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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) JUSIFO : Jurnal Sistem Informasi Sistemasi: Jurnal Sistem Informasi Seminar Nasional Teknologi Informasi Komunikasi dan Industri INOVTEK Polbeng - Seri Informatika Jurnal Sisfokom (Sistem Informasi dan Komputer) Jurnal Teknologi Sistem Informasi dan Aplikasi J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) Building of Informatics, Technology and Science Jurnal Sistem informasi dan informatika (SIMIKA) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Teknik Informatika (JUTIF) Jurnal Pendidikan dan Teknologi Indonesia J-SAKTI (Jurnal Sains Komputer dan Informatika) Journal of Informatics, Electrical and Electronics Engineering Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Journal of Language and Literature Education (JoLaLE) The Indonesian Journal of Computer Science Edelweiss : Journal of Innovation in Educational Research Scientific Journal of Informatics
Eki Saputra
Jurusan Sistem Informasi Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau
Aerospace Engineering Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Public Health Other

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PERANALYSIS OF ACADEMIC WEBSITE USING WEBQUAL 4.0 METHOD AND IMPORTANCE-PERFORMANCE ANALYSIS (IPA) Andrean, Fizal Okta; Megawati; Fronita, Mona; Saputra, Eki
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 2 (2024): JUTIF Volume 5, Number 2, April 2024
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.2.1732

Abstract

The Academic Website plays a crucial role as the primary channel for delivering academic information to the entire academic community. Its main functions include providing vital information such as Graduation Schedules, Academic Year Calendars, and Scholarship Announcements, making it an indispensable source of information for students. The quality of services on this website is a crucial aspect in meeting the information needs of students. This research aims to evaluate and enhance the quality of the website, with a primary focus on improving services for students and achieving a higher ranking in Webometrics State Islamic Religious Higher Education Institution (PTKIN), currently positioned at 18th. The research methodology utilizes WebQual 4.0 to assess the website's quality, focusing on usability, information quality, and service interaction quality. The Importance-Performance Analysis (IPA) approach is employed to guide the website's development based on the importance and actual performance of each quality attribute. The Webqual Index analysis results indicate that the website achieves a score of 0.85 or 85%, highlighting good service quality but also indicating the need for improvement in information and service interaction quality. This study produces a comprehensive guide for the necessary changes and developments in the Academic Website. The guide ensures that the website aligns with the dynamic needs of the university community, creating a virtual environment that supports and facilitates access to information for students. These improvements are expected not only to enhance the Webometrics PTKIN ranking but also to increase student satisfaction and engagement in the academic process
Evaluation of Government Agency Websites under the 2017 KOMINFO Regulation Implementation of Government Agency Portals and Sites Fahrianda, Olpis; Angraini, Angraini; Hamzah, M. Luthfi; Saputra, Eki
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 2 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i2.39388

Abstract

The Public Works and Spatial Planning Office of Indragiri Hulu Regency (Dinas PUPR INHU) has the responsibility of formulating, stipulating, and implementing policies related to technical guidance and supervision of the implementation of affairs related to the Ministry of Public Works and Public Housing. The PUPR INHU Office also develops a website to improve the effectiveness of public services, provide relevant information, and publish documents related to the duties and functions of the PUPR Indragiri Hulu Office which are in the process of realization. However, the website tends to be poorly managed because there are still some features that cannot be controlled, the information provided is not realtime, and there have been errors or failures in accessing the site. The purpose of this research is to evaluate the INHU PUPR Office website based on the provisions contained in the Regulation of the Minister of Communication and Information of the Republic of Indonesia of 2017 concerning the Implementation of Government Agency Portals and Websites. The evaluation aims to provide guidelines for organizing Government portals and websites. Based on the results of testing conducted with 11 test criteria on the INHU PUPR Office website, the test results with an overall score weight of 73.8% indicate that the INHU PUPR Office website is of Quite Quality.
Implementasi Layanan Payment Gateway pada Sistem Informasi Travel Haji dan Umroh Fikri, Nidhal; Saputra, Eki; Syaifullah, Syaifullah; Fronita, Mona; Marsal, Arif
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.40637

