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All Journal International Journal of Electrical and Computer Engineering Jurnal Manajemen Teknologi Jurnal Teknik ITS Jurnal Sains dan Seni ITS Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Sistem dan Manajemen Industri Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Business and Finance Journal Accounting and Management Journal Journal of Information Systems and Informatics ILKOMNIKA: Journal of Computer Science and Applied Informatics Jurnal Ilmiah Manajemen Kesatuan Reswara: Jurnal Pengabdian Kepada Masyarakat JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) International Journal of Mechanical Engineering Technologies and Applications (MECHTA) Relevance: Journal of Management and Business Jurnal Abdimas Musi Charitas Jurnal Indonesia Sosial Teknologi Jurnal Pendidikan Indonesia (Japendi) Eduvest - Journal of Universal Studies Research Horizon Indonesian Journal of Innovation Multidisipliner Research Indonesian Journal of Innovation Multidisipliner Research
Reny Nadlifatin
Institut Teknologi Sepuluh Nopember
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Analisis Proses Bisnis dan Perancangan Prosedur Operasional Standar Platform Digital Kurban Online Ternaknesia Ailin Muvidah; Imam Baihaqi; Reny Nadlifatin
Jurnal Teknik ITS Vol 9, No 2 (2020)
Publisher : Direktorat Riset dan Pengabdian Masyarakat (DRPM), ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23373539.v9i2.54364

Abstract

Jumlah penduduk beragama islam di Indonesia mengalami pertumbuhan dari tahun ke tahun. Namun, hal itu tidak diimbangi dengan pertumbuhan jumlah pemenuhan beberapa kebutuhan ibadah salah satunya hewan kurban (sapi, kambing, dan domba). Berbagai cara dilakukan untuk memenuhi kebutuhan pemenuhan pelaksanaan ibadah kurban, salah satu caranya adalah dengan penggunaan teknologi dalam memasarkan produk hewan kurban kepada konsumen. Banyak lembaga yang memanfaatkan peluang ini, salah satunya PT Ternaknesia Farm Innovation. Ternaknesia adalah platform digital untuk mengatasi permasalahan yang dialami peternak dari hulu (permodalan) hingga hilir (pemasaran hasil peternakan). Melalui Divisi Smartqurban, kurban penyaluran sebagai salah satu program kurban online yang menyalurkan hewan kurban kepada daerah yang membutuhkan, belum memiliki pemetaan proses bisnis dan standar operasional baku yang tertulis. Penelitian ini bertujuan untuk menganalisis proses bisnis dan merancang Prosedur Operasional Standar (POS) dari Program Kurban Penyaluran Ternaknesia. Pemetaan proses bisnis dimulai dengan identifikasi menggunakan Fishbone Diagram untuk menganalisis permasalahan yang terjadi dilanjutkan dengan pemodelan proses bisnis menggunakan Diagram Business Process Modelling Notation (BPMN) dan Integration Definition Language 0 (IDEF0). Hasil dari pemetaan proses bisnis kemudian dibuatkan SOP untuk dijadikan acuan baku tertulis bagi perusahaan. Berdasarkan analisis didapatkan enam belas akar permasalahan dari kurban penyaluran ternaknesia. Hasil pemetaan proses bisnis menunjukkan terdapat tujuh aktivitas utama yang tergambar dalam diagram BPMN dan empat level dekomposisi IDEF0 kurban penyaluran ternaknesia. Lalu dibuat rancangan Prosedur Operasional Standar untuk menjadi alternatif perusahaan dalam menjaga standar baku nya. Implikasi manajerial dapat diaplikasikan oleh Ternaknesia untuk menjalankan program Kurban Penyaluran di tahun berikutnya
Pengukuran Efisiensi dan Pemodelan Proses Bisnis Usaha Subsektor Fashion di Industri Kreatif (Studi Kasus: Kota Surabaya) Christanti Angelia Elizabeth; Syarifa Hanoum; Reny Nadlifatin
Jurnal Sains dan Seni ITS Vol 9, No 2 (2020)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM), ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23373520.v9i2.54836

