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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis The Asian Journal of Technology Management (AJTM) Agricore: Jurnal Agribisnis dan Sosial Ekonomi Pertanian Unpad Jurnal Mirai Management Widya Cipta : Jurnal Sekretari dan Manajemen Jurnal Manajemen Indonesia Jurnal Studi Manajemen dan Bisnis Journal of Economic, Bussines and Accounting (COSTING) JMM (Jurnal Masyarakat Mandiri) SEIKO : Journal of Management & Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Journal of Humanities and Social Studies Sosiohumanitas: Jurnal Ilmu-Ilmu Sosial dan Humaniora Jurnal Ilmu Sosial Politik dan Humaniora (Jisora) International Journal of Economics, Business and Accounting Research (IJEBAR) JSMA (Jurnal Sains Manajemen dan Akuntansi) Cakrawala Repositori Imwi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Business, Management and Economics Sawala : Jurnal pengabdian Masyarakat Pembangunan Sosial, Desa dan Masyarakat Jurnal Abdi Masyarakat Indonesia Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Prosiding Konferensi Nasional PKM-CSR Journal Of World Science Economic Reviews Journal International Journal of Entrepreneurship and Business Management eProceedings of Management IIJSE Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah International Journal of Digital Marketing
Ratih Hendayani
Universitas Telkom
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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PENGENALAN MULTIMEDIA DIGITAL UNTUK MENINGKATKAN KOMPETENSI PROFESIONAL PENDIDIK PAUD RUBIYANTI, NURAFNI; Silvianita, Anita; Pratomo, Dudi; Hendayani, Ratih; Madiawati, Putu Nina
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 6 (2023): INOVASI PERGURUAN TINGGI & PERAN DUNIA INDUSTRI DALAM PENGUATAN EKOSISTEM DIGITAL & EK
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37695/pkmcsr.v6i0.1959

Abstract

Tujuan dari pengabdian masyarakat ini adalah untuk mengembangkan kompetensi pendidik PAUD dalam penggunaan multimedia digital dalam melakuakan kegiatan baik belajar mengajar atau keperluan administrasi lainnya. Untuk lingkungan PAUD, penggunaan multimedia digital dalam pelaksanaan pendidikan menjadi penting agar peserta didik menjadi lebih tertarik dalam kegiatan belajar serta untuk memudahkan tenaga pendidik dalam melaksanakan kegiatan bekajar mengajar. Namun, pada kenyataannya, tidak seluruh tenaga pendidikan di lingkungan PAUD yang sudah memahami penggunaan multimedia sebagai media mengajar. Oleh karena itu, kegiatan pengabdian masyarakat ini bertujuan untuk melatih tenaga pendidik PAUD untuk memahami penggunaan multimedia digital agar dapat meningkatkan kompetensi professional tenaga pendidik. Agar kegiatan ini dapat berlangsung secara terus – menerus, maka pada kegiatan ini juga mengadakan TOT bagi staf pengajar dari penyelenggara mitra, yaitu Kalyana Learning Center. Selain itu, Kalyana Learning Center saat ini memang sedang mengembangkan program literasi yang ditujukan untuk dapat memperkaya pengetahuan dan keterampilan keprofesian pesertanya. Salah satunya adalah melalui program untuk mengembangkan kompetensi para pendidik professional.
Pengaruh green supply chain management terhadap kinerja lingkungan dan ekonomi perusahaan pada peternakan ayam di Kabupaten Pesisir Selatan Sumatera Barat Yalviolita, Cantika; Hendayani, Ratih
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 2 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (534.269 KB) | DOI: 10.32670/fairvalue.v5i2.2325

Abstract

The concept of Green Supply Chain Management (GSCM) is a strategic solution by companies or organizations in order to overcome this problem. The object of this study was the chicken farming industry in Pesisir Selatan Regency, West Sumatra. The aim of this study is that to determine how big the influence of Stakeholder Pressure, Green Supply Chain Management, company green resources on company performance (environmental and economic performance) on chicken farms in Pesisir Selatan Regency, West Sumatra Province. The method used in this study was a quantitative method. In order to obtain data, the researchers distributed questionnaires in the form of statements which represent previous study on chicken farming which includes all parts involved in chicken farming activities, both owners, workers, and final consumers. Moreover, the numbers of samples used were 100 respondents and the data analysis technique used was SEM-PLS using SmartPLS 3.2.9 and normality test using SPSS. Based on data analysis techniques which have been conducted by using SmartPLS, the result of this study shows that stakeholder pressure has a positive and significant impact on GSCM and the company's green resources. Meanwhile Green Supply Chain Management has a positive and significant impact on environmental performance and company economic performance.
Pengaruh Eco-Label terhadap Green Purchase Sabilla, Rilla Umaya; Hendayani, Ratih
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 3 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/fairvalue.v5i3.2418

