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Analisis Kebutuhan Perawat Igd Berdasarkan Beban Kerja Studi Kasus Adritama, Tengku Aprizal; Nyorong, Mappeaty; Yuniati, Yuniati
Indonesian Journal of Hospital Administration Vol 5, No 1 (2022)
Publisher : Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21927/ijhaa.2022.5(1).19-26

Abstract

Sumber daya manusia (SDM) merupakan elemen utama dalam suatu organisasi karena manusia yang mengendalikan perangkat-perangkat lain untuk menjalankan suatu organisasi. Perencanaan tenaga kesehatan harus tepat sesuai dengan beban kerja rumah sakit karena merupakan unit pelayanan kesehatan terdepan yang fungsinya sangat menunjang pencapaian visi Indonesia Sehat. Adapun tujuan penelitian ini adalah Untuk mengetahui kebutuhan jumlah perawat pada Instalasi Gawat Darurat Rumah Sakit Cut Meutia  berdasarkan beban kerja dengan menggunakan metode work sampling .Jenis penelitian adalah. Penelitian Kualitatif dengan metode wawancara semi terstruktue yang sudah termasuk indepth interview dengan menggunakan metode work sampling untuk mencari kebutuhan sdm. Penelitian ini dilaksanakan Rumah sakit umum daerah Cut Meutia Kota Langsa. Informan penelitian adalah perawat IGD sebanyak 11 orang. Berdasarkan hasil penelitian kebutuhan perawat dengan WISN  di dapatkan berdasarkan beban kerja perawat dan jumlah pasien maka dari itu adanya penambahan perawat sebanyak 11 orang di RSU Cut Meutia Kota Langsa Tahun 2021Kesimpulan dan Saran penelitian adalah berdasarkan hasil penelitian di butuhkan adanya penambahan sdm sebanyak 11 orang perawat di igd dan saran Pada bidang manajemen, Keperawatan, Program dan Kepegawaian untuk meninjau kembali kebutuhan tenaga perawatan, dan lebih menermapkan analisis kebutuhan tenaga dengan metode WISN. Bagi bagian bidang Keperawatan agar memaksimalkan pelaksanaan asuhan keperawatan metode tim dan meninjau kembali format pengisian dokumen keperawatan agar pendokumentasian dan administrasi dapat dilakukan dengan cepat, tepat dan sesuai standar. Serta meninjau kembali pengaturan shift keperawatan. Sehingga produktivitas kegiatan keperawatan bisa lebih baik.  
Analysis of Drug Availability Management at the Regional General Hospital Pharmacy Installation Sani, Hapiz Arlanda; Asriwati, Asriwati; Nyorong, Mappeaty; Sari, Mayang; Ginting, Indra
Journal La Medihealtico Vol. 4 No. 2 (2023): Journal La Medihealtico
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamedihealtico.v4i2.837

Abstract

Pharmacy managerial activities are inseparable from the principles of drug availability management such as a series of needs planning activities, procurement, storage and distribution of drugs through hospital pharmacy installations. This study aims to analyze and obtain information on availability management at the Pharmacy Installation of the South Tapanuli Regional General Hospital. This type of research is qualitative with a descriptive approach using primary data and secondary data using the interview method. The informants interviewed at the pharmaceutical installation were the head of the pharmaceutical installation unit, the coordinator of pharmacy services, the head of the pharmaceutical warehouse/supplies, the coordinator of quality management and administration. Informants of this study were taken by purposive sampling and data analysis using triangulation and data reduction methods. The results of this study obtained that planning for drug needs uses the consumption method by looking at the need for previous use, but it has not been maximized, procurement has not gone well, drug shortages often occur, drug storage systems use the FIFO (First in First Out) and FEFO (First Expired First Out) systems. First Expired First Out). Storage is not up to standard, the waiting time for drug distribution to patients starting from the patient submitting the prescription to the delivery of the drug takes quite a long time for the drug to be finished. The conclusion is that the implementation of drug availability management has not run optimally according to standard operating procedures for services, so it is necessary to increase human resource knowledge through training related to drug planning.
Evaluasi Implementasi SIMRS Rawat Jalan Terhadap Sistem Pelaporan Klaim BPJS di RSUD Aek Kanopan Kabupaten Labuhan Batu Utara Zulfikar, Agus; Nyorong, Mappeaty; Nuraini, Nuraini
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 9, No 1 (2023): April 2023
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v9i1.2884

