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All Journal Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JURNAL PENDIDIKAN TAMBUSAI Jurnal Ilmiah Akuntansi dan Keuangan JE (Journal of Empowerment) Moderat Musamus Journal of Public Administration Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Jurnal Abdimas Indonesia : Jurnal Abdimas Indonesia Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Majalah Ilmiah Dinamika Administrasi (MIDA) Journal of Indonesian Rural and Regional Government (JIRReG) Public Sphere Review Sosio Progresif: Media Pemikiran Studi Pembangunan Sosial Jurnal Administrasi Karya Dharma Jurnal Lanskap Politik Journal Education and Government Wiyata Papsel Journal of Humanities and Policy
Regi Refian Garis
Universitas Galuh
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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IMPLEMENTASI PROGRAM SITEM PENGELOLAAN PENGADUAN PELAYANAN PUBLIK NASIONAL OLEH DISKOMINFO KABUPATEN CIAMIS Putri, Isabella; Vestikowati, Endah; Garis, Regi Refian
Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Vol 11, No 1 (2024): Dinamika
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/dak.v11i1.14075

Abstract

Penelitian ini dilatarbelakangi oleh beberapa permasalahan dalam hal Implementasi Program Sistem Pengelolaan Pengaduan Pelayanan Publik Nasional oleh Diskominfo Kabupaten Ciamis antara lain sebagai berikut, yaitu tidak meratanya informasi kepada masyarakat terkait adanya sistem pengelolaan pengaduan pelayanan publik nasional di Kabupaten Ciamis dan masih belum adanya sosialisasi secara langsung oleh Diskominfo kepada masyarakat terkait sistem pengelolaan pengaduan pelayanan publik nasional. Metode penelitian yang digunakan adalah metode deskriptif dengan pendekatan kualitatif. Adapun yang menjadi informan dalam penelitian ini adalah sebanyak 6 (orang). Teknik penelitain yang digunakan yaitu studi kepustakaan dan studi lapangan yang terdiri dari observasi, wawancara, dan dokumentasi. Berdasarkan hasil penelitian diketahui dalam implementasinya belum optimal, hal ini dikarenakan masih adanya dimensi yang belum berjalan dengan baik dalam pelaksanaanya yaitu pada dimensi komunikasi, sumber daya, disposisi, dan struktur birokrasi. Kata Kunci : Implementasi Program, SP4N LAPOR!, Diskominfo
Optimization of Employee Performance at the Secretariat of the Regional People's Representative Council of Ciamis Regency Mayunda, Sisi; Fariz, Bilqis Nabil; Lutfiyyah, Lulu; Sofarina, Qori; Garis, Regi Refian
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.583

Abstract

Abstract Employee performance is a very important aspect in terms of implementation and service in the government environment. Employee performance will greatly affect the good or bad processes in it. This study aims to determine and identify the factors that cause employee performance at the Ciamis Regency DPRD Secretariat that need to be continuously improved to be better, and to formulate steps to optimize employee performance at the DPRD Secretariat. This study uses a qualitative descriptive approach. Data collection methods in this study are interviews, documentation, analysis and observation. The results of the study indicate that when viewed from the measuring instrument in assessing employee performance, it turns out that there are several indicators that must be identified, these indicators include work performance, expertise/creativity, behavior and leadership. (Fachreza, Musnadi, & Majid, 2018). This aims to determine the factors that need to be optimized at the Ciamis Regency DPRD Secretariat, some of these factors such as the limited number of employees and not directly proportional to their workload, employee discipline is not evenly distributed so that some employee attendance is still decreasing. For this reason, it is necessary to make efforts to optimize employee performance in order to achieve the mission of the Ciamis DPRD Secretariat, namely to increase professionalism in supporting the realization of the role, duties and functions of the Ciamis Regency DPRD. Keywords : Employee Performance, DPRD Secretariat, Optimization, Productivity, Work Discipline  
MEMBANGUN DESA DENGAN DENGAN PENERAPAN LITERASI BERBASIS DIGITAL GOVERNANCE Kusuma, Aldi Wijaya; Setyaningsih, Hana; Garis, Regi Refian; Sari, Mega Rena; Meriyani, Mira; Puji Astuti, Nungki Sururi; Suryaman, Maman
JE (Journal of Empowerment) Vol 3, No 1 (2022): JUNI
Publisher : Universitas Suryakancana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35194/je.v3i1.2266

