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All Journal Proceeding International Conference on Information Technology and Business International Journal of Artificial Intelligence Research International Journal of Economics, Business, and Entrepreneurship (IJEBE) Journal of Research in Social Science and Humanities Jurnal Publika Pengabdian Masyarakat
Faurani Santi Singagerda
Institut Informatika dan Bisnis Darmajaya
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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THE DETERMINANT OF DIGITAL BASED BRAND LOYALTY WITH BRAND LOVE AS MODERATING VARIABLE OF EL’S COFFEE Ketut Sardoni; Faurani Santi Singagerda; Nia Lefiani
Prosiding International conference on Information Technology and Business (ICITB) 2019: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 5
Publisher : Proceeding International Conference on Information Technology and Business

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Abstract

The purpose of this study was to determine the effect of Brand Image, Customer Satisfaction, Brand Trust on Brand Loyalty with Brand Love as a moderating variable in El coffee in Bandar Lampung. Problems that take the study of this tends to the development of a brand that is highly influential for the growth of a business to create consumer loyalty so there is no decline. The type of research is using research quantitatively with methods of causal research. The samples in the study are totaled 100 responded by using the formula slovin and using techniques sampling purposive sampling. Research is using the method of analysis of SEM by using application Smart PLS. The hypothesis in the study to determine whether the brand image impact positively on Customer Satisfaction and Brand Trust, Are Customer Satisfaction impact positively on Brand Trust, Are Customer Satisfaction and Brand Trust impact positively on Brand Loyalty, and Customer Satisfaction, Brand Trust and Brand Loyalty influential positive to Brand Love.Keywords: Brand Image, Customer Satisfaction, Brand Trust, Brand Love, and Brand Loyalty.
Pandemics' Contagion And Spillover Effects On Global Financial Markets Faurani Santi Singagerda; Anggalia Wibasuri; Andi Desfiandi
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.2.878

Abstract

This study will examine at the relationships and influence of economy factors on another variable of the Covid-19 Pandemic effect on The Financial Market Index on The Indonesia Stock Exchange during the coronavirus pandemic. Considering daily Covid-19 confirmed cases from the United States and China, as well as the Stock Indexes of the United States, China, and Indonesia from January 1, 2020 to October 30, 2020. The results demonstrate that the total active instances of Covid-19 in the United States (USAC) have a positive impact on the Indonesian Financial Market Index (JKFINA). It is indicated by a decline in primary industry and its contribution to economic growth, which has impacted on China's raw material export to Indonesia. Many corporations have dropped, causing issues with the banking industry and, as a result, a negative influence on the Indonesian Financial Stock Index (JKFINA). Given these conditions, the Indonesian government must fully support the activities of small, medium, and large businesses in order to maintain and promote Indonesia's export activities, provide simplicity in export permits, accelerate the export licensing process, and pay more attention to the rules set by the US. Due to the restriction of raw material supply from China, Indonesia needs to be able to optimize its own resources
PEMBELAJARAN DI RUMAH BERBASIS MASYARAKAT: MENGATASI TANTANGAN PENDIDIKAN DAN MENDORONG MOTIVASI BELAJAR SELAMA PANDEMI COVID-19 Faurani Santi Singagerda; Winda Rika Lestari; Sri Lestari; Andien Amalia
Jurnal Publika Pengabdian Masyarakat Vol 5, No 1 (2023): Jurnal Publika Pengabdian Masyarakat
Publisher : Institut Informatika dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jppm.v5i1.3801