Abstract

Setiap Rumah Sakit wajib melaksanakan pencatatan dan pelaporan tentang semua kegiatan penyelenggaraan Rumah Sakit dalam bentuk Sistem Informasi Manajemen Rumah Sakit (SIMRS). Sistem Informasi Manajemen Rumah Sakit sebagai sebuah sistem informasi terintegrasi yang disiapkan untuk menangani keseluruhan proses manajemen Rumah Sakit, mulai dari pelayanan sistem dan tindakan untuk pasien, medical record, apotek, gudang farmasi, penagihan, database personalia, penggajian karyawan, proses akuntansi sampai dengan pengendalian oleh manajemen. Tujuan yang ingin dicapai dalam penelitian ini adalah untuk menganalisis pengaruh SIMRS Rawat Jalan terhadap efektifitas pelaporan klaim BPJS Kesehatan di RSUD Aek Kanopan Kab. Labuhan Batu Utara. Jenis penelitian ini menggunakan survei analitik deskriptif dengan rancangan cross sectional. Populasi dalam penelitian ini adalah seluruh petugas rekam medis yang ada di unit rekam medis yang ada di RSUD Aek Kanopan yaitu sebanyak 41 orang petugas rekam medis, petugas administrasi dan verifikasi klaim BPJS RSUD Aek Kanopan. pengambilan smpel dengan metode total sampling.sedangkan sampel berjumlah 41 orang. Analisa data dilakukan dengan analisis univariat, bivariat dan multivariat. Berdasarkan hasil uji chi-square diketahui bahwa sistem pelaporan klaim BPJS berpengaruh terhadap Pelaporan, Pengkodingan, Verifikasi dan Pengajuan, p = 0,001, artinya ada pengaruh Pelaporan, Pengkodingan, Verifikasi dan Pengajuan terhadap sistem pelaporan klaim BPJS. Dari hasil analisis multivariat diketahui variabel yang paling berpengaruh dalam penelitian ini adalah variabel Pengkodingan dengan nilai OR 83.966. Kesimpulan dalam penelitian ini adalah variabel Pelaporan, Pengkodingan, Verifikasi dan Pengajuan berpengaruh terhadap sistem pelaporan klaim BPJS, Pengkodingan bernilai lebih dominan, artinya variabel Pengkodingan paling berpengaruh terhadap sistem pelaporan klaim BPJS di RSUD Aek Kanopan Kab. Labuhan Batu Utara. Bagi rumah sakit memberikan kesempatan pelatihan kepada seluruh pegawai untuk meningkatkan kinerja pegawai berkenaan dengan sistem BPJS untuk mengoptimalkan pemberkasan, perlunya meningkatkan dan lebih mendayagunakan fungsinya.Kata Kunci : Pelaporan, Pengkodingan, Verifikasi dan PengajuanEvery Hospital is required to carry out recording and reporting of all Hospital administration activities in the form of a Hospital Management Information System (SIMRS). Hospital Management Information System as an integrated information system prepared to handle the entire hospital management process, starting from system services and actions for patients, medical records, pharmacies, pharmaceutical warehouses, billing, personnel databases, employee payroll, accounting processes to control. by management. The goal to be achieved in this study is to analyze the effect of Outpatient SIMRS on the effectiveness of reporting BPJS Health claims at Aek Kanopan Hospital, Kab. North Labuhan Batu. This type of research uses a descriptive analytic survey with a cross sectional design. The population in this study were all medical record officers in the medical record unit at Aek Kanopan Hospital, namely as many as 41 medical record officers, administrative officers and BPJS claims verification officers at Aek Kanopan Hospital. smple taking with total sampling method. while the sample amounted to 41 people. Data analysis was performed using univariate, bivariate and multivariate analysis. Based on the results of the chi-square test it is known that the BPJS claim reporting system has an effect on Reporting, Coding, Verification and Submission, p = 0.001, meaning that there is an influence on Reporting, Coding, Verification and Submission of the BPJS claim reporting system. From the results of multivariate analysis it is known that the most influential variable in this study is the Coding variable with an OR value of 83,966. The conclusion in this study is that the variables Reporting, Coding, Verification and Submission have an effect on the BPJS claim reporting system. North Labuhan Batu. For hospitals to provide training opportunities for all employees to improve employee performance with regard to the BPJS system to optimize filing, the need to improve and make more efficient use of its functions.Keywords: Reporting, Coding, Verification and Submission
Faktor Yang Memengaruhi Perilaku Pencegahan Diabetes Melitus Di Wilayah Kerja Puskesmas Pargarutan Kecamatan Angkola Timur Kabupaten Tapanuli Selatan Reza Indra Rambe; Mappeaty Nyorong; Nur’aini Nur’aini
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1647

