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Text-Based Language Teaching Flipbook for Guest Relation Officer to Enhance Students Multimodal Literacy Dewanthi, Fuji; Marsakawati, Ni Putu Era; Sari, Rima Andriani
The Art of Teaching English as a Foreign Language (TATEFL) Vol. 5 No. 2 (2024): November
Publisher : STKIP AGAMA HINDU SINGARAJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36663/tatefl.v5i2.759

Abstract

This research aims to develop a flipbook for English for Guest Relations Officers. This research uses the Design and Development model by Richey and Klein (2014) as the basis for its methodology with ADDE steps.  The Design and Development Model has four stages, namely analysis, design, development and evaluation.  The data were obtained from this research used instruments in the form of interview guides, questionnaires and document analysis. This research involved twelve active participations of forth semester of English for Business and Professional Communication study program for the 2023/2024 academic year in Ganesha University of Education; one lecturer of English for Guest Relation Officers; and two practitioners work in the front office department at a five-star hotel in Bali. Data were analyzed qualitatively descriptively. In analyzing the data, the researcher used three concurrent flows of action proposed by Miles et al (2014), namely data reduction, data display, and conclusion or verification. The quality of the flipbook was assessed through a content validity test from ESP learning material and learning media experts. The evaluation showed that the flipbook was in accordance with the characteristics of ESP learning and was a good learning medium.
CHALLENGES ENCOUNTERED BY AN ACTIVE BILINGUAL CHILD IN PRODUCTIVE SKILLS Putu Devi Mas Wulandari; Ni Putu Era Marsakawati; Ni Luh Putu Eka Sulistia Dewi; Made Hery Santosa
Journey: Journal of English Language and Pedagogy Vol. 5 No. 2 (2022): Journey: Journal of English Language and Pedagogy
Publisher : UIBU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33503/journey.v5i2.563

Abstract

The aim of this study was to describe the abilities and difficulties of bilingual children in speaking and writing in English and Bahasa Indonesia. A case study was used to design this research. The subject of this research was an 11-year-old, who communicated in both Bahasa Indonesia and English. Through observation, interview, videotaping of the child speaking English and Bahasa Indonesia, and document analysis, data were gathered. The result showed that the subject was an active bilingual child because he actively spoke Bahasa Indonesia as his mother tongue and English as his second language. In English speaking, he had constraints in pronouncing /wɑː.zənt/, /bɑːt/. In speaking Bahasa Indonesia, he missed spelling some words, such as Hari, Dermaga, Bermain. In, writing English, he had difficult in writing words. He dominantly had challenge in writing the Indonesian Language, especially in developing content, vocabulary used, and in grammar used.
Challenges Faced by Participants in the In-service Teacher Certification Programme Ni Putu Meita Subudiasih; Putu Suarcaya; Ni Putu Era Marsakawati
RETORIKA: Jurnal Ilmu Bahasa Vol. 9 No. 3 (2023)
Publisher : Program Studi Magister Ilmu Linguistik Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jr.9.3.2023.448-456

Abstract

In order to better equip teachers for the profession, this research looks at the difficulties encountered by those who take part in Indonesia's Teacher Professional Education Program (PPG). The purpose of this research is to learn about the difficulties encountered by PPG members and the strategies they used to overcome them. A qualitative technique is utilized in this study's methodology. Ten teachers who had finished the PPG program at Ganesha University of Education in 2020 were involved in this research. In this study, internet interviews served as the data collection tool. There were five steps to the data processing process in this study: reading, transcribing, highlighting, keywords, and categorization. Problems with technology adoption and insufficient technical knowledge were identified as difficulties experienced by PPG members in this survey. not having a complete grasp of software expertise, being confused when selecting assessment tools, and having trouble creating lesson plans. Participants work on their problem-solving skills by studying on their own or using the YouTube app. The study's findings suggest that participants might utilize their experiences with the obstacles they faced to better prepare for the future of technology in online education.
DIGITAL TECHNOLOGY INTEGRATION IN TEXT-BASED ENGLISH FOR FRONT OFFICE INSTRUCTION IN VOCATIONAL TOURISM EDUCATION: A MIXED METHOD STUDY Ni Putu Era Marsakawati; Rima Andriani Sari; I Ketut Armawan; Putu Ayu Prabawati Sudana
Language Literacy: Journal of Linguistics, Literature, and Language Teaching Vol 10, No 1: June 2026 (In Progress)
Publisher : Universitas Islam Sumatera Utara (UISU)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/ll.v10i1.13245

