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Peran Job Satisfaction dalam mediasi hubungan Strategic Flexibility dan Strategic Innovation dengan Employee Performance Purnama, Chamdan; Rahmah , Mirhamida; Fatmah, Dinda; Hasani , Syaiful; Rahmah, Yusriyah; Rahmah, Zakiyah Zulfa; Mulyono, Sugeng; Anam, Chairul
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 10 No 1 (2025): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/nusamba.v10i1.22305

Abstract

Research aim: This study examines the relationships between strategic flexibility, behaviour innovation, Employee engagement, Job satisfaction, and employee Performance within SMES in the clothing sector in East Java. It also provides empirical evidence of causal interactions among these variables. Method: An explanatory approach was employed with a sample of 160 employees from SMES in Bangkalan, Sidoarjo, Tulungagung, and Mojokerto, selected via cluster sampling. Data were collected using a Likert-scale questionnaire and analysed using PLS-SEM with Smartpls 4. Research Finding: The findings show that strategic flexibility positively and significantly influences employee Performance and Job satisfaction. Behaviour innovation negatively impacts employee Performance but positively affects Job satisfaction. Employee engagement positively influences employee Performance but is not significant for Job satisfaction. Job satisfaction partially mediates the relationship between strategic flexibility and employee Performance and fully mediates the relationship between behaviour innovation and employee Performance. Theoretical contribution: This study challenges existing assumptions about the link between Employee engagement and Job satisfaction, expanding understanding in the context of SMES. Practical implication: The findings suggest that SME managers should enhance strategic flexibility and focus on Job satisfaction to improve employee Performance while carefully managing behaviour innovation. Research Limitations: This study has several limitations. First, the study was only conducted on MSMES in the clothing sector in East Java. Second, the data collection method used a Likert-scale questionnaire. Third, the quantitative approach with PLS-SEM provides an understanding of causal relationships but does not explore other factors that may play a role.
The Influence of Compensation on Employee Retention and Job Satisfaction as Mediating Variables in Generation Z Adiatma, Irsyad; Mulyono, Sugeng; Wahyono, G. Budi; Akbar, M. Taufik; Kurniawan, M. Yusuf
Ranah Research : Journal of Multidisciplinary Research and Development Vol. 8 No. 1 (2025): Ranah Research : Journal Of Multidisciplinary Research and Development
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/rrj.v8i1.1887

Abstract

This study investigates how salary influences work satisfaction and retention among Generation Z employees in Surabaya, using job satisfaction as a mediator. The study uses an explanatory quantitative method to address high turnover rates, which are connected to wage discontent and limited career advancement. Questionnaires were used to collect data from 80 respondents, which were then analyzed with multiple linear regression, t-tests, and Sobel tests. The results reveal that salary has a favorable and considerable impact on both work satisfaction and retention. Job satisfaction has a favorable influence on retention and serves as a mediator between salary and retention. Finally, greater remuneration increases job happiness, which enhances Generation Z employee retention, emphasizing the need of competitive and equitable pay practices.
THE INFLUENCE OF INTEGRITY, COMPETENCE, ORGANIZATIONAL COMMUNICATION, AND WORK ENVIRONTMENT ON EMPLOYEE PERFORMANCE THROUGH WORK MOTIVATION AND ORGANIZATIONAL COMMITMENT Ragil, Bambang; Hadiyati, Ernani; Suswati, Endang; Mulyono, Sugeng; Gunadi, Gunadi
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 04 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i04.52049

Abstract

This study aims to analyze the effects of integrity, competence, organizational communication, and work environment on employee performance, with work motivation and organizational commitment as mediating variables, in Islamic banks in Malang City, East Java. A quantitative explanatory research approach was employed. Data were collected through structured questionnaires administered to 150 employees of an Islamic bank, selected using purposive sampling. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that competence and organizational communication have positive and significant effects on employee performance, while integrity and work environment do not have a significant direct effect on performance. However, all four variables—integrity, competence, organizational communication, and work environment—have positive and significant effects on work motivation and organizational commitment. Work motivation and organizational commitment are also proven to have positive and significant effects on employee performance. Mediation analysis reveals that work motivation and organizational commitment fully mediate the effects of integrity and work environment on employee performance, and partially mediate the effects of competence and organizational communication on performance. These findings emphasize that improving employee performance in Islamic banks depends not only on technical competence and effective communication, but also on the organization’s ability to foster integrity, create a supportive work environment, and systematically manage employee motivation and commitment
Peran Komitmen Organisasi dalam Memediasi Pengaruh Kepuasan Kerja dan Kepemimpinan Melayani terhadap Kinerja Pegawai Bappeda Provinsi Bali Sudiana, Kade; Suswati, Endang; Mulyono, Sugeng; Nasir, Jamal Abdul
Journal of Economics and Management Scienties Volume 8 No. 2, March 2026
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i2.322