Abstract

Diabetes mellitus (DM) is a disease in which glucose (simple sugar) levels in the blood are high because the body cannot release or use insulin adequately. Normal blood sugar levels in the morning after fasting the night before are 70-110 mg/dL of blood. Blood sugar levels are usually less than 120-140 mg/dL 2 hours after eating and drinking fluids containing sugar or other carbohydrates. The purpose of the study was to determine the factors that influence the behavior of preventing diabetes mellitus in the Work Area of ​​the Pargarutan Health Center, East Angkola District, South Tapanuli Regency. The research design used a quantitative method which was carried out by an analytical survey with a Cross Sectional Study approach. The population in this study were all patients with diabetes mellitus, as many as 321 patients. Samples using the Accidental Sampling system were 76 patients. Data analysis used univariate, bivariate and multivariate analysis. The results showed that there was an effect of family history, support from health workers, physical activity, diet, family support and social culture on diabetes mellitus prevention behavior in the Work Area of ​​the Pargarutan Health Center, East Angkola District, South Tapanuli Regency. While the most dominant factor is diet. The conclusion of this study is that there is an influence of family history, support from health workers, physical activity, diet, family support and socio-culture on diabetes mellitus prevention behavior in the Pargarutan Health Center Work Area, East Angkola District, South Tapanuli Regency. It is recommended that the Pargarutan Health Center is expected to provide counseling about diabetes mellitus and carry out a diabetes mellitus control program to reduce the number of DM sufferers.
Perilaku Merokok pada Remaja dan Faktor Penyebabnya di SMA 2 dan SMK 8 Muhammadiyah Tanjung Sari Kecamatan Medan Selayang : The Smoking Behavior of Adolescents and its Causal Factors in SMA 2 and SMK 8 Muhammadiyah Tanjung Sari, Medan Selayang Sub-district solihin, Solihin; Nyorong, Mappeaty; Nur’aini, Nur’aini; Siregar, Dian Maya Sari
JURNAL ILMU DAN TEKNOLOGI KESEHATAN TERPADU Vol. 3 No. 1 (2023): Jurnal Ilmu dan Teknologi Kesehatan Terpadu
Publisher : Poltekes Kemenkes Tanjungpinang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53579/jitkt.v3i1.74

