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All Journal Jurnal Manajemen dan Keuangan Proceeding International Conference on Information Technology and Business Jurnal Manajemen Magister Darmajaya International Journal of Artificial Intelligence Research Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Prosiding Seminar Nasional Darmajaya Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Iqtishoduna: Jurnal Ekonomi Islam Jurnal Bisnis Darmajaya Jurnal Ilmiah Edunomika (JIE) JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Jurnal Ekonomi Jurnal Publika Pengabdian Masyarakat Jurnal Pengabdian Mandiri Jurnal Pengabdian Masyarakat Tapis Berseri Jurnal Ilmiah ESAI Neraca Manajemen, Akuntansi, dan Ekonomi Journal of Digital Literacy and Volunteering Commodities, Journal of Economic and Business Jurnal Pengabdian Masyarakat Ekonomi dan Bisnis Digital Journal of Digital Literacy and Volunteering
Winda Rika Lestari
Fakultas Ekonomi Informatics And Business Institute (IBI) Darmajaya, Bandar Lampung
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Analisis Risiko Kredit Likuiditas dan Tingkat Suku Bunga Terhadap Profitabilitas Bank Umum Konvensional yang Terdaftar di Bursa Efek Indonesia Tahun 2019-2023 Guntama, Resta; Lestari, Winda Rika
GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Vol 16 No 2 (2024): GEMA: Jurnal Gentiaras Manajemen dan Akuntansi
Publisher : Lembaga Penelitian, dan Pengabdian Kepada Masyarakat (LPPM) STIE GENTIARAS Bandar Lampung dan berkolaborasi dengan Ikatan Akuntan Indonesia Kompartemen Akuntan Pendidik (IAI KAPd)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47768/gema.v16i2.202406

Abstract

Salah satu indikator untuk melihat baik atau buruk kinerja suatu bank dapat dilihat dari analisis profitabilitasnya. Profitabilitas merupakan rasio keuntungan untuk mengukur seberapa besar tingkat keuntungan yang diperoleh perusahaan. Kriteria yang ditetapkan Bank Indonesia mengenai tingkat kesehatan faktor earning yaitu ROA > 1,5%. Faktor yang dapat mempengaruhi profitabilitas suatu bank yaitu Non Performing Loan (NPL). Financing to Deposit Ratio (FDR) dan BI Rate. Hasil analisis Risiko Kredit (NPL) terjadi pengaruh negatif dan signifikan terhadap Return On Asset (ROA). Secara Parsial, Financing to Deposit Ratio (FDR) tidak berpengaruh terhadap Return On Asset (ROA). Suku Bunga (BI Rate) tidak berpengaruh positif dan signifikan terhadap Return On Asset (ROA).
KUALITAS E-SERVICE: DAMPAKNYA PADA KEPUASAN DAN LOYALITAS PELANGGAN (STUDI KASUS M-BANKING BANK BRI BANDAR LAMPUNG) Farisi, Salman Al; Lestari, Winda Rika
JURNAL ILMIAH EDUNOMIKA Vol 8, No 4 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i4.15489

Abstract

This research aims to determine the influence of E-Service Quality on customer satisfaction and its impact on Customer Loyalty of Bank BRI Mobile Banking (m-banking) users in Bandar Lampung. The type of research used is associative with a quantitative approach. The population in this research is BRI Bank customers who use the BRImo application. The type of sampling used in this research is a nonprobability sampling method using a purposive sampling technique. The data analysis method used is Smart PLS 4.0 analysis. The research results show that; 1) Customer Satisfaction is not positively influenced by Efficiency; 2) Customer Satisfaction is not positively influenced by Pulfilmment; 3) Customer Satisfaction is positively influenced by Privacy; 4) Customer Satisfaction is positively influenced by Responsiveness; 5) Customer Satisfaction is not positively influenced by Contact; 6) Customer Satisfaction is not positively influenced by Website Design; and 7) Customer satisfaction has a positive influence on customer loyalty. Keywords : E-Service Quality, Customer Loyalty, Customer Satisfaction
Perancangan Aplikasi Bank Sampah Berbasis Website Untuk Kampus Bebas Sampah Marzuki, Marzuki; Hasibuan, MS; W, Dika Tondo; Rizal, Ruki; Lestari, Winda Rika
Journal of Digital Literacy and Volunteering Vol. 2 No. 1 (2024): January
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v2i1.77

