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All Journal Idea Nursing Journal Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing) Jurnal NERS Jurnal Keperawatan Padjadjaran Belitung Nursing Journal Abdimas Talenta : Jurnal Pengabdian Kepada Masyarakat Jurnal Kepemimpinan dan Manajemen Keperawatan Jurnal Perawat Indonesia Jurnal Riset Hesti Medan Akper Kesdam I/BB Medan Jurnal Respirasi (JR) Jurnal Keperawatan Priority Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Journal of Telenursing (JOTING) Jurnal Aisyah : Jurnal Ilmu Kesehatan Jurnal Pengabdian Kepada Masyarakat (JPKM) Tabikpun JPM: JURNAL PENGABDIAN MASYARAKAT Caring : Indonesian Journal of Nursing Science Jurnal Keperawatan Jurnal Kesehatan

Dewi Elizadiani Suza

Fakultas Keperawatan, Universitas Sumatera Utara, Indonesia

Author-ID : 3292285

Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Astronomy Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Veterinary Other

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Persepsi Perawat tentang Customer Service yang Diaplikasikan oleh Perawat di Rumah Sakit Swasta Setiawan Setiawan; Dewi Elizadiani Suza; Cholina Trisa Siregar
Jurnal Keperawatan Padjadjaran Vol. 4 No. 3 (2016): Jurnal Keperawatan Padjadjaran
Publisher : Faculty of Nursing Universitas Padjadjaran

Customer service merupakan upaya yang dapat dilakukan suatu organisasi untuk memberikan kepuasan bagikonsumen. Istilah customer service lebih dikenal di dunia bisnis, namun aplikasi customer service juga dapatditemukan di dunia kesehatan. Penerapancustomer servicedi rumah sakit dapat meningkatkan kinerja pegawai rumahsakit termasuk perawat. Penelitian ini bertujuan untuk menggali persepsi perawat tentang aplikasi customer serviceoleh perawat di sebuah rumah sakit swasta di Indonesia. Penelitian ini merupakan satu siklus studi action researchyaitu tahap reconnaissance yang dilakukan di rumah sakit swasta di Medan. Tahap reconnaissance merupakansatu fase yang penting dalam pendekatan action research yang bertujuan untuk menemukan thematic concerndari setting penelitian. Jumlah partisipan dalam penelitian ini adalah sebanyak 10 perawat pelaksana. Partisipandirekrut dalam penelitian ini dengan menggunakan teknik purposive sampling. Data kualitatif dikumpulkanmelalui teknik focus group discussion (FGD). Data yang diperoleh dianalisis dengan menggunakan pendekatancontent analysis. Hasil penelitian ini mengungkapkan 4 tema persepsi perawat tentang costumer service, yaitu: 1)makna costumer service menurut perawat pelaksana (memberikan pelayanan maksimal, pemenuhan kebutuhanpasien, dan interaksi dan komunikasi efektif,); 2) Upaya perawat dalam mengaplikasikan customer service (sikapprofessional perawat, ketulusan, mengatasi masalah pasien, dan menciptakan caring moment); 3) Hambatandalam menerapkan customer service dalam pelayanan keperawatan (kurangnya pemahaman pasien terhadappenjelasan yang diberikan, permintaan pasien yang berlebihan selama perawatan, kurangnya reward terhadappekerjaan yang telah dilakukan); 4) Upaya meningkatkan aplikasi customer service dalam pelayanan keperawatan(sabar dan tulus dalam menghadapi keluarga pasien, tanggap dalam pemenuhan kebutuhan pasien, peningkatanpendidikan perawat, memberikan reward kepada perawat, dan memfasilitasi hubungan pasien dengan dokter).

Psychometric Evaluation of the Quality of Nursing Care Scale for Children Hospitalized with Acute Respiratory Infection dewi elizadiani suza
Jurnal Ners Vol. 11 No. 1 (2016): April 2016
Publisher : Universitas Airlangga

