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Development of an Information System for Managing Customer Complaint Data at PT PLN Persero Depok City Hurnaningsih, Hurnaningsih; Julisawati, Elly Agustina; Mardiyati, Sri
Journal of Information System, Informatics and Computing Vol 8 No 1 (2024): JISICOM (January-June 2024)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v8i1.1522

Abstract

: Pengembangan sistem informasi ini bertujuan untuk meningkatkan efisiensi dan efektivitas dalam penanganan pengaduan pelanggan. Dengan menggunakan teknologi informasi, PT PLN Persero dapat mengelola data pengaduan pelanggan secara lebih terstruktur dan cepat. Sistem ini memungkinkan pelanggan untuk mengajukan pengaduan secara online, memudahkan proses pelacakan status pengaduan, dan memungkinkan manajemen PT PLN untuk melakukan analisis data pengaduan guna meningkatkan kualitas layanan. Dengan adanya sistem informasi ini, diharapkan PT PLN Persero dapat memberikan layanan yang lebih baik kepada pelanggan serta meningkatkan kepuasan pelanggan secara keseluruhan.
Penerapan Metode Saw Pada Sistem Pendukung Keputusan Pemilihan Mitra Bisnis Mardiyati, Sri; Julisawati, Elly Agustina
Journal of Information System, Informatics and Computing Vol 8 No 2 (2024): JISICOM (July-December 2024)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v8i2.1670

Abstract

Pemilihan mitra bisnis yang tepat merupakan faktor kunci dalam kesuksesan perusahaan, terutama dalam lingkungan bisnis yang kompetitif. Proses pemilihan mitra bisnis biasanya melibatkan banyak kriteria yang harus dipertimbangkan secara objektif dan efisien. Penelitian ini bertujuan untuk mengembangkan sistem pendukung keputusan (SPK) berbasis metode Simple Additive Weighting (SAW) guna membantu perusahaan dalam memilih mitra bisnis terbaik. Metode SAW digunakan karena kemampuannya dalam menyederhanakan evaluasi multi-kriteria dengan mekanisme pembobotan. Dalam penelitian ini, data mengenai calon mitra bisnis dikumpulkan dan dinormalisasi, kemudian diproses menggunakan metode SAW untuk memperoleh peringkat akhir. Hasil penelitian menunjukkan bahwa metode SAW efektif dalam memberikan rekomendasi mitra bisnis yang sesuai dengan preferensi perusahaan berdasarkan kriteria tertentu. Diharapkan, penelitian ini dapat membantu perusahaan dalam membuat keputusan yang lebih informatif dan strategis terkait pemilihan mitra bisnis.
PENYULUHAN SAMPAH YANG INOVATIF DI SMAN 6 KOTA BOGOR Alfin, Edward; Mardiyati, Sri; Pramarta, Pandhu; Rizkiyah, Nur
Jurnal Pengabdian Masyarakat Indonesia (JPMI) Vol. 2 No. 1 (2024): Oktober
Publisher : Publikasi Inspirasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62017/jpmi.v2i1.2513

Abstract

Program Penyuluhan Sampah yang Inovatif di SMAN 6 Kota Bogor dilaksanakan dengan tujuan meningkatkan kesadaran siswa mengenai pentingnya pengelolaan sampah yang berkelanjutan. Kegiatan ini melibatkan edukasi tentang prinsip 3R (Reduce, Reuse, Recycle) dan pelatihan praktis terkait inovasi daur ulang sampah. Hasil menunjukkan peningkatan pengetahuan dan perubahan perilaku siswa dalam memilah dan mengelola sampah di lingkungan sekolah. Selain itu, program ini berhasil membentuk bank sampah sekolah dan menciptakan produk-produk kreatif dari sampah. Dukungan penuh dari pihak sekolah dan pendekatan partisipatif menjadi faktor kunci keberhasilan program ini. Namun, tantangan terkait keterbatasan fasilitas dan konsistensi siswa masih memerlukan perhatian lebih lanjut. Program ini diharapkan dapat berkelanjutan dan menjadi model bagi sekolah lain dalam upaya menjaga kebersihan lingkungan.
LITERASI GREEN ECONOMY TERHADAP URBAN FARMING (Studi Kasus KWT Anggrek di Kelurahan Bara-Baraya Kecamatan Makassar Kota Makassar) Fattah, Muh Ainul; Mardiyati, Sri; Nurdin, Nurdin
AgriMu Vol 5, No 1 (2025): Agrimu Januari 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/agm.v5i1.14819

