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Analisis Kualitas Website SMA Negeri 2 Kota Jambi Menggunakan Metode Webqual 4.0 Apriyani; Benni Purnama; Herry Mulyono
Resolusi : Rekayasa Teknik Informatika dan Informasi Vol. 4 No. 3 (2024): RESOLUSI January 2024
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/resolusi.v4i3.1569

Abstract

SMA Negeri 2 Kota Jambi is a senior high school that uses the website as an information media, but there are still problems on the website, including when opening the website portal it is suspended, then there is no information about us in the sectioninformation about history, vision and mission, and there is also no information about holidays and semester exams. from these problems, a study was conducted to determine the relationship or correlation of each variable or all variables using the webqual 4.0 method with a total sample of 304 respondents and data processing using IBM Statistics SPSS software. The results of the study show that the quality of use has a significant effect on user satisfaction compared to the quality of interaction and the quality of information. it is suggested to the management of the SMA Negeri 2 Kota Jambi website to improve the quality of information by including information about history, vision and mission, information about holidays and semester exams and the website must be improved by providing an uptime serverand always respond to complaints or questions submitted by students through discussion forums.
Analisis Kualitas Website Editornews.Id dengan Metode Webqual 4.0 Nita Christine; Benni Purnama; Herry Mulyono
Resolusi : Rekayasa Teknik Informatika dan Informasi Vol. 4 No. 3 (2024): RESOLUSI January 2024
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/resolusi.v4i3.1571

Abstract

Editornews.id is one of the online news sites in Jambi City, which has several problems that are often felt by users, such as excessive advertising, news that is not timely and there is no column for direct interaction on the website. From these problems, researchers are interested in researching the Editornews.id website. To analyze website quality and the influence of each variable on user satisfaction. This study uses the WebQual 4.0 method to know website quality, website performance, and user expectations using Usability, Information Quality, Service Interaction Quality, and User Satisfaction variables with a sample size of 230 respondents. Data analysis is processed with SPSS software. The results based on the results of the analysis show that the Usability variable (X1) affects User Satisfaction, the Information Quality variable (X2) has no effect on User Satisfaction, the Service Interaction Service variable (X3) affects User Satisfaction and the Usability variable (X1), Information Quality (X2), Service Interaction Quality (X3) together affect User Satisfaction. So Editornews.id must improve the reputation and appearance of the website and improve the information delivery system on the website.
The Role of Brand Equity and Perceived Value on Student Loyalty: A Case Study of Private Universities in Indonesia Rolando, Benediktus; Mulyono, herry; Pasaribu, Johni Paul Karolus
Jurnal Ilmiah Manajemen dan Kewirausahaan (JUMANAGE) Vol 3 No 1 (2024): Volume 3 Nomor 1 Januari 2024
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/jumanage.2024.3.1.1611

Abstract

With the growing importance of customer loyalty, there is still confusion about what can influence and improve loyalty in the education sector. Although research on the topic of customer loyalty is vast and growing, not much literature focuses on students and people in the education sector. In the absence of such consensus, the purpose of this study is to examine how perceived value and brand equity influence student satisfaction and loyalty, specifically in the setting of the Private Higher education sector. The data collection method was obtained from 200 samples of university students in Jambi (primary data) using Structural Equation Model AMOS 26 analysis: four hypotheses have a positive and significant effect, where Satisfaction has the greatest effect. However, it did not find the effect of Perceived Value on Loyalty. The conclusion of these findings suggests that good Perceived Value and Brand Equity for higher education products or services will increase Satisfaction, and therefore will have implications for the realisation of increased student Loyalty.
Sistem Informasi Promosi Berbasis Web Pada UMKM Jajanan Aulia Ternando , Dayu; Mulyono, Herry
Jurnal Manajemen Sistem Informasi Vol 7 No 3 (2022): MANAJEMEN SISTEM INFORMASI
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (963.229 KB) | DOI: 10.33998/jurnalmsi.2022.7.3.185

Abstract

At this time in an era where to disseminate or search for information using internet media without any limitations, the current rapid business competition requires business people to always follow market developments and the wishes of the market. UMKM Jajanan Aulia are experiencing limited time constraints in promoting their products, so the marketing activities carried out by UMKM Jajanan Aulia are currently not being managed properly. Therefore, the main problem faced is marketing, especially in the field of promotion. The purpose of this research: object-oriented approach using UML (unified modeling language). This research produces a prototype web-based promotional system design that uses the programming language PHP (Hypertext Preprocessor) and database MySQL (My Structured Query Language), it is hoped that this information system prototype is developed so that it can actually be applied to UMKM Jajanan Aulia to support all business processes from a website-based promotional information system.
Sistem Informasi Pemasaran Produk Pada Toko Online Agsel Gusti Jaya, Suarni; Mulyono, Herry
Jurnal Manajemen Sistem Informasi Vol 7 No 4 (2022): MANAJEMEN SISTEM INFORMASI
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (987.763 KB) | DOI: 10.33998/jurnalmsi.2022.7.4.681