Introduction: Psychometric Evaluation of the quality of nursing care scale is a vital key to improve the quality of nursing care for hospitalized acute respiratory infection (ARI) children in order to decrease morbidity and mortality of ARI children, especially in Indonesia.Methods: Construct validity was identified using the exploratory factor analysis (EFA), contrasted group approach, and reliability.Results: Construct validity: 1) EFA found that the QNCS-HARIC consisted of 37 items with four factor and total variance explained of 42.92% and factor loadings ranged from .30 to .70; 2) contrasted group approach found that the mean scores of the 37 items QNCS-HARIC between two groups were significantly different (t = -22.91; p = .000); and 3) Cronbach’s alpha coefficient of the total 37 item QNCS-HARIC was .93. Cronbach’s alpha coefficients of Factor 1, 2, 3, and 4 of the 37 item QNCS-HARIC were .87, .80, .77, and .76, respectively.Conclusion: Although the 37 items QNCS-HARIC model was acceptable, it was less representative, especially in the socio-cultural dimension of ARI children and family because it consisted of only 3 from 10 items which could not measure the complate dimension of the socio-cultural aspect.

Development of the Quality of Nursing Care Scale for Hospitalized Acute Respiratory Infection Children in Indonesia Dewi Elizadiani Suza; Busakorn Punthmatharith; Ladawan Prateepchaikul
Jurnal Ners Vol. 9 No. 1 (2014): April 2014
Publisher : Universitas Airlangga

Introduction: The QNCS-HARIC instrument is expected to be a potential tool for obtaining knowledge about quality of pediatric nursing care with acute respiratory infection (ARI) children and thereby contributing to improve quality in nursing practice with a more genuinely parental involvement approach, especially in Indonesia.Methods: Development of the QNCS-HARIC refers to literature review, expert panel meeting, experts’ review, and pilot study.Results: Four dimensions and 79 items were generated: 1) the physical needs of ARI children (36 items), 2) the psychological needs of ARI children and family (26 items), 3) the socio-cultural needs of ARI children and family (10 items), and 4) the spiritual needs of ARI children and family (7 items). The validity was approved by fi ve experts yielding the content validity index equals to .96. After performing the CVI, the QNCS-HARIC consisted of 78 items (deleting 2 items of the physical needs of ARI children dimension and additional 1 item of the physical needs of ARI children dimension). The reliability was tested with 30 pediatric nurses yielding alpha cronbach’s coeffi cient of the overall QNCS-HARIC 77 items was .94 and each of dimension equal to .94, .87, .79, and .73, respectivelyConclusion: To improve quality of nursing care delivery, pediatric nurses need to be equipped with a quality instrument which should be psychometrically tested, sensitive, specific, accurate, objective, and feasible.

Nurse Manager Competency Model in a Teaching Hospital Setiawan Setiawan; Dewi Elizadiani Suza; Farida Linda Sari Siregar
Jurnal Ners Vol. 16 No. 1 (2021): APRIL 2021
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jn.v16i1.26032

Introduction: Nurse managers in carrying out their duties must have a variety of competencies, one of which is managerial competencies. A model of competency for nurse managers will assist them in shaping their roles as managers in a teaching hospital. This study aims to develop the managerial competency model for nurse managers at the teaching hospital.Methods: The research design used in this study was action research. This research was conducted with 20 nurse managers who work at inpatient wards of the teaching hospital. Participants were selected by purposive sampling approach and have accepted to participate in the research. The data were obtained by using interview through focus groups discussions. The content analysis method was employed for analyzing the data. Results: This study found six domains of managerial competencies of nurse managers: 1) provision of patient care (assignment methods, clinical excellence, collaborators, patient safety, evidence-based practice), 2) resource management (personnel management, information and technology management, equipment management, supplies management), 3) leadership (commitment, conflict resolution, negotiator, role model, professional mentor, initiator, motivator), 4) self and staff development (effective communication skills, interpersonal relationship skills, tridharma function of nurses), 5) customer and service orientation (team builder, customer service, quality improvement), and 6) function of preceptorships (basic teaching skills, clinical skills). These 24 fundamental competencies are rooted in caring foundation.Conclusion: Nurse managers in teaching hospitals should possess a set of managerial competencies to perform their optimal roles in order to achieve the unit goals. This model will provide comprehensive and solid ways for nurse managers to improve their performance. Therefore, the set of nurse manager competencies needs to be standardized across the setting.

