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All Journal International Journal of Electrical and Computer Engineering Jurnal Teknik ITS IPTEK The Journal of Engineering IPTEK Journal of Proceedings Series Jurnal GEMATIKA Jurnal Informatika Journal The Winners Journal of Nonformal Education Jurnal Teknologi Informasi dan Ilmu Komputer Proceeding of the Electrical Engineering Computer Science and Informatics Sistemasi: Jurnal Sistem Informasi Sinkron : Jurnal dan Penelitian Teknik Informatika Journal of Information Technology and Computer Science JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Jurnal Pilar Nusa Mandiri JIEET (Journal of Information Engineering and Educational Technology) SISFO Journal of Computer Science and Informatics Engineering (J-Cosine) Prosiding SAKTI (Seminar Ilmu Komputer dan Teknologi Informasi) Reswara: Jurnal Pengabdian Kepada Masyarakat Proceeding International Applied Business and Engineering Conference Sewagati RESLAJ: Religion Education Social Laa Roiba Journal
Apol Pribadi
Jurusan Sistem Informasi, Fakultas Teknologi Informasi, Institut Teknologi Sepuluh Nopember (ITS)
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Influencing the Adoption of e-Government: A Systematic Literature Review Qiyamullaily, Arista; Subriadi, Apol Pribadi
Sistemasi: Jurnal Sistem Informasi Vol 13, No 5 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i5.4491

Abstract

This Systematic Literature Review study discusses the factors that influence the adoption of e-government services with varsiability in the influence of these factors in various countries. The research confirms the importance of trust, performance expectancy, effort expectancy, social influence, and facilitating conditions in the acceptance and adoption of e-government services. Trust factors, especially related to information security and government transparency, were found to be key elements in driving e-government adoption. In addition, the expectation of benefits obtained, ease of use, and influence from the social environment also play an important role in people's decision to use the service. Suggested recommendations to increase e-government adoption involve improving technology infrastructure, supportive policies, technology training for government personnel, as well as an approach that considers local community conditions and factors. This study provides important insights for governments and agencies in improving e-government services and increasing the adoption of these technologies across various social and cultural environments.
Co-Authors Ach Naser Algadri Achmad Holil Noor Ali Ainul Yaqin Amirullah, Mochammad Ikmal Anisah Herdiyanti Anita Wulansari Ari Cahaya Puspitaningrum Aris Kusumawati Azmi Afifah Zahra Baihaqy, Ahmad Bambang Setiawan Bekti Cahyo Hidayanto Damayanti Damayanti Dimas Yuuki Achmad Eki Saputra Eko Wahyu Tyas D Eko Wahyu Tyas Darmaningrat Elvira Esperanza Sala Endah Septa Sintiya Fahruzzaman, Fauzan Farid Angga Pribadi Feby Artwodini Muqtadiroh Furqon, Muhammad Ariful Hanim Maria Astuti Hutama, Rizal Risnanda Irmasari Hafidz Khakim Ghozali Koesyairy, Aboeryzal Ahmed Liulliyah Liulliyah Manzilatul Rohmah Mohammad Al Hafidz Muhammad Ihsan Fawzi Najwa, Nina Fadilah Niken Hendrakusma Wardani Nurfitria Ningsi Okfalisa Prakoso, Bondan Sapta Pramuditha Shinta Dewi Puteri, Hidayatul Aini Putri, Anggi Yhurinda Perdana Qilbaaini Effendi Muftikhali Qiyamullaily, Arista Radityo Prasetianto Wibowo Rahmatila, Aira Reny Nadlifatin Ridha, Rizkillah Rita Sari Rizal Risnanda Hutama Rizqiyatul Khoiriyah Rusman, Arif Sholiq Tony Dwi Susanto Wibawa, Rindu Puspita Widyantari Febiyanti Widyasari Puspa Permata Witra Yosua Simaremare Yusrida Muflihah