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All Journal Majalah Kedokteran Bandung Jurnal Anestesi Perioperatif Althea Medical Journal Global Medical and Health Communication Universa Medicina Syntax Literate: Jurnal Ilmiah Indonesia SOEPRA Jurnal Hukum Kesehatan Alignment: Journal of Administration and Educational Management Interdental Jurnal Kedokteran Gigi (IJKG) PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal PORKES Journal of Economics and Business UBS Jurnal Ilmiah Wahana Pendidikan ProBisnis : Jurnal Manajemen Service Management Triangle : Jurnal Manajemen Jasa Jurnal Riset Manajemen dan Bisnis Scientia Regendi Research of Service Administration Health and Sains Healthys Indonesian Journal of Cancer Business Management Media Bina Ilmiah Innovative: Journal Of Social Science Research International Journal of Law and Society ManBiz: Journal of Management and Business J-CEKI
Agus Hadian Rahim
Department Of Orthopaedic And Traumatology Faculty Of Medicine Universitas Padjadjaran / Dr. Hasan Sadikin Hospital Bandung
Religion Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Settlement of Medical Crimes by the Medical Committee and Medical Audit Ningsih, Desy Kartika; Ravena, Dey; Rahim, Agus Hadian
International Journal of Law and Society Vol 2 No 3 (2023): International Journal of Law and Society (IJLS)
Publisher : NAJAHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59683/ijls.v2i3.37

Abstract

In the context of a medical audit, the medical committee functions to prevent possible negligence in specific medical procedures. This function is generally performed when a case is considered difficult, an unnatural death or other exciting cases are found. This study aims to explain the role of medical committees and medical audits and the part of medical audits in resolving medical crimes. The method used in this study is a normative juridical method with a statutory and conceptual approach. This study shows that the medical committee is tasked with monitoring and evaluating the quality of medical services by implementing medical audits. Meanwhile, the role of medical audit in resolving medical crimes is as a guide to ensure that every action, procedure, mechanism and decision taken in medical treatment is by established standards and quality. In conclusion, the findings highlight the critical role of medical audits in ensuring the quality of medical services, preventing medical crimes, promoting accountability, and supporting due process. Emphasizing the importance of medical audits can lead to better patient care, increased trust in the healthcare system, and continuous improvement in the medical field.  
Implementation of The Remuneration System for Service Services at The Regional General Hospital of Central Kalimantan Province as a Regional Public Service Agency in The Ina-Cbg Era Purwadhi, Purwadhi; Sibarani, Tagor; Rahim, Agus Hadian
ProBisnis : Jurnal Manajemen Vol. 15 No. 5 (2024): October: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Remuneration is a demand of health workers (nakes) who work in regional hospitals, in fact, it is not uncommon to result in demonstration activities in the form of peaceful actions from health workers in government hospitals who demand especially against the hospital director that there is clarity and realization of the payment of remuneration and remuneration for these services. The purpose of this study is to identify the implementation of the Service Remuneration system, especially in the Central Kalimantan Provincial Hospital in the INA-CBG era. The method of this research is qualitative descriptive. The informants involved in this study were the Director of the Hospital, the Deputy Director of General and Finance, the Head of the Section, the Head of SMF, the Staff, certain functionalities and contract doctors. The results of the study were analyzed by the triangulation method. The results obtained in this study are planning the implementation of the remuneration system in the form of comparative studies with other hospitals, a remuneration team has not been formed and a pattern of service delivery based on position, professionalism, responsibility, and the principle of togetherness, has not used a purely performance-based remuneration system.
Pengaruh Disiplin Waktu (Frekuensi, Ketepatan Waktu, dan Durasi) Terhadap Kunjungan Pasien Rawat Jalan Kebidanan Pada RSIA X Denpasar Bali Haryadi, Pande Made Doddy; Rahim, Agus Hadian; Veranita, Mira
Innovative: Journal Of Social Science Research Vol. 4 No. 5 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i5.15471

