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THE PERCEPTION AND PARTICIPATION OF COMMUNITY IN DEVELOPPING SMART ECO-VILLAGE DESTINATION IN THE TOURIST VILLAGE PAKSABALI AS A TOURISM ICON IN KLUNGKUNG DISTRICT-BALI Pantiyasa, I Wayan; Rosalina, Putu Devi
Journal of Business on Hospitality and Tourism Vol. 4 No. 1 (2018): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v4i1.112

Abstract

The development of tourist village is a government policy that is expected to improve the economy of the community, expanding the employment vacancies, alleviating poverty. Expanding the employment vacancies that lead to improve the welfare of rural communities. The purpose of this study is to determine the perception and participation of local people in Paksebali in the development of smart eco-village destination in the tourist village of Paksebali, Dawan subdistrict, Klungkung regency. The approach is done by distributing to 30 respondents (Purposive sampling).The collected data were primary and secondary data with the techniques are observation, interview and documentation. The collected data were then analyzed by qualitative descriptive analysis. The results of this study shows that the public perception of the development of smart eco-village Paksebali tourist village is the the public generally has known about the development of tourist villages. The community very agree and support by implementing the sapta pesona (seven ways of enchantment). People hope that the development of tourist village can promote the village and improve the welfare of their life. Community participation in the development of tourist village is done started from planning, developing facilities and infrastructure, managing, and monitoring and evaluation.
ORGANIZATION CULTURE, COMPETENCY, COMPENSATION, JOB SATISFACTION AND LECTURER LOYALTY Wijaya, Nyoman Surya; Darsana, I Made; Pantiyasa, I Wayan; Astina, I Nyoman Gede
Journal of Business on Hospitality and Tourism Vol. 4 No. 1 (2018): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v4i1.113

Abstract

The synergy between tourism education institutions with the government is important to equate the perception that tourism as an independent science is a pride and a challenge for tourism college, including the International Bali Institute of Tourism (STPBI), which organizes vocational education programs. The role of the lecturer becomes very important in this stage. The problems in this research are 1). Does the organizational culture, competence, and compensation affect the job satisfaction of lecturers at STPBI 2). Does the job satisfaction, organizational culture, competence, and compensation affect the loyalty of lecturers at STPBI. This research uses a quantitative approach with Partial Least Square (PLS) analysis tools. The result are, organizational culture, competence, and compensation have positive and significant impact on the job satisfaction of lecturers. Job satisfaction, organizational culture and compensation have positive and significant impact on lecturers' loyalty. However, competence has no significant effect on lecturer's loyalty.
CONSTRUCTION MODEL OF TOURIST VILLAGE DEVELOPMENT TOWARDS SMART ECO-TOURISM VILLAGE DESTINATION IN PAKSEBALI TO BECOME TOURISM ICON IN KLUNGKUNG REGENCY, BALI Pantiyasa, I Wayan; Sulasmini, Ni Made Ayu; Rosalina, Putu Devi
Journal of Business on Hospitality and Tourism Vol. 5 No. 1 (2019): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v5i1.149

Abstract

Paksebali is a newly developed tourist village in Bali. The development encounters challenges on the destination management, promotion, and stakeholders’ support. This study aimed at formulating strategy and construct the tourist village development model. Observation, interview, documentation, and FGD were used to collect data which then analyzed descriptively using qualitative and SWOT analysis. The study displayed the current condition of Paksebali is in the growth-oriented strategy. The construction of Paksebali development model towards smart eco-tourism village destination was initiated with identification of supporting components. This can be formulated into a tourist village development strategy including ICT-based management.Paksebali is a newly developed tourist village in Bali. The development encounters challenges on the destination management, promotion, and stakeholders’ support. This study aimed at formulating strategy and construct the tourist village development model. Observation, interview, documentation, and FGD were used to collect data which then analyzed descriptively using qualitative and SWOT analysis. The study displayed current condition of Paksebali is in the growth oriented strategy. The construction of Paksebali development model towards smart eco-tourism village destination was initiated with identification of supporting components. This can be formulated into tourist village development strategy including ICT-based management.
THE INFLUENCE OF TOURISM INFORMATION EXPOSURE ON COMMUNITY INVOLVEMENT IN PANGLIPURAN TOURISM VILLAGE Laba, I Nengah; Semara, I Made Trisna; Pantiyasa, I Wayan; Tujungsari, Komang Ratih
Journal of Business on Hospitality and Tourism Vol. 5 No. 2 (2019): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v5i2.177