Abstract

Environmental awareness is a must for everyone because environmental conditions will affect human life in the present and in the future. The purpose of this study was to determine the effect of the eco-label on green purchases through the mediating role of product attributes and environmental awareness. This research is a quantitative study. The data analysis technique in this study used SEM-PLS on SmartPLS 3.2.9 software with model measurements and hypothesis testing using the bootstrapping technique. Based on the results of data analysis, this study found that eco-label has a positive and significant effect on environmental attitudes, product attributes, and green purchases, but has no positive and significant effect on environmental concerns. Product attributes have a positive and significant effect on environmental attitudes but do not have a positive and significant effect on environmental concerns. Environmental attitudes have a positive and significant effect on environmental concerns. Environmental attitudes and environmental concerns have a positive and significant effect on green purchases. This research provides new insights and suggestions for environmentally friendly products or companies, which are based on the results of data analysis to apply environmentally friendly product labeling (eco-labels) and provide education regarding green products and environmentally friendly labels.
Pengaruh green supply chain management terhadap performa ekonomi dan organisasi pada UMKM industri makanan di Wonosobo Jawa Tengah Chalarhena, Novinda; Hendayani, Ratih
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 3 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/fairvalue.v5i3.2420

Abstract

MSME production activities contribute significantly to environmental pollution due to the limited knowledge and use of the latest technology on health and environmental impacts. The implementation of green supply chain management will bring drastic changes in supply chain processes. The costs incurred will increase, including the costs of inventory, production, and transportation. This study aims to analyze the relationship of three different levels of variables from the implementation of green supply chain management. This study uses quantitative methods with multivariate analysis methods. Data processing is assisted using smartPLS software. Data were collected by distributing 100 online and offline questionnaires to respondents and using a Likert scale measurement scale. Institutional pressure has a significant effect on external green collaboration and internal green practices. Leadership has a positive effect on internal green practices, but has no relationship with external green collaboration. External factors have no significant effect on economic and organizational performance. However, internal factors have a significant effect on economic and organizational performance. This research helps food SMEs to make decisions in formulating strategies and provides knowledge on the application of green supply chain management from various organizational perspectives.
Pengaruh kualitas layanan terhadap loyalitas pelanggan restoran Jepang yang beroperasi di Kota Bandung Danial, Jihan Nabilah; Hendayani, Ratih
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 3 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/fairvalue.v5i3.2558

Abstract

The increasing number of culinary businesses in the city of Bandung makes Japanese restaurants need to pay attention to their competitive advantages so as not to lose consumers. The study was conducted to determine the direct effect of service quality on Japanese restaurants on customer satisfaction and customer loyalty and to determine the role of customer satisfaction as a mediator between service quality and customer loyalty. This study uses quantitative methods. The sampling technique used the purposive sampling method. The findings in this study indicate that service quality (quality of food, employees, prices, and the environment) has a significant positive effect on customer satisfaction. Employees, price, and environment have a significant positive effect on loyalty, but food quality has no effect on customer loyalty. Customer satisfaction has a significant positive effect on customer loyalty. Another finding is that customer satisfaction can influence service quality from employees, prices, and the environment. However, customer satisfaction cannot mediate food quality and customer loyalty in Japanese restaurants in Bandung. This study recommends that Japanese restaurants continue to improve and maintain service quality consistently so that they can continue to increase customer satisfaction, which can trigger the emergence of loyalty.
Mengeksplorasi Tweet Pariwisata Halal Indonesia di Media Sosial Menggunakan Pemodelan Topik dan Analisis Sentimen Berbasis Emosi Putri Linggasari Sofi; Ratih Hendayani
Cakrawala Repositori IMWI Vol. 6 No. 2 (2023): Cakrawala Repositori IMWI
Publisher : Institut Manajemen Wiyata Indonesia & Asosiasi Peneliti Manajemen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52851/cakrawala.v6i2.269

Abstract

The purpose of this research is to explore halal tourism in Indonesia with the intention of knowing the topics discussed and knowing the sentiment of Indonesian people about halal tourism, this research uses topic modeling and sentiment analysis using the NRC Lexicon. The tweet data analyzed in this study are 13,746 tweets collected from 2014-2021 and have been cleaned. Topic modeling was formed into 7 topics and the findings of the sentiment analysis results stated that the sentiment of the Indonesian people was positive and believed in halal tourism in Indonesia. To respond to these findings, suggestions are given to business people, especially those in the tourism sector, to apply halal to their products. Then, the government must continue to encourage and develop halal tourism to become the best halal tourism destination in the world and also implement the halal supply chain to other sectors.
PENGARUH GREEN SUPPLY CHAIN MANAGEMENT TERHADAP ENVIRONMENT PERFORMANCE DAN ECONOMIC PERFORMANCE PADA PERUSAHAAN PERKEBUNAN KELAPA SAWIT (STUDI KASUS: PT PRODUK SAWITINDO JAMBI (MAKIN GROUP)) Zahra Athaluthfi; Ratih Hendayani
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i5.12311