Abstract

Industri kreatif telah menjadi alternatif untuk dijadikan sebagai tulang punggung perekonomian negara karena memiliki sumber daya yang terbarukan berdasarkan kreativitas, kemampuan intelektual ide dan talenta. Oleh karena itu, Indonesia mulai mengembangkan ekonomi kreatif sejak tahun 2009 sampai saat ini. Penelitian ini bertujuan untuk memberikan rekomendasi model proses bisnis untuk usaha subsektor fashion di kota Surabaya. Tujuan ini diangkat karena sesuai dengan arah pengembangan ekonomi kreatif yang telah dibuat oleh BEKRAF. Penelitian ini berawal dari pencarian usaha yang efisien untuk dapat dijadikan contoh dalam pembuatan model proses bisnis, pembuatan model proses bisnis, analisis model proses bisnis dan perancangan ulang. Dalam keseluruhan proses diketahui bahwa ada enam UMKM yang didapati efisien. Permasalahan yang sering terjadi pada UMKM terpilih ialah permasalahan mengenai persediaan dan pengiriman pesanan kepada pelanggan sebelum pelanggan membayar menjadi aktivitas krusial disetiap UMKM. Oleh karena itu, rekomendasi proses model bisnis diberikan, baik untuk masing-masing UMKM maupun untuk seluruh UMKM fashion. Rekomendasi model proses bisnis yang diberikan lebih berfokus pada dimensi waktu dan biaya dari dimensi kinerja the devil’s quadrangle untuk dapat mengatasi aktivitas krusial dan permasalahan yang sering terjadi.
Feasibility Study Pusat Herbal Dan Teknologi Park Berbasis Circular Economy Di Kota Batu Gogor Handiwibowo; Lissa Rosdiana Noer; Reny Nadlifatin; Gita Widi Bhawika; Choirul Mahfud; Arman Hakim Nasution
JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Vol 1 No 3 (2020)
Publisher : Politeknik Dharma Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/jurpikat.v1i3.347

Abstract

Kota Batu telah dikenal sebagai kota pariwisata. Kota Batu juga dikenal sebagai agrobisnis yang potensial. Keunikan ini menjadikan ITS mencoba berkolaborasi dengan Pemerintah Kota Batu untuk membuat program Pusat Herbal dan Teknologi Park. Untuk mendukung program tersebut, melalui skema pengabdian masyarakat berbasis produk, dibuatlah studi kelayakan untuk melihat secara detail potensi program Pusat Herbal dan Teknologi Park berbasis circular economy yang akan dikembangkan bersama antara ITS dan Pemerintah Kota Batu. Melalui studi kelayakan ini diharapkan akan dapat menggandeng pihak ketiga seperti investor, program CSR, BUMN dan lain-lain yang akan membantu terwujudnya Pusat Herbal dan Teknologi Park berbasis circular economy di Kota Batu ini.
Mix method analysis for analyzing user behavior on logistic company mobile pocket software Satria Fadil Persada; Farid Afandi; Anak Agung Ngurah Perwira Redi; Reny Nadlifatin; Yogi Tri Prasetyo; Adji Candra Kurniawan
Jurnal Sistem dan Manajemen Industri Vol. 7 No. 1 (2023): June
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jsmi.v7i1.5937