Abstract

Sustainable tourism development is becoming an international commitment to ensure the sustainability development for social welfare. Bali has experienced significant development growth in the past 20 years. The growth of the tourism development directly led to the development of the tourism village in Bali. This cannot be separated due to the community involvement. One of the tourism villages that experienced significant growth and development in Bali is Panglipuran tourism village. This research was designed with the aim of identifying and analyzing the influence of tourism information exposure on Community Involvement. Closed questionnaire technique was used to collect the data with measurement scale using Likert scale. There were 100 respondents used in this research. SmartPLS software was used to analyze the data. The results obtained from the Path Coefficients table show X Ă  Y values of 22,985, which means that tourism information exposure has a positive and significant effect on community involvement in the development of Panglipuran Tourism Village.
Tourism Satisfaction Analysis of Tourism Packages as Tourism Products in Paksebali Village, Klungkung, Bali Pantiyasa, I Wayan; Prabawati, Ni Putu Diah
Journal of Business on Hospitality and Tourism Vol. 6 No. 2 (2020): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v6i2.242

Abstract

The purpose of this study was to determine the level of satisfaction of tourists who visit and enjoy tour packages as a product of the tourism village of Paksebali, Klungkung, Bali. Data were collected by interviewing, observing, and distributing questionnaires to 100 tourists (incidental sampling). Data were analyzed using qualitative and quantitative descriptive analysis techniques through Index Performance Analysis (IPA) and Customer Satisfaction Index (CSI). The result of the study is the tourists are satisfied. The indicators considered important by tourists are the friendliness of tour guides and the performance that exceeds their expectations. Indicator considered less important by tourists are the procedures for serving food and beverages, and the price suitability for tour packages. An indicator considered less important by tourists and felt too excessive is the cleanliness of the village environment. The tourists also hope that the tour time will be extended so they can be more involved in community activities.
Analisis pola kerjasama reservation, reception, dan room attendant dalam penanganan tamu check-in dan check-out di hotel sheraton bali kuta resort: Analysis of cooperation patterns of reservation, reception, and room attendant in handling guest check-in and check-out at hotel sheraton bali kuta resort Sari, Ni Putu Purnama; Pantiyasa, I Wayan; Purnantara, I Made Hadi
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 1 No. 11 (2022): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v1i11.227

Abstract

Penelitian ini dilakukan di hotel Sheraton Bali Kuta Resort yang terletak di daerah pantai Kuta, Bali. Penelitian ini bertujuan untuk mengkaji bagaimana pola kerjasama reservation, reception, dan room attendant dalam penanganan tamu check-in dan check-out di hotel Sheraton Bali Kuta Resort. Teknik analisis data yang digunakan dalam penelitian ini adalah kuantitatif yang berarti data berupa angka dan teknik deskriptif kualitatif yang berarti data yang diperoleh selama penelitian akan diuraikan secara rinci dalam bentuk deskripsi yang diatur secara sistematis. Penentuan informan atau responden pada penelitian ini adalah orang-orang yang merespon atau menjawab pertanyaan penelitian baik pertanyaan tertulis maupun lisan. Responden dalam penelitian ini adalah revenue director, duty manager, dan excecutive housekeeper yang memberikan informasi tentang pola kerjasama reservation, reception, dan room attendant dalam penanganan tamu check-in dan check-out di hotel Sheraton Bali Kuta Resort. Hasil penelitian menunjukan bahwa pola kerjasama di hotel ini sudah dijalankan dengan dengan baik, namun ada beberapa prosedur sop yang tidak dijalankan serta permasalahan pada saat penanganan check-in dan check-out. Hal tersebut dapat dilihat dari komentar tamu yang mengeluhkan beberapa pelayanan yang kurang baik pada saat melakukan registrasi check in dan check-out. Sehingga masing-masing dari kepala departemen harus selalu memonitor baawahannya dan karyawan mampu untuk mengoptimalkan kinerjanya agar dapat meningkatkan kualitas penanganan check-in dan check-out.
Pengaruh pelatihan kerja kompensasi dan kepemimpinan terhadap kinerja karyawan di artotel sanur bali: Effect of work training compensation and leadership on performance employees at artotel sanur bali Dewi, Ni Wayan Diah Suarniti; Pantiyasa, I Wayan; Rinayanthi, Ni Made
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 1 No. 11 (2022): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v1i11.228

