya Fauziah Munggaran, Gilang Anugerah Nafi’ Inayati Zahro Noor Yulita Dwi Setyaningsih Nujulla, Puspa Odang, Maulidina Salsabilla Pawestri, Hasna Pratomo Setiaji Purwanto, Ari Joko Putri Kurnia Handayani Putri, Vivinda Trisnowati R Rhoedy Setiawan Rahman, Nisa Aulia Rayhana, Rayhana Rike Syahniar Rina Fiati Rohama, Rohama Romadhon, Zainur Romdhona, Nur Setyawan, Andi Agus SG, Hardiman Sofian, Ahmad Srisantyorini, Triana Suherman, Suherman Sulistina Rini Supriyono Supriyono Supriyono Suryaalamsah, Inne Indraaryani Sutono Sutono Sutono Syafiul Muzid Triya Adzani Maulidina Tutik Khotimah Viki Muliawati Wulandari Wahdah, Rabia Wiwit Agus Triyanto Wulandari, Berliana Adya Yudie Irawan Zakaria Mubarok, Adhi Zen, Azizah Zulfa Himmatul Ulya