Abstract

Kebijakan “jaga jarak atau Physical Distancing” yang diterapkan pemerintah sebagai pencegahan wabah Covid-19 memberikan banyak dampak pada manusia, salah satunya pada proses Pendidikan yang dari tatap muka menjadi pembelajaran jarak jauh. Banyak kendala yang dihadapi oleh para orang tua dalam membimbing, mengarahkan terutama mengajari anaknya jika ada kesulitan dalam belajar di rumah. Kegiatan pengabdian masyarakat dilaksanakan di Desa Batu Putu berupa pendampingan bimbingan belajar di rumah bagi siswa sekolah dasar desa Batu Putu, Teluk betung Timur, Bandar Lampung. Kegiatan ini dilakukan untuk menumbuhkan motivasi belajar siswa dan membantu permasalahan yang terjadi pada siswa sekolah dasar. Selain itu juga diberikan sosialisasi kepada orang tua agar lebih maksimal dalam mendampingi anak belajar dari rumah. Kegiatan dilakukan dalam tahap persiapan, pelaksanaan, sosialisasi, dan evaluasi. Evaluasi dilakukan dengan memberikan kuesioner pertanyaan mengenai pendampingan yang dilakukan. Hasilnya para siswa dan orang tua sangat puas, terbantu dalam belajar di rumah, dan mendukung kegiatan pendampingan belajar selama pandemic covid 19.Kata Kunci—physical distancing, kegiatan pendampingan belajar, manfaat kegiatan.
Digital Fluency as a Missing Mechanism in Government Digital Transformation: Linking Digital Literacy, Technostress, and Employee Performance Bertilia Utari; Faurani Santi Singagerda
International Journal of Economics, Business, and Entrepreneurship Vol 9 No 1 (2026): IJEBE January - June 2026
Publisher : FEB - Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/ijebe.v9i1.441

Abstract

This study examines the effects of digital literacy and technostress on employee performance through digital fluency among Indonesian civil servants implementing the Electronic-Based Government System (SPBE). Drawing on Dynamic Capabilities Theory, it proposes that digital literacy enhances digital fluency and performance, while technostress reduces both outcomes, with digital fluency serving as a mediating mechanism. A quantitative cross-sectional design was employed using survey data from 252 civil servants selected through purposive sampling. Data were collected between February and April 2026 through online questionnaires and analyzed using PROCESS Macro Model 4 in SPSS with 5,000 bootstrap resamples. Measurement validity and reliability were confirmed, and Spearman correlation was applied due to non-normal data distribution. Results indicate that digital literacy significantly improves digital fluency and employee performance, whereas technostress significantly reduces digital fluency but does not directly affect performance. Digital fluency partially mediates the relationship between digital literacy and performance and fully mediates the relationship between technostress and performance. The findings suggest that performance in digital government environments depends largely on employees’ ability to convert digital skills into digital fluency. Organizations should therefore prioritize digital fluency development and technostress reduction through targeted training and improved system design.
The Effect of Regulations and Policies on the Development of E-Business in Indonesia Heri Nurdiyanto; Muhammad Said Hasibuan; Isnandar Agus; faurani santi singagerda
Journal of Research in Social Science and Humanities Vol 4, No 2 (2024)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v4i2.143

Abstract

This paper examines the impact of regulations and policies on the development of e-business in Indonesia. As e-business becomes increasingly integral to the economy, understanding the regulatory environment is crucial for stakeholders, including policymakers, business owners, and consumers. The study explores the current regulatory framework governing e-business in Indonesia, identifying key policies that influence its growth and development. Through qualitative analysis of government regulations, industry reports, and expert interviews, the paper highlights both the supportive and restrictive aspects of these regulations. Findings indicate that while certain policies, such as tax incentives and infrastructure investments, have fostered e-business growth, others, including stringent data protection laws and complex compliance requirements, pose challenges. The research underscores the need for a balanced regulatory approach that promotes innovation while ensuring consumer protection and fair competition. Recommendations are provided for policymakers to enhance the regulatory landscape, suggesting measures such as streamlined compliance processes, enhanced digital literacy programs, and increased collaboration between government and industry stakeholders. Ultimately, this paper aims to contribute to the discourse on how regulations can be optimized to support the sustainable growth of e-business in Indonesia, aligning with broader economic goals and technological advancements.
Co-Authors Agus, Isnandar Andi Desfiandi Andien Amalia anggalia wibasuri Bertilia Utari Heri Nurdiyanto Ketut Sardoni M Said Hasibuan Nia Lefiani Sri Lestari Winda Rika Lestari