Abstract

One of the health problems that is still a national problem is the large population and high prevalence of smoking. Smoking behavior is difficult to avoid in adolescents due to several factors such as behavior and the environment around adolescents. The objective of the study was to determine the relationship of smoking behavior among adolescents in SMA 2 and SMK 8 Muhammadiyah Tanjung Sari, Medan Selayang Sub-district.The study used quantitative methods through an analytic survey with a Cross-Sectional Study approach. The population in this study was all male students. The sample used a purposive sampling technique for as many as 85 students. Data were analyzed using univariate and bivariate analysis. There was a relationship between knowledge, trust, exposure to cigarette advertising, availability of cigarettes, the role of parents, the role of teachers, and the role of peers on smoking behavior in adolescents at the research site. The most dominant factor was knowledge. The conclusion of this study was all variables have a relationship to smoking behavior in adolescents at SMA 2 and SMK 8 Muhammadiyah Tanjung Sari, Medan Selayang Subdistrict. It is recommended that schools overcome smoking among adolescents through counseling activities about the dangers of smoking, implementing Smokefree Areas (KTR), and conducting routine raids for smokers throughout the school environment.
Faktor-faktor yang Memengaruhi Kepemilikan Jamban Sehat Dalam Phbs Pada Tatanan Rumah Tangga di Wilayah Kerja Puskesmas Okbab Kecamatan Okbab Kabupaten Pegunungan Bintang Provinsi Papua Mallo, Rossa R.; Nyorong, Mappeaty; Maryanti, Endang
Jurnal Ners Vol. 8 No. 2 (2024): OKTOBER 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v8i2.26279

Abstract

Kesehatan adalah salah satu kebutuhan dasar manusia. Di Indonesia pembangunan sanitasi merupakan permasalahan yang bertentangan dengan sosial budaya, salah satunya adalah budaya masyarakat yang masih terbiasa dengan perilaku Buang Air Besar Sembarangan (BABS) disembarangan tempat. Tujuan dalam penelitian ini adalah untuk mengetahui faktor yang mempengaruhi kepemilikan jamban sehat dalam perilaku hidup bersih dan sehat (PHBS) pada tatanan rumah tangga di Kecamatan Okbab Kabupaten Pegunungan Bintang Papua.Desain penelitian yang digunakan adalah survei analitik dengan pendekatan cross sectional. Penelitian ini dilakukan di Wilayah Kerja Puskesma Okbab Kabupaten Pegunungan Bintang Provinsi Papua pada tahun 2022. Populasi berjumlah 1125 orang kepala keluarga dan sampel 92 orang Kepala Keluarga dengan menggunakan rumus slovin.Analisis data kuantitatif dengan analisis univariat, bivariat dan multivariat. Hasil uji chi-square diperoleh pada variabel tingkat pendidikan p= 0,000, pengetahuan p=0,000, sikap p=0,000, pendapatan p=0,000, dukungan sosial p=0,000, perilaku petugas kesehatan p=0,024 yang menunjukkan adanya faktor yang mempengaruhi. Kesimpulan penelitian ini adalah ada hubungan antara pendidikan, pengetahuan, sikap, pendapatan, dukungan sosial dan perilaku petugas kesehatan terhadap kepemilikan jamban sehat di wilayah kerja puskesmas Okbab tahun 2022, dan dari semua faktor yang memengaruhi kepemilikan jamban sehat, faktor sikap merupakan yang paling dominan memengaruhi kepemilikan jamban sehat dengan nilai Exp(B) 0,025..
Faktor yang Memengaruhi Peran Orang Tua Terhadap Personal Hygiene Pada Balita di Kelurahan Pulau Simardan Kota Tanjung Balai Hubairoh Hubairoh; Zuraidah Nasution; Mappeaty Nyorong
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 9, No 2 (2023): Oktober 2023
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v9i2.3551