Abstract

Penelitian ini bertujuan menganalisis literasi green economy terhadap urban farming pada KWT Anggrek di Kelurahan Bara-Baraya Kecamatan Makassar Kota Makassar. Metode penelitian ini menggunakan purposive sampling yakni mengambil secara sengaja objek penelitian yang selektif dan mempunyai ciri-ciri yang spesifik. Jenis penelitian ini adalah penelitian kuantitatif dan deskriptif, dengan menggunakan data primer dengan teknik pengumpulan data observasi, wawancara, dokumentasi dan menggunakan kuesioner. Teknik analisis data yang digunakan adalah analisis deskriptif kuantitatif dengan menggunakan skala likert. Hasil penelitian menunjukkan bahwa literasi green economy terhadap urban farming di KWT Anggrek dengan menggunakan konsep 5 R didapatkan jumlah skor 697 dengan persentase 66,38% sehingga dideskripsikan dengan deskripsi sedang dan dari pernyataan oleh informan implementasi urban farming pada KWT Anggrek menunjukkan bahwa KWT Anggrek belum bisa menambah penghasilan para anggotanya tetapi hanya dapat meminimalisir pengeluaran rumah tangga dan KWT Anggrek sudah melakukan pertanian perkotaan yang ramah lingkungan dengan menggunakan barang-barang bekas yang digunakan kembali untuk proses produksinya.Kata kunci: Literasi, Green Economy, Urban Farming, KWT
Price Volatility of Milkfish Commodities in Aouth Sulawesi Muhammad Irwandhi Amri; Ratnawati Tahir; Syafiuddin; Sri Mardiyati; Mohammad Natsir; Irma Sribianti
IECON: International Economics and Business Conference Vol. 2 No. 2 (2024): International Conference on Economics and Business (IECON-2)
Publisher : www.amertainstitute.com

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Abstract

Milkfish is an important fisheries commodity in South Sulawesi, both for domestic consumption and as an export product. However, the high price volatility of milkfish often poses challenges for producers, traders, and consumers. This study aims to analyze the price volatility of milkfish in South Sulawesi from 2018 to 2023, using secondary data on producer prices and total milkfish production. The analysis methods include calculating the coefficient of variation and linear trend analysis to measure price fluctuations and trends over the period. The results indicate significant price fluctuations, especially in 2020 and 2021, which were influenced by supply chain disruptions due to the COVID-19 pandemic. Overall, milkfish prices have shown a steady increase from 2018 to 2023, despite sharp price spikes in certain periods. Factors affecting price volatility include production levels, distribution policies, and external factors such as extreme weather and the pandemic. This study provides insights into the price patterns of milkfish and the factors influencing price fluctuations, which can serve as a basis for formulating more effective policies to stabilize the milkfish market in South Sulawesi.
Technical Efficiency of Hybrid Corn Farming in Bontonompo District, Gowa Regency, South Sulawesi Hikma Suci Putri; Sri Mardiyati; Amruddin, Amruddin; Mohammad Natsir
International Journal of Economics, Business and Innovation Research Vol. 4 No. 02 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