Abstract

The present study emphasizes mixed-method analysis, integrating the partial least square structural equation model (PLS-SEM) and customer journey for mobile pocket office improvement in logistic XYZ company. The extension of the unified theory of acceptance and use of technology (UTAUT 2) model by incorporating perceived risk (PR), personal innovativeness (PI), and trust (TR) variables are used. The sample for this study consisted of 243 res­pondents. Based on the results of the PLS-SEM analysis, two of the eleven tested hypotheses were determined to be rejected. In application usage, the proposed model effectively explained 85.7 per cent of the influence on beha­vioral intention (BI) and 72.1 per cent on use behavior (UB). The customer journey mapping (CJM) investigation's findings show that fluctuations in the use of mobile pocket office technology in the field are generally brought on by a lot of data entry, sluggish internet connections, and overworked field operations. The XYZ company may acquire sugges­tions and knowledge for developing further applications due to this inquiry.
Pendampingan Manajemen Risiko Sistem Pemerintahan Berbasis Elektronik Pemerintah Kota XYZ Rizal Risnanda Hutama; Tony Dwi Susanto; Reny Nadlifatin; Apol Pribadi Subriadi; Sholiq Sholiq; Feby Artwodini Muqtadiroh; Achmad Holil Noor Ali
RESWARA: Jurnal Pengabdian Kepada Masyarakat Vol 5, No 2 (2024)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/rjpkm.v5i2.4181

Abstract

Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi telah menerbitkan peraturan No. 5 Tahun 2020 tentang pedoman manajemen risiko sistem pemerintahan berbasis elektronik. Peraturan tersebut haris diimplementasikan oleh seluruh pemerintah daerah beserta seluruh OPD yang ada didalamnya. Namun, hingga saat ini masih terdapat kendala dalam mengikuti pedoman peraturan tersebut karena keterbatasan OPD dalam memahami. Program pengabdian kepada masyarakat ini bertujuan untuk memberikan pendampingan dalam implementasi Manajemen Risiko terkait Sistem Pemerintahan Berbasis Elektronik di Pemerintah Kota XYZ. Fokus kegiatan ini adalah meningkatkan partisipasi dan pemahaman OPD terkait risiko yang mungkin timbul selama proses implementasi SPBE. Metode pendampingan yang digunakan dalam pengabdian masyarakat ini yaitu dengan melalui workshop terkait manajemen risiko SPBE dan dilanjutkan dengan meninjau pengisian form manajemen risiko SPBE yang telah dilakukan. Hasil kegiatan menunjukkan kemajuan positif dengan sebagian besar OPD aktif mengisi formulir manajemen risiko. Namun, temuan juga mengidentifikasi beberapa OPD yang masih memerlukan pemahaman lebih mendalam terkait konsep manajemen risiko karena pengisian yang dilakukan belum lengkap untuk seluruh formulir manajemen risiko SPBE. Oleh karena itu, saran yang diajukan melibatkan penguatan pendidikan dan pelatihan khusus, penyusunan materi penyuluhan yang disesuaikan, peningkatan komunikasi, dan pemantauan berkelanjutan. Dengan saran tersebut, diharapkan program pendampingan ini dapat mendukung efektivitas manajemen risiko SPBE di Pemerintah Kota XYZ, menuju tata kelola pemerintahan yang lebih baik dan transparan
Customer Interest in E-Commerce Live Streaming for Fashion Thrift Repurchases: Systematic Literature Review Muhammad Ifantara Putra; Reny Nadlifatin
ILKOMNIKA: Journal of Computer Science and Applied Informatics Vol 6 No 1 (2024): Volume 6, Nomor 1, April 2024
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/ilkomnika.v6i1.610

Abstract

The rapid advancement of technology has revolutionized various aspects of human life, including online shopping and information exchange via the internet. One method to do online shopping is through e-commerce. The online shopping landscape continues to evolve with the emergence of E-Commerce Live Streaming (ECLS) as a new and interactive platform for consumer engagement. This research explores the utilization of ECLS as a medium to repurchase thrift fashion, a trend driven by sustainable fashion preferences and digital retail innovation. This research analyzes the factors influencing consumer repurchase intention in the thrift fashion industry to support local clothing sellers. ECLS combines real-time video broadcasting with interactive features, creating an immersive shopping experience that goes beyond traditional online retail. Researchers selected 30 articles that were most relevant to the topic. We looked at the key drivers shaping this intersection by adopting a multidisciplinary approach, including a literature review and qualitative analysis. From the appeal of personalized advice to the excitement of witnessing the appearance of products in real-time, consumers are attracted to the unique advantages that modern technology offers in the context of sustainable fashion choices. The results show that affordable prices, good quality of goods, and the uniqueness and diversity of products are the main factors that influence repurchase interest in thrift stores. In addition, environmental awareness and sentimental value of second-hand goods also contribute significantly to repurchase intention.
Product Design Innovation Based on Privet’s Customer Preferences Aditasari, Krisnayanti; Lakoro, Rahmatsyam; Nadlifatin, Reny; Karisawati, Jian
Indonesian Journal of Innovation Multidisipliner Research Vol. 2 No. 2 (2024): June
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/ijim.v2i2.78