Abstract

Personal hygiene yang baik harus mulai diterapkan sejak dini pada anak, karena apabila sejak dini diberikan pengetahuan tentang personal hygiene maka pengetahuan anak akan lebih matang. Berdasarkan survei awal yang dilakukan kepada 10 orang tua balita menunjukkan bahwa 6 balita (60%) memiliki personal hygiene tidak baik sedangkan 4 balita (40%) lainnya memiliki personal hygiene baik. Tujuan penelitian ini untuk mengetahui faktor yang memengaruhi peran orang tua terhadap personal hygiene pada balita. Desain penelitian yang digunakan dalam penelitian ini adalah survei analitik dengan pendekatan cross sectional. Populasi penelitian ini sebanyak 716 orang dan sampel yang diambil dengan cara stratified sampling yaitu sebanyak 88 orang. Metode pengumpulan data yaitu data primer, data sekunder dan tersier. Analisa data yang digunakan yaitu uji regresi binary logistic. Hasil penelitian menunjukkan bahwa religius memiliki nilai sig-p 0,033 < 0,05, pembimbing sig-p 0,008 < 0,05, motivasi sig-p 0,036 < 0,05 dan fasilitator sig-p 0,025 < 0,05, yang artinya memiliki pengaruh terhadap personal hygiene pada balita, sedangkan protektif sig-p 0,697 > 0,05 yang artinya tidak memiliki pengaruh terhadap personal hygiene pada balita. Kesimpulan dalam penelitian ini ada pengaruh religius, pembimbing, motivasi dan fasilitator memiliki pengaruh terhadap personal hygiene pada balita, sedangkan protektif tidak memiliki pengaruh terhadap personal hygiene pada balita. Saran bagi tempat penelitian diharapkan sebagai masukan dalam meningkatkan kesehatan balita khususnya untuk memberikan informasi pada orang tua tentang pentingnya menjaga kebersihan diri (personal hygiene) balita berupa dukungan informasi berupa penyuluhan, sehingga dengan kebersihan diri yang baik maka balita akan terhindar dari berbagai penyakit.Kata Kunci : Peran Orang Tua, Personal Hygiene dan BalitaGood personal hygiene must be applied from an early age in children, because if early knowledge of personal hygiene is given, the child's knowledge will be more mature. Based on a preliminary survey conducted on 10 parents of toddlers, it was shown that 6 toddlers (60%) had poor personal hygiene, while the other 4 toddlers (40%) had good personal hygiene. The purpose of this study was to determine the factors that influence the role of parents on personal hygiene in toddlers. The research design used in this study was an analytic survey with a cross sectional approach. The population of this study was 716 people and the sample was taken by stratified sampling as many as 88 people. Data collection methods are primary data, secondary data and tertiary data. The data analysis used was the binary logistic regression test. The results showed that religious has a sig-p value of .033 < .05, supervisor sig-p .008 < .05, motivation sig-p .036 < .05 and facilitator sig-p .025 < .05, which means that it has significant influence. on personal hygiene in toddlers, while protective sig-p .697 > .05, which means it has no effect on personal hygiene in toddlers. The conclusion in this study is that religious, mentor, motivation and facilitator have an influence on personal hygiene in toddlers, while protective has no influence on personal hygiene in toddlers. Suggestions for research sites are expected as input in improving the health of toddlers, especially to provide information to parents about the importance of maintaining personal hygiene for toddlers in the form of information support in the form of counseling, so that with good personal hygiene, toddlers will avoid various diseases.Keywords : The Role of Parents, Personal Hygiene and Toddlers
Pengaruh Penyuluhan Kesehatan Terhadap Perilaku Pencegahan Jajan di Luar Kantin Sekolah Dasar Negeri 060925 Kecamatan Medan Amplas Donna Permata Sari; Mappeaty Nyorong; Zuraidah Nasution
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 8, No 1 (2022): APRIL 2022
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v8i1.1966