Abstract

Tujuan penelitian untuk mengetahui pengaruh pelatihan kerja, kompensasi dan kepemimpinan terhadap kinerja karyawan di Artotel Sanur Bali. Penelitian ini menggunakan teknik sampling jenuh dalam pengambilan sampelnya, sehingga mendapatkan 66 responden dan metode pengumpulan data yang digunakan yaitu wawancara dan kuesioner dan jenis data yang digunakan yaitu kuantitatif. Hasil penelitian menunjukan bahwa Pelatihan Kerja, Kompensasi, dan Kepemimpinan secara simultan berpengaruh positif dan signifikan terhadap Kinerja Karyawan. Hal ini menunjukan bahwa ketiga varibael indipenden sangat berpengaruh terhadap variabel dependen, dimana semakin baik proses pelatihan, pemberian kompensasi, dan kepemimpinan semakin baik pula hasil kinerja karyawan yang dihasilkan. Besarnya kontribusi pengaruh pelatihan kerja,kompensasi dan kepemimpinan adalah 0,907. Ini berarti besarnya kontribusi antara Pelatihan Kerja, Kompensasi dan Kepemimpinan terhadap Kinerja Karyawan adalah sebesar 90,7% sedangkan sisanya 9,3% dipengaruhi oleh variabel lain yang tidak dibahas dalam penelitian ini. Pelatihan Kerja berpengaruh signifikan terhadap Kinerja Karyawan. Hal ini menunjukan bahwa pelatihan kerja secara parsial berpengaruh signifikan terhadap Kinerja karyawan. Salah satu indikator penting yang mempengaruh yakni adalah isi program pelatihan. Materi yang diberikan akan sangat berpengaruh terhadap hasil kinerja karyawan di lapangan. Kompensasi berpengaruh Kompensasi berpengaruh signifikan terhadap Kinerja Karyawan. Hal ini menunjukan bahwa secara parsial pemberian kompensasi oleh perusahaan berpengaruh signifikan terhadap kinerja karyawan. Salah satu indikator penting yang mempengaruh adalah gaji. Kesesuaian gaji dengan kemampuan yang dimiliki karyawan dapat menjadi salah satu motivasi agar karyawan dapat menghasilkan kinerja yang baik. Kepemimpinan berpengaruh signifikan terhadap Kinerja karyawan. Hal ini menunjukan bahwa secara parsial kepemimpinan berpengaruh signifikan terhadap kinerja karyawan. Salah satu indikator yang berpengaruh yakni Iklim saling mempercayai. Adanya rasa saling percaya antar pemimpin atau manajer terhadap staff atau bawahannya, dapat berpengaruh terhadap rasa percaya diri karyawan yang akan berdampak positif pada hasil kinerjanya.
Pengaruh Harga dan Promosi Terhadap Minat Beli Konsumen di Mercure Bali Legian Sari, Ni Kadek Yusnia Purnama; Pantiyasa, I Wayan; Suwintari, I Gusti Ayu Eka
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 2 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i2.337

Abstract

Harga dan promosi dapat mempengaruhi minat beli konsumen di Mercure Bali Legian. Penelitian ini bertujuan untuk mengetahui pengaruh Harga dan Promosi terhadap Minat Beli Konsumen di Mercure Bali Legian. Metode yang di gunakan pada penelitian ini adalah metode kuantitatif. Populasi yang digunakan dalam penelitian adalah para konsumen yang menginap di hotel Mercure Bali Legian dengan jumlah 40 responden dengan metode Axidental sampling. Metode yang digunakan dalam penelitian ini adalah Uji Validitas, Uji Reabilitas, Teknik Analisis Regresi linier berganda, Uji F, Uji T, dan Analisis Koefisien Determinasi. Data penelitian diolah menggunakan software SPSS 26. Variabel bebas pada penelitian ini adalah Harga (X1) dan Promosi (X2). Variabel terikat pada penelitian ini adalah Minat Beli Konsumen (Y). Hasil penelitian ini menunjukkan bahwa variabel harga dan promosi berpengaruh signifikan secara simultan terhadap minat beli. Variabel harga dan promosi juga memiliki pengaruh secara signifikan terhadap minat beli konsumen. Besar pengaruh antara variabel harga dan promosi terhadap minat beli onsumen sebesar 64,5%. Dari hasil analisis regresi linier berganda dari kedua variabel harga dan promosi memiliki pengaruh positif masing masing sebesar 0,717 dan 0,546. Nilai signifkansi dapat dilihat dengan uji T yang didapat untuk harga dari uji T-test sebesar 0,001< 0,05 dan untuk promosi nilai signifikansi sebesar 0,000<0,05. Melalui uji F diketahui bahwa variabel harga dan promosi secara bersama berpengaruh secara signifikan terhadap minat beli konsumen dengan tingkat signifikansi sebesar 0,000 < 0,05. Variabel bebas yang berpengaruh secara dominan terhadap variabel terikat adalah Harga. Prices and promotions can affect consumer buying interest at Mercure Bali Legian. This study aims to determine the effect of price and promotion on consumer buying interest at Mercure Bali Legian. The method used in this study is a quantitative method. The population used in this study were consumers who stayed at the Mercure Bali Legian hotel with a total of 40 respondents using the Axidental Sampling method. The methods used in this study are Validity Test, Reliability Test, Multiple Linear Regression Analysis Techniques, F Test, T Test, and Coefficient of Determination Analysis. The research data was processed using SPSS 26 software. The independent variables in this study were Price (X1) and Promotion (X2). The dependent variable in this study is Consumer Buying Interest (Y). The results of this study indicate that the price and promotion variables simultaneously have a significant effect on buying interest. Price and promotion variables also have a significant influence on consumer buying interest. The big influence between price and promotion variables on consumer buying interest is 64.5%. From the results of multiple linear regression analysis of both price and promotion variables have a positive effect of 0.717 and 0.546, respectively. The significance value can be seen by the T-test obtained for the price of the T-test of 0.001 <0.05 and for promotion the significance value of 0.000 <0.05. Through the F test, it is known that the price and promotion variables together have a significant effect on consumer buying interest with a significance level of 0.000 <0.05. The independent variable which has a dominant effect on the dependent variable is price.
Pengaruh Layanan, Harga, dan Brand Image Terhadap Loyalitas Konsumen Putra, I Putu Dedy Cahaya; Pantiyasa, I Wayan; Sudarmawan, I Wayan Eka
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 3 No. 9 (2024): Jurnal Ilmiah Pariwisata dan Bisnis September 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v3i9.871