Abstract

The footwear industry in Indonesia grew along with Indonesia's economic development that occurred in the early 1980s. The development of the footwear industry is also supported by the role of the government with various facilities provided to MSMEs. The local brand is currently growing, one of which is women's footwear products. Product consistency and innovation are important factors in enlarging the brand in the local and international markets. Privet is a business that manufactures women's footwear since 2018. This business was born in a class New Venture Creation at Business Management ITS. The problem of product innovation at Privet is how to produce products based on customer preferences. This research uses the five stages of the design thinking model proposed by the Hasso-Plattner Design Institute at Stanford, namely empathize, define, ideate, prototype, and test. Tests were carried out using the Capture Matrix and Net Promoter Score (NPS). From this research, it was found that the factors of customer preference in buying footwear are comfort, design, and product value. Therefore, it is recommended to create products innovation in shoes, slippers, and sandals category based on customer.
DESIGN OF BUSINESS MODEL INNOVATION FOR POWER PLANT OPERATION AND MAINTENANCE SERVICES USING DESIGN THINKING METHOD Putri, Nikita Ashardika; Nadlifatin, Reny
Jurnal Bisnis dan Keuangan Vol 8 No 2 (2023): Business and Finance Journal
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v8i2.5223

Abstract

Power generation business competition in Indonesia is increasingly competitive due to the growth of IPP’s with better levels of reliability and efficiency. IPP growth with the TOP scheme in PJBTL has the potential to burden PLN and the state's finances in the long term. In order to guarantee the sustainability of the company, this needs to be a concern of PLN and its subsidiary, PLN Nusantara Power (PLN NP). PLN NP is expected to be able to provide more competitive O&M service fees. This study aims to formulate cost efficiency O&M services based on factors that affect the cost of supplying electricity, to provide efficient and competitive O&M service costs. The research began with the in-depth interviews with experts and reports of electricity supply, O&M service business processes, list of power plant units which were analyzed using the design thinking method, and supported by the cost leadership and blue ocean strategy. The results of the analysis obtained from this study have been validated by experts, in the form of proposed formulations that are studied comprehensively, and are able to solve O&M service cost problems by implementing a cost leadership strategy through changes to return on investment schemes, use of local workforce, appointment schemes directly, as well as the transfer of 3rd party contracts. This research proves that the proposed formulation is able to support O&M service cost efficiency of 9.5%.
Information System Audit Using COBIT and ITIL Framework: Literature Review Rusman, Arif; Nadlifatin, Reny; Subriadi, Apol Pribadi
Sinkron : jurnal dan penelitian teknik informatika Vol. 6 No. 3 (2022): Article Research Volume 6 Number 3, July 2022
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/sinkron.v7i3.11476

Abstract

Improved IT performance drives business growth, enhances competitive advantage, and enables strategic improvements in IT management and governance. This condition is increasingly important because business organizations and systems and technology are increasingly complex. In the application and use of technology, information technology audits require a framework based on principles that drive the desired behavior. In writing this literature review, the information technology audit method used is ITIL, and COBIT as guidelines for corporate information technology governance and audit processes. In its use, the ITIL framework is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT services. While the COBIT framework is designed from a number of components that function to adjust, maintain, and shape system governance. To conduct an information system audit, the authors need to pay attention to things that can affect IT performance. This study produces a model to determine the factors that affect the Information System Audit. Researchers conducted a literature review from various sources that discussed Information System Auditing Using the COBIT and ITIL Frameworks which were collected from some of the literature found. Several factors that influence the Information System Audit are Design Factors, Knowledge Worker factors, Operational factors, Risk Assessment Factors, and Gather Evidence Factors. The author also conducted a systematic mapping study to find research gaps, namely the method of mapping the relationship between research topics and how much research has covered each topic and the relationship between topics.
Analisis Persepsi Produk Tembakau Alternatif PT XYZ: Studi Perilaku Konsumen Perokok Dewasa di Indonesia Eling Anindita, Raden; Nadlifatin, Reny; Ratnasari, Vita
JURNAL AKUNTANSI DAN MANAJEMEN Vol 8 No 1 (2024): Accounting and Management Journal
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/amj.v8i1.5429