Abstract

PT Hajar Aswad Mubaroq Riau is a company that offers Hajj and Umrah travel services. However, currently they still use conventional methods in conducting their travel business processes as a whole. So that to improve the efficiency and performance of the travel company's business, it is necessary to implement an information system. In addition, the presence of information systems is expected to significantly reduce administrative costs and increase customer convenience in the transaction process. Before developing an information system, observations are made first to find out which business processes can be implemented in an information system. Information system development uses a Rapid Application Development approach that focuses on rapid development in a short time. The integration of the midtrans payment gateway into the information system has made it easier for researchers to develop a system that supports transaction payments through several banks and e-wallets in Indonesia.
Analisis User Experience Quizizz pada Gamification di Bidang Pendidikan Menggunakan Metode User Experience Questionnaire (UEQ) Siregar, Muslim Putra Perdana; Saputra, Eki; Fronita, Mona; Marsal, Arif; Muttakin, Fitriani
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.40758

Abstract

Quizizz exists as technology develops. However, in using Quizizz there are still many users who experience and give negative responses to their experience in using it. The reason the UEQ method is used in this research is because the UEQ method provides speed in processing and provides special tools that have been provided on the official UEQ website. In this study using the UEQ method, the resulting evaluation value of several variables is positive and neutral, including 5 variables with positive results. Among them are the variables of Attractiveness (mean 1.133), Clarity (mean 1.018), Efficiency (mean 1.198), Appropriateness (mean 1.130), and Stimulation (mean 1.170). While the remaining 1 variable received a Neutral evaluation, namely Novelty (mean 0.595). From some of the mean evaluation results obtained, the authors conclude that the Quizizz application received a positive evaluation by users in their experience while using the Quizizz application. Recommendations obtained in this research in the form of the appearance of the Quizizz application must be more user friendly and also in terms of information must be constantly updated using short, concise, and clear language so that it can be easily understood by students in educational institutions in SMA 6 Negeri Padangsidimpuan.
Penerapan Metode EUCS terhadap Kepuasan Pengguna Sistem Informasi Akademik Amin, M. Nur; Saputra, Eki; Hamzah, M. Luthfi; Rahmawita, Medyantiwi
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41296

Abstract

In processing the student academic information system, an academic information system is needed on the Pelalawan Indonesia Plantation Technology Institute campus, which has been implemented since 2018. Since its implementation, there have still been several obstacles or problems experienced by users, such as repeated data entry when filling out lecturer and service performance questionnaires, menus that are not yet optimal. , menu structures that are difficult to understand and the need to add new menus, data processing that takes quite a long time and even errors occur. This research uses the EUCS method which aims to see the level of user satisfaction with the academic information system with a sample size of 75 people who are active students at the ITP2I campus. After conducting research, it was found that the level of user satisfaction with the academic information system was in the moderate range with a value of 0.648. Of the five hypotheses tested, two hypotheses were accepted. The two accepted hypotheses are that the Ease of Use and Format factors have a significant influence on user satisfaction. Meanwhile, three other hypotheses, namely Accuracy, Content and Timeliness, were rejected because they did not have a significant influence on user satisfaction.
Analisa Studi Kelayakan Sistem Informasi Penjualan pada CV. Mitra Restu Jaya Menggunakan Metode TELOS Afilla, Dini; Saputra, Eki; Monalisa, Siti; Ahsyar, Tengku Khairil
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41323