Abstract

Menurut data BPOM tahun 2019 sekitar 40-45% jajanan anak sekolah tidak memenuhi syarat. Hal ini dapat memperburuk status gizi anak yang dapat mempengaruhi pertumbuhan anak sekolah. Makanan jajanan yang mengandung zat berbahaya dan tercemar oleh mikrooba dapat menimbulkan reaksi akut pada  tubuh, yaitu berupa batuk, diare, alergi, kesulitan buang air besar atau bahkan keracunan. Tujuan penelitian untuk menganalisis perilaku jajan anak Sekolah Dasar Negeri 060925 Kecamatan Medan Amplas Desain penelitian yang digunakan adalah  survei analitik  dengan rancangan cross sectional. Populasi  dalam penelitian ini adalah siswa Sekolah Dasar Negeri 060925 Kecamatan Medan Amplas yaitu berjumlah 102 orang. Tehnik pengambilan sampel  menggunakan purposive sampling. Jumlah  sampel yang akan diteliti adalah  50 orang.  Analisa data dilakukan  dengan analisis univariat, bivariat dengan uji Chi Square dan multivariate. Hasil penelitian  variabel Pengetahuan diperoleh nilai p-value = 0,001, Sikap = 0,002, Tindakan = 0,001 artinya ada pengaruh penyuluhan kesehatan terhadap Pengetahuan, Sikap dan Tindakan pencegahan jajan diluar kantin Sekolah Dasar Negeri 060925 Kecamatan Medan Amplas. Hasil analisis  multivariat didapatkan  variabel yang paling  berpengaruh dalam penelitian ini adalah variabel Pengetahuan dengan nilai Exp (B) 26.000. Ada hubungan penyuluhan kesehatan dengan pengetahuan, sikap dan tindakan dengan perilaku pencegahan jajan diluar kantin Sekolah Dasar Negeri 060925 Kecamatan Medan Amplas, dari hasil analisis multivariat menunjukkan hasil bahwa faktor penyuluhan kesehatan yang paling dominan adalah variabel pengetahuan. Diharapkan kepada pihak sekolah agar pengetahuan siswa Sekolah Dasar Negeri 060925 Kecamatan Medan Amplas dapat bertambah dan menjadi media diskusi yang dapat menambah daya tarik siswa dalam mempelajari ilmu tentang kesehatan jajanan secara komprehensif.Kata Kunci: Perilaku Pencegahan Jajan Diluar Kantin Sekolah, Pengetahuan, Sikap, TindakanAccording to BPOM data in 2019, around 40-45% of school children's snacks do not meet the requirements. This can worsen the nutritional status of children which can affect the growth of school children. Snack foods that contain harmful substances and are contaminated by microbes can cause acute reactions in the body, namely coughing, diarrhea, allergies, difficulty defecating or even poisoning. The purpose of the study was to analyze the snacking behavior of children at State Elementary School 060925, Medan Amplas District. The research design used was an analytic survey with a cross sectional design. The population in this study was the population in this study were students of the State Elementary School 060925 Medan Amplas District, which amounted to 102 people. The sampling technique used purposive sampling. The number of samples to be studied is 50 people. Data analysis was performed with univariate analysis, bivariate with Chi Square and multivariate tests. The results of the study of the Knowledge variable obtained p-value = 0.001, Attitude = 0.002, Action = 0.001 meaning that there was an influence between health education on Knowledge, Attitude and action on preventing snacking behavior outside the school canteen in State Elementary School students 060925 Medan Amplas District. The results of multivariate analysis showed that the most influential variable in this study was the Knowledge variable with an Exp (B) value of 26,000. There is a relationship, health education with knowledge, attitudes and actions towards preventing snacking behavior outside the school canteen for students at State Elementary School 060925 Medan Amplas District, from the results of multivariate analysis, it shows that the most dominant health education factor is the Knowledge variable. It is hoped that the school will increase the knowledge of State Elementary School 060925 Medan Amplas Subdistrict students and become a discussion medium that can increase the attractiveness of students in learning about the health of snacks in a comprehensive manner. Keywords : Behavior of preventing snacks outside the school canteen, Knowledge, Attitude, Action 
Evaluasi Gaya Kepemimpinan Kepala Ruangan Terhadap Kinerja Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit Ibu dan Anak Zainab Pekan Baru Nidia Wahyuni Defriani; Mappeaty Nyorong; Ramadhani Syafitri Nasution
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 8, No 1 (2022): APRIL 2022
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v8i1.1954