Abstract

ABSTRAKDi era modern dengan banyaknya pengguna internet merupakan suatu peluang tersendiri bagi pemerintah dalam meningkatkan pelayanan yang efektif dan efisien. Berdasarkan hasil observasi awal yang dilakukan, didapatkan permasalahan yaitu belum adanya operator khusus sehingga informasi yang ditampilkan di website kurang update selain itu masyarakat juga belum banyak yang mengetahui aplikasi Sistem Informasi Desa Melek IT (SIDEMIT). Metode yang digunakan meliputi survey atau observasi, Focus Group Discussion (FGD), ceramah dan pendampingan. Kegiatan ini bertujuan untuk membantu desa dalam pendigitalisasian pelayanan publik . Hasil dari kegiatan ini yaitu terbentuknya operator untuk website desa yang berasal dari karang taruna yang sebelumnya telah mendapat pelatihan, sehingga dari hal tersebut informasi yang ditampilkan di website desa dapat terupdate, selain itu adanya  video tutorial pelayanan pada aplikasi SIDEMIT, dan sosialisasi juga dilakukan kepada kepada masyarakat Desa Mangkubumi sehingga perwakilan dari beberapa elemen masyarakat yang hadir dapat mengetahui dan menyebarluaskan informasi terkait dengan website dan aplikasi SIDEMIT.  ABSTRACTIn the modern era with the large number of internet users, it is an opportunity for the government to improve services that are effective and efficient. Based on the results of initial observations made, it was found that the problem was that there was no special operator so that the information displayed on the website was not updated. In addition, not many people knew about the IT Literacy Village Information System (SIDEMIT) application. The methods used include surveys or observations, Focus Group Discussions (FGD), lectures and mentoring. This activity aims to assist villages in digitizing public services. The result of this activity is the formation of operators for village websites who come from youth organizations who have previously received training, so that from this the information displayed on the village website can be updated, besides that there are video tutorials on services on the SIDEMIT application, and socialization is also carried out to Mangkubumi Village community so that representatives from several elements of the community present can find out and disseminate information related to the SIDEMIT website and application.
Co-Authors Aan Anwar Sihabudin Aditiyawarman Adypia Nunung Agus Nurulsyam Suparman Ai Rahma Navily Andi Wardani Anggun Mustika Septiana Arie Budiawan Arie Budiawan ASEP NURDIN ROSIHAN ANWAR Dadan Gunawan Dandi Novika Dea Nurgiawan Dede Abdul Rozak Dede Abdul Rozak, Dede Abdul Diah Suciati Dian Rudiana Dini Yuliani Edvar Alif Adz Dziqry Endah Vestikowati Engkus Kusmana Erlan Suwarlan Fariz, Bilqis Nabil Febrianti, Adinda Ratna Garvera, R. Rindu Garvera, Rindu Gina Mardiana Hana Lidia Rahmasari Hana Setyaningsih Ii Sujai Irfan Nursetiawan Isep Saepul Muzaki Kasman Kasman Kasman Kasman Kusuma, Aldi Wijaya Linda Desfirani Lutfiyyah, Lulu Maha Shania Tara Gusmoi Maman Suryaman Maulana Sidiq Mayunda, Sisi Melinda Putri Meriyani, Mira Muhamad Ilham Firdaus Muhamad Nur Salim Muzaki, Isep Saepul Nandang Firmansyah Neti Sunarti Nina Gartina Nurhidayat, Ipan Otong Husni Taufiq Puji Astuti, Nungki Sururi Purnama Sari Purnamasari, Syara Putri, Isabella R. Rindu Garvera Rifal Amalindi Rusli Sabila Niqa Afuwwan Toha Sahadi Sahadi Sari, Mega Rena Sejati, Bagus Sulistio Setyaningsih, Hana Siti Soleha Siti Soleha Soedjatmiko Soedjatmiko Sofarina, Qori Taufik, Otong Husni Tina Trisnia TOTO TOTO Windi Ayu Tiarani Zakiyyah, Nurul