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh disiplin waktu, yang meliputi frekuensi ketepatan waktu dan durasi, terhadap kunjungan pasien rawat jalan kebidanan di RSIA X, Denpasar, Bali. Penelitian ini didorong oleh fenomena penurunan jumlah kunjungan pasien rawat jalan kebidanan yang teramati dari bulan Januari hingga Juni 2023 dimana disiplin waktu dalam layanan kesehatan dianggap memiliki peran penting dalam meningkatkan kepuasan dan jumlah kunjungan pasien. Metode penelitian yang digunakan adalah metode kuantitatif dengan populasi pasien rawat jalan kebidanan RSIA X. Data dikumpulkan melalui data rekam medis yang kemudian dianalisis menggunakan teknik analisis regresi. Hasil penelitian menunjukkan bahwa frekuensi ketepatan waktu dan durasi layanan memiliki pengaruh signifikan terhadap jumlah kunjungan pasien. Ketepatan waktu layanan terbukti meningkatkan kepuasan pasien dan memperkuat hubungan antara pasien dan penyedia layanan. Frekuensi layanan yang tinggi dan durasi layanan yang efisien juga berkontribusi pada peningkatan jumlah kunjungan pasien. Kesimpulannya, peningkatan disiplin waktu dalam layanan rawat jalan kebidanan dapat menjadi strategi efektif untuk meningkatkan kunjungan pasien di RSIA X. Temuan ini memberikan rekomendasi praktis bagi manajemen rumah sakit untuk meningkatkan kualitas layanan melalui penerapan disiplin waktu yang lebih ketat dan efisien
Pengaruh Brand Experience dan Brand Awareness terhadap Kepuasan Pasien yang di Mediasi Kualitas Pelayanan X-Ray Panoramic di Rumah Sakit Brawijaya Saharjo Dwi Permana Putra; Agus Hadian Rahim; Dadang Kusnadi
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 2 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i2.12635

Abstract

This study aims to analyze the Influence of Brand Experience and Brand Awareness on Patient Satisfaction Mediated by the Quality of Panoramic X-Ray Servives at Brawijaya Saharjo Hospital. The population of this study is 100 people. The sampling technique used is purposive sampling with a sample of 100 people. This type of research is quantitative research. The statistical instrument used is regression analysis using validity, reliability, and normality tests. The results of the research have the influence of brand experience on the quality of Panoramic X-Ray patient service at Brawijaya Saharjo Hospital. There is an influence of brand awareness on the quality of Panoramic X-Ray patient service at Brawijaya Saharjo Hospital. There is an influence of brand experience on patient satisfaction with Panoramic X-Ray at Brawijaya Saharjo Hospital. There is an influence of brand awareness on patient satisfaction with Panoramic X-Ray at Brawijaya Saharjo Hospital. There is an effect of patient satisfaction on the quality of Panoramic X-Ray services at Brawijaya Saharjo Hospital. There is an influence of brand experience on service quality with Panoramic X-Ray patient satisfaction as a mediating variable at Brawijaya Saharjo Hospital, this means that if the brand experience improves, the quality of service will also experience a significant increase accompanied by an increase in patient satisfaction. There is an influence of brand awareness on service quality with Panoramic X-Ray patient satisfaction as a mediating variable at Brawijaya Saharjo Hospital, this means that if brand awareness increases, then the quality of service will also experience a significant increase accompanied by patient satisfaction. Keywords: Brand Experience, Brand Awareness, Patient Satisfaction, Service Quality
EFFECTIVENESS OF POLYTETRAFLUOROETHYLENE PLUGS IN PREVENTING WATER LEAKAGE DURING KNEE ARTHROSCOPY FOR ANTERIOR CRUCIATE LIGAMENT INJURY Nugraha, Fitrahadi; Rahim, Agus Hadian; Utoyo, Ghuna Arioharjo; Ismiarto, Yoyos Dias; Nugraha, Yudi Purnama; Setiawanto, Teguh
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 9 No. 1 (2025): APRIL 2025
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v9i1.43490