Abstract

Waste management on campus has become increasingly crucial in addressing global challenges related to the waste crisis. This research outlines the implementation of a web-based Waste Bank Application at IIB Darmajaya Campus as a strategic step towards achieving the vision of a Zero-Waste Campus. The application is designed to enhance the campus community's participation in waste management through the use of information technology approaches. The research methodology involves application development and impact analysis. The research results indicate that the Waste Bank Application successfully increased awareness and participation of the campus community in waste sorting and recycling. The implementation of a reward point system in the application also proved effective in providing incentives for members, motivating them to contribute more actively. Through effectiveness evaluation, this study concludes that the web-based Waste Bank Application can be a key instrument in realizing a Zero-Waste Campus. These findings make a significant contribution to the literature on community-based waste management and offer practical insights for other educational institutions looking to adopt a similar approach. Policy recommendations and further development strategies are also proposed to support the sustainability of the Zero-Waste Campus program in the future.
Traveloka Booking Technology and Customer Satisfaction at Hotel Sahid Using TAM Model Ardila, Fidha Citra; Wibasuri, Anggalia; Lestari, Winda Rika
Jurnal Akuntansi, Keuangan, dan Manajemen Vol. 6 No. 2 (2025): Maret
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v6i2.4105

Abstract

Purpose: This study aims to test how factors in the Technology Acceptance Model (TAM) affect customer satisfaction at Sahid Hotel Bandar Lampung. Methodology: The data source used was primary. Data were collected through a questionnaire randomly distributed to 100 respondents using probability sampling techniques. Data analysis was performed using structural equation Modelling (SEM) with the help of the Smart-PLS application. Results: The results revealed that Perceived Usefulness (PU) had a positive effect on Traveloka’s Attitude Toward Using (ATUs). Perceived Ease of Use (PEOU) has a positive effect on Traveloka’s Attitude Toward Using (ATUs). Enjoyment has a positive effect on Traveloka’s Attitude Toward Using (ATU). Perceived Ease of Use (PEOU) has a positive effect on Traveloka’s Perceived Usefulness (PU). Conclusion: Attitude Toward Using (ATU) has a positive effect on Traveloka’s Behavioural Intention to Use (BI). Behavioural Intention to Use (BI) has a positive effect on customer satisfaction. Perceived Usefulness (PU) has a positive effect on customer satisfaction. Perceived Ease of Use (PEOU) has a positive effect on customer satisfaction. Limitations: To use a larger sample and be able to cover all elements of the population in a balanced manner so that the results of the study can better reflect the actual circumstances and the results can be generalized more broadly. Contribution: Hotel Sahid Bandar Lampung needs to optimize services to consumers. The service is optimized by ensuring security and comfort when transacting on Traveloka.
Personality Traits, Emotional Intelligence, Love Of Money, Financial Self-Efficacy, And Lifestyle On Financial Behavior Lestari, Winda Rika; Triandini, Khofifah; Saputra, Richard; Putri, Reisa Dyasvaro Zulanda
International Journal of Artificial Intelligence Research Vol 7, No 1.1 (2023)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v7i1.1.1111

Abstract

This research aims to determine the influence of personality traits, emotional intelligence, love of money, financial self-efficacy, and lifestyle on financial behavior. The type of research used is associative with a quantitative approach. The population in this study were students. The type of sampling used in this research is a nonprobability sampling method using snowball sampling and purposive sampling techniques. The data analysis method used is multiple linear regression analysis. The research results show that personality traits, emotional intelligence, love of money, financial self-efficacy and lifestyle have a significant positive effect on financial behavior. These results indicate that students who have good personality traits, good emotional intelligence, a high level of love of money, a good life style will have good financial behavior too. Furthermore, the higher a person's self-efficacy, the more responsible that person will be for their financial behavior.
OVERVIEW OF THE PLANNING DOCUMENT STRUCTURE AS A TOOL FOR LOCAL GOVERNMENT PERFORMANCE MEASUREMENT AND RISK MANAGEMENT Erafat, Yasiir; Lestari, Winda Rika
International Journal of Artificial Intelligence Research Vol 8, No 1.1 (2024)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v8i1.1.1353

