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Dynamics Of Communication and Community Readiness Using The Population Service Application 'Dukcapil Ceria Mobile' Disdukcapil Padang Pariaman Regency Ahady, Yazhra Azmi; Chatra, Emeraldy; Asrinaldi, Asrinaldi
Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Vol 4 No 1 (2025): Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Poliitik Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59713/jipik.v4i1.1015

Abstract

This research aims to analyze the dynamics of communication and community readiness in using the Dukcapil Ceria Mobile application in Padang Pariaman Regency. This innovation was carried out by the Padang Pariaman Regency Population and Civil Registration Service (Disdukcapil) in initiating e-government at the regional level by releasing the Dukcapil Ceria Mobile (DCM) population service application since 2019. This application is used to increase efficiency, transparency and accessibility of population services. This research uses qualitative methods with a constructivist paradigm and a case study approach. Data was collected through in-depth interviews, observation and documentation. The research results show that the communication dynamics that occur show a shift from conventional to digital methods, where various communication channels are used to socialize the benefits and use of this application. Effective communication strategies through mass media, social media and grassroots methods have succeeded in disseminating information about DCM applications quickly and widely, increasing public understanding and interest. Overall community readiness in using the DCM application is quite good, although some individuals experience obstacles related to limited internet access and technical support. This research also found that the DCM application was successful in increasing the efficiency and accessibility of population services, as well as minimizing the costs and time needed by the public to process population documents. However, to achieve wider and more comprehensive adoption, ongoing socialization is needed from the government and related stakeholders. Penelitian ini bertujuan untuk menganalisis dinamika komunikasi dan kesiapan masyarakat dalam menggunakan aplikasi Dukcapil Ceria Mobile di Kabupaten Padang Pariaman. Inovasi ini dilakukan oleh Dinas Kependudukan dan Pencatatan Sipil (Disdukcapil) Kabupaten Padang Pariaman dalam menginisiasi e-government pada pemerintahan tingkat daerah dengan merilis aplikasi layanan kependudukan Dukcapil Ceria Mobile (DCM) sejak tahun 2019 lalu. Aplikasi ini digunakan untuk meningkatkan efisiensi, transparansi, dan aksesibilitas layanan kependudukan. Penelitian ini menggunakan metode kualitatif dengan paradigma konstruktivis dan pendekatan studi kasus. Data dikumpulkan melalui wawancara mendalam, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa dinamika komunikasi yang terjadi memperlihatkan pergeseran dari metode konvensional ke digital, dimana berbagai saluran komunikasi digunakan untuk mensosialisasikan manfaat dan penggunaan aplikasi ini. Strategi komunikasi yang efektif melalui media massa, media sosial dan metode grassroot berhasil menyebarkan informasi mengenai aplikasi DCM dengan cepat dan luas, meningkatkan pemahaman serta minat masyarakat. Kesiapan masyarakat secara keseluruhan dalam menggunakan aplikasi DCM cukup baik, meskipun beberapa individu mengalami hambatan terkait keterbatasan akses internet dan dukungan teknis. Penelitian ini juga menemukan bahwa aplikasi DCM berhasil meningkatkan efisiensi dan aksesibilitas layanan kependudukan, serta meminimalisir biaya dan waktu yang dibutuhkan masyarakat dalam mengurus dokumen kependudukan. Namun, untuk mencapai adopsi yang lebih luas dan menyeluruh, diperlukan sosialisasi yang berkelanjutan dari pihak pemerintah dan stakeholder terkait.
Komunikasi pimpinan dalam meningkatkan motivasi performa guru di pondok pesantren prof. dr. hamka Maninjau Agustin, Sonia; Chatra, Emeraldy; Miko, Alfan
Education and Social Sciences Review Vol 6, No 1 (2025): Education and Social Sciences Review
Publisher : Indonesian Institute for Counseling, Education and Theraphy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/07essr544600