Abstract

Kebocoran cairan dari terowongan atau portal merupakan masalah umum selama artroskopi lutut, yang berpotensi menyebabkan kekeruhan, gangguan visualisasi, dan waktu operasi yang lebih lama. Polytetrafluoroethylene (PTFE) adalah bahan yang dikenal karena sifatnya yang hidrofobik, tidak reaktif, tahan panas, dan tidak menyebabkan iritasi, sehingga banyak digunakan dalam aplikasi medis. Penelitian ini bertujuan untuk mengevaluasi efektivitas PTFE sebagai bahan penyumbat portal dan terowongan selama prosedur artroskopi. Penelitian eksperimental ini dilakukan pada 30 pasien yang didiagnosis mengalami cedera ligamen anterior cruciate (ACL), dan dijadwalkan menjalani artroskopi lutut di Departemen Ortopedi dan Traumatologi Rumah Sakit Hasan Sadikin (RSHS) Bandung, pada tahun 2024. Pasien dibagi menjadi dua kelompok: 15 orang menjalani operasi tanpa sumbat PTFE (Kelompok A) dan 15 orang dengan sumbat PTFE (Kelompok B). Usia rata-rata pasien adalah 24 tahun, dengan mayoritas berjenis kelamin laki-laki. Rata-rata penggunaan larutan NaCl pada Kelompok A dibandingkan Kelompok B adalah 13,3 vs. 7,767 liter. NaCl yang dikumpulkan melalui mesin hisap adalah 8,633 vs. 5,333 liter, dan NaCl yang ditemukan di lantai adalah 4,7 vs. 2,467 liter. Uji normalitas menunjukkan bahwa data terdistribusi normal (p > 0,05). Uji T tidak berpasangan menunjukkan perbedaan yang signifikan antara kelompok (p < 0,05). Penggunaan sumbat PTFE secara signifikan mengurangi kebocoran cairan dan meningkatkan efisiensi prosedur bedah. Keuntungan tambahan termasuk distensi sendi yang lebih baik, pengurangan kebutuhan akan torniket, dan efek tamponade terhadap perdarahan. Sumbat PTFE menawarkan alternatif yang hemat biaya dibandingkan dengan kanula silikon atau artroskop yang tidak memiliki fitur anti-balik cairan.
Influence Customer Relationship Management and Timeliness of Service Towards Return Visit Interest at as Shafa Clinic Sidoarjo Ekwandini, Dhona Rizky; Rahim, Agus Hadian; Veranita, Mira
Research of Service Administration Health and Sains Healthys Vol 6, No 1 (2025): Research of Service Administration Health and Sains Healthys (Juni)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/rehat.v6i1.9072

Abstract

The health industry including hospitals is currently experiencing rapid development and facing various challenges. Every hospital or health clinic is required to provide the best service and in accordance with established standards and is expected to be able to reach all levels of society. The implementation of good service for patients is expected to increase the interest in returning visits made by patients to the clinic. One that can be applied by the Clinic is Customer Relationship Management (CRM) to maintain the relationship between the clinic and the patient. Patients who remain connected to the clinic and have an effective examination experience with punctuality are expected to increase the interest in returning visits. This study aims to determine the effect of Customer Relationship Management and timeliness of service on the interest in returning visits to the As Shafa Sidoarjo clinic. The study was conducted on 96 respondents who were employees of companies that collaborated with the As-Shafa clinic. This type of research is descriptive verification research. The statistical instrument used is regression analysis. Based on the results of the study, it shows that there is an influence of customer relationship management and timeliness of service on the interest in returning patients by 76.8% and the remaining 23.2% is influenced by other factors outside the study.
Peran Olahraga dalam Meningkatkan Kesehatan Fisik dan Mental pada Wanita Menopause Khotimah , Khusnul; Tarawan , Vita Murniati; Susanti, Ari Indra; Susiarno , Hadi; Rahim, Agus Hadian; Mose, Johanes C.
Jurnal Porkes Vol 8 No 2 (2025): PORKES
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/porkes.v8i2.30932