Abstract

This study investigates how digital technology is integrated into text-based English for Front Office (EFO) instruction to support language literacy, digital literacy, and employability skills in vocational tourism education. The integration of digital technology in English for Specific Purposes (ESP) has often been tool-oriented, with limited attention to teachers’ pedagogical practices in vocational contexts. The study employed a mixed-method design with an explanatory sequential approach involving 20 English teachers from vocational tourism schools. Data were collected through questionnaires, interviews, and document analysis. The data were analyzed using descriptive statistics and thematic analysis. The findings reveal that teachers utilize various digital technologies, including learning management systems, presentation tools, communication applications, video editing tools, virtual tours, and AI-based applications. These technologies are integrated through multimodal literacy practices such as role-play simulations, video projects, virtual tour narratives, and interactive assessments that engage students in reading, writing, speaking, and digital meaning-making. However, teachers face challenges related to limited infrastructure, varying levels of digital literacy competence, student motivation, and increased instructional workload. The study concludes that pedagogically grounded digital technology integration enhances text-based EFO learning by supporting language literacy and digital literacy in authentic workplace contexts. The findings imply the need for continuous teacher professional development and institutional support to promote sustainable literacy-oriented digital pedagogy in vocational tourism education. This study contributes to literacy-oriented ESP pedagogy by foregrounding teachers’ digital pedagogical practices in vocational tourism education.
Peningkatan Produktivitas dan Kualitas Pascapanen Kopi Arabika Kintamani melalui Penerapan Teknologi Link Coffee Sample Roaster dan Mesin Pulper I Wayan Lasmawan; Ni Made Suci; I Nengah Muliarta; I Wayan Pardi; Ni Putu Era Marsakawati; I Wayan Juli; Ni Kadek Pian Siani; Ni Komang Meliani; Ni Ketut Santi Sucita Dewi
International Journal of Community Service Learning Vol. 9 No. 4 (2025): November
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijcsl.v9i4.103790

Abstract

Desa Belantih memiliki potensi besar dalam pengolahan kopi Arabika Kintamani. Namun industri pengolahan kopi di Desa Belantih menghadapi sejumlah kendala dalam menjaga konsistensi mutu, efisiensi pasca panen, dan pengembangan profil rasa. Program pengabdian ini bertujuan untuk menganalisis produktivitas dan kualitas kopi melalui penerapan teknologi Nucleus Link Sample Roaster pada Belantih Coffee Farm dan Mesin Pulper pada Kelompok Tani Dharma Kriya. Kegiatan meliputi sosialisasi, penerapan iptek, pelatihan teknis, pendampingan lapangan, monitoring, evaluasi, serta strategi keberlanjutan. Pelaksanaan pengabdian diawali dengan penerapan teknologi pada kedua mitra. Melalui penerapan teknologi Nucleus Link Sample Roaster terjadi peningkatan skor uji cupping dari 81,2 menjadi 83,5 poin. Sedangkan melalui penerapan mesin pulper waktu roasting lebih efisien, kapasitas pengupasan biji kopi meningkat dari 40–50 kg/jam menjadi 200 kg/jam, serta tingkat kerusakan biji menurun dari 8–10% menjadi 2–3%. Program ini membuktikan bahwa penerapan teknologi tepat guna efektif mendukung pengembangan mutu, produktivitas, dan daya saing kopi Arabika Kintamani di tingkat lokal maupun pasar premium.
The Dominant Use of Requesting Language Function by Housekeeping Department Staff at Bintang Bali Resort Made Puspanjali Artati; I Ketut Armawan; Ni Putu Era Marsakawati
International Journal of Language and Literature Vol. 9 No. 2 (2025): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijll.v9i2.111216

Abstract

The limited variety and spontaneity of English expressions used by housekeeping department staff when interacting with guests at Bintang Bali Resort may affect the effectiveness of service communication. This study aims to analyse the dominant language functions used by housekeeping department staff and to describe their realisation through language expressions in daily service activities, based on the theoretical framework of Tillit and Bruder. The subjects of this study were four male housekeeping department staff members, consisting of a room attendant, a floor supervisor, and a runner, who are directly involved in guest service activities. This study used a descriptive qualitative method to obtain an in-depth picture of the use of language functions in the context of housekeeping work. Data collection techniques included direct observation, semi-structured interviews, and questionnaires. Data analysis was conducted qualitatively. The results of the study indicate that housekeeping department staff tend to use one main language function, namely the requesting function, which is realised through expressions of asking for permission, requesting assistance, offering services, apologising, and expressing gratitude. These expressions are mostly formulaic and follow the hotel's standard operating procedures to maintain politeness and professionalism in service. This study concluded that although housekeeping staff are capable of carrying out routine communication effectively, further language training is needed to improve spontaneous and adaptive communication skills to address diverse guest needs and characteristics. The implications of this research reinforce the concept that the use of language functions is strongly influenced by the work context and the speaker's communication needs.
English Writing Strategies Used by English Vocational Study Program Students in Tertiary Level Sari, Rima Andriani; Marsakawati, Ni Putu Era; Purnami, Ida Ayu Putu; Suyasa, Made Dharma Susena
JET ADI BUANA Vol 11 No 01 (2026): Volume 11 Number 01 April 2026
Publisher : Universitas PGRI Adi Buana Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/jet.v11.n01.2026.11051

