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Tristiana Rijanti
Fakultas Ekonomika Dan Bisnis, Universitas Stikubank (UNISBANK) Semarang
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The Influence of Knowledge Sharing and Competency on Organizational Citizenship Behavior With the Mediation of Organizational Commitment Sahadizah, Yamaudina; Rijanti, Tristiana
AFEBI Management and Business Review Vol. 9 No. 2 (2024): December
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the impact of knowledge sharing and competency on organizational citizenship behavior (OCB), with organizational commitment as a potential mediating variable, within the Regional Civil Service Agency (BKD) of Central Java Province. Recognizing the challenges of suboptimal OCB and low organizational commitment among employees, this research seeks to identify key drivers to enhance voluntary performance beyond formal job requirements. Using purposive sampling, 88 employees with a minimum Diploma-III education and three years of experience were selected for analysis. Data were collected through questionnaires and analyzed using multiple linear regression. The results reveal that knowledge sharing positively and significantly influences organizational commitment but does not directly affect OCB. Conversely, competency positively and significantly impacts OCB but does not influence organizational commitment. Furthermore, organizational commitment does not mediate the relationship between knowledge sharing, competency, and OCB. These findings offer practical insights for public sector organizations seeking to foster OCB through strategic focus on employee competency development and collaborative knowledge-sharing practices. Future research is encouraged to explore additional mediators and contextual factors influencing OCB in public institutions. Keywords: Knowledge Sharing, Competency, Organizational Citizenship Behavior (OCB), Organizational Commitment, Public Sector Management
Pengaruh Kompetensi, Lingkungan Kerja dan Motivasi Terhadap Kinerja Karyawan (Studi Pada Karyawan PT Bumen Redja Abadi) Yuliana, Yuliana; Rijanti, Tristiana
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 3 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i3.8762

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi, lingkungan kerja, dan motivasi terhadap kinerja karyawan PT Bumen Redja Abadi Kota Semarang. Latar belakang penelitian didasarkan pada pentingnya kualitas sumber daya manusia dalam meningkatkan kinerja organisasi, terutama di tengah persaingan bisnis yang kompetitif. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei, teknik sampling menggunakan random sampling dengan 108 responden yang dipilih secara acak dari total populasi 148 karyawan. Instrumen penelitian menggunakan kuesioner tertutup dengan skala Likert, dan pengujian data dilakukan melalui analisis regresi linier berganda. Hasil uji validitas dan reliabilitas menunjukkan bahwa seluruh instrumen penelitian valid dan reliabel. Temuan penelitian menunjukkan bahwa ketiga variabel independen—kompetensi (B = 0,235; sig = 0,000), lingkungan kerja (B = 0,371; sig = 0,000), dan motivasi (B = 0,243; sig = 0,002)—berpengaruh positif dan signifikan terhadap kinerja karyawan. Koefisien determinasi (R²) sebesar 0,974 mengindikasikan bahwa variabel kinerja karyawan dipengaruhi oleh kompetensi, lingkungan kerja, motivasi, sebesar 97,4% dan sisanya dipengaruhi faktor lain diluar variabel yang diteliti. Lingkungan kerja menjadi faktor paling dominan dalam meningkatkan kinerja. Penelitian ini menyimpulkan bahwa penguatan kompetensi, penciptaan lingkungan kerja yang kondusif, serta peningkatan motivasi merupakan strategi efektif dalam mendorong kinerja karyawan yang optimal.
Beban Kerja, Komitmen Organisasional, Kepuasan Kerja Dalam Kinerja Karyawan Indah Permatasari, Resita; Rijanti, Tristiana
JURNAL LITBANG KOTA PEKALONGAN Vol. 23 No. 1 (2025)
Publisher : Badan Perencana Pembangunan, Riset dan Inovasi Kota Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54911/litbang.v23i1.1034