Abstract

Menopause is a natural phase in a woman's life characterized by physical and emotional symptoms and an increased risk of other serious health conditions, so exercise is needed to address these issues. This study aims to explore the types of exercise that are effective for the physical and mental health of menopausal women through a scoping review method. 180 articles were found in total, but 5 of them were duplicated. After screening, 175 articles were successfully screened and finally 8 articles were found that met the inclusion and exclusion criteria. The 8 articles that met the inclusion and exclusion criteria were selected. The results showed that several types of exercise can improve the physical and mental health of menopausal women, such as resistance training, aerobics, SaBang-DolGi walking program, ergonomic exercises, bone joint exercises and terra exercises. These types of exercise can increase muscle strength, reduce depression, improve sleep and cognitive function, improve physical and mental health (including vitality and bone mineral density), and improve overall quality of life. In conclusion, regular exercise has a significant positive impact on improving physical and mental health in menopausal women.
Responsibility of Medical Personnel in Performing Emergency Actions Related to the Legal Interests of Legal Subjects Ritonga, Widia Hafsyah Sumarlina; Ravena, Dey; Rahim, Agus Hadian
Interdental Jurnal Kedokteran Gigi (IJKG) Vol. 21 No. 2 (2025): Interdental Jurnal Kedokteran Gigi (IJKG)
Publisher : Fakultas Kedokteran Gigi, Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46862/interdental.v21i2.12171

Abstract

Introduction: Professional standards for medical personnel define the competencies that medical personnel can be held accountable for when practicing medicine. The purpose of these professional standards is to ensure that medical personnel possess a minimum standard of knowledge, skills, and professional behavior, which is also used by relevant parties as a guideline, reference, basis, and guidance in regulating and fostering the medical and dental professions. However, in the cases of Supreme Court Decisions Number 1145K/Pdt/2017 and Number 365K//Pid/2012, medical personnel were faced with an emergency that forced them to perform medical procedures deemed to violate these professional standards. Method: This study uses a descriptive analytical juridical method to analyze the criminal law liability of medical personnel. Data were collected from laws, related regulations, and court decisions. Data analysis was carried out using a qualitative juridical approach. Discussion: The professional standards for doctors are regulated by the Decree of the Indonesian Medical Council Number 193/KKI/KEP/VIII/2024, and the professional standards for dentists are regulated by the Decree of the Indonesian Medical Council Number 126/KKI/KEP/III/2024. These professional standards govern medical personnel in providing healthcare services, including emergency measures. While emergencies are not explicitly stated in Article 48 of the Indonesian Criminal Code and Law Number 1 of 2023 concerning the Indonesian Criminal Code (KUHP), Article 33, is not explicitly stated. However, through doctrine and jurisprudence, the view has developed that emergencies are part of relative coercive power, but not psychological coercive power. Therefore, legal subjects may be faced with three conflicting options. Emergencies can be linked to Article 48 of the Indonesian Criminal Code concerning coercive power and forced circumstances, which can serve as justification and excuse. Conclusion: The liability of medical personnel for performing emergency actions and errors, if carried out in an emergency to protect the patient's life, can be grounds for eliminating criminal penalties for medical personnel and cannot be accounted for.
The Effect of Behaviorally Anchored Rating Scale (BARS) Implementation on Quality of Work Life Improvement with Emotional Exhaustion as a Mediating Variable among Nurses at Bhayangkara Clinic idyasanthi, Komang Ayu Sri W; Rahim, Agus Hadian; Rinawati, Rinawati
Business Management Vol 4, No 3 (2025): Business Management Agustus
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/bisnis.v4i3.9299

Abstract

This study aimed to analyze the effect of Applying Behaviorally Anchored Rating Scale (BARS), Quality of Work Life (QWL), and Emotional Exhaustion on employees, as well as to test whether Emotional Exhaustion mediates the relationship between BARS and QWL. This study employs a quantitative approach, utilizing regression analysis to examine the relationship between these variables. The results showed that BARS had a significant negative effect on Emotional Exhaustion, although the effect was relatively small. Quality of Work Life was also found to have a significant negative effect on Emotional Exhaustion, with a stronger effect than BARS. In addition, the results of this study confirm that Emotional Exhaustion mediates the relationship between BARS and Quality of Work Life, suggesting that increased BARS can improve Quality of Work Life through a reduction in the level of Emotional Exhaustion. This research makes a significant contribution to human resource management by designing policies that enhance employee well-being, such as implementing a clear performance appraisal system and improving the quality of the work environment that supports emotional well-being.
ANALISIS KESESUAIAN KEBIJAKAN PEMERINTAH MENURUT SISI FINANSIAL, SUMBER DAYA MANUSIA, FARMASI DAN ALAT KESEHATAN DALAM MENANGGAPI MASALAH WISATA MEDIS, BERCERMIN PADA PROYEK KAWASAN EKONOMI KHUSUS SANUR Tri Yuyun Apriliandika Simak; Agus Hadian Rahim; Kahar Mulyani
Media Bina Ilmiah Vol. 20 No. 1: Agustus 2025
Publisher : LPSDI Bina Patria