Pendidikan Kesehatan Tentang Manajemen Kesehatan Menstruasi Terhadap Pengetahuan dan Sikap Remaja Madrasah Tsanawiyah Swasta Amal Saleh Nur Asnah Sitohang; Dewi Elizadiani Suza; Cut Adeya Adella
Jurnal Riset Hesti Medan Vol 5, No 2 (2020)
Publisher : Akademi Keperawatan Kesdam I/Bukit Barisan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34008/jurhesti.v5i2.208

Menstruation is periodic bleeding occurring repeatedly every month in women that starts about 14 days after ovulation and is released through the vagina. Menstruation is a characteristic feature of a woman's maturity where there is a change in the uterus in preparation for pregnancy. Menstrual health management (MHM) is a term that is often used in relation to cleanliness during menstruation. Menstrual health management includes facilities used during menstruation including clean water, soap used for bathing and cleaning all parts of the body as well as cleaning sanitary napkins that have been used. MHM is also related to the access they have to safe and comfortable facilities to dispose of used sanitary napkins. Young women must understand knowledge about menstruation and how to manage it appropriately without shame or fear. Health education is a form of independent nursing action to help clients, both individuals, groups and communities in overcoming their health problems through learning activities in which the nurse acts as a nurse educator. This study aims to increase students' knowledge and attitudes about menstrual health management by providing health education. The method used was to socialize activities to the school, identify the condition of menstrual health service facilities in schools such as bathrooms, clean water supply, provide educational media for menstrual health management in the form of videos, leaflets and modules; conduct health education about menstrual health management and post tests. The data analysis used was univariate. The number of samples was 36 people, namely grade VII students. The results of the study that the majority of respondents were 12 years (77.8%), had menstruation (58.3%), age at first menstruation was 11 years (52.3%), experienced menstrual pain (66.7%), information sources regarding: (1) hygiene during menstruation is the mother (38.5%), (2) sanitary napkins from TV commercials (25%), menstruation from mothers (45.5%), (3) types of sanitary napkins currently used modern sanitary napkins (65.9%), (4) the current brand of sanitary napkins from mothers (36.5%). The majority of knowledge adolescents category is 88.9% good and the attitude of the adolescents is 100% positive. Research proves that there are still students with sufficient knowledge (10.1%) and considering the importance of MHM as an effort to prevent infection in the female reproductive system and minimize the occurrence of cervical cancer in women in the future. Researchers suggest that schools include this topic in subject matter so that reproductive health can be maintained.

Pengetahuan Remaja Anak Jalanan Tentang Bahaya Seks Bebas dan Penyakit Menular Seksual di Komunitas Peduli Anak Kelurahan Medan Maimun Nur Asiah; Nur Asnah Sitohang; Dewi Elizadiani Suza
Jurnal Riset Hesti Medan Vol 5, No 2 (2020)
Publisher : Akademi Keperawatan Kesdam I/Bukit Barisan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34008/jurhesti.v5i2.209

Reproductive health and adolescent understanding of the dangers of free sex and sexually transmitted diseases in Indonesia is still low, this can be seen from the many cases of pregnancy outside of marriage, dating violence and abortion with high-risk drugs. Adolescent's understanding of reproductive health is a provision for adolescents to behave in a healthy and responsible manner. Not all adolescents have received sufficient and correct information about reproductive health. Street children are a group of children who are on the side of the road or on the road, who carry out activities in the hope of earning money for life. Knowledge and attitudes towards personal hygiene of reproductive organs are also poor in terms of research results. Therefore they need to be given counseling, guidance and support, so that healthy growth and development can occur so that one day these teenagers will become healthy adults physically, spiritually and socially through the formation of health cadres. This community service is carried out on street teenagers in the Community Caring for Children (KOPA) Medan Maimun. Medan city. The methods used in this activity are: 1. Health education with material on adolescent reproductive health, the dangers of free sex behavior and sexually transmitted diseases; 2. Cadre training; 3. Assistance of cadres in conducting counseling to peers (peer group). 4. Evaluation of the success of the program: post-test for outreach cadres and youth participants. The data analysis used was univariate. The number of respondents 25 people. The results showed that the majority of the Padang ethnic group (76%), junior high school education (54%), father and mother still (father 80% and mother 92%), education of 80% high school parents. The results of the questionnaire on knowledge were still there (44%) street children had not answered questions about the symptoms of HIV/AIDS. Symptoms of HIV/AIDS include fever, night sweats, continuous diarrhea, fatigue, and persistent coughing and weight loss. They also have not all answered correctly on the question of gangrene is a type of sexually transmitted infection (24%), mode of transmission of sexually transmitted diseases (20%); and HIV/AIDS can cause death (20%). This is because young children have never received this information either at school or from their parents. Researchers suggest that the KOPA manager should actively cooperate with the nearest PUSKESMAS to provide information about the dangers of free sex and sexually transmitted diseases.

