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Journal : Airman

Pengukuran Tingkat Kepuasan Pelayanan Pusat Penelitian dan Pengabdian Kepada Masyarakat Fitri Masito; Yeti Komalasari; Nining Idyaningsih; Syukri Hamzah; Hadi Winarto
Airman: Jurnal Teknik dan Keselamatan Transportasi Vol 5 No 2 (2022): Airman: Jurnal Teknik dan Keselamatan Transportasi
Publisher : Politeknik Penerbangan Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46509/ajtk.v5i2.288

Abstract

This research was conducted to determine the level of satisfaction of research center services and community service. In the current era of openness, the Community Satisfaction Survey helps with two-way communication between service users. Through SKM, service users can directly convey expectations and inputs aimed at improving the optimal quality of service. The type of research used in this study is a quantitative type using a likert scale. This study aims to measure the level of satisfaction of research center services and community service through research questions on google forms on lecturers and tested for validity and reliability in their research instruments. The implementation of lecturer services by the Palembang Aviation Polytechnic, especially PusPPM services in 2020 generally reflects a good level of quality, with an IKM value of 3.35 or after being converted to 83.75 for research and for PKM the IKM value is 3.17 or after being converted to 79.25. The IKM value for SKM research is at an interval of 81.26 – 100 so it can be concluded that the quality of service is Very Good (A). While the IKM value for SKM PKM is at an interval of 62.51 - 81.25 so that it can be concluded that the quality of service is Good (B).
Pengelolaan Bahaya Kehidupan Liar melalui Sistem Pengendalian Satwa Liar di Bandara M. Indra Martadinata; Bambang Wijaya Putra; Rinto Astutik; Fitri Masito
Airman: Jurnal Teknik dan Keselamatan Transportasi Vol 5 No 2 (2022): Airman: Jurnal Teknik dan Keselamatan Transportasi
Publisher : Politeknik Penerbangan Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46509/ajtk.v5i2.299

Abstract

This study aims to analyze systemm control of wild animals and the process of solving problems of controlling wild animals at Taufik Kiemas Airport, Pesisir Barat, Lampung Province based on public perception.This research was conducted at Taufik Kiemas Pesisir Barat Airport, Lampung Province in August 2022. In this study, the researcher used a descriptive type of research with a qualitative approach. This study uses one data source, namely primary data sources obtained through surveys. The sampling method is purposive sampling. In this study there were 19 people who became the research sample. The data analysis technique used descriptive qualitative analysis which attempted to describe the nature of the problems studied which were carried out in the field at the time of data collection. The results showed that the presence of wild animals such asbobcats, monkeys, wild boars, monitor lizards, snakes, various birds, monkeys and othersin Banfrom Taufik Kiemas Airport, West Coast of Lampung Province. Therefore it is necessary to create a special unit that handles the presence of wild animals at the airport and regulations are needed that are understood by all employees. In an emergency caused by wild animals, officers must understand how to mitigate the risk, so training and socialization are needed in understanding the presence of wild animals at airports.