Abstract

Manual recording of sales systems using books faces various problems that affect business efficiency and accuracy. Problems that arise include the risk of errors in recording and the difficulty of accessing data quickly and precisely. In addition, manual recording is prone to data loss or damage due to human error and physical damage to books. Therefore, the implementation of a computerized recording system is proposed. This study aims to evaluate the feasibility of implementing an information system in CV. Mitra Restu Jaya consists of four stages, namely planning, data collection, data analysis, and closing. The research consists of four stages: planning, data collection, data analysis, and conclusion. A feasibility study is used to assess whether to proceed with or halt the development of a system project, typically covering technical, economic, legal, operational, and schedule feasibility. The assessment is conducted through TELOS feasibility worksheets, containing research questions and corresponding answers rated on a scale of 6-10. Cost-benefit analysis of the information system is conducted to consider cost components and benefit components to determine project feasibility, including the calculation of the payback period (PP) and Return on Investment (ROI). The results of this study show that the TELOS method can be applied to assess the feasibility of the sales information system at CV. Mitra Restu Jaya. The assessment results for each TELOS method are 8.50 for technical feasibility, 7.50 for economic feasibility, 8.50 for legal feasibility, 7.50 for operational feasibility, and 8.50 for schedule feasibility, with an average TELOS eligibility score of about 8.10. According to the payback period calculation, the funds invested by CV. Mitra Restu Jaya can be recovered approximately 6 months after operationalization, and the sales information system is feasible because the Return-on-Investment value is around 3.33, which is greater than 1. This is supported by PIECES-framed operational feasibility proving that the system to be developed can operate effectively and efficiently in the context of a retail company. The conclusion of this research is that the sales information system is feasible to be developed at CV. Mitra Restu Jaya.
Analisis Sentimen Ulasan Pengguna Aplikasi Penjualan Pulsa Menggunakan Algoritma Naïve Bayes Classifier Syafi'i, Azis; Afdal, M.; Saputra, Eki; Novita, Rice
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41364

Abstract

Many credit sales applications are commonly used by outlets or counters, such as DigiPOS, Tetra Pulsa, and Orderkuota. However, there are common problems with these applications such as prices that are starting to be less competitive, difficult to use, transactions that often fail, security, service and others. Therefore, this study analyzes the sentiment of user reviews to identify the strengths and weaknesses of these apps, to help developers improve their services, and to guide agents in choosing the right app. NBC algorithm is proposed to be used for sentiment classification. The analysis results show the dominance of positive sentiments on all apps, with Tetra Pulsa having the highest positive sentiment (97.10%), followed by Orderkuota (84.40%) and DigiPOS (64.00%). Then the results of the implementation of the NBC algorithm can perform sentiment classification well. Tetra Pulsa application has an accuracy of 97.10%, Orderkuota 92.39%, and DigiPOS 91.10%. The results of this study can be considered to evaluate and improve the application so that it can provide better service to users of the credit sales application.
Evaluasi Tingkat Kepuasan Mahasiswa terhadap Kualitas Internet UIN Suska Riau Menggunakan Metode SERVQUAL dan CSI Aulia, Rian; Saputra, Eki; Ahsyar, Tengku Khairil
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41421

Abstract

The human need for communication and information drives the rapid progress of communication and information facilities. The development of information technology in the current era of globalization is accelerating the progress of learning media. The use of information and communication technology as a learning medium has become a necessity. This research was conducted at the Sultan Syarif Kasim State Islamic University (UIN) Suska Riau which is located in Panam, Jl. HR. Soebrantas KM 15, Simpang Baru. The number of respondents in this study was 100 people. Based on the research conducted, it can be concluded that calculations using the service quality method produce five attribute statements with five internet quality dimensions. From the results obtained, these five dimensions have not been able to satisfy students because the quality value of each dimension is smaller than 1 (Q ≤ 1). Therefore, improvements are needed by the campus as a recommendation to improve internet quality.
Market Basket Analysis for Determine Goods Layout Using FP-Growth Algorithm Alfitra, Domi; M. Afdal, M. Afdal; Fronita, Mona; Saputra, Eki
Sistemasi: Jurnal Sistem Informasi Vol 13, No 4 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i4.4268