Abstract

Penelitian ini bertujuan untuk menganalisis komunikasi pimpinan dalam meningkatkan motivasi dan performa guru di Pondok Pesantren Prof. Dr. Hamka Maninjau, serta mengidentifikasi dampak hambatan komunikasi terhadap motivasi kerja. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Data dikumpulkan melalui observasi, wawancara, dan dokumentasi. Informan dalam penelitian ini dipilih menggunakan teknik purposive sampling, yang mencakup pimpinan pondok pesantren, guru senior, serta guru junior, guna memperoleh perspektif yang beragam dan representatif. Objek penelitian meliputi gaya komunikasi pimpinan, bentuk apresiasi yang diberikan, serta kendala komunikasi yang dihadapi dalam lingkungan kerja. Analisis data dilakukan melalui tahapan reduksi data, penyajian data, serta penarikan kesimpulan. Hasil penelitian menunjukkan bahwa komunikasi pimpinan yang efektif mencakup aspek komunikasi pemahaman, perubahan sikap, hubungan sosial dan tindakan. Hambatan utama adalah kurangnya intensitas komunikais langsung dengan pimpinan,  minimnya keterlibatan guru dalam pengambilan keputusan, penugasan diluar bidang kemampuan guru serta reward yang tidak sesuai ekspektasi guru. Analisis menunjukkan bahwa komunikasi yang baik dapat meningkatkan motivasi guru, sementara komunikasi yang kurang efektif justru menurunkan semangat kerja. Oleh karena itu, peningkatan keterampilan komunikasi pimpinan menjadi faktor penting dalam menciptakan lingkungan kerja yang produktif dan harmonis.
EXPERIENCE OF COMMUNICATION IN LAND ACQUISITION OF WEST SUMATRA TOLL ROAD DEVELOPMENT PROJECT Chatra, Emeraldy; Havifi, Ilham; Tifany, Nazlia
Jurnal Ranah Komunikasi Vol 8 No 2 (2024): Jurnal Ranah Komunikasi (JRK)
Publisher : Departemen Ilmu Komunikasi Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/rk.8.2.117-125.2024

Abstract

The West Sumatra toll road project that connects the city of Padang with Pekanbaru is not running smoothly. The project, which commenced construction in 2020, is experiencing serious problems in land acquisition because it will eliminate productive lands and settlements. People whose lands are intended to be used as toll road bodies refuse for various reasons, including the amount of compensation that is considered not commensurate with their losses. This research is focus about communication between the Government as the party responsible for land acquisition and the community. The research was conducted inductively with a phenomenological approach. The analysis begins by gathering the experience of community communication with the Government in land acquisition and project work. The experience is reduced to three phenomenological reductions: epoche, eidetic, and transcendental. The results of this study are 1) communication between government agencies responsible for land acquisition and the community is at the lowest level, 2) government agencies reduce community resistance due to low compensation even though on the community side the problem is much more complex because it involves the sustainability of economic activities based on agriculture, the obligation to maintain heritage and cultural identity.
Mothers' antenatal care visits in Padang lawas regency: A qualitative investigation Yessy Ariescha, Putri Ayu; Machmud, Rizanda; Ocviyanti, Dwiana; Syah, Nur Afrainin; Yusrawati, Yusrawati; Bachtiar, Adang; Chatra, Emeraldy; Yani, Finny Fitry
Science Midwifery Vol 13 No 2 (2025): June: Health Sciences and related fields
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v13i2.1917

Abstract

Pregnant women should pay close attention to their health and the health of their fetuses. To prevent maternal and infant mortality, antenatal care visits are one of the actions that must be adhered to by pregnant women. This study aims to explore the perspectives of pregnant women in antenatal care visits in Padang Lawas Regency. The study was qualitative with a grounded theory approach. This study involved five mothers using purposive sampling. Data was collected through in-depth interviews and analyzed by content analysis. The results emerged namely: 1) support from husband and family, 2) accessibility, 3) health providers, and 4) mother’s behavior. Health providers play a very important role in making antenatal care visits a success routinely and completely.
The interpersonal communication process of social workers in fostering independence among the visually impaired: a case study of Panti Sosial Bina Netra (PSBN) Tuah Sakato Padang Fatriana, Disya; Sarmiati, Sarmiati; Chatra, Emeraldy
Education and Social Sciences Review Vol. 6 No. 1 (2025): Education and Social Sciences Review
Publisher : Indonesian Institute for Counseling, Education and Theraphy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/07essr565600

