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All Journal Jurnal KOMUNIKA Journal of Mechanical Engineering Education (Jurnal Pendidikan Teknik Mesin) JURNAL MEDIA INFORMATIKA BUDIDARMA RELE: Rekayasa Elektrikal dan Energi Jurnal Teknik Elektro Pendas : Jurnah Ilmiah Pendidikan Dasar J-SAKTI (Jurnal Sains Komputer dan Informatika) KOMIK (Konferensi Nasional Teknologi Informasi dan Komputer) JURIKOM (Jurnal Riset Komputer) Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Building of Informatics, Technology and Science JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Journal of Computer System and Informatics (JoSYC) TIN: TERAPAN INFORMATIKA NUSANTARA Tunas Nusantara JPM: JURNAL PENGABDIAN MASYARAKAT Journal of Social Responsibility Projects by Higher Education Forum J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Pengabdian Masyarakat IPTEK COMMENT: Journal of Community Empowerment Jurnal Pengabdian Masyarakat Inovasi Prosiding University Research Colloquium Journal of Computing and Informatics Research Ranah Research : Journal of Multidisciplinary Research and Development JPNM : Jurnal Pustaka Nusantara Multidisiplin Journal of Informatics, Electrical and Electronics Engineering Jurnal Riset Ilmu Teknik Konsensus: Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi ORAHUA : Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah Multidisiplin Journal Pesona Indonesia J-CEKI Jurnal Pengabdian Kader Bangsa Journal of Decision Support System Research
Imam Saputra
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Journal : JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)

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Analisis Kemudahan Penggunaan Aplikasi Dompet Digital Indonesia (GoPay) dengan Menggunakan Metode TAM Panggabean, Riski Melisa; Harianja, Chindy Lorenza; Saputra, Imam
Journal of Information System Research (JOSH) Vol 5 No 4 (2024): Juli 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i4.5379

Abstract

Digital wallet applications or technology-based payment services have become payment tools that are inseparable from everyday life in Indonesian society. Digital wallet applications in Indonesia have become a very important need for society to carry out transactions quickly and safely using smartphones. Even though the Indonesian digital wallet application makes transactions very easy, there are often problems that cause delays in receiving funds from service providers, low digital literacy makes users become victims of online fraud, and lack of application security which can cause users to switch to other services. There are many digital wallet applications in Indonesia that make transactions easy, one of which is GoPay. GoPay is a popular digital wallet application that provides various features for making digital payments. This research aims to determine the ease of use of the GoPay application with the presence of GoPay as a transaction service. This research uses the Technology Acceptance Model (TAM) method. This research measures user perceptions of ease of use and usefulness. The method used is a quantitative approach with data collection techniques by distributing questionnaires with a sample size of 100 respondents who are active users of the GoPay application. Data was collected through an online questionnaire and processed using statistical data processing software (SPSS). The survey of respondents showed that the PEOU indicator variable had a percentage of 98%, the PU indicator variable had a percentage of 89%, the ATU indicator variable had a percentage of 98%, and the ITU indicator variable had a percentage of 85%, and the ASU indicator variable had a percentage of 89%. The research results show that the two TAM constructs, namely ease of use and usefulness, have a significant positive influence on intention to use GoPay. These findings confirm that the variables of perceived usefulness, attitude of use, behavior of use, and actual conditions of use influence the level of ease of use of GoPay.
Co-Authors A.A. Ketut Agung Cahyawan W A.N. Afandi Abdul Karim Adiguna, Satria Afriansyah, Muhammad Agung Dwi Pradana Aguswinaya, Agung Rake Ahmad Tamrin Sikumbang Al-Adawiyah, Robiah Alfarisi Pasaribu, Ahmad Amalia, Dira Amelia Ramadhani, Amelia Annisa Fadillah Siregar Anugrah, Elfira Aripriharta - Ariska, Melinda Aritonang, Reza Sri Rezeki Aryadito, Rehan Astuti - Ayulia Sari Azlan Azlan, Azlan Bagaskoro, Muhammad Cahyo Bilal Abdul Aziz Darma Taksiah Sihombing, Darma Taksiah Dian Purnamasari Dina Octavia Dito Putro Utomo Dodi Siregar Erna Verawati Fadlina Fahrezi, Azrial Fince Tinus Waruwu Ginting, Suranta Bill Fatric Gokma Lumbantoruan Guidio Leonarde Ginting Guidio Leonarde Ginting Gultom, Istanto Hardianti, Putri Delfi Harianja, Chindy Lorenza Hery Sunandar Hetty Rohayani Hondro, Piter Saputra Indra Williamsyah Sinaga Jariah, Nur Ainun Kolopaking, Sania Lemcia Hutajulu Lole, Marsya Reskiani Lubis, Adi Mora M. Fazriansyah Maimunah, M Mariansari, Mariansari Marliana Marliana, Marliana Marselino Clifer Tuju Matondang, Firman MAURITZ PANDAPOTAN MARPAUNG Mesran, Mesran Muhammad Afnan Habibi Muhammad Resa Arif Yudianto Muhammad Rizkan Abdul Aziz Muhammad Syahrizal Muhammad, Mahatir Mutiara, Berkah Nasib Marbun Nastiti, Sindy Ndruru, Eferoni Nelly Astuti Hasibuan Nur Afifah Siregar, Rizka Nur Syifa’ul Alyah Oktarina, Dian Panggabean, Riski Melisa Permata, Shely Junian Pohan, Ferdi Putri Ramadhani, Putri Rahmat Hidayat Rahmawaty Rahmawaty Rahmawaty Raimah Handayani Harahap Ranmadina Ratu Syahada Rasyid, Irfan Razita Sabrina Irdani Ritonga, Fitri Aisyah Rivalri Kristianto Hondro Robbi Rahim Robinson Siagian, Edward Rohmat Indra Borman Sagita, Ira Sahrul Saputra Saidi Ramadan Siregar Saputra, Dendi Bianda Saputra, Febrian Eko Sari, Juwita Indah Sari, Sri Indah Setiawan, Aditya Wahyu Sheva, Putri Picaso Azury Shiwi Angelica Cindiyasari Simanullang, Putri M Simanungkalit, Lidya Indah Pratama Sinurat, Sinar SRI RAHAYU Suginam Sultan Rexy Adji Suparwatini, Suparwatini Supriyanto Supriyanto Surya Darma Nasution Suryanegara, Raden Kartika Satya Sussolaikah, Kelik Syafruddin Syafruddin Tamaulina Br.Sembiring Tanjung, Dewi Maulida Sari Taronisokhi Zebua Tatang Permana, Tatang Tua, Rahmat Utami, Nur Indah Vina Winda Sari Wardayani Wardayani, Wardayani Yanti, Martina Vevi Yusufa, Ilham Zainun, Zainun