Abstract

The retail industry has undergone a significant transformation. Jumbo Mart is one of the retail businesses that consistently meet customer needs in Pekanbaru city. The number of similar businesses makes Jumbo Mart need to have a competitive advantage to compete. One of them is by improving the shopping experience, especially in the aspect of goods layout. However, based on observations and interviews, the determination of the layout of goods at Jumbo Mart is still not optimal. The number of products and variety of items sold is one of the reasons. In addition, customer transaction history has not been used further and is only stored as an archive of monthly reports. Whereas analyzing the data can be an effective solution in arranging the layout of goods based on customer behavior. Therefore, this research proposes a data mining technique with the FP-Growth algorithm to find association rules between categories of goods. The implementation results with a minimum support value of 15% and confidence of 50% get 7 association rules, but only 6 are proven valid. The valid association rules are then proposed to be placed close together so that it can make it easier for buyers to find the desired items. In addition, items with the consumption category are dominant as consequents, which can be found in the four association rules. This indicates that items with consumption categories have great appeal and are an important part of customers' shopping behavior and habits.
Usability Evaluation of Pekanbaru dalam Genggaman Application using System Usability Scale (SUS) Putera, Thariq Pratama; Angraini, Angraini; Saputra, Eki; megawati, Megawati; Fronita, Mona; Marsal, Arif
Sistemasi: Jurnal Sistem Informasi Vol 13, No 2 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i2.3782

Abstract

One of the e-Government applications that has been implemented at the Pekanbaru City Statistics and Information Communication Service is the Pekanbaru Application in Your Hand. This application has been running for approximately 2 years since it was launched on September 2, 2021 and has not undergone any assessment using specific standard methodologies to gauge end-user satisfaction levels. The purpose of this research is to assess the user-friendliness of the Pekanbaru In Hands Application website through the utilization of the System Usability Scale (SUS) method. The SUS method, known for its validity and reliability, offers a straightforward application. It comprises ten questions formulated by John Brooke, and the outcomes are presented as scores ranging from 0 to 100.. The 65 respondents consisted of ASN and non-ASN employees from the Pekanbaru City Communications, Statistics and Informatics Service. The result obtained from the SUS calculation is 59, for the adjective assessment category including ok, with a scale value of F, and including marginally low for the acceptability range category where the application can be accepted but the level of acceptance is still low. This indicates that enhancements are required for the application to achieve a higher acceptance rate. This research produces 4 suggestions for enhancing solutions, serving as valuable references in forthcoming application development.
Co-Authors Ade Kusuma, Muhammad Wira Afilla, Dini Ahsyar, T. Khairil Ahsyar, Tengku Khairil Ahsyar, Tengku Kharil Alfitra, Domi Alriwanda, A Amin, M. Nur Andrean, Fizal Okta Angraini Angraini Angraini, Ria Anmi, Fauzi Hidayatul Anofrizen Anofrizen Ansyari, Muhammad Fadli Aprinastya, Rachell Arif Marsal Asyraf, Fajri Muhammad Aulia, Rian Ayulya, Agisti Mutiara Butar, Fajar Rido Butar Daulay, Suandi Dermawan, Tri Fadillah, Muhammad Rezky Fahlepi, Ridho Fahrianda, Olpis Fandi, Ridho Arif Fariha, Umi Febi Nur Salisah Febi Nur Salisah, Febi Nur Fikri, Nidhal Hamzah, M. Luthfi Hamzah, Muhammad Lutfhi Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Hendri, Desvita Herliza, Herliza Indah Lestari, Indah Inggih Permana Intan, Sri Jazman, Muhammad M Yogi M. Afdal M. Afdal, M. Afdal Mawaddah, Zuriatul MaySarah, M Megawati Megawati - Megawati, M Mona Fronita, Mona Muhammad Lutfi Hamzah Muhammad Luthfi Muttakin, Fitriani Nafiz, Mohammad Fadhil Hardiansyah Nanda Nazira Nasrul, Ilham Naufal Fikri, R. Adlian Nazaf, Latiful Ningrum, Meriana Prihati Pangestu, M Yoga Permana, Jeki Harya Prananda, Yaldri Oktra Putera, Thariq Pratama Raditya, Muhammad Zacky Rahmawita, Medyantiwi Ramadani, Ela Ramadhan, Rifky Rice Novita Rozanda, Nesdi Evrilyan Rozanda, Nesdi Evrylian Saputra, Dwi Ando Sari, Cahya Metta Sherly Rahayu Sinarman Jaya Siregar, Muslim Putra Perdana Siregar, Syafril Siti Monalisa Solehan Syafi'i, Azis Syaifullah Syaifullah Syaifullah Syakirin, Fakhrusy Tasia, Ena Windu, Amira Wulan, Damar Yanti, Rahma Zacky, M. Zarnelly Zarnelly