Abstract

Penyebab dari munculnya berbagai keluhan pasien terkait dengan kinerja perawat di ruang rawat inap dihubungkan dengan kepemimpinan kepala ruang, ditinjau dari aspek gaya kepemimpinannya. Kepala ruangan merupakan jabatan yang penting karena kemampuan perilaku kepemimpinan kepala ruangan ikut menentukan keberhasilan pelayanan keperawatan. Tujuan penelitian ini adalah untuk mengetahui gaya kepemimpinan kepala ruangan, kinerja perawat pelaksana dan pengaruh gaya kepemimpinan kepala ruangan terhadap kinerja perawat pelaksana di Ruang Rawat Inap RS Ibu dan Anak Zainab Pekanbaru. Jenis penelitian ini adalah kuantitatif dengan desain penelitian deskriptif korelatif asosiatif. Populasi dalam penelitian ini adalah seluruh perawat pelaksana di  ruang rawat inap sebanyak 33 orang. Pengumpulan data primer melalui kuesioner dan data sekunder melalui studi dokumentasi. Teknis analisis data secara univariat dilakukan untuk memperoleh gambaran setiap variabel, bivariat untuk menganalisis hubungan antar variabel dan multivariat untuk melihat pengaruh antar variabel. Hasil penelitian menunjukkan gaya kepemimpinan yang diterapkan kepala ruang adalah gaya demokratis, partisipatif, otoriter dan bebas tindak. Kinerja perawat pelaksana mencakup tahap pengkajian, diagnosa, intervensi, implementasi dan evaluasi dikategorikan baik. Ada pengaruh gaya kepemimpinan partisipatif, otoriter dan bebas tindak kepala ruangan terhadap kinerja perawat pelaksana. Kesimpulan hasil penelitian bahwa ada pengaruh gaya kepemimpinan kepala ruangan terhadap kinerja perawat pelaksana di Ruang Rawat Inap RS Ibu dan Anak Zainab Pekanbaru. Kepala ruang agar menerapkan gaya kepemimpinan yang baik yang disesuaikan kondisi kerja dan kebutuhan. Para perawat pelaksana agar berupaya meningkatkan kinerja pelayanan asuhan keperawatan di ruang rawat.Kata Kunci: Gaya Kepemimpinan, Kepala Ruangan, Perawat Pelaksana                                                The cause of the emergence of various patient complaints related to the performance of nurses in the inpatient room is associated with the leadership of the head of the room, in terms of the aspect of his leadership style. The head of the room is an important position because the leadership behavior of the head of the room also determines the success of nursing services. The purpose of this study was to determine the leadership style of the head of the room, the performance of the implementing nurse and the influence of the leadership style of the head of the room on the performance of the nurse in the Inpatient Room of Zainab Mother and Child Hospital Pekanbaru. This type of research is quantitative with associative correlative descriptive research design. The population in this study were all nurses in the inpatient room as many as 33 people. Primary data collection through questionnaires and secondary data through documentation studies. The technique of data analysis was univariate to obtain an overview of each variable, bivariate to analyze the relationship between variables and multivariate to see the influence between variables. The results showed that the leadership style applied by the head of the room was democratic, participatory, authoritarian and free of action. The performance of the implementing nurse includes the stages of assessment, diagnosis, intervention, implementation and evaluation is categorized as good. There is an influence of participatory, authoritarian and free-flow leadership style on the performance of the implementing nurse. The conclusion of the research is that there is an influence of the leadership style of the head of the room on the performance of the implementing nurse in the Inpatient Room of Zainab Mother and Child Hospital Pekanbaru. Head of the room to apply a good leadership style that is adapted to working conditions and needs. Implementing nurses are to try to improve the performance of nursing care services in the ward.Keywords: Leadership Style, Head of Room, Implementing Nurse
Analisis Kepuasan Pasien Rawat Inap Kelas III Terhadap Mutu Pelayanan Kesehatan di Rumah Sakit Umum Daerah Simeulue Kabupaten Simeulue Aprinaldi, Aprinaldi; Nyorong, Mappeaty; Diana, Vivi Eulis
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 8, No 2 (2022): OKTOBER 2022
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v8i2.2398