EXPERIENCE OF BARRIERS TO HYPERTENSION MANAGEMENT IN MINANGKABAU ETHNIC GROUP IN PAYAKUMBUH INDONESIA: A PHENOMENOLOGICAL STUDY Vera Kurnia; Dewi Suza; Yesi Ariani
Belitung Nursing Journal Vol. 4 No. 2 (2018): March - April
Publisher : Belitung Raya Foundation, Indonesia

Background: Understanding barriers to hypertension managements remains important to reduce the hypertension rate in community. Minangkabau is one of the ethnic groups in West Sumatra Indonesia that has a high proportion of people with hypertension although its management has been implemented. Objective: This study aims to explore the experiences of barriers to hypertension management in Minangkabau ethnic group in Payakumbuh, Indonesia. Methods: This was a phenomenological study with twelve respondents selected using purposive sampling. Data were collected using in-depth interview. Colaizzi’s content analysis method was used for data analysis. Results: Five themes were emerged from the data, namely: (i) lack of self-motivation in the management of hypertension, (ii) disobedience in the management of hypertension, (iii) culture pattern of food intake, (iv) lack of social support, and (v) excessive stress and anxiety. Conclusions: The barriers to hypertension management in Minangkabau ethnic group are closely related to its culture both in lifestyle and in food intake of the family members and the community. Nurses are expected to always give health education about hypertension and finding the way to control it.

Latihan Berjalan dengan Kontrol Pernapasan pada Penderita Penyakit Paru Obstruktif Kronik (PPOK): Studi Fenomenologi Orita Satria; Dewi Elizadiani Suza; Mula Tarigan
Journal of Telenursing (JOTING) Vol 4 No 1 (2022): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v4i1.3621

This study aims to explore the experience of walking exercise with breathing control in COPD patients. The method used is qualitative with a descriptive phenomenological approach. Participants in this study amounted to 15 people with COPD. Data obtained from in-depth interviews, then analyzed using the Colaizzi method. The results showed that five themes were identified, namely: 1) the implementation of walking exercises with breathing control; 2) increased physical activity and quality of life; 3) increase oxygen demand and reduce shortness of breath; 4) reduce anxiety and improve sleep quality; and 5) family support. In conclusion, walking and breathing exercises are good exercise choices for COPD because they can meet oxygen needs, reduce shortness of breath, reduce anxiety and stress in COPD. Keywords: Breathing Control, Walking Exercise, COPD

Peningkatan Etos Kerja Perawat Pelaksana Melalui Pelatihan Self-Leadership Martha Pitta Uli Marpaung; Dewi Elizadiani Suza; Diah Arruum
Jurnal Kepemimpinan dan Manajemen Keperawatan Vol. 2 No. 2 (2019)
Publisher : Persatuan Perawat Nasional Indonesia Jawa Tengah

Self-leadership is a power that is inherent in individuals to influence, direct, control, and push themselves to achieve the desired goals. Self-leadership training is very important to improve work behavior in hospitals. The purpose of this study was to determine the effect of self-leadership training on nurses’ work ethic at the government hospital. The research method uses a quasi-experimental method with nonequivalent control two groups with pre-post test design. The research sample was taken using consecutive sampling with a total of 98 nurses, 49 nurses as the control group and 49 nurses as the intervention group. In the intervention group, self-leadership training was given, whereas the control group was not. The results of the Wilcoxon Signed Ranks test in the intervention group found that there were significant differences in work ethic before and after training (p = 0.00, p˂0.05) while in the control group there were no significant differences in work ethic before and after training (p=0,317, p˃0,05). Spearman's Rho test results showed that there was an effect of self-leadership training on nurses’ work ethic at the government hospital (p = 0.00 <0.05). Self-leadership training can improve nurses’ work ethic at hospitals so it is recommended to conduct training on an ongoing basis to maintain consistency of work ethics in hospitals.

