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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis The Asian Journal of Technology Management (AJTM) Agricore: Jurnal Agribisnis dan Sosial Ekonomi Pertanian Unpad Jurnal Mirai Management Widya Cipta : Jurnal Sekretari dan Manajemen Jurnal Manajemen Indonesia Jurnal Studi Manajemen dan Bisnis Journal of Economic, Bussines and Accounting (COSTING) JMM (Jurnal Masyarakat Mandiri) SEIKO : Journal of Management & Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Journal of Humanities and Social Studies Sosiohumanitas: Jurnal Ilmu-Ilmu Sosial dan Humaniora Jurnal Ilmu Sosial Politik dan Humaniora (Jisora) International Journal of Economics, Business and Accounting Research (IJEBAR) JSMA (Jurnal Sains Manajemen dan Akuntansi) Cakrawala Repositori Imwi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Business, Management and Economics Sawala : Jurnal pengabdian Masyarakat Pembangunan Sosial, Desa dan Masyarakat Jurnal Abdi Masyarakat Indonesia Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Prosiding Konferensi Nasional PKM-CSR Journal Of World Science JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Economic Reviews Journal International Journal of Entrepreneurship and Business Management Asean International Journal of Business eProceedings of Management IIJSE Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah International Journal of Digital Marketing Science
Ratih Hendayani
Universitas Telkom
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Journal : Journal Of World Science

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The Role of Supply Chain Capability as Mediation Between Digitalization and Digital Connectivity on Operational Performance Aulia Fariha Fauzi, Putri; Hendayani, Ratih; Iskamto, Dedi
Journal of World Science Vol. 2 No. 10 (2023): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v2i10.436

Abstract

The purpose of this study was to identify the factors that influence the operational performance of PT. Kereta Api Indonesia (Persero) or PT.KAI at Head Office in Indonesia using IPMA analysis on SmartPLS. This research develops theoretical aspects of understanding digitalization in Indonesia, which consists of supply chain capability variables mediating between digitalization and digital connectivity. Additionally, the study explores the roles of digital culture and technological turbulence as moderators influencing operational performance. Then, there is digital connectivity that will affect operational performance. This study uses a quantitative method with data sources derived from surveys through the distribution of online questionnaires to 48 Employees in the Logistics Department. The data analysis technique used is SEM-PLS and IPMA Analysis using SmartPLS software. Digitalization exhibits the greatest impact on operational performance in the presence of a mediating variable, which is the supply chain capability of PT. As supported by the IPMA analysis, KAI (Persero) at the Head Office indicates that digitalization holds the highest performance value compared to other variables—the management of PT. KAI must focus on digital culture, supply chain capability, and technological turbulence in conjunction with digitalization. This approach is crucial to ensure the company implements the Rapid Apps and maintains operational performance consistently. The study is the first study conducted to analyze the factors that influence operational performance in PT. KAI, so that it can be a reference and additional reference on academic knowledge and managerial aspects.  
Co-Authors Adhi Prasetio Adimah, Nurul Ahmad, Mokhtarrudin Akhmad Yunani Alamsyah, Rachel Anggraini Amira Lalitya Ekhaputri Amira Lalitya Ekhaputri Anggun Permata Sari Anita Silvianita Annisa Nurbaiti Ariel Axton Emmanuel Arlisa, Berliana Rizki Ashari, Fatur Rohmat Astrie Krisnawati Aulia Fariha Fauzi, Putri bin Abu Sujak, Aznul Fazrin Bondatama, Nofrizal Chalarhena, Novinda Cut Tamara Falajunah Danial, Jihan Nabilah Dedi Iskamto Dini Turipanam Alamanda Dudi Pratomo Dwi Fitrizal Salim Elvara Hana Salsabila Kusbiantara Fadhilah Fadhilah Fajra Octrina Farah Alfanur Fauzi, Putri Aulia Fariha Ferdy Ilham Muhammad Zam Zam Ganesan, Yuvaraj Habiba Putri Amelia Hani Gita Ayuningtias Indira Rachmawati Irwana, Randi Jimmy Julio Ratu Edo Johan, Petrus Kiki Sudiana Mahendra Fakhri Mahir Pradana Mangsor, Miza Maya Ariyanti Mentari, Alisya Fathia Mochamad Shahbaz Van Ahsen Muhammad Fadhel Gunawan Naufal Setiawan Nissa Rawindadefi Nora Amelda Rizal Nur Aisa, Riski Delfi Nurhasan, Rohimat Nurida Dhatin Afiza Rachman Oktavian, Fadhlan Dinan Putri Linggasari Sofi Putri, Salsa Vannesa Putu Nina Madiawati R. Amalina Dewi Kumalasari R. Nurafni Rubiyanti Rafidah, Ghina Raja Razali, Raja Razana Ratu Edo, Jimmy Julio Rayhan, Maulida Martyra Ridwan Purwanadita Riska Sukmawati Riski Delfi Nur Aisa Riski Taufik Hidayah Rizqi Aina ruben shosa shobura Rustana, Anisa Putri Sabilla, Rilla Umaya Setiadi Setiadi Surya Pangestika Tatang Mulyana Taufani, Arfian Husni wiji safitri Wira Pramana Putra Yalviolita, Cantika Zahid, Azham Zahra Athaluthfi Zansabila Yustika Putri