Abstract

To face the challenges of changing business landscapes in the cigarette industry driven by regulations and shifting consumer behavior trends, PT XZY launched alternative tobacco product innovations. This research intends to analyze the understanding of adult smokers and the factors that influence their behavior in switching from conventional cigarettes to alternative tobacco products as new products where market characteristics have not yet been identified academically in Indonesia. The research was carried out using a qualitative approach through field observations, document analysis and in-depth interviews (phenomenology). Research identifies that in the product aspect, consumers appreciate the superiority of hygiene (free of smoke, ash and odor) and lower risk compared to conventional cigarettes (although not completely risk free) which is influenced by the nicotine extraction mechanism in tobacco by heating rather than burning. However, users still emphasize the different taste and experience compared to conventional cigarettes (especially kretek). Several main factors that influence the switch from conventional cigarettes to alternative products are emotional benefits (customer engagement), financial (price of devices and tobacco sticks), marketing campaigns (through WoM and media), human resources (product experts) and hygienic products. Then there are social environmental factors (family and community encouragement), availability (distribution) and the existence of official kiosks which are managed directly by the company (sales channels). Marketing strategy design needs to emphasize expanding customer advice or advocacy (positive conversations) and human aspects (human centric), including personalization of information, interaction and total immersion (omnichannel). Marketing should be oriented towards customer behavior aimed at humanizing the brand with human-like attributes with appropriate marketing metrics and the widest use of digital technology.
Co-Authors Abdurrohim Nur Achmad Holil Noor Ali Adji Candra Kurniawan (Universitas Pertamina) Afandi, Farid Ailin Muvidah Alkharis, Ahmad Fajar Ambikka, Ambikka Anak Agung Ngurah Perwira Redi Anak Agung Ngurah Perwira Redi Apol Pribadi Arman Hakim Nasution Bahari, Annisa Indira Larashati Baihaqi, Imam Berlian, Bruce Dame Dhea Bhawika, Gita Widi Bimata, Weldayana Atyanta Christanti Angelia Elizabeth Durman, Theodosia Yunita Eling Anindita, Raden Farid Afandi Feby Artwodini Muqtadiroh Firdausa, Nabila Gogor Handiwibowo Hakim Nasution, Arman Handiwibowo, Gogor Arif Handiwibowo, Gogor Arif Hanif, Hidjra Hutama, Rizal Risnanda Karisawati, Jian Krisnayanti Aditasari Krisprimandoyo, D. Agung Kurniawan, Adji Candra Lumbantobing, Dominicus Doli Senjaya Mahfud, Choirul Mohamad Yusak Anshori MOHAMMAD RAZIF* and AHMAD ADIB Muhammad Ifantara Putra Nikita Ashardika Putri, Nikita Ashardika Noer, Lissa Rosdiana Noer, Lissa Rosdiana Persada, Satria Fadil Prasetyo, Yogi Tri Rahmanqa, Alifio Rahmatsyam Lakoro Retnosari, Marda Retnosari, Marda Cahyanti Riesthandie Rizal Risnanda Hutama Rosdiana Noer, Lissa Rusman, Arif Satria Fadil Persada Sholiq Simbolon, Tigor Rizkiadi Syarifa Hanoum Tony Dwi Susanto Visoka, Adib Muhammad Vita Ratnasari Widyantari Febiyanti Yogi Tri Prasetyo