Abstract

Loyalitas konsumen merupakan aspek utama dalam pembelian ulang suatu produk khususnya yang mempunyai kualitas baik dari segi pelayanan, harga bersaing serta brand image yang terkenal. Visi penelitian ini guna mencari tahu pengaruh dari layanan, harga, serta brand image secara serempak pada loyalitas konsumen di NOOK Restaurant Umalas, guna mengetahui pengaruh layanan pada loyalitas konsumen di NOOK Restaurant Umalas, guna mengetahui pengaruh harga pada loyalitas konsumen di NOOK Restaurant Umalas dan guna mengetahui pengaruh brand image pada loyalitas konsumen pada NOOK Restaurant Umalas. Responden ini diperoleh dengan mempergunakan rumus dari Hair et al, 2009 dalam Pantiyasa, 2013 dengan teknik quota sampling sebanyak 60 responden. Adapun data yang diperoleh merupakan data primer (angket) serta data sekunder (sejarah restaurant serta struktur organisasi restaursnt), data primer akan dianalisa mempergunakan analisis regresi linear berganda sebelum melaksanakan regresi linear berganda, diawali dengan pengujian validitas dan reliabilitas. Setelah itu data akan diuji menggunakan pengujian asumsi klasik mencakup pengujian normalitas, heteroskedastisitas, serta multikolinearitas. Guna melakukan pengujian hipotesis data diolah dengan SPSS 26 dengan pengujian pengujian F serta pengujian T. Temuan dari pengolah data di peroleh : 1) layanan, harga, serta brand image secara serempak mempunyai pengaruh yang positif serta signifikan pada loyalitas konsumen, 2) layanan mempunyai pengaruh positif serta signifikan pada loyalitas konsumen, 3) harga mempunyai pengaruh positif serta signifikan pada loyalitas konsumen serta 4) brand image memiliki pengaruh positif serta signifikan pada loyalitas konsumen. Saran untuk penelitian ini yaitu agar NOOK Restaurant Umalas dapat meningkatkan lagi layanan yang diberikan baik itu dari segi keandalan, daya tanggap, dan empati. NOOK restaurant pun diharap mampu memberi harga yang kompetitif agar dapat menumbuhkan rasa loyalitas konsumen kearah yang positif. Consumer loyalty is a major aspect in repurchasing a product, especially one that has good quality in terms of service, competitive prices and a well-known brand image. The vision of this research is to find out the effect of service, price, and brand image simultaneously on consumer loyalty at NOOK Restaurant Umalas, to determine the effect of service on consumer loyalty at NOOK Restaurant Umalas, to determine the effect of price on consumer loyalty at NOOK Restaurant Umalas and determine the effect of brand image on consumer loyalty at NOOK Restaurant Umalas. These respondents were obtained using the formula from Hair et al, 2009 in Pantiyasa, 2013 with a quota sampling technique of 60 respondents. The data obtained are primary data (questionnaire) and secondary data (restaurant history and restaurant organizational structure), primary data will be analyzed using multiple linear regression analysis before carrying out multiple linear regression, starting with validity and reliability testing. After that, the data will be tested using classical assumption testing including normality, heteroscedasticity, and multicollinearity testing. In order to test the hypothesis, the data is processed with SPSS 26 with F testing and T testing. The findings from the data processing are obtained: 1) service, price, and brand image simultaneously have a positive and significant influence on consumer loyalty, 2) service has an influence positive and significant on consumer loyalty, 3) price has a positive and significant influence on consumer loyalty and 4) brand image has a positive and significant influence on consumer loyalty. Suggestions for this research are that NOOK Restaurant Umalas can improve the services provided in terms of reliability, responsiveness, and empathy. NOOK restaurant is also expected to be able to provide competitive prices in order to foster a sense of consumer loyalty in a positive direction.
Pengaruh Performance Appraisal dan Motivasi Kerja Terhadap Kinerja Karyawan Putri, Ni Made Dian Windari; Pantiyasa, I Wayan; Lestari, Denok
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 3 No. 9 (2024): Jurnal Ilmiah Pariwisata dan Bisnis September 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v3i9.883