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Abstract

This study aims to analyze the factors that influence the production and technical efficiency of hybrid corn farming in Manjapai Village, Bontonompo District, Gowa Regency. The sampling method was carried out by simple random sampling with a sample size of 65 people. The data analysis used is multiple regression with the Cobb Douglas Stochastic Frontier Production Function. The results showed that the factors that significantly influenced the production of hybrid corn farming were land area, urea fertilizer, NPK (phonska) fertilizer, and pesticides. Land area, phonska fertilizer, and pesticides had a negative correlation with the production of hybrid corn farming, so that the addition of these inputs would reduce production efficiency. Urea fertilizer was positively correlated, so the addition of urea fertilizer would increase the production of hybrid corn farming. The average technical efficiency level of hybrid corn farming was 0.83 so that there was still an opportunity to increase technical efficiency by 0.17. The technical efficiency level of corn farming had a maximum value of 0.97 and a minimum of 0.42. Most hybrid corn farmers (43%) have achieved a technical efficiency level of between 0.91-0.99, so that most hybrid corn farming businesses are very efficient.
Comparison of Farmers’ Term of Trades in the Animal Husbandry and Fishery Subsectors in South Sulawesi Aditya Adlu Rahman; Sri Mardiyati; Nurdin, Nurdin; Nadir, Nadir
International Journal of Economics, Business and Innovation Research Vol. 4 No. 02 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

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Abstract

This study aims to analyze the trend of Farmers’ Term of Trades in the animal husbandry and fisheries sub-sectors, and to analyze the comparison of Farmers’ Term of Trades in the animal husbandry and fisheries sub-sectors in South Sulawesi Province. This study is a type of quantitative research. The type of data is secondary data (monthly time series), obtained from the Central Statistics Agency of Indonesia, from January 2020 to November 2024. Data analysis uses trend analysis and real difference tests (t-tests). The results of this study indicate that the Farmers’ Term of Trade (FTT) of the animal husbandry sub-sector in South Sulawesi Province during the period 2020-2024 experienced an increasing trend of 0.2109 per month, so that the level of farmer welfare tended to increase during that period. The Farmers’ Term of Trade in the fisheries sub-sector (capture fisheries and aquaculture) also experienced an increasing trend of 0.2556 per month, so that the level of fishermen's welfare also tended to increase during that period. Based on the results of the statistical test (t-test), the comparison of the Farmers’ Term of Trade in the animal husbandry and fisheries sub-sectors did not show a significant difference. The FTT of capture fishermen increased by 0.2423 while the FTT of aquaculture fishermen increased by 0.2641. The FTT of capture fishermen is proven to be significantly higher than the FTT of aquaculture fishermen, so that capture fishermen tend to be more prosperous.
Education on Environmentally Friendly Farming Systems for Rice Farmers Mohammad Natsir; Syafiuddin; Ratnawati Tahir; Sri Mardiyati; Irma Sribianti
ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 8 No. 1 (2025): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/abdimas.v8i1.5572

Abstract

Food crop farming is the main support for sustainable human survival. The continuous intensification of the use of chemical inputs in food crop farming, especially rice, has created dependency, negative impacts, and environmental degradation. Environmentally friendly agriculture is an important solution to return to natural agriculture, which is a sustainable agricultural system. This community service activity was carried out in Madallo Hamlet, Tarowang Village, South Galesong District, Takalar Regency, South Sulawesi Province. The aim of this community service activity is to increase understanding and awareness of farmers in managing environmentally friendly food crop farming, especially lowland rice. The method for implementing this service is counseling, using lecture methods, case study visualization, and discussions. The core materials in implementing this activity include (1) optimal use of inorganic fertilizer; (2) control of pests and diseases according to ecological limits; (3) integrated plant management; (4) environmentally friendly farming system; (5) maintaining natural land fertility; and (6) local wisdom technology. The results of this community service activity show that in general farmers are enthusiastic and responsive in understanding and discussing the importance of environmentally friendly agriculture, especially for rice crops. Farmers also feel that their understanding and awareness of the urgency of environmentally friendly agriculture have increased. Increasing understanding of farmers' knowledge of the negative impacts of agriculture that is not environmentally friendly is expected to be an important initiation in awareness to implement environmentally friendly agriculture.
Pelatihan Aplikasi Canva Sebagai Strategi untuk Meningkatkan Kemampuan Teknologi pada Komunitas Belajar Guru Majenang Kabupaten Cilacap Jawa Tengah Pujiastuti; Mardiyati, Sri; Perkasa Alam, Bambang; Wibowo, Arief Nugroho
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 3 (2025): JUNI 2025
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/rnwmwk47

