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Uji Aktivitas Antiinflamasi Ekstrak Etil Asetat Daun Tumbuhan Akar Kaik-Kaik (Uncaria cordata (Lour.) Merr) pada Tikus Putih (Rattus norvegicus) Jantan Noveri Rahmawati; Gulyla Hari, Dewi; Nurbaiti; Rahmawati, Ayu; Nursyafni; Indriani, Lusi; Lovena, Tri Nova; Arif, Muhammad; Hendri Sandi, Nofri
As-Shiha: Jurnal Kesehatan Vol. 3 No. 1 (2023): As-Shiha: Jurnal Kesehatan
Publisher : Fakultas MIPA dan Kesehatan, Universitas Muhammadiyah Riau

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Abstract

Antiinflammatory activity of ethyl acetate extracts of the leaves of plant Akar Kaik-kaik Uncaria cordata (Lour.) Merr on white male rats. This research examined the quality of crude drugs and extracts ethyl acetate. It is intended to obtain raw materials which can ultimately ensure uniform pharmacologic effect. Antiinflammatory activity of the ethyl acetate extract were tested using the method of paw edema against white male rats. The research were 15 rats mile which divided into 5 groups. Negative control (Na CMC 1%), positive control (Na diklofenak dose 4,5 mg/kgBB) and extract group ethyl acetat with the dose 100, 200 and 400 mg/kgBB given orally. The volume measurement after subcutaneous injection caragen 1% performed with one hour interval for 5 hours assessing with pletysmometer and calculated the inhibition persen. The result of this study showed that the quality of crude drugs and extract ethyl acetate meet the specified requirements Indonesian Herbal Pharmacopoeia. Ethyl acetate extract has significant anti-inflammatory effects to the negative control at doses of 200 and 400 mg/kgBB while against the positive control did not differ significantly white male rats.
Analysis, Customer Satisfaction, Analisis Tingkat Kepuasan Pelanggan Terhadap Pelayanan Kefarmasian Di Apotek Keluarga 3 STIFAR Rahmayati Rusnedy; Siti Hizra Alpatiqa; Siti Riani; Mira Febrina; Nofri Hendri Sandi; Hanifah Siti Aisyah
Jurnal Ners Vol. 9 No. 3 (2025): JULI 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i3.44744

Abstract

Pharmaceutical service analysis activities are needed to maintain existing excellence and consistently improve quality services in dimensions that are still lacking in assessment standards so that when the level of customer satisfaction has not been achieved, of course this will be an important focus for pharmacy management in order to improve the quality of satisfaction with services. The purpose of this study was to analyze the level of customer satisfaction with services at Apotek Keluarga 3 Stifar. This study is a retrospective study with a cross-sectional method with sampling that meets the criteria by purposive sampling of customers who buy medicine. This research instrument uses the Servqual Concept which will focus on 3 dimensions, including the dimensions of Responsiveness, Reliability and Empathy, in each of which 3 question points are arranged based on the form of service that has been provided by employees of the Pharmacy Family 3 Stifar Riau to customers. The evaluation results show the level of customer satisfaction responsiveness (responsiveness) is included in the very satisfied category (85%), Reliability (reliability) 84% is included in the Very Satisfied category and Empathy 87% (Very Satisfied). Based on the evaluation of customer satisfaction assessed based on the dimensions of Responsiveness, Reliability and Empathy, it is at the "Very Satisfactory" level, with an average value of the third dimension tested of 85%.
Analisis Tingkat Kepuasan Pelanggan Terhadap Pelayanan Kefarmasian Di Apotek Keluarga 3 STIFAR Rahmayati Rusnedy; Siti Hizra Alpatiqa; Siti Riani; Mira Febrina; Nofri Hendri Sandi; Hanifah Siti Aisyah
Jurnal Ners Vol. 9 No. 3 (2025): JULI 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i3.45522

Abstract

Pharmaceutical service analysis activities are needed to maintain existing excellence and consistently improve quality services in dimensions that are still lacking in assessment standards so that when the level of customer satisfaction has not been achieved, of course this will be an important focus for pharmacy management in order to improve the quality of satisfaction with services. The purpose of this study was to analyze the level of customer satisfaction with services at Apotek Keluarga 3 Stifar. This study is a retrospective study with a cross-sectional method with sampling that meets the criteria by purposive sampling of customers who buy medicine. This research instrument uses the Servqual Concept which will focus on 3 dimensions, including the dimensions of Responsiveness, Reliability and Empathy, in each of which 3 question points are arranged based on the form of service that has been provided by employees of the Pharmacy Family 3 Stifar Riau to customers. The evaluation results show the level of customer satisfaction responsiveness (responsiveness) is included in the very satisfied category (85%), Reliability (reliability) 84% is included in the Very Satisfied category and Empathy 87% (Very Satisfied). Based on the evaluation of customer satisfaction assessed based on the dimensions of Responsiveness, Reliability and Empathy, it is at the "Very Satisfactory" level, with an average value of the third dimension tested of 85%.