Abstract

Manajemen Sumber Daya Manusia adalah faktor yang sangat penting dalam pengelolaan suatu perusahaan serta mempunyai peran utama dalam setiap kegiatan perusahaan. Hal ini berkaitan dengan cara pemeliharaan perusahaan terhadap kinerja karyawan untuk mengoptimalkan karyawan dalam menjalankan tugas dan tanggung jawab yang telah diberikan. Kinerja karyawan adalah hasil atau prestasi kerja karyawan yang dinilai dari segi kualitas ataupun kuantitas yang didasari dari standar kerja yang ditetapkan oleh pihak perusahaan. Kinerja karyawan adalah salah satu modal bagi perusahaan dalam mencapai tujuannya, sehingga kinerja karyawan adalah hal yang patut dipertimbangkan dan ditingkatkan oleh pemimpin perusahaan. Dalam upaya meningkatkan kinerja karyawan, perusahaan perlu melakukan evaluasi kinerja dengan menggunakan sistem penilaian kinerja sebagai bentuk controlling terhadap kinerja karyawan. Penelitian ini bertujuan untuk menganalisis pengaruh performance appraisal dan motivasi kerja terhadap kinerja karyawan Novotel Bali Nusa Dua Hotel & Residences. Metode penelitian yang digunakan dalam penelitian ini adalah pendekatan kuantitatif dengan teknik pengumpulan data menggunakan alat penelitian berupa kuesioner dengan teknik sampling Simple Random Sampling. Data diolah dari jawaban lengkap 115 responden. Analisis data yang digunakan yaitu uji analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa secara simultan performance appraisal dan motivasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan, dengan nilai F-hitung = 18,149 dan nilai signifikansi 0,000 < 0,05. Secara parsial, performance appraisal berpengaruh positif dan signifikan terhadap kinerja karyawan dengan nilai T-hitung = 4,304 dan nilai signifikansi 0,000 < 0,05. Motivasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan dengan nilai T-hitung = 4,853 dan nilai signifikansi 0,000 < 0,05. Human Resource Management is a crucial factor in the management of a company and plays a primary role in every company activity. It involves how the company maintains employee performance to optimize their execution of assigned tasks and responsibilities. Employee performance is the result or achievement of work assessed in terms of quality or quantity, based on the work standards set by the company. Employee performance is a key asset for a company in achieving its goals, so it is something that company leaders should consider and enhance. To improve employee performance, companies need to conduct performance evaluations using performance appraisal systems as a form of control over employee performance. This study aims to analyze the impact of performance appraisal and work motivation on the performance of employees at Novotel Bali Nusa Dua Hotel & Residences. The research method used is a quantitative approach with data collection through questionnaires and Simple Random Sampling. Data were analyzed from complete responses of 115 respondents using multiple linear regression analysis. The results show that, simultaneously, performance appraisal and work motivation have a positive and significant effect on employee performance, with an F-value of 18.149 and a significance value of 0.000 < 0.05. Partially, performance appraisal has a positive and significant effect on employee performance, with a T-value of 4.304 and a significance value of 0.000 < 0.05. Work motivation also has a positive and significant effect on employee performance, with a T-value of 4.853 and a significance value of 0.000 < 0.05.