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Journal : Jurnal NERS

Barriers and enablers to the implementation of person-centred care in an Indonesian hospital: a qualitative study Dewi, Wan Nishfa; Nazriati, Elda
Jurnal Ners Vol. 19 No. 4 (2024): NOVEMBER 2024
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jn.v19i4.55840

Abstract

Introduction: Person-centred care (PCC) is increasingly considered as one of the criteria standards for delivering healthcare in hospitals. Registered nurses are increasingly expected to provide PCC in daily practice. However, although the hospital commits to enhancing and improving PCC, implementing this approach into practice has faced barriers and enablers. As the implementation of PCC is still at an early stage of development, it is well-recognised that the need to identify barriers and enablers is essential. This study aims to explore these barriers and enablers to implementing PCC in Indonesian hospitals. Methods: This study employed a qualitative exploratory study conducted from July 2023 to September 2023 at a public hospital in Pekanbaru, Riau Province. It applied semi-structured interviews to collect data on barriers and enablers to implement PCC from 2 managers and 12 nurses from the medical ward. All participants were selected using a purposive sampling technique. Data collected from interviews were transcribed and then thematically analysed. Results: Three barriers-related themes emerged, namely time constraints and workload, lack of resources, and communication challenges. Furthermore, three enablers themes also emerged, including leadership, commitment, and sufficient monitoring and supervision. Conclusions: The study results lead hospital managers and policymakers to overcome existing barriers using adaptive planning and strategies and to improve enablers with well-trained professionals and strong leadership to deliver a PCC approach into practice. The implications to practice are that healthcare organisations must continue their support to decrease the barriers and optimise professional care in healthcare facilities to improve healthcare services.
Co-Authors ", Herlina " ", Nurhidayati " , Deviona, , Aminatul Fitri Amoy Amelia Sanusi Andika Syahputra Angelina Harefa Angraini, Silfi Anjely, Selly Ari Pristiana Dewi Arneliwati Aswan, Muhammad Farhan Azzahra, Adila Bayhakki Bayhakki Bayhakki Bayhakki Bayhakki Bayhakki, Bayhakki Bima Permatasari Damanik, Siti Rahmalia Darwin Karim Depari, Syella Elnida Dilaluri, Ade Dini Sisware Yulia Dwi Amalia Ramadhan Dwiyanti, Septika Elda Nazriati Elen " Debora Elen Debora Erika Erika Erwin Erwin Erwin Erwin Erwin Erwin Essa Widya Pertiwi Fajriati, Yuri Rahma Fathmi Khaira Fathmi Khaira FELLYA ALMA HESTI Firliany Triamanda Fismaleni, Menik Fitri Amelia Gamya Tri Utami Ganis " Indriati Ganis Indriati Giatri Rahma Sari Harahap, Nuraisyah Hasanah, Izzahtul Hasibuan, Mujahidah Hayatul Ismi Hellena Deli Herlina Herlina Hunafa, Zahra Idzni Nelia Mustafa Ihda Hasbiyati Indri Safitri Indriati, Ganis Inggrid Dwi Wahyuni Irman Tabroni Jumaini, Jumaini Karim, Darwin Khalil Gibran Maimunah, Maimunah Maysa Yutari Dewi Megawati Kristina Parapat Melvi " Gustiarinni Mia Mildani Jamil Misrawati Misrawati Muhammad Fauzan 'Azima Mukhlis R. Nelfia, Efi " Nia Fadhilah Nofrizal Nofrizal Nurfa Tiarana Anggraini Nurhannifah Rizky Tampubolon Nurul Huda Nurul Huda Olivia Indarti Olivia Indarti Oswati Hasanah Parapat, Megawati Kristina Permatasari, Bima Putra Mulia Putra Mulia Putra, Hendri Putriana, Nila Qodri alamsyah Ranti Marisa Reni Zulfitri Rianda, Deby Riri Novayelinda Riski Amaliyah, Riski Rismadefi - Woferst Rizka, Yulia Romadiansyah, Zulfitrah Safri Safri Safri Safri Salsabila Putri Aulia Sandra ' Sanusi, Amoy Amelia Siti Rahmalia Hairani Damanik Sri Fitri Yanti Sri Wahyuni Sri Wahyuni Sri Wahyuni Sulastri Sulastri Syeptri Agiani Putri Tahuddin Badullah Saragih Tasya Darmatatya Ulfia Hasanah Veny Elita Vicky Setiarini Vidia Humaira Wahyuni Wahyuni Wasisto Utomo Widia Lestari Yesi - Hasneli Yuftriana Amir Yulia Irvani Dewi Yulinda Ronauli Br Manalu Yurike Reza Zukhra, Ririn Muthia