Abstract

Local governments have a noble role in providing direct services felt by the community regarding basic needs such as civil registration services for primary and secondary education, health care, etc. by paying attention to the synchronization of policies at the central and provincial government levels. To ensure the effectiveness of the execution of these functions, local governments should adopt a performance management and risk management approach as formulated in applicable laws and regulations to improve the quality of strategic management in line with the principles of good governance. Based on these matters, by taking into account the applicable laws and regulations and taking into account the span of control of local government organizations, it is very necessary to identify detailed activities and/or end products documented in the annual planning document, especially at the Regional Apparatus Organization (OPD) level, detailed activities and/or end products describe in detail the sub-activities and sub-activity indicators, the identification and documentation can improve the quality of the OPD annual planning document as a living document, because it is not only used as a basis for measuring performance, but also as an input in identifying and analyzing risks at the operational level in achieving performance objectives at the sub-activity level, and can be used as an input in ensuring the cascade preparation of performance agreements from both the strategic level and the operational level. The methodology of this research uses a descriptive qualitative approach focusing on the Statute Approach and the Conceptual Approach
Pengaruh Atribut Produk, Persepsi Nilai Dan Pengalaman Konsumen Terhadap Keputusan Pembelian Apple Iphone Di Bandar Lampung Meizary, Ary; Lestari, Winda Rika
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 7 No 1 (2024): Article Research Volume 7 Number 1, January 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v7i1.1461

Abstract

Penelitian ini bertujuan untuk mengetahui dan menjelaskan ; (1) Pengaruh atribut produk (X1) terhadap keputusan pembelian (Y) Apple iPhone di Bandar Lampung, (2) pengaruh persesepsi nilai (X2) terhadap keputusan pembelian (Y) Apple iPhone di Bandar Lampung, (3) pengaruh pengalaman konsumen (X3) terhadap keputusan pembelian (Y) Apple iPhone di Bandar Lampung, (4) pengaruh secara bersamaan atribut produk (X1), persesepsi nilai (X2), pengalaman konsumen (X3) terhadap keputusan pembelian (Y) Apple iPhone di Bandar Lampung. Penelitian ini menggunakan jenis penelitian metode kuantitatifdengan sampel yang digunakan 134 responden yang merupakan pengguna ponsel iPhone di Bandar Lampung.Metode yang digunakan dalam pengumpulan data menggunakan data responden atau kuesioner.Analisis data yang digunakan dalam penelitian ini menggunakan analisis regresi linier berganda. Hasil dari penelitian ini menunjukan bahwa ; (1) atribut produk (X1) tidak berpengaruh terhadap keputusan pembelian (Y)Apple iPhone di Bandar Lampung, (2) persepsi nilai (X2) berpengaruh positif dan signifikan terhadap keputusan pembelian (Y)Apple iPhone di Bandar Lampung, (3) pengalaman konsumen (X3) tidak berpengaruh terhadap keputusan pemebelian (Y) Apple iPhone di Bandar Lampung, (4) atribut produk (X1), persesepsi nilai (X2), pengalaman konsumen (X3) secara simultan berpengaruh positif dan signifikan terhadap keputusan pembelian (Y) Apple iPhone di Bandar Lampung.
Perancangan Aplikasi Bank Sampah Berbasis Website Untuk Kampus Bebas Sampah Marzuki, Marzuki; Hasibuan, MS; W, Dika Tondo; Rizal, Ruki; Lestari, Winda Rika
Journal of Digital Literacy and Volunteering Vol. 2 No. 1 (2024): January
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v2i1.77

Abstract

Waste management on campus has become increasingly crucial in addressing global challenges related to the waste crisis. This research outlines the implementation of a web-based Waste Bank Application at IIB Darmajaya Campus as a strategic step towards achieving the vision of a Zero-Waste Campus. The application is designed to enhance the campus community's participation in waste management through the use of information technology approaches. The research methodology involves application development and impact analysis. The research results indicate that the Waste Bank Application successfully increased awareness and participation of the campus community in waste sorting and recycling. The implementation of a reward point system in the application also proved effective in providing incentives for members, motivating them to contribute more actively. Through effectiveness evaluation, this study concludes that the web-based Waste Bank Application can be a key instrument in realizing a Zero-Waste Campus. These findings make a significant contribution to the literature on community-based waste management and offer practical insights for other educational institutions looking to adopt a similar approach. Policy recommendations and further development strategies are also proposed to support the sustainability of the Zero-Waste Campus program in the future.
KUALITAS E-SERVICE: DAMPAKNYA PADA KEPUASAN DAN LOYALITAS PELANGGAN (STUDI KASUS M-BANKING BANK BRI BANDAR LAMPUNG) Farisi, Salman Al; Lestari, Winda Rika
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 4 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i4.15489