Abstract

Penelitian ini bertujuan menguji apakah komitmen organisasi bertindak sebagai mediator yang menghubungkan pengaruh kepemimpinan melayani dan kepuasan kerja terhadap kinerja pegawai di Bappeda Provinsi Bali. Secara teoretis, penelitian ini ingin membuktikan bahwa komitmen pegawai adalah faktor psikologis kunci yang menjelaskan bagaimana gaya kepemimpinan dan sikap kerja dapat meningkatkan efektivitas di sektor publik. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 106 responden yang merupakan seluruh pegawai Bappeda Provinsi Bali, utamanya di Kabupaten Jembrana, Tabanan, Badung, dan Kota Denpasar. Data dianalisis menggunakan Structural Equation Modeling (SEM) berbasis Partial Least Squares (PLS) dengan bantuan perangkat lunak SmartPLS 4.0. Hasil penelitian menunjukkan bahwa seluruh tujuh hipotesis yang diajukan terbukti signifikan, termasuk dua hipotesis mediasi. Secara khusus, kepemimpinan melayani dan kepuasan kerja berpengaruh positif dan signifikan terhadap komitmen organisasi dan kinerja pegawai. Selain itu, komitmen organisasi terbukti memediasi secara signifikan pengaruh kepemimpinan melayani dan kepuasan kerja terhadap kinerja pegawai, menunjukkan bahwa komitmen organisasi berperan sebagai mekanisme psikologis penting dalam memperkuat dampak positif perilaku kepemimpinan dan kepuasan kerja terhadap kinerja aparatur. Penelitian ini menunjukkan bahwa kepemimpinan yang melayani dan kepuasan kerja dapat meningkatkan komitmen organisasi dan kinerja di sektor publik Indonesia. Secara praktis, temuan ini menyarankan agar pemerintah daerah fokus mengembangkan gaya kepemimpinan melayani dan meningkatkan kepuasan pegawai untuk memperkuat komitmen mereka.
Turnover Intention among Private School Teachers in Madura: Empirical Evidence of the Mediating Role of Organizational Commitment Arifin, Alvin; Suswati, Endang; Mulyono, Sugeng; Nasir, M. Jamal Abdul; Martaleni
Indonesian Journal of Business Analytics Vol. 6 No. 1 (2026): February 2026
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v6i1.16072

Abstract

High turnover intention among private school teachers poses a serious challenge to educational continuity, particularly in regions with limited retention capacity such as Madura Island. This study examines the effects of resilience and life demands on turnover intention, with organizational commitment as a mediating variable. Using a quantitative explanatory approach, data were collected through a structured survey of 100 private school teachers selected via proportional random sampling across four regencies on Madura Island. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The findings reveal that organizational commitment significantly reduces turnover intention and fully mediates the effects of resilience and life demands. These results underscore the critical role of organizational commitment in shaping teachers’ retention decisions.
The Effect of Job Demands on Burnout Among Employees of PT PLN on Madura Island with Job Resources as an Intervening Variable Putra, Angger Yulia; Suswati, Endang; Mulyono, Sugeng
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9496

Abstract

This study addresses the significant challenge of employee burnout, exacerbated by excessive job demands in the post-pandemic era, particularly within essential public service sectors like energy. Focusing on the unique, geographically isolated context of PT PLN on Madura Island, the research examines the direct influence of job demands on burnout and investigates the intervening role of job resources as proposed by the Job Demands-Resources (JD-R) theory. The primary objectives were to analyze the direct effect of job demands on burnout, test the moderating role of job resources, and explore the contextual influence of managerial discretion. A quantitative survey method was employed, utilizing a saturated sample of 125 employees across all PLN units in Madura. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results revealed complex dynamics: while all hypothesized paths were statistically significant, their directions contradicted conventional JD-R theory. Job demands had a significant negative effect on burnout, and job resources also showed a significant negative relationship with burnout. Only the positive effect of job demands on job resources aligned with theoretical expectations. These unexpected findings underscore the critical role of specific contextual factors such as remote location, socio-cultural norms, and organizational bureaucracy in reshaping well-known psychological pathways, suggesting that standardized interventions may be ineffective without contextual adaptation