Abstract

This study aims to test and analyze the effect of workload and organizational commitment as independent variables on employee performance as the dependent variable with job satisfaction as a moderating variable. This study uses quantitative research methods. The population in this study consisted of 96 employees who worked at BPKAD Pekalongan City. The technique used in collecting data is to use a survey method with a questionnaire. The data obtained from respondents were analyzed using the SPSS version 24 application. The tests used are instrument tests and model tests. Data analysis in this study used the MRA (Moderated Regression Analysis) test. The results showed that workload has a positive and significant effect on employee performance, organizational commitment has a negative and significant effect on employee performance, job satisfaction does not moderate the effect of workload on employee performance, job satisfaction moderates the effect of organizational commitment on employee performance.
The Moderating Role Of Knowledge Sharing On The Influence Of Competency And Worklife Balance On Organizational Citizenship Behavior (OCB) Tristiana Rijanti; Lie Liana; Kasmari; Yamaudina Sahadizah; Susilo Prayitno
Eqien - Jurnal Ekonomi dan Bisnis Vol 14 No 2 (2025): Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam DR KH EZ Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34308/eqien.v14i2.1980

Abstract

This research aims to analyze the role of knowledge sharing in moderating the influence of competence and work-life balance on Organizational Citizenship Behavior (OCB)_ in BKD Central Java Province. The research population was 145 people, all of whom were BKD employees of Central Java Province. The sampling technique was carried out using purposive sampling, based on the criteria of employees with a minimum education of Diploma III and work experience of at least (3) three years, a total of 106 employees. The SPSS version 22 program was used for data analysis in the form of multiple linear regression. The research results show that competence has a positive and significant effect on OCB, work-life balance has no effect on OCB, knowledge sharing is not a variable that moderates the effect of competence on OCB but acts as a moderating variable on the effect of work-life balance on OCB. Knowledge sharing strengthens the influence of work-life balance on OCB
The Mediating Role of Employee Engagement in the Relationship between Perceived Organizational Support and Motivation with Employee Performance Kencanamurti, Risma; Rijanti, Tristiana
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 3 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i4.8945

Abstract

This study aims to investigate the effect perceived organizational support and motivation toward employee engagement. A further objective is to analysis the role of perceived organizational support, work motivation, and employee engagement in driving employee performance. This research design adopted a quantitative survey approach. The study sample consisted of all 107 employees of the Transportation Agency in Pati Regency, Central Java, selected using a census technique. The collected data were analyzed using descriptive statistics, validity test, reliability tests, and multiple linear regressions. The mediation role was analyzed using the Sobel test. The initial research findings indicate that organizational support and motivation have a positive impact on employee engagement. Further study findings indicate that perceived organizational support, motivation, and employee engagement have a significant effect on employee performance. The research findings contribute theoretically to the field of human resources by demonstrating the employee engagement as intervening variable in the relationship between perceived organizational support and motivation toward employee performance.
PENGARUH DUKUNGAN ATASAN DAN MOTIVASI TERHADAP EMPLOYEE ENGAGEMENT DENGAN BUDAYA ORGANISASI SEBAGAI VARIABEL MODERASI ( STUDI PADA KECAMATAN MIJEN KOTA SEMARANG ): PENGARUH DUKUNGAN ATASAN DAN MOTIVASI TERHADAP EMPLOYEE ENGAGEMENT DENGAN BUDAYA ORGANISASI SEBAGAI VARIABEL MODERASI ( STUDI PADA KECAMATAN MIJEN KOTA SEMARANG ) Trishendratmo, Kurniawan; Rijanti, Tristiana
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 3 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i3.17970

Abstract

The purpose of this study is to examine and evaluate the impact of organizational culture as a moderating variable on employee engagement in the Mijen District of Semarang City, as well as the influence of superior support and motivation. This kind of study is known as explanatory research. 106 of the 117 ASN employees in the Mijen District (districts and villages) returned the questionnaire, making up the research population. A Likert scale questionnaire that complied with factor analysis and Cronbach's Alpha reliability and validity standards was the tool utilized to collect the data. The following conclusions were drawn from the data analysis: (1) The first hypothesis test findings indicate a positive and substantial relationship between superior support and employee engagement. (2) The findings of the second hypothesis test demonstrate a strong and favorable relationship between employee engagement and motivation. (3) The third hypothesis test's findings support the positive and significant relationship between team member engagement and superior support by demonstrating a moderate organizational culture. (4) The fourth hypothesis test's findings support the positive and significant relationship between team member engagement and motivation by demonstrating a moderate organizational culture.
Analisis Pengaruh Beban Kerja dan Karakteristik Pekerjaan Terhadap Kinerja Pegawai dengan Mediasi Kepuasan Kerja (Studi Pada Pengadilan Tinggi Jawa Tengah) Putra, Yudha Pradana; Rijanti, Tristiana
Riwayat: Educational Journal of History and Humanities Vol 8, No 3 (2025): July
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i3.48404