Abstract

Penelitian ini mengevaluasi pengaruh penerapan green supply chain management terhadap environment performance dan economic performance pada perusahaan kelapa sawit (studi kasus: PT. Produk Sawitindo Jambi (Makin Group)). Penelitan bertujuan mengetahui bagaimana penerapan green supply chain management dapat mengurangi dampak pencemaran lingkungan dan meningkatkan keuntungan bagi perusahaan. Metodologi penelitan kuantitatif dan memperoleh data hasil dari menyebarkan kuisioner kepada internal perusahaan kelapa sawit dengan total sampel sebanyak 77 responden. Pengolahan data statistic menggunakan PLS-SEM dengan software SmartPLS 4.1.0.6 untuk menguji hipotesis. Berdasarkan hasil analisis data menemukan stakeholder pressure berpengaruh positif dan signifikan terhadap corporate green resource dan green supply chain management. corporate green resource berpengaruh positif dan signifikan terhadap green supply chain management, serta corporate green resource berpengaruh positif memediasi stakeholder pressure dan green supply chain management. Green supply chain management berpengaruh positif dan signifikan terhadap economic performance, namun berpengaruh positif tetapi tidak signifikan terhadap environment performance. Environment performance tidak berpengaruh signifikan terhadap economic performance. Penelitian ini menunjukkan kolaborasi antara stakeholder pressure dan corporate green resource mampu mempengaruhi penerapan green supply chain management perusahaan sehingga dapat memberikan keuntungan bagi organisasi.
Pengaruh Halal Label, Eco Label, Environmental Knowledge, Religiosity Terhadap Purchase Intention Melalui Halal Green Awareness dan Attitude Muhammad Fadhel Gunawan; Ratih Hendayani
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 17 No 2 (2024): JURNAL ILMIAH EKONOMI DAN BISNIS
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v17i2.2069

Abstract

In the modern era, consumers are increasingly concerned about the ethical and environmental aspects of the products they buy, especially Muslim consumers who adhere to Islamic principles such as halal certification. Halal certification and eco-labels are important factors that influence consumer purchasing behaviour, especially in Indonesia. This study aims to assess the influence of halal label, eco label, environmental knowledge, and religiosity on the purchase intention of Starbucks food and beverage products through green halal awareness and attitude, especially in the context of boycott in Indonesia. This study uses a quantitative approach with a causal research type, collecting data through Likert scales from 385 Starbucks consumers in Indonesia using non-probability sampling methods and SEM-PLS analysis with SmartPLS 4.0. The results showed a direct relationship between halal labelling, environmental knowledge, and religiosity with green halal awareness, as well as between religiosity and attitude, and between green halal awareness and attitude with purchase intention. However, there is no direct influence of eco-label and environmental knowledge on green halal awareness.
Modeling Behavioral Intentions: Exploring Factors Using IPMA via Trust and Customer Satisfaction in Gojek Indonesia Alamsyah, Rachel Anggraini; Hendayani, Ratih; Hidayah, Riski Taufik
International Journal of Digital Marketing Science Vol. 1 No. 2 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijdms.v1i2.1053