ANALISIS IMPLEMENTASI KOMUNIKASI SBAR DALAM INTERPROFESIONAL KOLABORASI DOKTER DAN PERAWAT TERHADAP KESELAMATAN PASIEN Andriani Mei Astuti; Dewi Elizadiani Suza; Mahnum Lailan Nasution
Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Vol 9 No 4 (2019): Oktober
Publisher : LPPM STIKES KENDAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (408.023 KB)

Teknik komunikasi SBAR merupakan salah satu indikator yang diprioritaskan untuk kualitas komunikasi yang efektif dalam tujuan keselamatan pasien (IPSG 2). Keselamatan pasien sangat tergantung pada tindakan tim medis dalam mengurangi medical error yang dapat dicegah dengan meningkatkan komunikasi yang efektif melalui sosialisasi komunikasi SBAR. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh implementasi komunikasi SBAR dalam kolaborasi interprofesional antara dokter dan perawat pada keselamatan pasien. Penelitian ini menggunakan metode kuasi eksperimen dengan desain satu kelompok pretest-posttest. Responden penelitian terdiri dari 35 perawat dan 35 dokter spesialis sesuai dengan kriteria inklusi dengan pengambilan sampel menggunakan teknik purposive sampling. Instrumen penelitian adalah kuesioner komunikasi SBAR. Nilai uji validitas CVI=0,87 dan nilai uji reliabilitas Cronbach’s Alpha=0,62. Data dianalisis menggunakan Uji Wilcoxon. Hasil penelitian menunjukkan terdapat perbedaan nilai signifikan sebelum dan setelah dilakukan sosialisai komunikasi SBAR p = 0,00 (p <0,05). Hasil penelitian menunjukkan nilai rata-rata (Mean Rank) dokter spesialis 18,00 dan perawat 18,00 yang mengindikasikan bahwa sosialisasi komunikasi SBAR memiliki pengaruh secara signifikan terhadap keselamatan pasien. Kata kunci: komunikasi sbar, keselamatan pasien, interprofesional kolaborasi ANALYSIS OF IMPLEMENTATION OF SBAR COMMUNICATION IN DOCTOR AND NURSING INTERPROFESSIONAL PATIENTS TO PATIENT SAFETY ABSTRACT SBAR communication technique is the prioritized indicators for effective communication quality in patient safety goal (IPSG 2). Patient safety highly depends on medical team’s action in decreasing unwanted incidence which can be prevented by increasing effective communication through socializing SBAR communication. The purpose was to analyze the effect implementation of SBAR communication in interprofessional collaboration between doctors and nurses on patient safety. The research used quasi-experimental method with one group pretest-posttest design. The respondents were 35 nurses and 35 doctor specialists according to the inclusion criteria with purposive sampling. The research instruments were SBAR communication questionnaires. Validity Value with CVI=0.87 and reliability value with Cronbach’s Alpha=0.62. Data was analyzed using Wilcoxon Test. The results showed that there was a diffrence significant score of pre post SBAR implementation between doctor specialist and nurses p=0.04 (p<0.05). The result of the research showed that Mean Rank=18.00 from doctor specialist and nurses Mean Rank=18.00 which indicated that socializing SBAR communication could have significant change in mean rank value. Keywords: SBAR communication, patient safety, interprofessional collaboration

Co-Authors Afiatika Ahsani Alvi Syahrin Ariadni, Dwi Karina Armi Mawaddah Arruum, Diah Astuti, Andriani Mei Azhar, Bayu Busakorn Punthmatharith Bustami Syam CUT ADEYA ADELLA, CUT ADEYA Deni Susyanti Dwi Karina Ariadni Fitri Erlita Girsang, Isah Masdiana Hariati Hariati Hasna Rahel Irfan, M. Zul’ Isni Hijriana Kawati, Salma Merda Ladawan Prateepchaikul Linda Jurwita Mahnum Lailan Nasution Martha Pitta Uli Marpaung Mawaddah, Armi Monika Blesinki Mula Tarigan Nasution, Mahnum Lailan Novita Sari Nur Asiah Nur Asiah Nur Asiah Nur Asnah Sitohang, Nur Asnah Nurbaiti Nurbaiti Nurwijayanti Orita Satria Raden Mohamad Herdian Bhakti Rasmita, Dina Rosina Tarigan Salma Merda Kawati Sari, Farida Linda Setiawan Setiawan Setiawan Setiawan Setiawan, Setiawan Sitepu, Nunung Febriany Siti Saidah Nasution Sitio, Roma Syahrani, Afrila Tarigan, Amira Permatasari Tarigan, Rosina Teorida Laia Vera Kurnia Yesi Ariani

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