Abstract

This study aims to analyze the influence of workload and job characteristics on job satisfaction and its impact on employee performance in the Central Java High Court. The study population includes all 154 employees, with 122 respondents selected through purposive sampling. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS version 23. Validity, reliability, and model feasibility tests were conducted to ensure the quality of the data and analysis model. The results of the study indicate that well-structured workloads have a positive effect on job satisfaction. Job characteristics such as task variety, responsibility, and role clarity were also found to increase employee satisfaction. Additionally, workload and job characteristics have a direct and significant influence on performance improvement. Job satisfaction acts as a mediator that strengthens the relationship between workload and performance, as well as between job characteristics and performance. These findings emphasize the importance of managing a healthy and supportive work environment to create satisfied and high-performing employees. Non-technical factors such as perceptions of work are proven to play a significant role in shaping overall organizational performance.
Pengaruh Work Life Balance dan Lingkungan Kerja terhadap Kinerja Pegawai Dimediasi Kepuasan Kerja pada Sekretariat Daerah Kabupaten Batang Diputra, Fadila Kusuma; Rijanti, Tristiana
Riwayat: Educational Journal of History and Humanities Vol 8, No 3 (2025): July
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i3.48716

Abstract

This study aims to examine and analyze the influence of work-life balance and work environment on employee performance mediated by job satisfaction at the Batang Regency Secretariat. Data collection was conducted by distributing questionnaires to 109 respondents from a total population of 189 respondents. The collected data were analyzed using factor analysis to test validity, reliability testing using Cronbach's Alpha, hypothesis testing using multiple linear regression with the Statistical Package for Social Sciences Version 27 application, and mediation testing using the Sobel Test. The results of the study indicate that (1) work-life balance has a positive and significant effect on job satisfaction, (2) the work environment has a positive and significant effect on job satisfaction, (3) work-life balance has a positive and significant effect on employee performance, (4) work environment has a positive and significant effect on employee performance (5) job satisfaction has a positive and significant effect on employee performance (6) job satisfaction mediates work-life balance on employee performance (7) job satisfaction mediates work environment on employee performance.
PENGARUH LINGKUNGAN KERJA, MOTIVASI KERJA, DAN KOMPENSASI TERHADAP KINERJA KARYAWAN (Studi Kasus pada PT Zuper Indonesia Digital ) Rovizanti, Akhfa Mahardika; Rijanti, Tristiana
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 7 No 2 (2024): Artikel Periode Research Juli 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v7i2.1446

Abstract

Sumber daya manusia merupakan satu-satunya sumber daya yang memiliki akal perasaan, keinginan, keterampilan, pengetahuan, dorongan, dan karya ( rasio, rasa, dan karsa ). Semua potensi SDM berpengaruh terhadap upaya organisasi dalam mencapai tujuan. Berkembangnya teknologi, perkembangan informasi, tersedianya modal dan memadainya bahan, jika tanpa SDM sulit bagi organisasi itu untuk mencapai tujuannya Penelitian ini bertujuan untuk menganalisis pengaruh lingkungan kerja, motivasi kerja, dan kompensasi terhadap kinerja karyawan yang dilakukan di PT Zuper Indonesia. Jumlah sampel yang digunkaan dalam penelitian ini adalah 100 responden dengan teknik random sampling. Sumber data dalam penelitian ini adalah data primer dan sekunder. Metode pengumpulan data yang digunakan adaalah kuesioner. Data analisis dengan menggunakan analisis regresi linear berganda. Hasil penelitian menunjukan bahwa (1) lingkungan kerja berpengaruh positif signifikan terhadap kinerja karyawan, (2) motivasi kerja berpengaruh positif signifikan terhadap kinerja karyawan (3) kompensasi tidak berpengaruh signifikan terhadap kinerja karyawan.
The influence of positive and negative electronic word of mouth review on hotel customer e-repurchase Tjahjaningsih, Endang; Suprapti, Dian; Soliha, Euis; Rijanti, Tristiana
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 9 No. 4 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020232265