Abstract

The marketing information system at the existing Agsel Online Store still uses a manual system (dor to bang, wa, brochures and facebook), so the product marketing process takes a lot of time, does not update, is not efficient and spends a lot of money to print banners and brochures resulting in high income. accepted by the minimal agsel shop. For this reason, Agsel online shop wants to use web-based marketing to increase revenue, save time because the web can be accessed at any time, is accurate and more efficient. The purpose of this research is to analyze and design a Product Marketing Information System at Agsel Online Stores. The method used by the author is the prototype design method according to the title that the author takes, namely the analysis and design of a marketing information system at the Agsel online store. It is hoped that with this web-based marketing and sales, it can increase revenue at the Agsel store with more and more Agsel store products being known more widely by the entire community. It is hoped that further researchers at the Agsel store can create a website application that can combine product sales predictions with the Weka application and real web creation, not just design.
Sistem Informasi Penjualan Online Pada Toko Gandaria Jambi Veronica, Veronica; Mulyono , Herry
Jurnal Manajemen Sistem Informasi Vol 7 No 4 (2022): MANAJEMEN SISTEM INFORMASI
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (959.185 KB) | DOI: 10.33998/jurnalmsi.2022.7.4.685

Abstract

Gandaria Jambi shop is a shop engaged in the sale of plastic and cake ingredients, in this Gandaria Jambi shop the obstacles experienced are a decrease in sales turnover due to a conventional sales system, customers have to come directly to the store to purchase products and promote products only by word of mouth. Then an Online Sales Information System was designed at the Gandaria Jambi Store with the aim of helping increase sales at the Gandaria Jambi Store and making it easier to market products. In this study using prototype modeling and it is hoped that the results of the research will make it easier for customers to make purchases, order and confirm payments and for the store to have an online sales plan that can assist in sales transactions to be more effective in doing business. In the future, the analysis and design of this online sales information system can be developed such as the feature of submitting and returning goods from shoppers at Gandaria Jambi Shop
Sistem Informasi Pengaduan Masyarakat Berbasis Web Pada Kantor Desa Ladang Peris Kecamatan Bajubang Kurniasih, Kurniasih; Mulyono, Herry
Jurnal Manajemen Sistem Informasi Vol 7 No 4 (2022): MANAJEMEN SISTEM INFORMASI
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (545.715 KB) | DOI: 10.33998/jurnalmsi.2022.7.4.692

Abstract

The Ladang Peris Village Office, Bajubang District, has not used the computerized system and complaint process used by the village office by taking notes. In delivering information to the community, the Ladang Peris Village Office, Bajubang District, still uses the information board placed in the village office. In addition, to serve public complaints, the Ladang Peris Village office uses the complaint counter to be submitted directly to village officials regarding the village agenda, rural development plans, information on damaged roads, disaster-prone locations. In addition, there is no media to introduce rural tourism to outsiders, and there is no media information regarding fundraising from donors. The existing constraints cause the performance of village officials at the Ladang Peris Village Office to be relatively long, the information that should be conveyed to the community is not channeled properly and makes it difficult for the community to make complaints, it is necessary to use website technology to support the reporting process that can be used by village officials and the community in Peris Farm Village, Bajubang District. The application of technology, especially the public complaint information system, will facilitate the device by reducing limitations in providing services to the community
Sistem Informasi Layanan Klaim Asuransi Berbasis Web Pada Ajb Bumiputera 1912 Kantor Cabang Telanaipura Jambi Tyas Rahayu, Ati; Mulyono, Herry
Jurnal Manajemen Sistem Informasi Vol 8 No 1 (2023): MANAJEMEN SISTEM INFORMASI
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (917.449 KB) | DOI: 10.33998/jurnalmsi.2023.8.1.761

Abstract

AJB Bumiputera 1912 Telanaipura Jambi Branch Office is an insurance company that provides services to the community. In the current system, the claim submission service process is still done manually, that is, submitting claims can only be processed if the agent and customer have a meeting and the customer completes a claim submission form. This causes the length of the claim submission process and the services provided do not run optimally. Based on the existing problems, a claim submission service system is needed in order to assist AJB Bumiputera 1912 Telanaipura Jambi Branch Office in terms of claim submission services. The purpose of this research is to design a prototype of the claim submission service system using the system modeling tool, namely UML and the diagrams used include use case diagrams, activity diagrams, and class diagrams. The results of this research are in the form of designing a prototype claim submission service system that can be implemented by AJB Bumiputera 1912 Telanaipura Jambi Branch Office to help facilitate the management of information on life insurance claims submissions.
Sistem Informasi Promosi Berbasis Web Pada CV. Indoestri Supply Nurhaliza, Tiko; Mulyono, Herry
Jurnal Manajemen Sistem Informasi Vol 8 No 1 (2023): MANAJEMEN SISTEM INFORMASI
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1187.291 KB) | DOI: 10.33998/jurnalmsi.2023.8.1.769