Abstract

Perkembangan manajemen mutu di bidang pelayanan kesehatan khususnya pelayanan rumah sakit umum daerah simeulue masih dirasakan kurang. Penelitian bertujuan mengetahui tingkat mutu pelayanan yang dilihat berdasarkan tingkat kesesuaian nilai harapan dan nilai kenyataan terhadap kepuasan pasien yang ditinjau dari dimensi kenyataan (tangible), kehandalan (reliability), ketanggapan (responsiveness), jaminan (ansurance), dan empati (emphaty) yang dilaksanakan di ruang rawat inap kelas III RSUD Simeulue Kabupaten Simeulue Tahun 2020.    Penelitian ini deskriptif analitik dengan desain cross sectional. Pengumpulan data dilakukan dengan wawancara menggunakan kuesioner. Populasi seluruh pasien dirawat diruang penyakit dalam, ruang obgyn dan ruang bedah RSUD Simeulue Kabupaten Simeulue. sampel 91 responden dengan menggunakan teknik proportional random sampling. Metode analisis kenyataan dan harapan/ importance performance analisis.Hasil penelitian diperoleh bahwa kualitas pelayanan kenyataan terhadap kepuasan pasien rawat inap (86,15%), Kualitas pelayanan kehandalan terhadap kepuasan pasien rawat inap (92,05%), Kualitas pelayanan ketanggapan terhadap kepuasan pasien rawat inap (92,50%),kualitas pelayanan jaminan terhadap kepuasan pasien rawat inap (86,15%),kualitas pelayanan empati terhadap kepuasan pasien rawat inap (91,52%) dan rata-rata pelayanan terhadap kepuasan pasien rawat inap (89,87%). Dengan demikian mutu pelayanan dan kepuasan pasien rawat inap masih dibawah 100%. Melalui kepala RSUD Simeulue diharapkan kepada petugas kesehatan untuk memberikan pelayanan kepada pasien rawat inap dengan sebaik-baiknya dari dan memeriksa kembali sarana dalam pelayanan rawat inap.Kata Kunci : Mutu pelayanan, harapan dan kenyataan, pasien rawat inapThe development of quality management in the field of health services, especially the services of the Simeulue regional general hospital, is still lacking. This study aims to determine the level of service quality which is seen based on the level of conformity of the expected value and the reality value to patient satisfaction in terms of the dimensions of reality (tangible), reliability, responsiveness, assurance, and empathy. in the class III inpatient room at the Simeulue Hospital, Simeulue Regency in 2020.This research was descriptive analytic with cross-sectional design. Data collection was done by interview using a questionnaire. The entire population of patients treated in internal medicine, space obgyn and surgery hospital of Regency. The sample were taken 91 respondents using proportional random sampling technique. The method of analysis of reality and hope/importance performance analysis.The results showed that the quality of service in reality on inpatient satisfaction (86.15%), quality of service reliability on inpatient satisfaction (92.05%), service quality responsiveness to inpatient satisfaction (92.50%), quality of service guarantee service to inpatient satisfaction (86.15%), the quality of empathy service to inpatient satisfaction (91.52%) and the average service to inpatient satisfaction (89.87%). Thus the quality of service and satisfaction of inpatients was still below 100%.Through the head of the Simeulue Hospital, it is hoped that health workers will provide services to inpatients as well as possible from and re-examine the facilities in inpatient services.Keywords: Quality of service, expectations and reality, inpatients