Abstract

Visual impairment presents complex challenges in fostering independence, influenced by physical limitations, environmental barriers, and social perceptions. This study aims to analyze the process of interpersonal communication between social workers and visually impaired residents at Panti Sosial Bina Netra Tuah Sakato Padang in supporting their independence. Using a qualitative case study approach within a constructivist paradigm, data were collected through indepth interviews, participant observation, and documentation, with source and method triangulation applied to ensure validity. The findings reveal that the communication process develops gradually through four stages: introduction to establish a sense of safety, exploratory information exchange, emotional engagement through empathy and support, and the establishment of stable trust. These stages align with Altman and Taylor’s Social Penetration Theory and DeVito’s five dimensions of effective interpersonal communication: openness, empathy, positivity, respect, and equality. Consistent and adaptive communication was found to enhance the self confidence and motivation of visually impaired individuals in developing independent living skills. The results underscore interpersonal communication as a fundamental component in the success of social rehabilitation for people with visual disabilities.
Praktik Komunikasi Pada Advokasi Kebijakan Nasional Pendidikan Di Daerah (Studi Kasus Dinas Pendidikan Kota Batam) M, Anggi Heru; Chatra, Emeraldy; Arif, Ernita
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 8, No 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v8i1.2024.325-330

Abstract

Based on information from the Rainbow Dew Foundation, an NGO focusing on child protection in Batam City, eleven children received protection throughout 2022 due to physical and sexual violence from classmates and teachers. The research also found that fifteen-year-old children experienced bullying and intolerance in schools, especially from minority ethnic groups in the school. This study aims to identify, describe, and analyze Communication Practices in the Advocacy of National Education Policy by the Batam City Education Office. This research uses a qualitative method with a case study approach and a constructivist paradigm, using the Source Credibility Theory as a reference. The research findings indicate the commitment and strategic steps of the Batam City Education Office in implementing national education policies. Schools take concrete steps, such as the continuous Project Management Officer (PMO) meetings, active participation in technical guidance (bimtek), and persuasive socialization efforts, encouraging relevant parties to actively implement national education policies. Communication, both verbal and non-verbal, plays a crucial role in supporting education policy advocacy at the school level. Key words: Education Policy Advocacy, Child Protection, School Violence, Communication Practices
Komunikasi pimpinan dalam meningkatkan motivasi performa guru di pondok pesantren prof. dr. hamka Maninjau Agustin, Sonia; Chatra, Emeraldy; Miko, Alfan
Education and Social Sciences Review Vol. 6 No. 1 (2025): Education and Social Sciences Review
Publisher : Indonesian Institute for Counseling, Education and Theraphy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/07essr544600

Abstract

Penelitian ini bertujuan untuk menganalisis komunikasi pimpinan dalam meningkatkan motivasi dan performa guru di Pondok Pesantren Prof. Dr. Hamka Maninjau, serta mengidentifikasi dampak hambatan komunikasi terhadap motivasi kerja. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Data dikumpulkan melalui observasi, wawancara, dan dokumentasi. Informan dalam penelitian ini dipilih menggunakan teknik purposive sampling, yang mencakup pimpinan pondok pesantren, guru senior, serta guru junior, guna memperoleh perspektif yang beragam dan representatif. Objek penelitian meliputi gaya komunikasi pimpinan, bentuk apresiasi yang diberikan, serta kendala komunikasi yang dihadapi dalam lingkungan kerja. Analisis data dilakukan melalui tahapan reduksi data, penyajian data, serta penarikan kesimpulan. Hasil penelitian menunjukkan bahwa komunikasi pimpinan yang efektif mencakup aspek komunikasi pemahaman, perubahan sikap, hubungan sosial dan tindakan. Hambatan utama adalah kurangnya intensitas komunikais langsung dengan pimpinan,  minimnya keterlibatan guru dalam pengambilan keputusan, penugasan diluar bidang kemampuan guru serta reward yang tidak sesuai ekspektasi guru. Analisis menunjukkan bahwa komunikasi yang baik dapat meningkatkan motivasi guru, sementara komunikasi yang kurang efektif justru menurunkan semangat kerja. Oleh karena itu, peningkatan keterampilan komunikasi pimpinan menjadi faktor penting dalam menciptakan lingkungan kerja yang produktif dan harmonis.
The Barriers of Antenatal Care Visits in Rural Mother’s Community in Padang Lawas Regency: A Qualitative Study Ariescha, Putri Ayu Yessy; Machmud, Rizanda; Ocviyanti, Dwiana; Syah, Nur Afrainin; Yusrawati, Yusrawati; Bachtiar, Adang; Chatra, Emeraldy; Yani, Finny Fitry
Indonesian Journal of Global Health Research Vol 6 No 5 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i5.3779