Abstract

Perkembangan teknologi digital menuntut guru untuk memiliki literasi teknologi dalam proses pembelajaran. Sayangnya, masih banyak guru di daerah yang mengalami keterbatasan dalam mengakses dan menggunakan media ajar digital secara optimal. Kegiatan pengabdian ini bertujuan untuk meningkatkan kompetensi guru dalam memanfaatkan aplikasi Canva sebagai media pembelajaran yang kreatif, praktis, dan mudah diakses. Sasaran kegiatan ini adalah Komunitas Belajar Guru di Kecamatan Majenang, Kabupaten Cilacap, Jawa Tengah. Metode pelaksanaan terdiri dari ceramah, demonstrasi, praktik langsung, dan evaluasi melalui instrumen pre-test dan post-test. Hasil kegiatan menunjukkan peningkatan signifikan pada aspek pengetahuan dan keterampilan peserta dalam menggunakan Canva, yang ditunjukkan oleh kenaikan rata-rata nilai post-test sebesar 32,8 poin. Umpan balik peserta juga menunjukkan bahwa 92% merasa pelatihan ini sangat bermanfaat dan siap mengaplikasikan hasil pelatihan ke dalam pembelajaran di kelas. Pelatihan ini terbukti menjadi strategi yang efektif untuk meningkatkan literasi digital guru, khususnya dalam konteks pengembangan media pembelajaran visual yang relevan dengan karakteristik generasi digital.
STRUKTUR, PERILAKU, DAN KINERJA PASAR KOMODITAS JAGUNG DI KECAMATAN MADAPANGGA KABUPATEN BIMA Muflihun, Sadiqin; Syafiuddin, Syafiuddin; Mardiyati, Sri; Natsir, Mohammad
Mimbar Agribisnis : Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis Vol 9, No 2 (2023): Juli 2023
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/ma.v9i2.10244

Abstract

Corn is an agricultural commodity that has an important role as food and feed. The demand for corn which continues to increase in line with the continued development of the food and feed industry indicates the large role of corn in the growth of the food crops subsector. This study aims to determine the structure, conduct, and performance of the corn commodity market in Madapangga District, Bima Regency. The technique of determining the sample using snowball sampling. The number of respondents included 5 corn farmers, 7 collectors, and 4 wholesalers. Data analysis techniques used quantitative descriptive analysis namely CR 4 (Concentration Ratio for The Bighest Four) analysis, Herfindahl Hirschman Index (HHI), marketing margins, farmer's share, Minimum Efficiency Scale (MES), and profit and cost ratios. The results showed that the corn commodity market structure at the farm level was perfect competition (CR4=16.77%, HHI=0.005), the collector trader level was oligopoly (CR4=62.99%, HHI=0.14), and the trader level was large is an oligopoly (CR4=65.67%, HHI=0.27). The corn commodity market has entry and exit barriers, with an MES value of 15 percent. Farmers' conduct in developing the market value of corn commodities focuses on increasing the productivity and quality of corn. Collector trader conduct concentrates on direct purchases by visiting farmers, while wholesalers prioritize the quality of corn commodities. The performance of the corn commodity market is determined by a marketing margin of IDR 250.00 per kilogram, farmer's share of farmers and traders respectively reaching 97.8 percent and 96.8 percent, while the value of the profit and cost ratio is 0.93.