Abstract

Digital technology makes hotel bookings through online travel agents more attractive and more and more people want to make online travel booking agents create more attractive features for hotel bookings. The purpose of this study was to examine the effect of E-WoM on E-repurchase, especially in hotel bookings through Online Travel Booking Agent.com in Semarang City. The method used is an experimental research method using 56 participants using a different test-One Way Annova. The results of the study show that there are differences in the effect of E-WoM on e-repurchase in the form of positive and negative customer reviews from Online Travel Booking Agent XYZ customers. So with these positive reviews, consumers will make repeat purchases at the same e-commerce company. If the previous transaction was unsatisfactory, the customer who will make a repurchase will become less trusting, thereby reducing the intention to repurchase from the e-commerce company.
Co-Authors 08.05.51.0135 Sigit Kusprihanto 10.05.51.0102 Fajar Wahyu Aristama 1142020111 Zaenita Elmeida, 1142020111 12.5202.0209 Puguh Priyambodo, 12.5202.0209 1252020029 Ulfa Noviana 1352020077 Eli Pusriyanto, 1352020077 13520220071 Didah Zakiah Oktaviani, 13520220071 Adi Purnomo Adi Purnomo Agus Budi Santoso AHMADI Ainun Nadiroh, Lisa Khoridatul Akhmad Khusnan Alvidya Laksana Putri Aminin, Nur Ananda Tyas Saoutri Andhika Ekwan Januar Pratama Anisa Ayu Hartaningtyas, 14.05.51.0007 Anita Zusrotun Nafiah, 14.05.51.0181 Askar Yunianto Axselia Anggranata Bambang Suko Priyono Berlian Agustina Mahardhika Catur Setyaji Devi Febriyanti Dian Suprapti Diputra, Fadila Kusuma Dita Fitria Hapsari Dwi Dwi Kristiyanti Endang Tjahjaningsih Epy Rupiningsih, 14.05.51.0072 Epy Rupiningsih, 14.05.51.0072 Euis Soliha Eunike Catherine Lydiastuti Farah Sariati Farah Sariati Feri Lupiana, Feri Haris Ihsanil Huda Ibrahim Yusuf Ida Ayu Putu Sri Widnyani Ima Nurshilasari Indah Permatasari, Resita Insan Khusnulailah A'syaroh Intan Mayasari, 13.05.51.0031 Intan Mayasari, 13.05.51.0031 Joshua Vincent Oktaviadi Karina Kusumastuti Pratiwi Kasmari Kasmari . Kencanamurti, Risma Kevin Robert Junior Khusnulailah A'syaroh, Insan Kis Indriyaningrum Krisdayanti, Fitri Kurnia, Dyna Kurniawan, Yudha Bagus Lady Nurdianti, 14.05.51.0246 Laksmintari Dewi Paramitha Liana, Lie Lie Liana Lie Liana . Lisa Khoridatul Ainun Nadiroh Luthfiani, Indanaa Melisa Candra Kirana Moh. Abdul Hakim Muarifudin, Muarifudin Muhammad Fathur Rahman Naili Afifah Ningsih, Sofia Norma Rahmatika Hadi Armika Noviana, Ulfa Nugroho, Heri Prasetiyo Pamungkas, Dito Bagus Pamungkas, Fachrul Reza Priyatno, Susilo Purwandi Purwandi Putra, Yudha Pradana Rifki Alan Aldiansyah Riskha Septi Prahesti Risma Kencanamurti Robertus Basiya Rovizanti, Akhfa Mahardika Sa'adah, Noor Safrizal Rizky Surya Chandra Sahadizah, Yamaudina Salsabilla Rachma Kanti Laras Salsabilla Rachma Kanti Laras Sari, Lisa Puspita Sarwindah . Septiana, Niken Ayu Sih Darmi Astuti Sofia Ningsih Sofiya Ningsih Sri Rahayuningsih Suprapti, Dian Susilo Prayitno Trishendratmo, Kurniawan Tyas Astuti Vita Mei Dwi Ariyanti WINDA ARISTA DEVI SAPUTRI, 15.05.51.0222 Yamaudina Sahadizah Yang Marcella Devina Santoso Yeni Puspita Yesicha Hedhi Ekklesia, 13.05.51.0217 Yesicha Hedhi Ekklesia, 13.05.51.0217 Yonar Wijaya Yuliana Yuliana Yuliana Yuliana Zara Ain Nurul Jannah