Abstract

The low utilization of antenatal care services has an impact on the condition of the pregnancy not being monitored which will cause danger signs of pregnancy to go undetected and can lead to maternal death. Padang Lawas is the area with the lowest coverage of antenatal care visits in north Sumatra province. The majority of pregnant women in Padang Lawas district do not receive standard antenatal care services. Efforts to increase coverage rates for Antenatal Care visits have been carried out by the Health Service but have not produced any real impact. Objective: This study aims to find out more about the perspective of antenatal care visits for pregnant women. Method: This study was qualitative with a grounded theory approach. The informants in this study were 5 mothers, 5 husbands, 3 midwives, and 1 community figure who were recruited using purposive sampling. Data were collected using semi-structured interviews. Data were analyzed using the Content Analysis. Results: The study emerged 4 themes: (1) Culture about pregnancy, (2) Infrastructure in antenatal care, (3) Economic issues, and (4) Mother's behavior in carrying out antenatal care. Conclusions: The findings show that there are several barriers of antenatal care visits in rural maternal communities, so the government needs to pay attention to them in following up on the barriers found in these areas.
EXPERIENCE OF TEACHER COMMUNICATION IN TEACHING CHILDREN WITH DOWN SINDROM (Phenomenological Study on Down Syndrome Children in SLB YPPLB Padang) Febrianty Hanif, Whulan; Chatra, Emeraldy; Arif, Ernita
Lingkar Studi Komunikasi (LISKI) Vol 10 No 1 (2024): FEBRUARI 2024
Publisher : Universitas Telkom

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/liski.v10i1.6473

Abstract

Teachers are a central figure in the world of education especially when there is a developing teaching interaction process and are the most responsible for developing learners' potential. A teacher's role in the learning process is crucial to the shaping of a child's character. Teachers directly play a role in influencing what they learn, how they receive learning, and what they look like in interacting in their social lives. The problem in this research is how the teacher's communication experience in teaching a child down syndrome in the SLB YPPLB padang. The research method used is qualitative research. The paradigm used in this study is a constructive paradigm with the phenomenon approaching Edmund husserl. Research shows that the process of communication built into teacher and child down syndrome is pure interpersonal communication. Communication is done in person so that teachers and down syndrome can detect immediate reactions and can provide immediate feedback. The communication process consists of the seven stages, that is; The rendering stage, the encoding stage, the delivery stage, the travel stage, the reception stage, the reverse encoding stage, and the interpretive stage. Then, success in communication came to include five things: Information transparency, empathy, a supportive attitude, a positive attitude, and space. There is a breakdown in communication, that is; Misunderstandings, language differences, and special needs. Nonverbal communication in the study contained attributes, tone of speech, touch, sitting position, and the use of time. The transcendental meaning of the teacher's experience is that of embracing and feeling fulfillment. Keywords: communication experience, teachers, down syndrome, interpersonal communication
KOMUNIKASI ORGANISASI DALAM MENGELOLA INFORMASI PUBLIK MELALUI MEDIA SOSIAL DI KEPOLISIAN DAERAH SUMATERA BARAT Trisusilo, Niko; Chatra, Emeraldy; Arif , Ernita
Jurnal Bilqolam Pendidikan Islam Vol. 5 No. 1 (2024): Juni 2024
Publisher : Prodi PAI Sekolah Tinggi Agama Islam Serdang Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51672/jbpi.v5i1.328

Abstract

This research explores organizational communication in managing public information through social media in the West Sumatra Regional Police using a qualitative approach, especially case studies. By applying the constructivism paradigm, this research aims to provide a comprehensive picture of organizational communication practices in law enforcement agencies. Primary data was obtained through interviews and direct observation, while secondary data was obtained from documentation and relevant literature. The data analysis technique uses an interactive model, which involves four steps: data collection, data reduction, data presentation, and drawing conclusions. The results of this research show the importance of effective management of public information through social media to maintain public trust and improve the image of law enforcement institutions. The findings and recommendations from this research can serve as a basis for improving and developing organizational communication practices in law enforcement agencies and similar institutions. The implications of this research also stimulate thought to further investigate more effective communication strategies in rapidly evolving contexts such as social media. Thus, this research not only provides valuable insights into organizational communication practices, but also makes an important contribution in the context of public information management in today's digital era.