Abstract

This study investigates the writing strategies employed by vocational study program students in a state university in Bali, and the factors influencing their choices. Utilizing a sequentialmixed-methods approach, data were collected through questionnaires with 44 students and semi-structured interviews with 20 students. The quantitative findings reveal that metacognitive strategies are the most frequently used (Mean = 3.97), characterized by a strong emphasis on re-reading for clarity and self-revision. Compensation strategies follow closely (Mean = 3.91) as students simplify language to maintain communication despite linguistic gaps. In contrast, cognitive strategies recorded the lowest usage (Mean = 3.50), specifically regarding the use of formal grammar references (Mean = 2.70). Qualitative data indicates that these choices are driven by practicality and a need for efficiency, where students prioritize instant digital tools over traditional manuals. Additionally, the vocational context pushes students toward communicative survival strategies to meet the perceived demands of the professional world. These findings suggest that while vocational students are reflective writers, there is a significant shift away from formal linguistic accuracy toward functional efficiency.
The Reading Strategies and Challenges Used to Develop Primary Students’ Reading Skills Putu Paradila Sita Anugrah; Ni Putu Era Marsakawati; Suarcaya Putu
IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature Vol. 13 No. 2 (2025): IDEAS: Journal on English Language Teaching and Learning, Linguistics and Lite
Publisher : Universitas Islam Negeri Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/ideas.v13i2.8073

Abstract

The current study aims to find the reading strategies and challenges faced by eighth-grade students at SMPN 2 Tampaksiring. The strategies were obtained based on three reading categories: cognitive, metacognitive, and socio-affective. There were 30 eighth-grade students involved in this study who were selected by using cluster sampling. Meanwhile, only 3 students were selected by using purposive sampling as the informants for the interview section. The data were collected through observation and semi-structured interviews. The research instruments were an observation sheet and an interview guide. The data were analyzed by using the Qualitative Data Analysis method, which consisted of four stages: data collection, data reduction, data display, and conclusion drawing. Data triangulation and method triangulation were conducted to ensure data trustworthiness of the current study. The results showed that 1) three kinds of learning strategies are employed by students at SMPN 2 Tampaksiring to enhance English reading skills, covering cognitive strategies, metacognitive strategies, and socio-affective strategies; and 2) five challenges are encountered in using reading strategies, covering limited vocabulary, low comprehension, strategy application, lack of motivation, and anxiety. The present study relates to education, where the strategies are beneficial for engaging students in reading activities. It highlights the importance of integrating explicit strategy instruction into the English curriculum.
Co-Authors Arsini, Ni Nyoman Debora Tri Ragawanti Devi Ariningsih, Ni Ketut Dewanthi, Fuji Dewi, I Gusti Ayu Triska Sri Urmila Dewi, Ni Putu Purnama Gede Rasben Dantes I Ketut Armawan I Ketut Armawan I Nengah Muliarta I Nengah Muliarta, I Nengah I Nyoman Adi Jaya Putra I Putu Indra Kusuma I Wayan Juli I Wayan Lasmawan I Wayan Pardi I Wayan Pardi I.G.A. Lokita Purnamika Utami Ida Ayu Putu Purnami Ira Putri Audina Jayanti, Made Dwi Surya Darmi Jessica Agnes Aprinita Kadek Ayu Ira Amelia Dewi Kadek Ristanti Pramudya Komang Windi Wahana Putra Lailiyah, Leni Luh Putu Artini Luh Putu Artini Made Dharma Susena Suyasa Made Hery Santosa Made Puspanjali Artati Made Rudiastika Meyasa, Kadek Yeyen Muliadi, Nyoman Rini Ni Kadek Pian Siani Ni Ketut Santi Sucita Dewi Ni Komang Arie Suwastini Ni Komang Meliani Ni Komang Sri Mariati Ni Luh Putu Eka Sulistia Dewi Ni Made Gita Anggriani Ni Made Ratminingsih Ni Made Suci Ni Putu Meita Subudiasih Ni Putu Meita Subudiasih Nyudak, Geovenda Padma Narayani, Ni Kadek Diah Padmadewi , Ni Nyoman Padmadewi . Prabhasanti, Gusti Ayu Putu Ardia Prawira, Ni Nyoman Pradnyani Putra, I Kadek Swartana Putu Ayu Prabawati Sudana Putu Devi Mas Wulandari Putu Devi Mas Wulandari Putu Dewi Merlyna Yuda Pramesti Putu Eka Dambayana Suputra Putu Enik Kristiani Putu Paradila Sita Anugrah Putu Suarcaya Putu Susrini Putu Yoga Sathya Pratama Putu Yoga Sathya Pratama Ratminingsih , Ni Made Rima Andriani Sari Rima Andriani Sari Rima Andriani Sari Rita Vidyasari Sari, Komang Bela Pradnya Suarcaya Putu Suci, I Made Suyasa, Made Dharma Susena Widiastuti, Sang Ayu Putu Sri Anggrita