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Abstract

Background : Large number of outbound medical tourism resulted in the loss of the country's foreign exchange. The reasons for service standards, advanced facilities and technology, low and transparent costs, and ease of access are challenges. The government through Permenkes 1 of 2023 supports health business activities in the Sanur SEZ. The research aims to determine the suitability of government policies and medical tourism problems. The methodology of qualitative approach with document study focuses on the analysis of policy documents, white papers, and relevant literature. Secondary research data is limited to inclusion and exclusion criteria, while primary data is with in-depth interviews with medical tourism policy implementers. Analysis of policy conformity with the Dunn Model framework (problem identification, forecasting, evaluation of impacts). The result obtained from the financial side of one of the problems of medical tourism is that Indonesia's high health costs (especially for ASEAN countries. Government policies provide tax relaxation with the potential to reduce costs by up to 30%. On the human resource side, the limited number of specialists in Indonesia, the queue for consultation, and the lack of patient-centered care are complaints. The relaxation of the ease of the process of entering foreign graduate health workers provides flexibility for hospitals to determine services by simplifying recruitment. In terms of support, Malaysia and Singapore offer high-quality and complete health services that do not exist in Indonesia. Relaxation of drugs and medical devices that do not have a distribution permit supports the acceleration of licensing for immediate use. From this, it is concluded that the Sanur SEZ has a great opportunity to become a competitive medical tourism center at the regional and international levels if these challenges can be overcome effectively. Hospitals should develop a strong strategy by forming a strong work team and medical tourism network.
Co-Authors . Trisnowahyuni A. Rohendi A. RohendiH A.A. Ketut Agung Cahyawan W Abdul Kadir Hadar Ahmad Arif Nurrahman Ahmad Ramdan Ahmad Ramdan Ahmad Ramdan Ahmad Ramdan Ahmad Rizal Ganiem, Ahmad Rizal Ahmad Taufiq Anggi Fauziani Anisah Anisah Ari indra Susanti Arnold David Pardamean Bambang Tiksnadi Carolus Ronald Dadang Kusnadi Dey Ravena Dhewy, Galuh Kusuma Doddy Putra Pratama Sudjana Dwi Permana Putra Eddie Imanuel Doloksaribu Egypti, Lubna Ekwandini, Dhona Rizky Erliany Syaodih Farhan Anwary Farhan Anwary Ghuna Arioharjo Utoyo Haryadi, Pande Made Doddy Hendy Rachmat Primana Herry Herman idyasanthi, Komang Ayu Sri W Iwan Ariyanto Johanes C. Mose Kahar Mulyani Kevin Aldio Putra Khotimah , Khusnul Laksono Trisnantoro Mohammad Hidayat Mohammad Hidayat Muhammad Syafril Firdaus Muhardi Nadia Brigita Cahayani Ningsih, Desy Kartika Nucki N. Hidayat Nucki Nursjamsi Hidajat Nugraha, Fitrahadi Nugraha, Yudi Purnama Purwadhi Purwadhi Purwadhi Purwadhi Rahayu, Tri Wachyuni Rinawati Rinawati Sagala, Rolles Samuel Jason Rolando Tua Setiawanto, Teguh Sibarani, Tagor Sofiati Dian Sri Suwarsi Sujarwinata, Tio Hara Sundari Sundari Susiarno , Hadi Sutiman B. Sumitro Sutiman B. Sumitro Tarawan , Vita Murniati Tri Yuyun Apriliandika Simak Veranita , Mira Veranita, Mira Widia Hafsyah Sumarlina Ritonga, Widia Hafsyah Sumarlina Yohanes Firmansyah Yoyos Dias Ismiarto Yusnan Yusuf Zairin Noor Zairin Noor