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Journal : Journal of Educational Study

Investigating Experience of University Students in Using ChatGPT in English Learning Context Devi, Ni Nyoman Risna Sari; Santosa, Made Hery; Kusuma, I Putu Indra
Journal of Educational Study Vol. 5 No. 2 (2025): Upcoming Issues (December)
Publisher : English Education Department STKIP Agama Hindu Singaraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36663/joes.v5i2.1069

Abstract

The integration of Artificial Intelligence (AI) in education, particularly generative tools like ChatGPT, has significantly reshaped how language learning is approached in higher education. However, while much has been said about the potential benefits of AI, there remains a lack of empirical research on students’ actual experiences. This study investigates the user experience (UX) of 110 English Language Education (ELE) students at Universitas in Bali using ChatGPT to support their English learning. The User Experience Questionnaire (UEQ) was employed to measure six key dimensions: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. The results indicate that students perceived ChatGPT positively across all dimensions, especially in terms of ease of use, emotional engagement, and learning efficiency. Validity and reliability tests confirmed the robustness of the instrument. The findings highlight ChatGPT’s potential not only as a functional educational tool but also as a motivational and user-friendly platform. However, the study also underscores the need for digital literacy and ethical guidance to ensure responsible use. This research contributes to a more nuanced understanding of AI in language education and provides insights for educators and policymakers aiming to integrate AI meaningfully into curriculum design.
Co-Authors ., Dr. Sudirman, M.L.S ., Dr. Sudirman, M.L.S ., Gede Agus Artasthana ., I Gede Wahyu W.p ., I Gede Wahyu W.p ., I Kadek Agus Hendra Yasa Dinatha ., I Kadek Mudita ., I Putu Oka Mahendra ., Ida Ayu Made Dwi Srawasti ., Ida Ayu Made Dwi Srawasti ., Luh Putu Dewi Lestari ., Luh Putu Dewi Lestari ., Made Widi Darma Prasetya ., Made Widi Darma Prasetya ., Ni Made Ari Widyantari ., Ni Made Ari Widyantari ., Ni Nyoman Dewik Sawitri ., Ni Nyoman Dewik Sawitri ., Ni Putu Anggie Orchidiani ., Ni Putu Anggie Orchidiani ., Ni Putu Artila Dewi ., Ni Putu Artila Dewi ., Ni Wy Oktavia Usadi ., Niluh Sri Hendrayani ., Niluh Sri Hendrayani ., Prof. Dr. Anak Agung Istri Ngr. Marha ., Putu Kusumawati ., Putu Kusumawati ., Yeyen Andiani Anak Agung Istri Ngr. Marhaeni Anak Agung Putri Maharani Antini, Ade Juni Aritini, Luh Putu Ashadi Br Kaban, Gres Desika Br Sembiring, Belia Damayanti Darmayasa, Made Wahyu Devi, Ni Nyoman Risna Sari Dewa Komang Tantra Dzul Rachman, Dzul G.A.P. Suprianti Gede Mahendrayana Gusti Ayu Putu Taharyanti Gusti Ayu Putu Taharyanti, Gusti Ayu Putu Hashim, Haida Umiera I Gede Budasi I Ketut Suada I Komang Agus Tirtayasa, I Komang Agus Tirtayasa I Putu Ngurah Wage Myartawan I Wayan Suarnajaya I Wayan Wiarta Jayanti, Made Dwi Surya Darmi Kadek Sintya Dewi Kartadi Ni Komang Amelia Luh Gd Rahayu Budiarta Luh Gede Eka Wahyuni Luh Putu Artini M.L.S ., Dr.Sudirman, M.L.S M.Pd. S.Pd. Luh Indrayani . Made Hery Santosa Marianus Roni Martina Mulyani Muhammad Handi Gunawan Ni Komang Amelia, Kartadi Ni Luh Diah Surya Adnyani Ni Luh Diah Surya Adnyani, Ni Luh Diah Surya Ni Made Ratminingsih Ni Putu Astiti Pratiwi Ni Putu Era Marsakawati Ni Putu Ristia Ayu Ningsih Ni Wayan Suniasih Ni Wayan Surya Mahayanti Nurwijayanti Prof. Dr. Anak Agung Istri Ngr. Marha . Prof. Dr.I Ketut Seken,MA . Putu Adi Krisna Juniarta Putu Kerti Nitiasih Putu Tressya, Susanti Resaldi, Muhamad Ridho Rio Arif Pratama Sari, Yulnada Sihombing, Filemon Sudirman Sudirman Susanti Putu Tressya Tarigan, Elsaday Marsanda Winarti, Desita Ahadia Yani, Ni Kadek Refi Marsita Yasa, I Gede Bayu Kartika