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Journal : Journal The Winners

Penentuan Jumlah Teller yang Optimal Dengan Metode Antrian di PT Bank Haga Abbas, Bahtiar S.; Raymond, Raymond
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 4, No 1 (2003): The Winners Vol. 4 No. 1 2003
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v4i1.3799

Abstract

This article presents the optimization of the number of tellers at the service counter at PT BANK Haga. Its done by comparing the some alternatives related to the number of tellers employed. Conclusion indicates that optimal condition is that 5 tellers at Abdul Muis Branch and 4 tellers at Daan Mogot Branch.