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All Journal Jurnal Pengajaran Matematika dan Ilmu Pengetahuan Alam The Journal of Pure and Applied Chemistry Research Journal of Mechanical Engineering Education (Jurnal Pendidikan Teknik Mesin) IJFAC (Indonesian Journal of Fundamental and Applied Chemistry) Science and Technology Indonesia Jurnal Penelitian Sains IJEMS (Indonesian Journal of Environmental Management and Sustainability) VISI : Jurnal Ilmiah Pendidik dan Tenaga Kependidikan Pendidikan Non Formal Journal of Educational Research and Evaluation International Journal of Community Service Learning Molekul: Jurnal Ilmiah Kimia Edsence: Jurnal Pendidikan Multimedia Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Abdi Insani Jurnal Paedagogy Jurnal Teknik Industri Terintegrasi (JUTIN) International Journal of Sustainable Transportation Technology Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Jurnal Abmas Jurnal Industri dan Teknologi Samawa (JITSA) Jurnal Insinyur Profesional Jurnal Riset Rumpun Ilmu Teknik (JURRITEK) Jurnal Pepadu Jurnal Guru Komputer Jurnal Ilmiah Sistem Informasi
Dedi Rohendi
Universitas Pendidikan Indonesia
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Journal : Jurnal Riset Rumpun Ilmu Teknik (JURRITEK)

 1 
Metode Lean Six Sigma sebagai Strategi untuk Meningkatkan Kualitas Pelayanan dengan Meminimalkan Pemborosan dalam Pengadaan Bumbu Dapur pada Distributor X Indriana Sari Soleha; Dedi Rohendi; Hanissa Okitasari
JURNAL RISET RUMPUN ILMU TEKNIK Vol. 4 No. 3 (2025): Desember : Jurnal Riset Rumpun Ilmu Teknik
Publisher : Pusat riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurritek.v4i3.6315

Abstract

Increasing business competition requires companies to consistently improve quality and operational efficiency. This study aims to identify and reduce non-value added activities in the procurement process at Distributor X, a company engaged in the distribution of instant cooking spices. Common issues include expired goods (49.05%), damaged packaging (18.78%), and product mismatches (32.17%). The Lean Six Sigma approach with the DMAIC (Define, Measure, Analyze, Improve, Control) method is used to address these problems. Measurement results show an average DPMO value of 10,076.58 and a sigma level of 3.82, which are still far below the Six Sigma quality standard. Improvement proposals include the implementation of barcode/RFID systems, FIFO inventory management, higher-quality packaging materials, and the use of unique product codes. In the Control phase, monitoring is carried out through an ERP system and the establishment of structured SOPs to support distribution oversight. This approach demonstrates potential in reducing defect rates and improving the overall quality of the procurement process.
Co-Authors ACHEAMPONG, KENNEDY Addy Rachmat Ade Gafar Abdullah, Ade Gafar Ade Gaffar Abdullah, Ade Gaffar Adelia, Ory Adhiyanti, Nurmalina Ahadito, Bijak Rihandi Aldes Lesbani Amelia, Icha Ana Arrumaisha, Nissa Asep Yudi Permana Assaidah, Assaidah Barlin Barlin Bijak Riyandi Ahadito Budhi Setiawan Budi Mulyanti Budiman, Rahmadi Dedy Suryadi Dewi, Claudia Edy Herianto Majlan, Edy Herianto Eka Daryanto, Eka Fakhili Gulo Fatma Fatma Fatmawati Fatmawati Fauzan, Mochamad Patra Bani Fauzan, Mochamad Rizal Felicity, Felicity Firanda, Dera Okta Gigin Gantini Putri Hanapi, Zaliza Hanissa Okitasari Hanissa Okitasari Hary Widjajanti Heri Sutarno Hikmawan, Rizki Indriana Sari Soleha Iskandar, Naufal Nadhif Rabbani Iwa Kuntadi Jefri Jefri Kamin Sumardi Kamin Sumardi Koehler, Thomas Larutama, Wiku Menik Setyowati Mokhamad Syaom Barliana Muhammad Adli Rizqulloh Muhammad Dzulfikar A Muhammad Faizal MUHAMMAD SAID Muhammad Said Muktiarni Mustika Nuramalia Handayani Nirwan Syarif Nirwan Syarif, Nirwan Normah Normah, Normah Nugraha, Agri Triya Oduro-Okyireh, George Oduro-Okyireh, Theodore Permana, Muhammad Aditya Poedji Loekitowati Hariani Pramudita, Resa Purnawan Purnawan Rahmah, Dea Ramadhan, Muhammad Oka Rasim, R Ria Komala Risfidian Mohadi Roer Eka Pawinanto, Roer Eka Salni Saripudin Saripudin Septiadi, Jaka Shandyka, Muhammad Fajar Siregar, Batu Mahadi Sri Haryati Steven Julianto Situmeang Suamrdi, Kamin Subarna, Bambang Sudarsono, Wulandari Sya'baniah, Nyimas Sya'baniah, Nyimas Syabaniah, Nyimas Febrika Syahputra, Rio Aldo Syarif, Nirwan Syarif, Nirwan Syarif, Nirwan Syarif, Nirwan Sya’baniah, Nyimas Febrika Tarmizi Taher Tri Kurnia Dewi Utama, Muhammad Prima Wong, Wai Yulianti, Dwi Yulianti, Dwi Hawa Yulinar Adnan Zainal Fanani