Abstract

CV. Indoestri Supply is a company that sells Thaitea beverage equipment. Problems were found, namely: the promotion process using conventional promotion through the installation of banners, word of mouth promotion, and added to promotion through social media advertising. The purpose of this research is to analyze and design a web-based promotional information system. The research method uses a prototype model and a UML model, using use case diagrams, activity diagrams, and class diagrams. The results of this study are a prototype of a web-based promotional information system that can help CV. Indoestri Supply in overcoming the problems faced.
Sistem Informasi Manajemen Bengkel Berbasis Web pada Bengkel Ikhsan Jaya Motor Nurlaila, Dila; Mulyono, Herry
Jurnal Manajemen Sistem Informasi Vol 8 No 2 (2023): MANAJEMEN SISTEM INFORMASI
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (887.69 KB)

Abstract

Management information systems as a tool to support productivity are needed both for large companies and small businesses, with the aim that business activities can run effectively and efficiently. Ikhsan Jaya Motor is one of the MSMEs (Ministry of Micro, Small & Medium Enterprises) engaged in motorcycle service, spare parts sales, motorcycle and car cleaning, and carpet cleaning. This study aims to analyze and design a web-based workshop management information system to overcome problems such as making financial reports, recording transaction data, and procuring stock of goods. The system development method used is RAD (Rapid Application Development) only for the stages requirements analysis, and systems design which is described with use cases, activity diagrams, and class diagrams. This research resulted in a prototype of a web-based workshop management information system in the form of a database design and a user interface design that was created using the prototype online tools Mockflow.
Co-Authors Noni Rahmawati Ade Agung Kurniawan Akmalun Nisa Alberta Ingriana Andry Almustaqim Apriyani Arafah, Tuty Ardhiyani, Raysa Puteri Arlina, Lisa Armelia Eka Fitriany Arrahman, Naqif Baharsyah, Bastomi Benediktus Rolando Benediktus Rolando Bixon Natanael Chaidirman, Chaidirman Charisma, Atik Desri, Desri Dila Nurlaila Eddy Suratno Eddy Suratno Effendy Effendy Effiyaldi, Effiyaldi Emerson, Alex Rei Eriadi, Rawiko Erick Fernando Erick Fernando B311087192 Fajerin, Tommy Falencia, Feiren Fariza, Adha Fatan Heti Anggraini Feby Lestari Felyx Marcelino Fitria, Syarabila Dwi Fitriany, Armelia Eka Gusti Jaya, Suarni Haryanti, Putri Helmina, Helmina Heri Santoso Hidayat, M Irfan Hidayat, Muhammad Reza Indrianti, Inne Ingriana, Alberta Ingriana, Alberta Ingriana Irfan Hassandi Irmawan, Bagus Isfiani, R.A Jannah, Dian Nur Jefri, Antonius Johni Paul Karolus Pasaribu Juarsyah, Ishak Julmi, Remalita Mantira Putri KARMAN, ZULFI Kesuma Wiradana, Teguh Kurniabudi, Kurniabudi Kurniasih Kurniasih Laras Sabrina, Hanan Leni Kardila Deti Maldiyono, Dedy Malfiro Ulfah, Hasmi Mardiana R Mincarti, Iis Muchlis, Rafi Akbar Muetia Apriliani Mutmainnah Mutmainnah Nasution, Indra Kusuma Nita Christine Noneng Marthiawati Nuraini, Ike Nurdiansyah Saputra Nurhaliza, Tiko Oktafianti, Ely Pandapotan Siagian Paskalina Widiastuti Ratnaningsih Pebrianto, Feri Poetra, Ikhsanul Prihatin, Joko Purnama, Benni Putri, Suma Handaira Rd. Rahmat Dauli Rendy Ariestian Rina Hartanti Rusiana Iskandar, Handoko Salya R. Susanto Saputri, Veeny Setiawan Asegaff Setiawan Assegaf Siagian, Pandapotan Sieskayadi, Prasetyo Simorangkir, Herli Sitindaon, Kornelius Sri Vandayuli Riorini Sri Wahyu Ningsih Suratno, Eddy Surizkiyana, Surizkiyana Suroto Suroto Syarifah Aini Tampubolon, Musmulyadi Tanjung, Sawaluddin Fitri Tanuwijaya, Michael Ternando , Dayu Tyas Rahayu, Ati Ulandari, Tri Utami, Febby Nanda VERONICA VERONICA Vivi Usmayanti Wahyu Anggoro, Wahyu Wardani, Muhammad Warsono Warsono Wibowo Putra, Niko Widiyanto, Dimas Akhbar Widja Yanto Widyawati, Nilu Gede Wijaya, Felix Winda Noviana Yanto, Widja Yossinomita Yusuf T Zulfikri Akbar