Abstract

Online transportation service has become a common method of commuting for the majority of people. It offers convenience and comfort to meet people's needs. The purpose of this study is to assess the perception of service quality driver’s online transportation Gojek Indonesia, by examining the impact of service quality and customer perceived value on users' behavioral intentions, both directly and mediated by trust and customer satisfaction. Data were collected from 400 respondents who used Gojek services in Indonesia through a structured questionnaire. The method utilized is Structural Equation Modeling (SEM) using SmartPLS 3.2.9 software. Research findings suggest that customer perceived value, service quality, trust, and customer satisfaction play significant roles in behavioral intention. Service quality and customer perceived value positively impact behavioral intentions, both directly and through the mediation of trust and customer satisfaction. Enhanced levels of customer perceived value and service quality will elevate users' intentions to utilize Gojek services again. These findings contribute to expanding the SERVQUAL model by integrating behavioral intention with trust and customer satisfaction. The novelty lies in the influence of customer perceived value on behavioral intentions mediated by trust and customer satisfaction. The study provides insights for companies to understand the importance of service quality factors and perceived customer value for long-term benefits of achieving competitive advantage.
Analisis Perbandingan Tingkat Kesadaran Konsumen Muslim Dan NonMuslim Terhadap Produk Halal Umkm Di Kota Surakarta Johan, Petrus; Hendayani, Ratih
eProceedings of Management Vol. 12 No. 3 (2025): Juni 2025
Publisher : eProceedings of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sebagai negara dengan jumlah penduduk muslim terbesar di dunia, menunjukkan bahwa Indonesia memilikitingkat permintaan yang besar terhadap produk makanan dan minuman halal. Para pelaku Usaha Mikro Kecil danMenengah (UMKM) di Surakarta mulai menyadari bernilainya sertifikasi halal. Tidak hanya pelaku usaha sajayang harus memahami pentingnya sertifikasi halal, tetapi Masyarakat secara keseluruhan. Mengonsumsi produkhalal merupakan tuntutan bagi konsumen Muslim. Namun, konsumen non muslim juga semakin tertarik denganproduk halal. Oleh karena itu, penelitian ini secara eksplisit membahas tingkat kesadaran konsumen muslim dannon muslim di kota Surakarta terhadap produk halal UMKM. Tujuan dari penelitian ini adalah untuk menganalisistingkat kesadaran konsumen muslim dan non muslim di kota Surakarta terhadap produk halal UMKM. Datadikumpulkan dari 400 responden, terdiri dari 200 Muslim dan 200 non-Muslim, menggunakan kuesioner.Penelitian ini mengukur pengaruh keyakinan religius, alasan kesehatan, logo sertifikasi, dan paparan informasiterhadap kesadaran rantai pasokan halal. Data dianalisis menggunakan metode regresi berganda dengan IBMSPSS. Pada penelitian ini menunjukkan bahwasanya variabel keyakinan religius, alasan kesehatan, logo sertifikasi,dan paparan informasi mempunyai pengaruh terhadap kesadaran rantai pasokan halal konsumen muslim. Pada ujikonsumen non-muslim menunjukkan bahwa keyakinan religius, alasan kesehatan, dan logo sertifikasi berpengaruhterhadap kesadaran rantai pasokan halal konsumen non-muslim. Namun, variabel paparan informasi tidakberpengaruh signifikan terhadap kesadaran rantai pasokan halal konsumen non-muslim. Kata Kunci-UMKM, halal, kesadaran halal, konsumen, muslim, non-muslim
Co-Authors Adhi Prasetio Ahmad, Mokhtarrudin Akhmad Yunani Alamsyah, Rachel Anggraini Amira Lalitya Ekhaputri Amira Lalitya Ekhaputri Anggun Permata Sari Anita Silvianita Annisa Nurbaiti Ariel Axton Emmanuel Arlisa, Berliana Rizki Astrie Krisnawati bin Abu Sujak, Aznul Fazrin Bondatama, Nofrizal Chalarhena, Novinda Cut Tamara Falajunah Danial, Jihan Nabilah Dedi Iskamto Dini Turipanam Alamanda Dudi Pratomo Dwi Fitrizal Salim Elvara Hana Salsabila Kusbiantara Fajra Octrina Farah Alfanur Fauzi, Putri Aulia Fariha Ferdy Ilham Muhammad Zam Zam Ganesan, Yuvaraj Habiba Putri Amelia Hani Gita Ayuningtias Indira Rachmawati Jimmy Julio Ratu Edo Johan, Petrus Kiki Sudiana Mahendra Fakhri Mahir Pradana Mangsor, Miza Maya Ariyanti Mochamad Shahbaz Van Ahsen Muhammad Fadhel Gunawan Naufal Setiawan Nissa Rawindadefi Nora Amelda Rizal Nurhasan, Rohimat Nurida Dhatin Afiza Rachman Nurul Adimah Oktavian, Fadhlan Dinan Putri Aulia Fariha Fauzi Putri Linggasari Sofi Putu Nina Madiawati R. Amalina Dewi Kumalasari R. Nurafni Rubiyanti Raja Razali, Raja Razana Ratu Edo, Jimmy Julio Ridwan Purwanadita Riska Sukmawati Riski Delfi Nur Aisa Riski Taufik Hidayah Rizqi Aina ruben shosa shobura Rustana, Anisa Putri Sabilla, Rilla Umaya Setiadi Setiadi Surya Pangestika Tatang Mulyana wiji safitri Wira Pramana Putra Yalviolita, Cantika Zahid, Azham Zahra Athaluthfi Zansabila Yustika Putri