Abstract

This research aims to determine the influence of E-Service Quality on customer satisfaction and its impact on Customer Loyalty of Bank BRI Mobile Banking (m-banking) users in Bandar Lampung. The type of research used is associative with a quantitative approach. The population in this research is BRI Bank customers who use the BRImo application. The type of sampling used in this research is a nonprobability sampling method using a purposive sampling technique. The data analysis method used is Smart PLS 4.0 analysis. The research results show that; 1) Customer Satisfaction is not positively influenced by Efficiency; 2) Customer Satisfaction is not positively influenced by Pulfilmment; 3) Customer Satisfaction is positively influenced by Privacy; 4) Customer Satisfaction is positively influenced by Responsiveness; 5) Customer Satisfaction is not positively influenced by Contact; 6) Customer Satisfaction is not positively influenced by Website Design; and 7) Customer satisfaction has a positive influence on customer loyalty. Keywords : E-Service Quality, Customer Loyalty, Customer Satisfaction
PERANCANGAN DAN IMPLEMENTASI WEBSITE SEKOLAH DASAR NEGERI 1 KOTA GURING SEBAGAI MEDIA INFORMASI DAN KOMUNIKASI Meizary, Ary; Rika Lestari, Winda; N, Nisar
Jurnal Pengabdian Masyarakat Tapis Berseri (JPMTB) Vol. 4 No. 2 (2025): Jurnal Pengabdian Masyarakat Tapis Berseri (JPMTB) (Edition Oktober)
Publisher : Pusat Studi Teknologi Informasi Fakultas Ilmu Komputer Universitas Bandar Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/jpmtb.v4i2.154

Abstract

The rapid development of technology has opened many potential resources, one of which is the use of websites. A website is essential for increasing the visibility, reputation, and credibility of an organization. A school website is one type of organizational site that has a significant impact on the sustainability of a school. In today’s digital era, the use of information technology in education is becoming increasingly important, including at the elementary school level. Schools in Lampung Province need to have web-based information systems to support transparency, efficiency, and easy access to data for teachers, students, and parents. However, many elementary schools in Lampung still do not have an optimal information system, including SD Negeri 1 Kota Guring. The main problem faced is the absence of an official school website that provides information about the school profile, academic activities, and other important data. This community service activity aims to design and develop a school website using Google Sites as a digital information medium. The website is expected to facilitate access to academic and non-academic information for students, parents, and the wider community. The results show that SD Negeri 1 Kota Guring now has an accessible website for all stakeholders, which helps improve information transparency and strengthens the school’s professional image.
Co-Authors Albert Albert amnah amnah Anandha Sartika Putri Andien Amalia anggalia wibasuri Anuar Sanusi Apriyanti, Titin Ardila, Fidha Citra Arif Darmawan Audrey, Nabila Badri, Rico Elhando Bella Noviani Pratiwi Dewi Agustina Dika Tondo W Edi Pranyoto Edi Pranyoto Erafat, Yasiir Faurani Santi Singagerda Firmansyah F Ghina Rahmatun Ni’mah Guntama, Resta Hasibuan, MS HERU WAHYUDI Ita Fionita Liza Karmela Lukmanul Hakim M Said Hasibuan Marzuki Marzuki Marzuki Marzuki Meizary, Ary Mulyono, Surya N, Nisar Nursiyanto Oci Pitriyanti Putri, Reisa Dyasvaro Zulanda Rizal, Ruki Ruki Rizal Salman Al Farisi, Salman Al Saputra, Richard Sari, Syara Purnama Sri Lestari Supriadi Supriadi Suryanto Suryanto SUSANTI Susanti Susanti Triandini, Khofifah W, Dika Tondo Wahyu Kuntarti Wasilah Wasilah Wirdatul Jannah Wulandari Wulandari Yosua Theo Herlia Yudhistira Ardana